Trusted Agent profile · London
★★★★★
127 reviews across 2 platforms
5 Half Moon Lane, London, SE24 9JU
Oliver Burn's office in London, at 5 Half Moon Lane, is rated 4.8 out of 5 across 127 reviews on two platforms, including 59 Google reviews rated 4.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleWe're extremely excited to secure such as nice flat through Oliver Burn. Moved mid September with the help of Tim. The service was really friendly and informative. The contract and credit checks were smooth experiences. Thanks also to Theresa for her help!PositiveProfessionalism
Hi Alejandro Thank you for your kind words which are much appreciated. Kind regards Tim Hudson
5/5
GoogleWe rented through Oliver Burn for 1 year and had a fantastic experience. Louise, our property manager was absolutely excellent, responding quickly to the few issues we had and being really fair when it came to getting our deposit back as well. I would really recommend Oliver Burn and would certainly consider renting through them again. Thank you!
Hello Will, We are grateful for your kind review and we would be extremely happy to have you as tenants again in the future.
5/5
TrustpilotFirst property and Nick was a star!
We have just bought our first property and found the whole process so simple and easy with no stress while dealing with Oliver Burn and more importantly the estate agent Nick Webb. We initially viewed the property with Tim Clarke-Payton, who was very lovely and funny, but came back to view it a second time and met Nick, and from then on dealt with him throughout the purchase. He was a pleasure to deal with, took all the stress and strain out of what can be a stressful event. Now living around the corner from the office it's a delight to bump into Nick and his four legged assistant Mabel. Would highly recommend using Nick and Oliver Burn.
5/5
TrustpilotA swift polished sale
This small family firm was first class. Tim Clarke-Peyton and Tim Hudson could not have done more. They made the marketing exercise smooth and presented the house beautifully on the marketing platforms. The viewings were conducted sympathetically and with appropriate warning time and the sale was concluded within three weeks. Recommend very highly.
Hello Richard,You are kind and I am thrilled you were happy with our service. From day one you were wonderful to deal with and we all wish you all the very best in your new home. Very kindest regardsTim C-P
5/5
TrustpilotLouise is the best managing agent we…
Louise is the best managing agent we have ever had. We have had some terrible experiences with other agents but using Oliver Burn has been nothing but positive. Responsive, proactive and friendly, couldn't recommend highly enough.
5/5
TrustpilotWhen we decided to sell our house after…
When we decided to sell our house after more than 46 years it seemed a daunting task. However, it turned out an easy passage under the guidance of Oliver Burn, Estate Agents. We landed with them by sheer coincidence. Trying to load a baby cot into our car, a very friendly young man came along to offer help. It was the same helpful man, Tim Clarke-Payton, whom we shortly afterwards discovered in Oliver Burn’s office. He and his very able team - another Tim and Theresa - gave us consistently good advice and answered all the question we had. They handled brilliantly the task of taking prospective buyers around our property without much interference to our daily life. We could not have been in better hands and can highly recommend them.
5/5
TrustpilotClapham Road - Great Team!
I rented a property with the Clapham Road Oliver Burn Practice. Louise and her team were fabulous, always sent someone out very quickly for any problems with the house. Thank you for a great 2 years!
5/5
TrustpilotThey really care about the prospective tenant and not just a check!
I had the pleasure of working with John, Eddie and Tim at Oliver Burn with regards to viewings and getting a rental property. My viewing experience alone was very positive - quite friendly guys who actually seem to care about their clients and prospective tenants and offer a personalised experience. They have also been very attentive to emails and responsive with regards to my requests, and even sent a follow up email to check up on my move-in. I'd definitely recommend Oliver Burn to anyone as their entire team and the process stood out to me.
5/5
TrustpilotWould higly recommend
We have been really impressed with Oliver Burn and would highly recommend them to anyone. Having been let down by an estate agent previously, we were grateful to Tim's proactive and honest approach. Things moved very quickly and Tim did a great job securing a great price. Thank you.
Hello Sally and Tobias,We are so glad you had a great experience buying through us and we were even more pleased you managed to secure a fantastic house. I am confident it will serve you well for many years to come. You were a pleasure to work with and I very much hope to be of service in the future.Best as alwaysTim C-P
5/5
TrustpilotQuick & professional
Tenants, in a 1 bed flat. Louise is a great point of contact - v quick to reply, professional, and quite fun over email. A great buffer between us / landlords / building management.
5/5
GoogleAs a landlord, Oliver Burn have been a huge help and taken a lot off my mind. They helped keep my previous tenants (who were close friends) happy for over 4 years, and worked tirelessly to resolve repair issues when the council weren't being helpful.
Hi Tom, You are most welcome. It is always lovely to hear that we have done our job well and we are very grateful for your feedback.
5/5
TrustpilotOliver burn are the best estate agent…
Oliver burn are the best estate agent I’ve used in london. Louise is great at replying to emails quickly and always has a solution. Would definitely recommend them.
5/5
GoogleBrilliant service from start to finish, friendly, responsive, and made the whole process really smooth.
5/5
GoogleFrom the moment I emailed them enquiring about a studio flat thing went very smoothly i took bit of time answering but they were brilliant very professional and very polite thanks to all the staff 😊👏PositiveProfessionalism
Hi Abderrahmane Many thanks for your review. Regards Tim Hudson
5/5
GoogleWe used Oliver Burn to sell. We received good market advice from them in a time of uncertainty. The photos Tim C-P took were fantastic. We had an acceptable offer within 10 days. Great service all round.
Hello Beth, Thank you for your review, it was a fabulous result and you are most welcome. We were thrilled to act as your agent and it goes without saying that we wish you and your family the very best in your new home.
5/5
GoogleOliver Burn sold my house and completed this June. The team were incredibly helpful and guided me throughout the whole process even through the tricky hurdles, they outshone any estate agent I dealt with before. I highly recommend them!
Hello Trevor, We are so glad you were happy with our work and we very much hope to work for you again in the future.
4/5
TrustpilotHelp! I'm new to this.....
When I decided to sell my property, I had no experience at all of dealing with estate agents. I visited a number of agents in SE24 and decided to proceed with Oliver Burn.
Hi Margaret, thank you for your review it's much appreciated. It was a pleasure working with you with your sense of humor and our banter regarding the respective football teams we support. Thank you again for choosing us, it was a pleasure assisting you in fulfilling your home move dreams. Wish you all the best for your future. Tim Hudson
5/5
GoogleThe team led by Tim C-P were fantastic when we sold our Stockwell villa 2 months ago. He found dedicated and enthusiastic buyers, working tirelessly to get the sale through in 5 weeks! Would highly recommend.
Hello Harriet and Family, We loved working for you and were so happy to have secured a great buyer within a very short time on your behalf. We wish you and your family a wonderful future in your new home.
5/5
TrustpilotBrilliant estate agents! A rare find...
The team led by Tim C-P were fantastic when we sold our Stockwell villa 2 months ago. He found dedicated and enthusiastic buyers, working tirelessly to get the sale through in 5 weeks! Would highly recommend.
Dear Harriet and Family,We are thrilled you were happy with our service and I have to say you were an absolute pleasure to work for. We wish you all a very happy future in you new home. Tim C-P
5/5
TrustpilotExcellent service
Excellent service. Tim C-P was a pleasure to work with and made our application process really smooth, and we're continuing to receive a brilliant service from the team with our new rental.
Hello Alice,I would just like to say thank you for your kind words and let you know it is appreciated. We do hope you love living in your new home and please don’t hesitate to contact us should you need anything.Warmest and kindest
5/5
GoogleFriendly viewing, quick turnaround on documents and good communication throughout the process of agreeing tenancy.
5/5
TrustpilotGood experience so far
I've only been renting with Oliver Burns for a few months but been pretty happy so far. Getting the papers done was fairly easy and smooth, and the handing over of the keys worked out without any issues as well.If there are any issues or queries, the team is quick to respond and take action. Very friendly and helpful!
5/5
GoogleThe expertise of this highly professional team at Oliver Burn impressed me every step of the way. Very reassuring to have them managing my flat.
Thank you for the review Tim, We are so pleased that you have been happy with our service and the teams productivity. We very much look forward to working for you for many years to come. best and kindest as always Tim C-P
5/5
TrustpilotExcellent staff
Excellent staff, great communication and free advise!! I would advise if your a first time buyer or thinking of relocating. Oliver Burn would be my first port of call.
Thank you Trevor, Wonderful to hear your kind words and we look forward to your next visit.Best and kindest Tim C-P
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Oliver Burn's London office has 127 reviews across two platforms: 59 on Google, 68 on Trustpilot.
Oliver Burn London is rated 4.8 out of 5 across all 127 reviews, and 4.7 out of 5 on Google from 59 reviews.
Oliver Burn London, 5 Half Moon Lane, London, SE24 9JU.
