Marsh and Parsons London reviews

★★★★★ 5/5

Trustpilot

Cameron has been a great help

Since Cameron has taken over as main point of contact for the property we are renting out, he's been really efficient and shows willing to help at all times whenever there is an issue. Great communication and quick to find a solution.

Hannah · 29 February 2024

★★★★★ 5/5

Google

Jack and his team were responsive and efficient; they achieved the quoted price within weeks and supported us through to exchange.

Peter · 16 June 2021

★★★★★ 5/5

Trustpilot

Great property management

I have been dealing with Will Whitty as a property manager for my flat in Chelsea and he has been brilliant. Always quick to respond and very helpful when it comes to sorting out any issues. Couldn’t recommend him more.

Sana · 2 April 2024

★★★★★ 5/5

Google

Hats off to Kai for getting us the property without any hassle. The entire process was smooth, efficient, and stress-free. Highly recommend!

Cy · 7 January 2026

★★★★★ 1/5

Trustpilot

The worst possible real estate agents

The worst possible real estate agents. Marsh & Parsons Notting Hill are the worst. They made constant mistakes, and cost me money, yet charged me full price with threats to sue me (when they made mistakes)! Anyone looking to do anything with property in Notting Hill, should avoid these people.Your reply is untruthful. Speak with Giulia Palumbo, she is well aware of my complaint about your woeful service.

Peter · 2 July 2021

★★★★★ 5/5

Trustpilot

Trustworthy agency

Joanna and everyone else were great, always available to answer our questions and trustworthy. Definitely not the type of agency that tries to take advantage of tenants either.

Giulia · 21 October 2024

★★★★★ 5/5

Google

James Gallagher was a huge help with our property search - very proactive and attentive to our search-specifications.PositiveResponsiveness, Quality, Professionalism

Hugo · 16 June 2021

★★★★★ 5/5

Trustpilot

Spoke on the phone with Charlie about…

Spoke on the phone with Charlie about an issue with my rent payment, he was very helpful and it was resolved the same day

Jane · 13 December 2024

★★★★★ 5/5

Trustpilot

Smooth Experience

For the last five years we have rented our flat out with Marsh and Parsons. The whole process has been unbelievably smooth and easy. This was very much due to our manager Phoebe. I would 100% use M and P again.

Edward · 9 February 2024

★★★★★ 5/5

Trustpilot

Management services at Marsh & Parsons

I have had great service from management team and present manager Phoebe Negueroles. Very helpful in finding contractors to fix things that need doing in my flat. And help with managing meetings with the tenant which was essential as I don’t live in London

Margot · 4 December 2023

★★★★★ 5/5

Google

Great service from Jack and the team, got the job done and helped with a difficult solicitor on the other side, thanks guys

Vickie · 16 June 2020

★★★★★ 1/5

Google

2 hour round trip for a viewing that the estate agency didn't have the decency to show up to - only found it they weren't coming by calling the office after ringing the bell for 5 mins

Will · 27 July 2025

★★★★★ 5/5

Google

Jack was great and really helped us get over the line with our sale despite the difficulties of lockdown! Thanks so muchPositiveProfessionalism

Vivian · 25 August 2020

★★★★★ 5/5

Trustpilot

Weronika handled a situation at our…

Weronika handled a situation at our flat with great professionalism and expediency. Although only for a short time in Derbhla's absence, I would be confident in her dealing with other issues again. Regards,Sean

Sean · 5 July 2024

★★★★★ 5/5

Google

I have been really impressed with these agents. George and Harry helped me through the whole process - and it was not an easy sale. They were attentive, prompt, friendly and gave good advice - nothing was too much trouble.

Sally · 15 February 2024

★★★★★ 4/5

Trustpilot

Effective

I used Marsh & Parsons to sell my property. It took a while - due to market conditions - but eventually succeeded.

M · 18 December 2025

★★★★★ 5/5

Trustpilot

Our property manager Abdullah Leghari…

Our property manager Abdullah Leghari looks after our flat in marylebone. He has to date been very responsive ,proactive and very courteous. This makes our experience as a landlord much less stressful. We are therefor happy with the service that Marsh and Parsons provide.

Tessa · 11 November 2023

★★★★★ 5/5

Trustpilot

On the up

I came back to M&P a couple of years ago after being with other London agents. I worked with both sales and letting teams. They have gone beyond what is asked of them, reducing my workload and providing peace of mind.

Katy · 17 January 2024

★★★★★ 5/5

Trustpilot

Top rental experience

After getting little traction trying to rent my flat out in Queenspark, I approached Marsh&Parsons. Within the hour Thaminah the rentals manager had visited me and instantly instilled me with confidence about this whole rental property. The following day, I was introduced to her negotiator and also a lovely professional chap came round to take pictures which were pretty much immediately published. I would highly recommend this agency and although I haven’t had contact with the sales team, if it is inline with the rentals team then this agency must be at the top of your list in the Queens Park region.

Julian · 27 July 2023

★★★★★ 5/5

Google

Excellent service from Marsh & Parsons when selling my flat - proactive, efficient and great communication, particularly from Mhari and also colleagues Tom and Sarah at nearby Clapham Common branch.

Jeremy · 10 August 2024

★★★★★ 1/5

Trustpilot

Richmond Branch - Terrible experience, threatening agents

Terrible experience buying my property through the Richmond branch. Their tactics involve emotional blackmail and threats. Jessica in the Richmond branch dealt with my sale and it was a very unpleasant experience that caused me a lot of stress and is a reason why I will not be using them in the re sale of my house. Please if you can, avoid this estate agent.

SJB · 23 July 2021

★★★★★ 1/5

Trustpilot

Stay far away from them

Stay far away from them. Sarah Warmington handled my case and I must say all of these agents are crooks.. They tried to force me to rent out my flat to an inappropriate tenant which they didn’t even want to expose. Eventually I found out who the proposed tenant was and got the shock of my life. When I refused I got called all sorts of things by this agent!! And she tried to scam me on so much money as a punishment for not letting my flat (yes, I’m talking about 1300 pounds), and keep in mind that I had not signed any contract with them!!! Even the receptionist at the agency tried to stop me from calling the support centre by hiding the phone number with his own hands. Absolutely repelled by these criminals!!!

Upset · 5 July 2023

★★★★★ 5/5

Google

Mhari Sellstrom facilitated my transaction and I found him very easy to get hold of on his mobile - super responsive. Very proactive and knew what he was doing. Almost certainly the best agent I've dealt with over the years.

Daniel · 30 May 2025

★★★★★ 5/5

Trustpilot

Great service from Daniel

Daniel Leung provided great service to make a complicated change of occupancy process as smooth as possible. He was always available to answer questions and aided communication between all parties.

Tash · 18 July 2024