Trusted Agent profile · London
★★★★★
129 reviews across 2 platforms
57 Stoke Newington Church Street, London, N16 0AR
Michael Naik's office in London, at 57 Stoke Newington Church Street, is rated 4.6 out of 5 across 129 reviews on two platforms, including 126 Google reviews rated 4.6.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleOne of the best agencies I came across in London so far. First of all, the flats I saw were clearly looked after; any questions and queries are answered in no time (even outside working hours); I spoke to previous tenant and the feedback was really positive too. I dealt with Jack who I would strongly recommend but upon visiting the office, I could see the entire team worked in a very family alike- relaxed atmosphere!
5/5
GoogleOne of the best agencies I came across in London so far. First of all, the flats I saw were clearly looked after; any questions and queries are answered in no time (even outside working hours); I spoke to previous tenant and the feedback was really positive too. I dealt with Jack who I would strongly recommend but upon visiting the office, I could see the entire team worked in a very family alike- relaxed atmosphere!
1/5
GoogleDon't know if Gillian still works here but she was a nightmare to deal with, just awful... Jack was nice though.
Lived in a property where we acted for the landlord on a let only basis. Our records show that she vacated in November 2016. Her negative review after all this time comes as a surprise as our contact with her was minimal. Gillian acted in a competent and professional manner throughout.
5/5
GoogleWhat great letting agents. Michael Naik & Co were friendly, communicative, proactive, and professional throughout the flat hunting process. We feel very fortunate to have not only an excellent new flat that is very much a home, but also helpful approachable letting agents that are there to take care of any issues that might come up. 100% satisfaction. 100% recommended. ....and a special mention to Gillian who we have mainly been dealing with. She's fantastic!
2/5
GoogleYou get what you pay for. Yes, they're cheap - but they've cost me more in grey hairs. I've always had to manage thier management. If you're busy and haven't got time for that, pay a bit more elsewhere. I had my property managed by them for around 4 years. After many warnings and second chances, I finally ended that agreement. The last straw came as they allowed a contractor to do work without a quote that ended up in the thousands of pounds. They struggled with financial professionalism. When it came to rent payments, I had to challenge amounts I was getting often. I also had to question phantom payments paid to contractors at times. More often than not, the people they put forward to do work seemed barely qualified and often did a bad job, causing as many issues as they solved. Communication is often poor and they are not proactive. They caused my first tennant so much stress he wouldn't pay his final months rent. It was over things like the delivery of a dish washer. They also let him leave the property unattended for months on end, with an active squat just over the road. (It would be one star if not for Gillian, who holds the place together.)
It was our suggestion to terminate our management service and we came to a mutual agreement that it would be in everyone's interest to conclude this matter in an amicable fashion. Your recollection of the issue with the dishwasher is very different to our actual email exchanges. Your comment about unauthorised works costing thousands is simply not true however, this is not the platform to go into detail. Having a good working relationship with over the past 4 years as both a landlord and a tenant we wish you well. Your final documentation is in the office awaiting collection.
5/5
GoogleAs a first time buyer - I had a top experience dealing with Jack! It was really a revelation in comparison to all the other estate agents I dealt with. He was pro-active, professional, responsive & knowledgable throughout the whole process. Would highly recommend Michael Naik!
Hi Cheng, we are delighted you had a pleasant purchasing experience with us and wish you all the best in your new home!
2/5
GoogleYou get what you pay for. Yes, they're cheap - but they've cost me more in grey hairs. I've always had to manage thier management. If you're busy and haven't got time for that, pay a bit more elsewhere. I had my property managed by them for around 4 years. After many warnings and second chances, I finally ended that agreement. The last straw came as they allowed a contractor to do work without a quote that ended up in the thousands of pounds. They struggled with financial professionalism. When it came to rent payments, I had to challenge amounts I was getting often. I also had to question phantom payments paid to contractors at times. More often than not, the people they put forward to do work seemed barely qualified and often did a bad job, causing as many issues as they solved. Communication is often poor and they are not proactive. They caused my first tennant so much stress he wouldn't pay his final months rent. It was over things like the delivery of a dish washer. They also let him leave the property unattended for months on end, with an active squat just over the road. (It would be one star if not for Gillian, who holds the place together.)
It was our suggestion to terminate our management service and we came to a mutual agreement that it would be in everyone's interest to conclude this matter in an amicable fashion. Your recollection of the issue with the dishwasher is very different to our actual email exchanges. Your comment about unauthorised works costing thousands is simply not true however, this is not the platform to go into detail. Having a good working relationship with over the past 4 years as both a landlord and a tenant we wish you well. Your final documentation is in the office awaiting collection.
2/5
GoogleYou get what you pay for. Yes, they're cheap - but they've cost me more in grey hairs. I've always had to manage thier management. If you're busy and haven't got time for that, pay a bit more elsewhere. I had my property managed by them for around 4 years. After many warnings and second chances, I finally ended that agreement. The last straw came as they allowed a contractor to do work without a quote that ended up in the thousands of pounds. They struggled with financial professionalism. When it came to rent payments, I had to challenge amounts I was getting often. I also had to question phantom payments paid to contractors at times. More often than not, the people they put forward to do work seemed barely qualified and often did a bad job, causing as many issues as they solved. Communication is often poor and they are not proactive. They caused my first tennant so much stress he wouldn't pay his final months rent. It was over things like the delivery of a dish washer. They also let him leave the property unattended for months on end, with an active squat just over the road. (It would be one star if not for Gillian, who holds the place together.)
It was our suggestion to terminate our management service and we came to a mutual agreement that it would be in everyone's interest to conclude this matter in an amicable fashion. Your recollection of the issue with the dishwasher is very different to our actual email exchanges. Your comment about unauthorised works costing thousands is simply not true however, this is not the platform to go into detail. Having a good working relationship with over the past 4 years as both a landlord and a tenant we wish you well. Your final documentation is in the office awaiting collection.
5/5
GoogleMoving is difficult but Jack made the process quick, painless and efficient. He was communicative and extremely helpful in fielding all my questions (of which there were many). Most importantly he got my in a home in under two weeks. Thank you so much Jack and Michael Naik for helping my partner and I get into our new home.
5/5
GoogleThe staff at Michael Naik have always been very friendly and professional towards us when we were living in Stoke Newington. Everything was dealt with care and efficiency.
5/5
GoogleI bought my first flat off Michael Nail & Co, then rented it out and sold it again through them over the space of 12 years. I have been so impressed with their professionalism and efficiency. I would full recommend this estate agents to anybody. The staff are friendly, honest and organised. When I rented out my property, they were quick to find new tenants and have helped me enormously whilst I was living abroad. Amazing service. Thank you so much for all the support you have provided me.
5/5
GoogleJack Thompson managed the transition of my complicated shop lease with a calm professionalism. Communication is key in these situations and Jack always kept me updated and talked me through the process and helped me to understand the jargon. Highly recommend
5/5
GoogleA fantastic small agency with time to deal with tenants concern in a thoughtful and efficient way. Their portfolio is great too, prices are super reasonable and very good at communication. Would highly recommend.
5/5
GoogleBrilliant communication and professionalism. We felt supported the whole way through our move
Rachel, we are so happy to hear you were pleased with the service we provided and wish you well in your new home.
5/5
Googleafter dealing with cowboys agents for last 8years MichaelNaik is pleasant change to letting agent stereotype. We have just moved in the flat managed by MN on August 25th so lets see however so far the admin (Jack is a star) and the maintenance (Marco is very helpful) is very good.
5/5
GoogleUsed this company recently and found them to be incredible friendly and helpful and always professional and polite. Everything was handled quickly and efficiently and they made what can be a painful process very easy. Have had some bad experiences with letting agents previously but they were always honest and very reasonable. Highly recommend!
5/5
GoogleRenting through Michael Naik is easily the most pleasant rental experience we've had. Our agent Jack was really great, he's helpful, friendly and professional and great with communication. He made sure everything from our viewing to signing the paperwork was taken care of efficiently and quickly. Thank you!
5/5
GoogleI have been with this agency as a tenant for more than 2 years and i have always felt looked after for everything I needed. Very professional and reliable. Definitely suggested! Special shout out to Eilish and Jack, two of the best estate agents I have ever met.
5/5
GoogleWe have recently leased commercial property through Michael Naik & Co and the service provided was simply outstanding. Our agent, Jack Thompson was extremely knowledgeable, enthusiastic, communicative and very helpful throughout the entire process. We could not have asked for more and would most certainly recommend them to all.
5/5
GoogleAs a tenant we found renting through Michael Naik letting agents to be a very smooth and professional experience. Particular shout out to Jack who was very accommodating. Having just ended our tenancy I can honestly say they were faultless throughout our time with them.
5/5
GoogleVery glad to have chosen a property through this agency, everything so far has been excellent. Their fees are not extortionate and In particular our agent, Jack Thompson was very competent, approachable and helpful. Jack ensured our letting was extremely smooth, seamless and swift. Couldn't be happier.
5/5
GoogleAs a tenant we found renting through Michael Naik letting agents to be a very smooth and professional experience. Particular shout out to Jack who was very accommodating. Having just ended our tenancy I can honestly say they were faultless throughout our time with them.
5/5
GoogleWe recently bought a property, Jack Thompson at Michael Naik & Co was our agent. I can't recommend him enough, he was very knowledgeable, helpful and persistent with our buy. He ensured the whole process went smoothly and we couldn't recommend him enough. Thanks Jack!!!
5/5
GoogleIt goes without exception, that every person I have dealt with at this agency has acted with the utmost professionalism. When issues have arisen it has never felt like doing battle to get them resolved, rather, they have listened and worked with us to get things dealt with and always within a timely manner. They have been understanding when unforseen circumstances have occurred and have made things less stressful just by being positive. I have been highly impressed by this agency.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Michael Naik's London office has 129 reviews across two platforms: 126 on Google, 3 on Facebook.
Michael Naik London is rated 4.6 out of 5 across all 129 reviews, and 4.6 out of 5 on Google from 126 reviews.
Michael Naik London, 57 Stoke Newington Church Street, London, N16 0AR.
