Every review we hold for the London office, from every platform, shown as written. First names only.
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1/5
GoogleThe worst agency i've been dealing with. They always take ages to reply to your request even when you are facing a problem with your property. They are also never really helpful and unprofessionnal.
They don't seem to have a clue of what is customer service. Really dont recommend this agency and probably not this company, regarding the other comments.
Julien Β· 21 June 2016
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5/5
GoogleSophie was attentive throughout, would certainly recommend!
Harold Β· 23 February 2020
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5/5
GoogleThank you Karina, very helpful and friendly!!
Maria Β· 23 February 2020
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5/5
GoogleJoe Shearer showed me around a great place , he was extremely polite and knew his stuff ! Was not to pushy, arrived on time . I recommend these agents they are cool cats π β¦
Keeley Β· 31 March 2023
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5/5
GoogleSandy and Alex were great throughout the whole process
Will Β· 23 February 2019
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5/5
GoogleBrilliant service which is patient, supportive, transparent. A lengthy and frustrating sale (largely due to 3rd party delays), which needed this agency to bring both buyer and seller onto common ground regularly and calm the way through to completion. Ask for Adam or Surasok when you go to the office, both 5 star agents.
C Β· 31 March 2020
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5/5
GoogleI've had a very pleasant exp dealing with LT, especially with Marco Costeira, who was very hands on and really fought for our offer to be accepted by the landlord. He was contactable throughout the weekend, despite it being his weekend off. He was really nice too and very attentive. 5 stars for Marco!
Alex Β· 29 March 2020
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5/5
GoogleRichard has been great. Good service.
Andrew Β· 29 March 2020
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5/5
GoogleAshley showed me around a number of properties. He was attentive, knowledgeable and provided useful, calm advice. All my queries about the properties I was interested in were answered promptly. I ended up finding somewhere via another agent, but I was grateful for the service provided by Ashley and ludlowthompson.
Andy Β· 9 April 2021
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5/5
GoogleBrilliant service which is patient, supportive, transparent. A lengthy and frustrating sale (largely due to 3rd party delays), which needed this agency to bring both buyer and seller onto common ground regularly and calm the way through to completion. Ask for Adam or Surasok when you go to the office, both 5 star agents.
Conrad Β· 23 February 2020
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4/5
GoogleWhile the Lettings side of the business is a bit of a let down, the sale team is doing a very good job, with Travis sending some very promising properties and promptly booking the viewings
Sara Β· 31 March 2023
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5/5
GoogleIt was lovely meeting Daniel for one of the lettings earlier today. We got all the answers we could hope for, he was generally very nice and helpful, so we had a very productive viewing.
Olga Β· 31 March 2023
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5/5
GoogleDaniel Scott helped us view a very nice property very quickly after it was advertised online; he has been very kind and professional throughout and I would recommend working with him in your flat search.
Guillaume Β· 31 March 2023
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5/5
GoogleI was shown around by Beth Cooter who was simply delightful. She was very personable and professional. She had all the answers to my queries on the property and was able to sympathise with my needs and provide solutions. Great agent!PositiveResponsiveness, Professionalism
Hiba Β· 20 June 2022
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5/5
GoogleSandy and Alex were fantastic ππ½ β¦
Thomas Β· 1 April 2019
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5/5
GoogleI meet Daniel outside the building to see the property that me and my girlfriend like to rent , he was very professional and help us to understand our necessity. Thanks again Daniel !
Aldo Β· 31 March 2023
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5/5
GoogleDaniel Scott showed us around a property today and he was great. He was professional, informative and very helpful. Weβve expressed interest in the property as a result and had a very positive experience!
Lucy Β· 31 March 2023
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5/5
GoogleI had a viewing with Ashley and he was super informative and helpful. Great experience overall!
Victoria Β· 16 June 2021
Agent replied
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5/5
GoogleI thought the service was professional and Francesca accommodated an evening viewing to suit my diary.
I have found them to be efficient and friendly and would certainly use them again.
Anna Β· 20 June 2023
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5/5
GoogleViewed 2 flats with Beth Cooter this week and she was a great estate agent, knowledgeable about the area, knew everything about the properties and was also a good laugh and recommended a pub for post-viewing debriefs. Highly recommend!
Dan Β· 24 August 2022
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5/5
GoogleItβs been a great experience to deal with the team. They understand my need and i was able to find my dream home very soon. Thanks.
Chun Β· 28 September 2023
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5/5
GoogleGreat service from Dylan and Patrick selling my property. Persevered in a difficult market to ensure it reached completion. Professional, knowledgeable and efficient - would highly recommend.
Jane Β· 24 August 2023
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5/5
GoogleRichard and the wider team were incredibly helpful when we looking for a property to purchase in the area. He was very responsive when helping us book a viewing, really polite in person and had all the relevant information on hand when needed. A great agent for the company, highly recommended.
Oli Β· 23 February 2020
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5/5
GoogleBeth organised the viewing for a property I was interested in. She was very friendly and helped with questions I had. She also kindly arranged for a second viewing, so I could bring another pair of eye, which was very helpful.
Myriam Β· 31 March 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.