Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThank you everyone at KFH and especially Sawan Shah, Sharon and Ravi who secured us mortgage on our first property. Sawan was really helpful and and responsive through all stages of our property search, and offers on multiple properties.
He was very detailed and helpful in the initial stages, explaining us in great details all the requirements from mortgage lenders, what should we focus on to present ourselves as attractive borrowers, and what are strong and weak points of our financial situation. We sent out multiple offers on different properties, and Sawan was consistently very clear, responsive and proactive in communicating his availability and setting us up with multiple agreements in principle. At the end, it was no surprise to us when the purchase and mortgage went through without any problems or surprises, as we have already experienced very consistent and confident advise at all stages.
Overall we feel we couldn't be happier with the mortgage advisor experience, and we'd highly recommend him working with him.
Milos · 26 July 2024
★★★★★ 5/5
GoogleEuan (and in the earlier stages Oliver) worked tirelessly to help me sell my home. They clearly had excellent knowledge of the road and area, and secured me an above asking price offer which I could have only dreamed of.
But getting the offer was only the first step of the journey - and following on from this Euan was so clear with his communication, responsive and contactable at all times to answer questions and negotiate the finer details with the buyer. Although selling a house is stressful, Euan really helped to minimise any additional stress in the process at all. I completely trusted them throughout the process, it's been an absolute pleasure to sell my home through KFH and would recommend them to anyone in the area.
Lucy · 26 June 2024
★★★★★ 5/5
GoogleI recently sold my flat in Highgate with Euan and Shaun, and both were excellent. I got multiple offers at, or just below, the asking price. Selling can be a stressful experience and the team at KFH helped to reduce that with their calm and professional approach. I would 100% recommend them.
Kirsty · 20 November 2025
Agent replied · 20 March 2026
Thank you for sharing your experience and your recommendation!
★★★★★ 5/5
GoogleMark has been brilliant in terms of managing comms and process between myself and the landlord for a new rental property we’re about to move into - couldn’t reccomend himself or KFH Highgate enough
Rob · 20 November 2025
★★★★★ 5/5
GoogleProfessional and personable approach when selling our property and sourcing a mortgage for our onward purchase. Since the first meeting and valuation with Shaun our needs have been met with support from the team and especially from Oliver who has been looking after us and our potential buyers. Superb communication with a clam but reassuring and professional approach from Oliver is always appreciated. Also his recommendation to try KFH mortgage services was exactly what we were after and more. Sawan took time to understand our needs and finances to help us secure a mortgage offer which met our needs and then helped us to further reduce the rate as the market changed. His approach and experience is second to none with his colleague Sharon always accessible and communicating important steps for completion and information along the way. Thank you KFH Highgate team for looking after us.
Mirek · 20 February 2024
★★★★★ 5/5
GoogleWe rented our property through KFH. Chris and Mark were very professional and helpful. We were informed of any progress throughout, communication was prompt and clear. I recommend KFH letting department highly.
Shahrzad · 20 November 2025
★★★★★ 5/5
GoogleMark has been absolutely fantastic throughout the entire process of finding a new tenant. His professionalism and dedication made what could have been a stressful experience incredibly smooth. Highly recommend his services for anyone in need of a reliable and efficient property solution
Matteo · 22 July 2025
★★★★★ 5/5
GoogleWe really enjoyed working with KFH - my husband and I are first-time homebuyers (and expats from the US) so navigating the UK housing market was all new … Euan guided us through the process of making an offer, provided transparency through the process, and even helped coordinate additional inspections to make us comfortable with the house’s condition. We also worked with Sawan on the mortgage-side, who was also fantastic in walking us through all of the options available and helping us get the best rate (going back 3x as rates dropped through the fall). Couldn’t recommend KFH more! Thanks Euan & team
Audrey · 23 December 2023
★★★★★ 5/5
GoogleWe're really lucky we chose KFH to sell our first home. The team went above and beyond to make it happen and made our move to our forever home possible.
Selling in London can be tricky but the Highgate team never gave up and stood by us every step of the way. We definitely recommend!
Special thanks to Oliver for all your work!
Tania · 28 October 2024
★★★★★ 5/5
GoogleI just bought a property with KFH Highgate and I can only recommend the Team! I was super picky and really knew exactly what I wanted, so I really struggled to find the right place until I met Aisling! As soon as I met her, I was viewing a lot of properties that I actually liked & was excited about! She was super professional, attentive, friendly, motivated and helpful! Another plus was that viewing properties with her was actually a PLEASURE, it didn’t feel dreadful or uncomfortable.
We found my DREAM property, under my budget within a few weeks! The whole process was also made super clear and it was very efficient. I felt very well taken care of & really felt like I had a rock in Aisling!
I absolutely recommend the Team (especially the incredible Aisling). If I’m ever selling or buying a property, I will definitely go with KFH and ask to be working with her again!
Thanks again💫💫💫💫!
Paper · 22 October 2025
★★★★★ 5/5
GoogleMark has been an absolute pleasure to work with, he understood our needs perfectly, culminating in finding us the perfect property. He was courteous and professional in the extreme and always, always greeted us with a smile. In our search …
Joyce · 22 July 2025
★★★★★ 5/5
GoogleWe’ve had quite the rollercoaster experience in our search for a suitable property. Meeting and working with Mark made all the difference. His natural ease and professionalism helped to navigate us through various property options and we …
Montana · 22 August 2025
★★★★★ 5/5
GooglePat has been a superstar throughout the process & helped my sister and I secure the perfect property at a time where the rental market has been brutal. Always on hand offer advice, answer questions, and has made the moving process as seamless as possible. I really felt like she was on our side, thanks Pat & team for all the support over the last few weeks! Will be recommending to my friends who are also looking to move to this area soon :)
Abigail · 1 October 2023
★★★★★ 5/5
GoogleI can highly recommend KFH’s letting arm, due to their professionalism and responsiveness. Everyone I dealt with at their Highgate branch were a pleasure to deal with and let my apartment in record time. A particular thanks to Sam, Safia, Maria and James. Best agent in town!
Here is an update in November 2022:
KFH sold my property in the most efficient way possible. Special thanks to Samara for persistently helping to draw the sale to a conclusion, despite numerous obstacles. She was in regular communication with me, so that I was aware of the sale’s progress every step of the way. Many thanks to Samara and the sales team for an excellent service!PositiveResponsiveness, Professionalism
Deborah · 26 August 2023
★★★★★ 5/5
GoogleKFH was instrumental to get the sale of our flat through as part of a long chain and complicated process. I can fully recommend Euan, Shaun and their team if you are thinking of moving.
Giudi · 14 August 2025
★★★★★ 5/5
GoogleI bought my flat with Shaun over 12 years ago and I sold that same flat with Shaun just under 6 months ago.
I was impressed being on the other side of the coin this time, with the guys from KFH providing good local knowledge and encouragement.
Shaun in particular was on the ball and provided support above and beyond what I had expected. Thank you!
I would highly recommend the team from KFH Highgate for selling (and buying!).
Luke · 22 September 2025
★★★★★ 5/5
GoogleI had the pleasure of working with Euan from during my first home purchase, and his service was exceptional. Euan demonstrated impressive knowledge of the market, listened to my needs, and showed great patience in answering my questions. He was always available, negotiated effectively, and made the process actually enjoyable/stress free. I'm now happily settled in my new home, thanks to Euan and KFH. I highly recommend their services. Thank you for a seamless experience!
Sam · 31 October 2023
★★★★★ 5/5
GoogleOnce again, excellent service from Chris Hulme, Bobbie Deboo and all the lettings team at KFH in Highgate.
They are always extremely helpful, professional, courteous and efficient.
I can't recommend them highly enough.
John · 20 December 2025
Agent replied · 20 March 2026
Thank you so much for your kind words, John. We are thrilled to hear that Chris, Bobbie, and the entire lettings team provided you with excellent service and support.
★★★★★ 5/5
GoogleWe worked with Euan to purchase our forever home and he was fantastic. We were selling with another estate agent and there were a few hiccups there but Euan managed to keep it all together and make the purchase side very easy! He kept us informed at every stage, was very knowledgeable and easy to work with. We would always use KFH in future to sell our home after the buying experience.
Lily · 31 October 2023
★★★★★ 1/5
Googleworst experience ever. We moved in the house in December and now we are 3 months in this house. We moved in, the boiler was leaking and the gas engineer who came after 2 months to fix it, he said that the pipes inside the boiler were not connected and that was dangerous. There is no shower fitting, they told us there is problem with the pressure of the water, but they didnt say we won't have a shower at all. So no shower. The tap in the bathroom was leaking, there was mould behind the toilet tank, the toilet was running all the time, the pipe in the bathroom was leaking. They solved these issues after 2 months after we were sending to them constantly emails. Now we have mice in the flat, 1st floor and the pest control said we will always have mice as there are holes in the walls that he cannot reach. We have been without cooker for 1 month now and they refuse to refund us or do anyhing to fix this issue. They removed the gas cooker and they brought an electric one after 3 weeks, but there is no fitting for an electric oven and this is the 4th week without a cooker. They refuse to pay and help us. They put automatic emails that they will comeb back to the office on 13th February but we have 13th March, how uselles? they don't even know what date we have.
Ili · 13 March 2023
★★★★★ 5/5
GoogleMark was truly outstanding in assisting my friend and me with finding our new home. He demonstrated great professionalism, offered constant support throughout the entire journey, and was always available to address any questions or concerns we had. Highly recommend!
Gigi · 10 April 2025
★★★★★ 5/5
GoogleMark Higgins is a top Agent; highly professional and knowledgeable on the market dynamics. I’d highly recommend him!
Richard · 20 November 2025
★★★★★ 5/5
GoogleI’d like the thank Chris Hulme for the excellent service we have received whilst letting out our property in Highgate. He’s been extremely helpful, friendly & professional.
Chris helped us through a very difficult situation & was always on hand to guide us resulting in a very positive outcome.
I would highly recommend Chris & his team at KFH.
Lianna · 27 May 2024
★★★★★ 5/5
GoogleThe KFH highgate team were very responsive and supportive in guiding us through our home purchase. They bridged us with various expertise when we needed help, saved us pulling our hair out several times! In particular we’d like to thank Euan for his professionalism and patience as he went out of his way to put us at ease every step of the journey with regular contact, he’s an asset to the KFH team. A very positive experience end-to-end!
D · 11 February 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.