Trusted Agent profile · London
Verified
★★★★★
2,700 reviews across 3 platforms
London, EC2V 8EA
MRI Software's office in London is rated 4.7 out of 5 across 2,700 reviews on three platforms, including 32 Google reviews rated 4.2.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
FacebookI came across Mrs Anita when she appeared as a guest on a Forex Podcast in USA. I was listening to and was very impressed with her straight forward approach and the principles of her trading strategy. My heart then told me to invest $3000 with her company as a trial. I was able to withdraw a profit of $32,000 after 7 days. Mrs Anita Crypto FX. make this possible, do well and reach out to her for a secure investment too. Email: anitacrypto44@gmail.com WhatsApp +15023245963
5/5
TrustpilotAlways responsive
MRI Software is always responsive to each issue and concern.
5/5
TrustpilotQuick Response
I did not have to wait long to get the answer to my questions. The technician was very helpful.
5/5
TrustpilotSupport service is always helpful in…
Support service is always helpful in resolving our issues.
5/5
TrustpilotUser friendly
User friendly, and when the occasional question pops up, CTMs customer service department is the best!
5/5
TrustpilotEase of using MRI
MRI is a very good to use for keeping track of your information posted
5/5
TrustpilotAgile and responsive
The company were helpful with a question we had and made a feature change to their software to further support this.
4/5
TrustpilotThis past year we have been in the…
This past year we have been in the process of moving to Agora Insights and upgrading AP checking scanning. Both projects were predicted to be completed by the end of 1st quarter. Neither project is even close to completion. Communication has been one delay after another.
5/5
TrustpilotThe professionalism over the phone and…
The professionalism over the phone and the email communication via email
5/5
TrustpilotYou guys are always there when I need…
You guys are always there when I need you!
4/5
TrustpilotThe long journey is almost over and another is beginning
Tanya Muldrow and John Robert have been wonderful guides on our journey to converting our software to MRI. While we have had a few hiccups due to delays and staff capacity on both ends of the process, the experience has been good overall, and we are eager to make our MRI environment exactly what we need as we become familiar and fill in gaps in the data that was available to migrate.
5/5
TrustpilotIts so nice to call customer service…
Its so nice to call customer service and a kind individual helps you fast.
5/5
TrustpilotDetails
He knew the details of how to make
5/5
TrustpilotWithin just a couple of days.
How fast he was able to correct the problem with our IT.
5/5
TrustpilotTechnician was easily able to walk me…
Technician was easily able to walk me through troubleshoot online and mobile app platforms
1/5
TrustpilotCompany charged me for using credit…
Company charged me for using credit card for YEARS. Never told me I could use a check for no fee. Total rip off. Not given any service fees back. And now none of the agents speak English...guess they fired all the Americans for Asians a month ago
Hello, thank you for the feedback. We'd very much like to discuss this further with you but unfortunately we can't identify you. Please can you send us your contact details using this form? https://www.mrisoftware.com/contact/
5/5
TrustpilotBest software I have used
Best software I have used. User friendly and slick design. Customer service is quick and knowledgable.
5/5
Trustpilotmakes my job easier
makes my job easier, support is the best.
5/5
TrustpilotGreat and Friendly service
Was assisted by your technician and was able to rapidly correct they error to change the UR Payee. Technician was very knowledgeable and friendly to help me to get accomplished what I could not figure out on my own. Thanks.
5/5
TrustpilotFANTASTIC!
FANTASTIC!Sheila was very helpful and walked me through a couple of concerns I had. She also showed me some quick tips. She is awesome and her help is greatly appreciated.
1/5
TrustpilotI do not recieve invoices despite…
I do not recieve invoices despite reaching out 4-5 times to update the billing address and contact information. I have been patient but it has been MONTHS I have been dealing with this.
Thank you for your feedback Jennifer, I’m sorry to hear of this outstanding issue and will direct this to a senior manager for immediate follow up. We thank you for your patience while we resolve this matter.
5/5
TrustpilotHelpful and efficient.
Helpful and efficient.Chris was able to solve the issue right away. Very friendly and helpful!
5/5
TrustpilotThe help desk was very helpful and…
The help desk was very helpful and knowledgeable. However, I'm disappointed that the MRI software, can not accommodate my question/inquiry... when the buyer submits an offer outside of the system, the buying agent can't be integrated, and subsequent documents can not be shared.
Hi Keith, thank you for your review. Unfortunately parties on both sides of the transaction have to be CTM members for an integration to work. However we are happy to provide your feedback to our Product team as we are constantly focused on growing. We value your feedback and appreciate you taking the time to share it with us.
4/5
TrustpilotThe assistance I received from Barbara…
The assistance I received from Barbara was amazing
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. MRI Software hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
