Marsh and Parsons London reviews

★★★★★ 5/5

Trustpilot

Thank you Nara for your efficient…

Thank you Nara for your efficient support!

Francesca · 17 July 2024

★★★★★ 1/5

Trustpilot

Con -Men

I would give them a - 10 negative review if I could. They con customers and dont care. They use a tenant referencing agency who give a glowing review which is a pack of lies saying the tenant is in a well paid job, when she is unemployed, a false employee reference, saying that the previous landlord gave a good reference when infact he evicted her. Once she was evicted Marsh and Parsons took no responsibility and fight it with a dubious solicitor.M & P should be SHUT DOWN. Even when the Directors are alerted they dont want to know.

Trevor · 11 October 2022

★★★★★ 5/5

Google

Jack and the team have been a complete pleasure to work with and I can’t recommend them enough. They went the extra mile to make everything as smooth as possible, were incredibly professional and really easy to communicate with. Highly recommend!

Ellie · 16 June 2021

★★★★★ 1/5

Trustpilot

Dishonest and spivvy

Marsh & Parsons let a flat for me in 2016 and 'their' tenants terminated in December 2016 and left the UK; I re-let my flat through another agent and the tenancy started in February 2017. One of the Marsh & Parsons tenants contacted me from Sweden in February 2019 to ask as a favour for a copy of the signed electronic version of their former lease held as an office copy by Marsh & Parsons. I obtained it and forwarded it to the former tenant. Within two weeks I received a demand from the Marsh & Parsons credit controller Joshua Albright for fees of almost £8000 for the period from December 2016 to date based on 'evidence' he had that the tenants were still in my flat and were still paying the utility bills! This was complete rubbish and a try-on and I openly copied the correspondence with Marsh & Parsons to the subsequent letting agent as confirmation. My last email from Albright was to demand a copy of the subsequent 2017 lease as 'proof' which he also copied to the subsequent agent - an accusation of dishonesty copied to his competitor which amounts to defamation. I referred the matter to Marsh & Parsons CEO Patrick Littlemore and of course have not heard a peep from either of them since - perhaps they are in financial difficulties and are trying anything to shake out cash....Definitely to be avoided and I trust they won't be around much longer.

Nikko · 3 March 2019

★★★★★ 5/5

Trustpilot

Bhavini was a an absolute pleasure to…

Bhavini was a an absolute pleasure to deal with.Polite, professional and efficient.Many thanks

Nora · 18 March 2024

★★★★★ 5/5

Trustpilot

My experience with Marsh and Parsons property manager

My experience with Marsh and Parsons has been very good. The best property manager I had is Will Whitty: since the beginning of my last tenancy he looked after every single object my previous tenants kept and left in the house, reminded the new tenants all the necessary checks for the house and was so patient when they didn’t answer him. Unfortunately he faced the worst tenants I had, but I have never seen him concerned, even when the missing payments started he wrote me immediately, even before I realised it! Never had someone so fast and efficient. He started the procedure to evict them from my property as soon as I told him and he never wasted time. An example of excellent management!

FEDERICA · 1 November 2024

★★★★★ 4/5

Trustpilot

Abdulla Leghari was very helpful and…

Abdulla Leghari was very helpful and proactive. He found the right person when I needed help with an issue.

Francis · 31 October 2023

★★★★★ 1/5

Trustpilot

Avoid this dishonest rotten company like the plague..

Avoid this dishonest company like the plague. They were exposed on Channel 4 a couple of years ago, setting up a dirty cash deal deal with a very dodgy Russian oligarch who wanted to money launder his illegal dirty money with 'no questions asked'.Google 'From Russia With Cash' Channel 4 and the Guardian. The part of the Russian was played by an actor. Channel 4 set up Marsh and Parkson's agent. He fell for the trap and said 'no questions asked', about the origin of the dodgy money. Leslie Marsh is a total disgrace and a thoroughly dishonest man. This company is regularly monitored by the City of London Fraud Police. His chief accountant - Christopher Brand, is and equally dishonest individual. He has made a fortune and purchased flats. One of them is 225 Hollylodge Mansions Oakeshott Avenue N6 6DX He has rented long term to a dysfunctional aggressive woman called Lisa Marie who does not work and spends her day harassing her neighbours. Doing exercises jumping up and down dropping heavy objects and playing African drums.Drumming, dropping heavy objects, riding a large mettalic adult scooter at all hours of the day and night. Even at 4am. Exercising her 6ft 18 stone body dropping heavy objects day and night. Absolutely vile disruptive anti social woman on benefits. She has a child of 7, - Faith who is totally OCD/ADT out of control does triple cartwheels when allowed out due to excess nervous energy, who at the age of seven she does not attend school . Never attended school. Never socialises with other children, does not attend school. Just races back and forth all day and all night and jumping off a ledge on to the floor to make maximum impact and disturb neighbour beside them and below.Never attended one day of school in her life.This hyperactive child isat home no exercise so she spends day and night harassing the neighbours at Hollylodge Mansions.Walls are paper thin in this 100 year old block, without sound proofing disturbing the neighbours. Drops heavy objects. She jumps from a chest of drawers onto the floor to create maximum disturbance for neighbours. We are an elderly couple who have the misfortune to live next door to this dysfunctional family at 225 Hollylodge Mansions. This severly anti social tenant does not work on benefits, is home all day disturbing and harassing her neighbours. When we went to her flat to complained we were screamed at by an aggressive man who appeared to have mental issues or a drug problem. We never went to that door again. This overweight 6ft woman from South Africa exercises daily jumping up and down disturbing her neighbours. She has been cautioned by the local police. She has been investigated and visited by CamdenvChild Welfare of Camden 'Mash' and Merlin, /Social Services more than once, who enquired as to why she is refusing to send her hyper active child to school.This child is completely dysfunctional as is the mother out of control She spends all day when not at school doing all she can to disrupt the peace of this block, throwing heavy objects on the floor, racing back and forth. She is cared for by an elderly man during the summer months. This old man returns the child at 6pm and the mother is never in.This dysfunctional single parent family have been harassing and disturbing their neighbours at Hollylodge Mansions for at least ten years. It's a disgrace this hyper active ADT child does not attend school. The flat is owned by Christopher Brand chief accountant of Marsh and Parsons who was expose for illegal corrupt practises on Channel 4 and in the Guardian. He does nothing to stop this ongoing problem despite police intervention.Brand could not care less and suggests complaints are made to the council despite him being the owner//landlord.Google Channel 4 'From Russian with Cash' you will see the Marsh and Parsons corrupt sales agent telling the corrupt Russian agent that he can sort him out dirty money is ok no questions asked by Marsh and Parsons.'From Russia With Cash' - Channel 4 The Guardian.

Orlando · 15 December 2018

★★★★★ 5/5

Google

A great experience all round - Sam was a pleasure to deal with, very professional and good communication throughout the selling process. I would highly recommend Sam and his team to others and couldn't be happier with the result they achieved.PositiveResponsiveness, Quality, Professionalism

Harry · 11 November 2020

★★★★★ 5/5

Google

Jack was very helpful, he always reacted quickly to any queries and did an excellent job communicating with myself, the sellers and the solicitors to help the purchase go through before the stamp duty holiday ended. Thanks Jack!PositiveResponsiveness, Professionalism

Robert · 25 August 2021

★★★★★ 5/5

Trustpilot

Tor was very efficient renewing the…

Tor was very efficient renewing the lease on my property. Thank you.

Marina · 22 March 2024

★★★★★ 5/5

Trustpilot

Special Thanks

Special Thanks to Geena for efficiency and prompt response to my query.

J · 18 March 2024

★★★★★ 5/5

Trustpilot

Thank you, Will!

These past couple weeks I've had a few issues in my kitchen, a leak & dishwasher breaking. Will handled the back and forth of these fixes quick and easy, allowing for minimal disruption and allowing me to maintain use of my kitchen throughout. The fixes were fast and fixed on site once appointments were scheduled. Thank you, Will & team.

Victoria · 18 March 2024

★★★★★ 5/5

Trustpilot

Geena was great

Geena was great! Very helpful, willing to get information and clarity from both parties.

Karan · 5 February 2024

★★★★★ 5/5

Trustpilot

Jordann was prompt at helping me with…

Jordann was prompt at helping me with my queries and was super helpful. Thank you!

Anou · 12 January 2024

★★★★★ 5/5

Trustpilot

Baran was very easy and clear to talk…

Baran was very easy and clear to talk to and helped solve my request swiftly. He emailed me the summary I requested within 15 minutes of our phone call. Many thanks

Camilla · 30 October 2024

★★★★★ 5/5

Trustpilot

Ellie is very professional and…

Ellie is very professional and efficient at her job and has made my life easier as a landlord.

A · 28 October 2023

★★★★★ 5/5

Trustpilot

Exemplary Manager

Edward is a dedicated and supportive professional who exceeded my expectations.

Vasso · 19 March 2024

★★★★★ 5/5

Trustpilot

Property Manager

Property ManagerAbdullah​​​​ Leghari has been a responsive and helpful property manager - many thanks for your support!

Dr · 7 November 2023

★★★★★ 5/5

Trustpilot

Super responsive

Daniel has been very helpful and responsive throughout the process!

Susan · 2 April 2024

★★★★★ 5/5

Google

My partner and I had an incredibly positive experience buying our first home with Marsh & Parsons. Harry was extremely professional and knowledgeable and guided us through the process seamlessly. He was always very quick to respond to our concerns and queries and happy to arrange viewings at short notice. We would highly recommend!

Nicole · 16 June 2023

★★★★★ 5/5

Google

Ben did a really fantastic job in selling our property. He was super communicative (even when clearly out of working hours) with viewings and got lots of people through the door. When we accepted an offer he really came in to his own - he did extremely well in a particularly difficult transaction at quite a stressful time for us. Ben knew exactly when to involve us and when to deal with issues himself. No task was too big or too small for him to take on. If we sold again in the area we would be straight back to M&P and request that Ben sold for us!

James · 16 June 2022

★★★★★ 5/5

Google

I cannot recommend Marsh & Parsons more highly. Our team, Jack and Sam, exceeded our expectations from the start. They held our hand through selling in a tricky period (lockdown!) - from Australia - and provided professional and honest advice from the get-go. They helped us achieve a great price and continued to be communicative and helpful through the process. Nothing was too much trouble. I would not hesitate to recommend the sales team at March & Parsons and would use them again in a heartbeat. Thank you so much!PositiveResponsiveness, Quality, Professionalism

Susannah · 16 June 2022

★★★★★ 5/5

Google

We had a number of local agents round to value our flat and decided to go with Marsh and Parsons because of their local knowledge and understanding of our needs. I've been very pleased with the service from Jack and Sam who have been responsive and helpful throughout. We had loads of viewings booked within days of going to market and sold our place for the asking price quickly and with very little fuss, which is what it's all about, really. I would definitely recommend them.PositiveResponsiveness, Professionalism

Tamsin · 16 June 2022