5/5
TrustpilotBaran Mehmet was very helpful and…
Baran Mehmet was very helpful and responsive.
Agent replied · 25 December 2024
Dear Linda, Thank you for taking the time to leave a lovely review regarding Baran. Kind regards, Lesley
Trusted Agent profile · London
Marsh and Parsons reviews in London
★★★★★
1,004 reviews across 2 platforms
113-117 Streatham Hill, London, SW2 4UG
Part of Marsh, see every office.
Marsh's office in London, at 113-117 Streatham Hill, is rated 4.2 out of 5 across 1,004 reviews on two platforms, including 213 Google reviews rated 4.7.
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Tell us what you need and we'll put you in touch. Marsh and Parsons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot4/5
TrustpilotThanks Abdullah
Regarding the whole matter with my fridge, I have to say that Abdullah was great and persevered till the problem was solved In the best possible way!
Agent replied · 24 August 2024
Dear Paraskevi, Thank you for taking the time to leave a lovely review regarding Abdullah. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleWell done to Therondo from the lettings team. He helped me find the property for my family I'll definitely recommend him and MNP.
Agent replied · 12 October 2026
Dear Cyril, Thank you for your kind comments regarding Therondo and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Hayley
5/5
TrustpilotEllie Hodkinson was excellent
Ellie Hodkinson was excellent. She was very efficient, took initiative to secure higher rental income and concluded the renewal agreement seamlessly
Agent replied · 24 August 2024
Dear Alexandros, Thank you for taking the time to rate your service with Ellie. We appreciate you posting this. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotJasmin Popalzai was incredibly…
Jasmin Popalzai was incredibly efficient and helpful.
Agent replied · 25 December 2024
Thank you for leaving a wonderful 5* review. Kind regards, Lesley
5/5
TrustpilotResponsive and Proactive
Phoebe is was wonderful. Always responsive, proactive and generally, great as a trusted hand for our property management.
Agent replied · 24 August 2024
Dear Christine, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Lesley, Customer Relations Team
4/5
GoogleChose Marsh and Parsons to sell my flat after valuations from a few local estate agents. M+P were by far the most impressive: they were friendly, communicative and efficient from the get-go. The team were a genuine pleasure to deal with and were always upbeat, even during some more stressful moments. A thank you to Charlie for always going above and beyond, brilliant Beth for chasing our sale through so diligently and Freddie, who was always helpful.PositiveResponsiveness, Professionalism
5/5
TrustpilotJasmin Popalzai
Jasmin Popalzai, M&P's Tenancy Manager provided me with everything I needed through the end of my 18 month lease term. Her professional and sincere attitude made the process extremely easy for me. All you really from real estate agents while renting is that sincere and hardworking attitude - which Jasmin demonstrated. I would definitely use M&P for my next lease or purchase. Thank you.
Agent replied · 24 August 2024
Dear Inanc, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
4/5
TrustpilotOur property manager
Phoebe has been our property manager since March 2023 and she is helpful and responsive in solving various issues at the property for us.
Agent replied · 24 August 2024
Dear Kat, Thank you for taking the time to leave such a great review, your comments are really appreciated. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotJasmin was very responsive and handled…
Jasmin was very responsive and handled my query with professionalism. Would be happy to work with her again!
Agent replied · 24 August 2024
Dear Wendy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Lesley, Customer Relations Team
5/5
GoogleThey met all the requirements to get the house I wanted. Joel supported us in everything we needed to get the house. The experience was successful
Agent replied · 9 October 2025
Dear Juan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Hayley
5/5
GoogleExcellent service to get that house you want. The agent Joel support all time meanwhile the process. The house I get with my family is lovely.
Agent replied · 9 October 2025
Dear Jenny, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley
5/5
TrustpilotWeronika Feedback
Weronika is very professional, proactive, keeps us fully informed and is extremely personable to deal with.
Agent replied · 24 August 2024
Dear Tim, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotDecent agency; Emmanuel Parker showed us flats that met our requirements and was responsive throughout.
They were keen to show us the flat virtually, sent all the details promptly and did not try to rush us into making a decision. Although it is still early in our collaboration with them, we have no complaints so far. I hope it stays a positive interaction. We have been dealing with Emmanuel Parker, who has been of great help. He shows genuine interest in customers' needs and is easy to communicate with.
Agent replied · 24 August 2024
Dear Ioanna, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotGreat property management experience
Cameron M has been looking after our property for a few months now and he's been great at keeping on top of the recent work needed on the property and making sure the work gets done in a timely manner. We've had bad experiences in the past with some property managers, but Cameron has really put in a lot of time and effort to help us with our issues.
Agent replied · 24 August 2024
Dear Lisa, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotElisabeth Passa is a very good property…
Elisabeth Passa is a very good property manager - very responsive and helpful. Just what a landlord needs!
Agent replied · 24 August 2024
Dear Roy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Lesley, Customer Relations Team
4/5
TrustpilotPhoebe has been really quick to reply…
Phoebe has been really quick to reply and get on the case to sort out issues at the flat. Thank you Phoebe.
Agent replied · 24 August 2024
Dear Anna, Thank you for taking the time to leave a lovely review regarding Phoebe. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotWill Whitty was incredibly helpful at…
Will Whitty was incredibly helpful at what was a stressful time for me. He was attentive and responsive and worked hard to resolve my queries.
Agent replied · 24 August 2024
Dear Matthew, Thank you for taking the time to leave a wonderful 5 star review. Will will be thrilled to read your kind comments. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotJordann
Jordann was very helpful throughout the whole tenancy, managing our flat! Also helped us a lot regarding our references!Thank you!
Agent replied · 24 August 2024
Dear Ivana, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotCharles Caine has been an absolute superstar!
Charles Caine has been an absolute pleasure to work with throughout my tenancy and processed my change in sharer very quickly and seamlessly.
Agent replied · 24 August 2024
Dear Karen, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotTenancy management
When I rented out my flat, through Marsh and Parsons,Will Whitty was my tenancy manager. Will was extremely kind, helpful and efficient. Many Thanks Will.
Agent replied · 24 August 2024
Dear Lorna, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotHelpful
William Anderson was very helpful during the move-out process. It was much appreciated
Agent replied · 24 August 2024
Dear Fraser, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotEdward Summers was brilliant from start…
Edward Summers was brilliant from start to finish. Very thorough, approachable and diligent. Thank you!
Agent replied · 24 August 2024
Dear Elizabeth, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotGreat Service
Tatiana is quick to respond to. She's helpful and tries to do her best. Great service so far.
Agent replied · 24 August 2024
Dear Sanaz, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Marsh and Parsons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
