Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleBad all aspects, of read this review and ignore it you experience what BAD.!?
Yamen · 29 July 2019
Agent replied
Dear Mr Hamid,
Thank you for taking the time to give your feedback. We are very sorry that you have found cause to complain.
We would like to learn more about your specific situation and make things right. If you wouldn't mind emailing our Customer Services department at customerservices@ludlowthompson.com at your earliest convenience, it would be greatly appreciated.
We look forward to speaking with you.
Kind regards,
The ludlowthompson Team
★★★★★ 1/5
GoogleThe WORST agents I have ever had to deal with. Rude and incompetent. Avoid!
Phoebe · 9 June 2019
Agent replied
Dear Phoebe,
We would like to apologise for your negative experience with one of our offices. At ludlowthompson we pride ourselves on our customer service, so it is always extremely disappointing to hear that a customer's expectations have not been met and we are very sorry that you have found cause to complain.
We would like to learn more about your specific situation and make things right. If you wouldn't mind emailing our Customer Services department at customerservices@ludlowthompson.com at your earliest convenience, it would be greatly appreciated.
We look forward to speaking with you and working towards earning back your business.
Kind regards,
The ludlowthompson Team
★★★★★ 5/5
GoogleChris brilliantly showed us around a property on Hackney this weekend. Fantastic lettings manager who really took his time to show us around and answer all of our questions
Ewan270 · 13 November 2022
★★★★★ 5/5
GoogleThe team at Finsbury park have been great in helping get my property firstly back on the market then rented.
I'm very grateful to Chris, Daniela and Ryan for all there hard work.
Paulinus · 17 May 2022
★★★★★ 5/5
GoogleWent for a viewing for a house and they were great! I was greeted well by one of the workers, Mr. Sabat and he gave me excellent service, gave vital information and exceeded expectations. If you're looking for a house I'd definitely recommend these guys.
Wasim · 29 July 2019
★★★★★ 5/5
GoogleHad a viewing booked with Chris and he was very professional. Was able to give me a lot of information on the property, was able to answer all my questions and was very polite and respectful which something my mum pointed out.
Harry · 15 August 2020
★★★★★ 5/5
GoogleHi Jessica
I've just seen my listing and your video presentation.
I love it. Your style, choice of words and manner are spot on.
I’m really happy that I decided to go with you and Sophie.
Thank you.
Corey · 23 June 2021
★★★★★ 5/5
GoogleJosh helped us find us secure our dream flat! He was super helpful and easy to contact which really helped with the process. Also not pushy at all which made the experience much more pleasant. Really pleased with the service provided. Thank you!
Natalie · 25 January 2020
★★★★★ 5/5
GoogleVery happy with the service provided by Christopher Lockwood.
Pamela · 26 August 2020
Agent replied · 26 August 2023
Hi Pamela,
Really pleased to hear you are happy with the service provided.
I wish you all the best.
Many thanks,
Daniela
★★★★★ 5/5
GoogleFantastic support from Chris from booking a viewing through to making & acceptance of an offer. Really accredited and genuine advice given which has been hugely appreciated by my friend & I who are first time renters of a whole property.
Susannah · 26 August 2020
★★★★★ 5/5
GoogleThank you, Finsbury Park & West London team.
Specially you, Chris.
You are doing an excellent job and I'm sure you have got a big added value to your company.
Keep up the great work, mate.
Can · 26 August 2021
★★★★★ 5/5
GoogleVery happy dealing with Daniela Gomes. She was extremely professional and even though I only conversed with Daniela on the telephone, felt her smile through the phone. The one attribute about Daniela which impressed me was that she was such a good communicator.
Sue · 29 July 2019
★★★★★ 5/5
GoogleIt has been a pleasure working with Christopher Lockwood through the letting process. He was very friendly and helpful when showing us the flat and responded to our messages in on average 20 minutes! Would definitely recommend working with him.
Maia · 9 August 2020
★★★★★ 5/5
Googleworked with chris and daniela and they were A+++
azizi
Azizi · 24 October 2019
Agent replied
Hi Azizi,
It was lovely meeting you. Thank you for the positive feedback. We wish you all the best with your move.
Kind Regards,
Chris & Daniela
★★★★★ 5/5
GoogleRepresentative wasn't pushy at all but was able to provide most of the info I needed, And assured me that the outstanding questions I had would be answered promptly. The property was to a very high standard and fit my specifications well.
Li · 29 July 2019
★★★★★ 5/5
GoogleMatthew did a super job showing us around the flat - very friendly and knew the property like the back of his hand.
Charlie · 11 February 2023
★★★★★ 5/5
GoogleI had a really good experience with Henoc and Alina, very professional but also personal approach, they really did their utmost for me in my property search! Highly recommended.
Sarah · 16 June 2022
★★★★★ 5/5
GoogleVery happy with the service provided by Christopher Lockwood.
Pame5493 · 18 November 2019
Agent replied
Hi Pamela,
Really pleased to hear you are happy with the service provided.
I wish you all the best.
Many thanks,
Daniela
★★★★★ 5/5
GoogleI had a viewing to one of the property today , very pleased with Chriss services! He was very helpful about everything , very kind and professional ! Thank u very much! 👏 Great jobPositiveProfessionalism
Dan · 20 June 2021
★★★★★ 5/5
GoogleSpoke with Ryan over the phone, email and at the property viewing and he has been super helpful and quick to respond to any queries. Definitely recommend!
Matt · 15 August 2022
★★★★★ 5/5
GoogleExcellent attentive service, very good for any potential renters.
Alex · 29 July 2019
Agent replied
Hi Alex, thank you very much for the positive feedback.
Kind Regards, Chris
★★★★★ 5/5
GoogleReally appreciated Chris taking us around a property on Saturday. He was really responsive to enquiries both before and after the booking, and was really friendly and professionalPositiveResponsiveness
Andrew · 20 June 2022
★★★★★ 5/5
GoogleChristopher and Daniela where really helpfull and attentive. They where very helpful in helping me and my partner to rent our home. 5 star reviews all the way!
Victor · 16 June 2022
★★★★★ 5/5
GoogleExcellent letting agents. Ryan showed us a lovely flat and was very helpful and quick with answering our questions and keeping us updated. Would definitely recommend!
Holly · 15 August 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
