Trusted Agent profile · London

MY LONDON HOME London reviews

4.6

★★★★★ Excellent

1,173 reviews across 2 platforms

231 Vauxhall Bridge Road, London, SW1V 1AD

MY LONDON HOME's office in London, at 231 Vauxhall Bridge Road, is rated 4.6 out of 5 across 1,173 reviews on two platforms, including 344 Google reviews rated 4.4.

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4.4 / 5

344

Reviews on Google

This office

Trustpilot logo

829

Reviews on Trustpilot

This office

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Marta is a very nice person,gentle and…

Marta is a very nice person,gentle and helped me a lot to the dificult proceeding with the check-out ( DEDUCTIONS) for the property 107 RIVERLIGHT.I was very happy and lucky to work with her.If my London Home have persons like Marta i will never let LH

Vasso · 22 August 2018

5/5

Trustpilot

Brigita Varnaviciute is exceptional

Brigita Varnaviciute is exceptional - she is a great advocate in the Tenancy Management space. In what can sometimes be a long and protracted process, it is refreshing working with Brigita who is professional, responsive and has made living in our property that much more enjoyable.

KB · 16 August 2018

5/5

Trustpilot

Nicola made the difference

Nicola made the difference. Very active, client-focused, reliable and always extremely elegant in her sales techniques. Her presentation of the properties was highly professional and her knowledge outstanding. She is a naturally talented salesperson who is able to immediately understand the client. A pleasure dealing with her.

Daniel · 19 September 2017

1/5

Trustpilot

Completely underhand it would appear.

Completely underhand it would appear.Tried to do online valuation, put all my details in, only to be prompted at the end that "we are unable to give an online valuation at this time. A member will be in touch to discuss"This was not the deal.I don't want a phone call,the deal was an instant online valuation.Seems very cunning way to get your details.

Paul · 19 August 2017

Agent replied · 15 June 2024

Hi Paul.We are disappointed to hear you have had this experience. The data for our online valuation tool is sourced and includes 20 million land register records, 18 million records from property portals and 5+ million from a variety of other sources. This data is the same raw data used by many mortgage lenders. The algorithum then uses this data to provide an estimated valuation of the property. We are committed to the long term improvement of the data and the estimated valuation that you, the consumer, recieves. Only a very small number of attempted look ups fail to produce a valuation, (less than 1%). There can be a number of reasons for this.Clearly we would welcome your call to discuss the valuation further. You can reach our sales, lettings or New Homes department on 020 7222 2500 or alternatively you are welcome to email one of our directors directly. James can be reached on james.garraway@mylondonhome.com

5/5

Google

I had a brilliant experience renting out my flat in SE1. Christian went through all the options and procedures and was helpful, professional and informative throughout the entire process. I would not hesitate to recommend Christian and the rest of the MyLondonHome team in the future. Superb service!

Jamie · 17 June 2015

5/5

Trustpilot

Emily was so helpful and sorted out my …

Emily was so helpful and sorted out my problem. She was nice, understanding and cooperative.

Noha · 4 May 2017

Agent replied · 15 June 2024

Thanks a lot Noha! We really appreciate this positive review. We're always here to help.

5/5

Trustpilot

Sam has been very helpful liasing with …

Sam has been very helpful liasing with contractors and my tenant ... everyone is hapoy!!

Philippa · 4 May 2017

Agent replied · 15 June 2024

Thanks Philippa! It was a pleasure!

4/5

Trustpilot

Excellent Service from the Sales …

Excellent Service from the Sales Progressor Team. Only reason it is 4 stars is that the Agent is expensive compared to other Agents and I do not think is good value for money. This does not diminish the excellent work by Paula McCartney in Sales Progressing.

Miss · 11 September 2017

5/5

Google

It was hard to find the perfect apartment with good price. However, Rebecca is an agent working at MLH and she's amazing! She really works hard to try and find the best apartments for her clients. She's so lovely and so patient and does her best!

Yakine · 16 June 2017

5/5

Trustpilot

Great service!

Great service, and Molly has been really helpful throughout the service that I received.

James · 22 May 2017

Agent replied · 15 June 2024

Thank you James! We're delighted you were satisfied with the hard work and service Molly put in.

5/5

Trustpilot

Rebecca was a big help in my property …

Rebecca was a big help in my property search. l received email with different options of location and budget. l find my flat with a different letting company but l wanted to call back Rebecca and say thanks for the time she spent to help me.

Giuseppe · 10 April 2017

5/5

Trustpilot

Amit from MyLondonHome has been very helpful and professional

We viewed a property through MyLondonHome and were greeted by Amit at the property who was very helpful and reliable. Very nice friendly guy and also very professional. I will be moving in to the property soon and Amit is still helping us through every step.Thanks!

Jack · 24 March 2017

5/5

Trustpilot

Outstanding quality in all their services

We couldn't be more happy with MyLondonHome, their attention and care in providing the most effective service possible is unparallaled. Emily has been incredibly helpful, always the most understanding, dedicated and reliable person we could hope to deal with, invaluable in every step of the process.

Shamira · 26 December 2016

5/5

Trustpilot

MyLondonHome was very professional and…

MyLondonHome was very professional and attentive to everything that we (my friend and I) needed help with, would definitely recommend this company to anyone who is looking for properties. Yure was super helpful with all the information we needed and I really appreciated it.

Arianne · 30 April 2018

4/5

Trustpilot

Brilliant Service

Cherrelle was brilliant at keeping us updated, answering emails immediately and being so helpful.Once Cherrelle took over our application it was such smooth sailing until the move in day. We would definitely recommend MyLondonHome to anyone looking to rent/buy in London. We are very impressed.

Stephanie · 21 March 2017

5/5

Google

Tom Gilchrist has been FANTASTIC through the whole experience. He was professional, friendly, and most importantly he was able to get things DONE. As a first-time buyer I couldn’t have asked for a better experience. Thank you very much!

Carvin · 26 August 2020

5/5

Trustpilot

Very attentive

Emily has been great in dealing with all my maintenance requests. She's brilliant.

Wes · 10 November 2016

Agent replied · 15 June 2024

Thank you for your kind words, Emily has been notified of your review!

5/5

Trustpilot

Unbelievable help during COVID

They provided an extremely professional service, reassuring us all along the way during COVID and updating us constantly. Remzi Halil was instrumental to helping us get onto the property ladder and guided us using his own experience. Highly recommend!

Sean · 31 July 2020

5/5

Google

We had an amazing service from the team at MyLondonHome. Pritesh has been especially amazing, organising our move and ensuring the flat was ready for our move in date despite a quick turnaround. We would highly recommend MyLondonHome for anyone looking to move in London.

Stephanie · 16 June 2016

5/5

Trustpilot

An excellent experience

Elliot Hughes has been an excellent property manager for me. He has always worked diligently and been a friendly and approachable individual who has always made life easy for me. I would definitely recommend the company and Elliot Hughes to friends and family of mine.

Jesan · 13 June 2016

4/5

Trustpilot

Prompt Assistance

Reliable and pleasant team all around. Nick and Wendy were particularly helpful assisting me with a number of requests and getting back to me with answers. As a first time buyer they made the whole process easy for me. I would definitely recommend this company.

Clara · 13 June 2016

5/5

Trustpilot

Sam Marco is an excellent sale manager

Sam Marco is an excellent sale manager. He helped me with the purchase throughout the process. He is very patient to responding my questions and helped a lot. without his help the process could not be such smooth. He deserve a big big thanks.

Mrs · 27 July 2017

5/5

Trustpilot

Thank you Molly of the South Bank Team …

Thank you Molly of the South Bank Team for assisting in the numerous correspondence with First Port on my behalf to resolve an outstanding issue. Very efficient in handling the matter. Also quick to respond to my queries. I'm very appreciative of Molly's help.

B · 11 April 2017

5/5

Trustpilot

The best check out with Chelsie

This was the smoothest check out I had. Chelsie Daley was very friendly and helpful during the check out process. Gave great advices and helped to do everything to check out as fast and efficient as possible. Couldn't wish for more. Thank you!

Anna · 31 August 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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