Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGabriela has been hugely helpful during the whole process of finding a flat in south west London. She kept us updated and informed during every process of finding our flat which we have been extremely grateful for, especially during the current market of renting. Thank you so much
Dorota · 1 October 2022
★★★★★ 5/5
GoogleI had a great experience dealing with Martin & Co.
From the phone enquiry to move-in. Gabriela definitely made me feel relaxed while I was stressed and tired of looking for a property. She's very communicative and responsive.
Just wanted to emphasise how great you guys are, thank you!
Sherri · 30 November 2023
Agent replied · 2 March 2024
Thank you for your kind words, Sherri. We're delighted to hear that you had a positive experience with Martin & Co. We strive to provide the best customer service and we're glad that Gabriela was able to help you. We look forward to working with you again.
★★★★★ 5/5
GoogleMartin & Co have been fantastic throughout, from finding the property we liked, to getting the keys. Stephanie was so friendly and welcoming, and at a particularly busy time in the market, made what could have been a very stressful experience, incredibly easy going. Nothing was too much trouble.PositiveResponsiveness, Professionalism
Abby · 26 May 2022
★★★★★ 5/5
GoogleVery positive experience securing a property with Martin & Co. I would recommend to anyone looking to rent. Great communication and personal touch. Moving in was very smooth. Gabriela was excellent, such a positive person. Always quick to respond and super helpful. Great team work
Be · 6 December 2022
★★★★★ 5/5
GoogleI've been renting from Martin & Co. Balham for almost three years now. They have been very professional throughout and have been very helpful whenever I've faced an issue and resolved it as early as possible. Gabriela Benewiat has especially been very responsive and helpful.
Ussamah · 8 February 2024
Agent replied · 2 March 2024
Dear Ussamah, thank you for your kind words and for taking the time to share your positive experience with Martin & Co. Balham. We are thrilled to hear about your satisfaction with our services, particularly with Gabriela's responsiveness and assistance. We strive to ensure our tenants feel supported throughout their tenancy, and your feedback reaffirms our commitment to excellence.
★★★★★ 1/5
GoogleSpoke to someone called ash (?) last week which was one of the worst experience ever. Completely rude and arrogant.. If you get her on the phone I suggest you request for someone else.
Fred · 3 October 2025
★★★★★ 5/5
GoogleWe had a fantastic relationship with them as our letting agents, particularly Gabriela.
She's very responsive and thorough. Always gets things done.
Regards,
L. Burke
Arrol · 29 March 2024
★★★★★ 5/5
GoogleIncredibile professionalism and diligence demonstrated throughout the process of securing a tenancy - special mention to Gabriela for consistently going above and beyond. Thank you.
Tom · 26 March 2024
★★★★★ 5/5
GoogleAs a regular contractor for Martin & Co I have to say that I love how friendly everyone is at the office, they take extra care of both their tenants and contractors its always a pleasure working for them!
Dashgordon2003 · 1 May 2024
Agent replied · 10 May 2024
Thank you so much for your glowing review! It's always a delight having you on our team. Your hard work and commitment help us maintain the high standard we strive for. We truly value our partnership with dedicated contractors like you, and we look forward to continuing our collaboration. Thank you for being a part of the Martin & Co family!
★★★★★ 5/5
GoogleVery pleased with the service received. I was very well looked after from the beginning. Looking for a new place is a very stressful experience and Gabriela made it so much easier for us!
Monika · 28 August 2023
★★★★★ 5/5
GoogleWe used Martin & Co to rent a property in London and it was essentially the best experience I've had with an agency. They are polite, efficient and consistent. They have been incredibly responsive from organising first viewing to any issues raised during the tenancy.
Ana · 23 November 2023
Agent replied · 2 March 2024
We are delighted to hear that you had such a positive experience with us. We strive to provide our clients with professional and efficient customer service to ensure their satisfaction. We are glad to hear that you found the service provided by Martin & Co to be of a high standard.
★★★★★ 5/5
GoogleVery pleased with the service received. I was very well looked after from the beginning. Looking for a new place is a very stressful experience and Gabriela made it so much easier for us!
Monika · 16 July 2023
★★★★★ 5/5
GoogleAll the staff have always behaved in a professional and efficient way.
Gabriela specifically has always been willing to go the extra mile .Her communication skills and high competence set a very high standard...she is a real credit to her company .
Highly Recommended:)
Julian · 5 December 2023
Agent replied · 2 March 2024
Thank you so much for the kind words, Julian! We are delighted to know that you are happy with the service you have received from Gabriela and all our staff. Our priority is to ensure all of our clients experience the highest level of professionalism and customer service. We appreciate your recommendation and are glad to have served you.
★★★★★ 5/5
GoogleWe love our new home! Special thank you to Gabriela for being available and helpful at all times. We had some special requests but she always did her best to make us happy. Cheers!
Balázs · 13 June 2023
★★★★★ 5/5
GoogleGabriela, our letting agent was incredible from start to finish.
She always had time to answer questions, was great negotiating with the landlord and got us a wonderful place on a great lease.
We were her first letting clients and she was more knowledgeable than many letting agents I’ve dealt with before who have worked in the industry for a long time.
If you need a tenancy in Balham or Clapham South, make sure to register with Martin and Co.
Luke · 28 July 2023
★★★★★ 5/5
GoogleWe have just moved into our new rental flat in Balham and had an amazing experience from start to finish with Gabriela from Martin & Co! We were a nuisance at times with difficult requests/ asks and Gabriela helped remedy them all. She helped us secure the property at reasonable value, helped and solved all contracting queries and made the move in experience as easy as possible (provided an external inventory clerk and leaving us a little present to move in to). 😊 10/10 service would recommend!
Chris · 28 July 2023
★★★★★ 5/5
GoogleReally good agents! Mrs Gabriella is lovely person, really helpfull , respectfull and profesional. The best letting agency what I had experience with. I recommend them in 100% !
A · 7 October 2023
★★★★★ 5/5
GoogleI've had the best experience with Naveed and the team over the past 10 years - both renting and selling with them. They have always been so helpful and pragmatic, it's been a real pleasure. Couldn't recommend them more highly!
Abigail · 31 October 2022
★★★★★ 5/5
GoogleGreat experience as always with this Agent. All staff are fab, especially Gabriela- so helpful and friendly, nothing is too much trouble.
Ty · 7 March 2024
★★★★★ 5/5
GoogleFantastic experience, I will definitely recommend Martin & Co to my friends. I would especially like to thank Naveed and Gabriela for their support and help. It was such a quick and smooth process of getting our apartment!
I'm · 6 December 2022
★★★★★ 5/5
GoogleAn exceptional team over at Martin & Co Balham! Gabriella & Youma always going above and beyond - Thanks Ladies
White · 26 March 2024
★★★★★ 5/5
GoogleI couldn't recommend Martin & Co Balham highly enough to anyone looking for a rental property. They're professional, kind and very responsive. Gabi especially, was very helpful and friendly Maintenance issues are resolved quickly and efficiently.
Fajar · 17 February 2024
Agent replied · 2 March 2024
Thank you so much for your wonderful review, Fajar! We're thrilled to hear about your positive experience with Gabi and the rest of our team at Martin & Co Balham. Your satisfaction is our top priority, and we're delighted we could assist you efficiently with your rental needs. We look forward to continuing to serve you with the same dedication and kindness in the future.
★★★★★ 5/5
GoogleThank you to everyone at Martin & Co but particularly to Gabriela for helping us through the process of finding our new home. She is very straightforward and has a uniquely caring approach.
Agnieszka · 21 March 2024
Agent replied · 24 March 2024
Dear Agnieszka, Thank you for your kind words and 5-star review! We're thrilled to hear about your positive experience with our team. Our aim is to provide a straightforward and caring service to all our clients in their home-finding journey. It's wonderful to know we've made a difference. Enjoy your new home
★★★★★ 5/5
GoogleSuperb and easy communication by Martin & Co through Gabriela. Always available to answer any queries with a friendly manner. Simple on-boarding process and would recommend to anyone as a property management company for my rentals.
Jordan · 13 January 2024
Agent replied · 2 March 2024
Dear Jordan, Thank you so much for your 5-star review and for highlighting Gabriela’s efforts! We’re thrilled to hear about your positive experience with our communication and on-boarding process. We look forward to continuing to manage your rentals and appreciate your recommendation. It's always our pleasure to assist you. Warm regards, The Martin & Co Team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.