Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLocation Location sold our flat to us so we decided to go back to them when we needed to move and sell. And they did a fantastic job in what was a tricky property market.
Their staff are incredibly professional, thorough, friendly and refreshingly realistic. You do not feel as though you are being sold to, and they are genuinely decent people, nice touches like sending us flowers when we had our baby!
They were proactively selling our flat as opposed to it being just another property for them to sell. From the get-go Anna Takkou was excellent in putting a strategic plan in place to make sure we were entering the property market at the right price point and at the right time, and then following up with us and adjusting our plan when we needed to, bearing in mind not only the state of the property market but our own personal circumstances as well.
Drew Elias-Chrisostomou was great at pushing the selling process along, and Lauretta Caulfield steps in when the property is sold, and was very on top of things to keep the sale/exchange/completion processes moving along.
And they did all of this through Brexit, us having a baby and COVID-19! We are very grateful to them, and highly recommend them to anyone looking to sell/buy/rent.
Celene · 22 April 2021
★★★★★ 5/5
GoogleWe recently used location location Stoke newington to help us find tenants for our home as we were moving overseas.
David found us three prospective tenants very quickly - impressive given the current economic climate - and were very flexible and accommodating throughout the moving out process. We were particularly impressed with the level of attention David and the team paid to marketing our home. Their approach, in our experience, is very unique and effective.
Overall very impressed with the service from the get go. David and the team were fantastic. Thank you for making it so easy!
Annie · 22 April 2021
★★★★★ 5/5
GoogleI feel so lucky and happy to meet with the Location Location team. They are working so professional, incredibly kind and supportive. I would like to send my special thanks to Donna Levy and Anjali Denning-Sen for their amazing help, great service and sensitive approach. They gave us great service and amazing support not only finding our home but also follow up years and especially during the Covid 19 days. They are not just a company giving great service; they are one of the best example of being a community based responsible company with a great team.
Thank you so much for everything...
Bawer · 22 April 2021
★★★★★ 5/5
GoogleWe purchased through Location Location and were so impressed with them we wish we had also sold with them too. We had been looking for a couple of years for the perfect place and it was impressive how this agency (and in particular Anna) stayed in touch with us over that time, checking in, giving advice, showing us properties. In short, really building a relatinship that understood our needs and dreams. It ended with us getting exatly what we wanted. However, wrapping it up proved tricky, as it was a long chain with a nervous first time buyer and their very bad conveyancer (Advantage Property Lawyers BEWARE!!) ...and The Lockdown. But this is where the agency really shows its calibre. They have a wonderful Sale Progresser called Lauretta whos job is solely to keep things on track. She managed the whole chain, keeping problematic buyes and lawyers in check. Seriously, we would not have made it without her and are so very very grateful. When we finally moved, there was a problem with the boiler too and they manged that! We have since recommended them to other people to use. A buisness that goes way beyond, providing the human touch and is driven by understanding and the ability to be better than the rest. They give estate agents a good name!
Kirk · 22 April 2021
★★★★★ 5/5
GoogleI enjoyed the engagement with Mr Pierce Johnston from the beginning, albeit he made feel extremely old and ugly. There's a lot to be said about being polite and genuine and Pierce naturally offers these qualities. He's a honesty young man who is keen to help out his clients. The Church St estate agent gangs have a new kid on the block and I'm not sure they appreciate what they are up against. Thanks Pierce, you helped me out at a difficult time. Love the flat. Lee
Kidda · 22 April 2021
★★★★★ 5/5
GoogleWe ended up using 5 or 6 different estate agents when searching for our new flat and nowhere was as effective and efficient at Location Location. They were quick to respond, they clearly had our best interest at heart and were fair in their dealings - particularly as the flat has multiple offers. We had to move during lock down and we were fully supported throughout the whole process. Donna has been incredible and always happy to answer my questions, Adam's been so reliable throughout these weird times and Anjali has been a delight to speak to - thanks again to the location location team for making this potentially difficult move as seamless as possible.
Imogen · 22 April 2021
★★★★★ 5/5
GoogleWe switched to LL after a sale on our flat had fallen through due to the pandemic and we were struggling, despite 15+viewings, to get another offer. LL quickly were able to secure more viewings, ensuring the buyers were well placed to be making offers and secured above asking price offers on our flat. The fantastic thing about this team is the way they play to their strengths - you have a super sales team who help get offers and are enthusiastic about selling your house (shout out to Hannah/ Pantelis / Peter) and once you have an offer Lauretta, sales progressor extraordinaire, works with diligence like you've never seen to get the sale across the line. She chases everyone who needs chasing, provides excellent updates and anticipates problems before they emerge. We sold a 1 bed flat with the team and it was probably one of the lowest value sales they had on their books, but honestly it felt like we were their most important client at all times. It was a long road for us and I think the team mutually agreed it was one of the harder transactions of the year, and it would not have happened without the LL team. Highly recommend and we will 100% be working with them again in the future.
Jessica · 22 April 2021
★★★★★ 5/5
GoogleI've rented through Location Location for around a year now, since taking over the tenancy from a couple of friends that had to leave the country due to the pandemic. I have to say the process of taking over and sorting all the documents was made incredibly stress free thanks to the help of Adam, Donna and Anjali. Since then, Anjali has been our main POC at LL and is always super quick to respond to any issues or questions we've had, in an extremely friendly and professional manner, whether it's a Wednesday morning or Sunday afternoon! Would definitely use LL when searching for a property in the future in London.
Matthew · 22 April 2021
★★★★★ 5/5
GoogleWe ended up using 5 or 6 different estate agents when searching for our new flat and nowhere was as effective and efficient at Location Location. They were quick to respond, they clearly had our best interest at heart and were fair in their dealings - particularly as the flat has multiple offers. We had to move during lock down and we were fully supported throughout the whole process. Donna has been incredible and always happy to answer my questions, Adam's been so reliable throughout these weird times and Anjali has been a delight to speak to - thanks again to the location location team for making this potentially difficult move as seamless as possible.
Imogen · 21 April 2021
★★★★★ 5/5
GoogleThe best estate agency I ever dealt, both in London and abroad. The entire process from start to finish was as smooth and hassle free as it could be. Will Thacker was brilliant and did everything possible to ensure my tenancy went without a hitch, extremely responsive, friendly and professional. I couldn't recommend them highly enough.
Gemma · 30 November 2017
Agent replied · 29 November 2023
Hi Gemma, thank you so very much for your wonderful review, we really appreciate it.
★★★★★ 5/5
GoogleThe best (if not only) property manager experience in my lifetime. Special thanks to Maya Hudson for all the support throughout the move. Clear and transparent communication, kept all the promises before and after the move. Super professional work ethic! Definitely recommended!
Alper · 22 April 2022
Agent replied · 10 July 2023
Thank you for taking the time to leave a review and for your kind words! We're so glad you had a great experience working with us :)
★★★★★ 5/5
GoogleWill Thacker & his Team have always provided superb service & support to my son & myself, in our business dealings with them.
They are pro-active & very professional in helping resolve any problems that occur from time to time.
This was again demonstrated this week. They are a great Team. Thank you Will
Keith · 22 April 2019
Agent replied · 29 November 2023
Hi Keith, thank you for your review. Glad to hear we've been helpful!
★★★★★ 5/5
GoogleI have rented my property out via Location Location three times and have always had a 5 star experience. This time I dealt with Will Thacker and Adam Wetenhall and yet again the service provided was exemplary and very efficient which made, what could have been a stressful experience, a walk in the park.
Vicky · 22 April 2019
Agent replied · 29 November 2023
Great to hear Vicky! Thank you for taking the time to write a review!
★★★★★ 5/5
GoogleLauretta, Drew and Ella have been fantastic with the sale of our flat - super efficient and lovely to work with ❤️
Dom · 20 November 2025
Agent replied · 21 November 2025
Hi Dom & Cos,
Thank you so much for taking the time to share your review. We're thrilled to … More
★★★★★ 5/5
GoogleHad a great experience being shown around the property with Emily. She was thorough and well prepared. Also with great communication throughout the process. Pantelis was a great help with the initial process too. Finally, Lauretta really …
Max · 8 October 2022
Agent replied · 22 April 2026
Thank you for taking the time to leave a review! We're so grateful to be of service :)
★★★★★ 5/5
GoogleI love this estate agency - they are incredibly community minded; matching all food donations for the food bank and helping to run the toy appeal at Christmas. The team are all really lovely and they did a brilliant job managing my house rental.
Jenna · 22 March 2025
Agent replied · 5 October 2024
Hi Jenna,
Thank you so much for your kind words! We're delighted to hear that you had a … More
★★★★★ 5/5
GoogleFantastic service. Peter helped us buy our house back in 2015 and Lauretta and Peter helped us sell this year. He was open and honest throughout the process so was first port of call when we came to selling the house again. I've experienced the service as both a buyer and a seller and found it to be exceptional. In particular: exceptional local knowledge (when buying and planning extensions, Peter gave his view as to what changes would maintain its value); excellent advice on how best to market the property. The closing process is always complex and Lauretta did an amazing job helping on this with regular and transparent communication throughout the process, we hit plenty of hiccups with land search delays, mortgage product withdrawals which Lauretta helped navigate. Couldn't ask for more from my experience as both a buyer and seller with Location, location.
P · 22 April 2023
Agent replied · 22 April 2026
Hi P,
Thanks so much for leaving us a review! We're thrilled to hear that you've had such a positive experience with us here at Location Location, both as a buyer and a seller.
We're so glad that Peter was able to provide you with exceptional local knowledge when you were buying your home, and that he was able to give you advice on how best to maintain its value. We know that buying and selling a home can be complex and stressful, but we're glad that we were able to make the process as smooth and straightforward as possible for you.
We're also thrilled to hear that Lauretta was able to provide you with excellent advice on how best to market your property, and that she was able to help you navigate the complexities of the closing process. We know that delays and hiccups can be frustrating, but we're glad that she was able to keep you updated with regular and transparent communication.
Thanks again for choosing Location Location, and we hope to have the opportunity to work with you again in the future!
All the best,
LL
★★★★★ 5/5
GoogleGot our mould repairs fixed, very grateful.
Bonnie · 26 March 2026
Agent replied · 27 March 2026
Hi Bonnie,
Thank you so much for taking the time to share your review. We’re pleased to hear the mould repairs were resolved to your satisfaction. Your feedback is truly appreciated.
All the best,
LL
★★★★★ 5/5
GoogleIt was such a lovely experience with Location Location supported by Osh, Ella and Drew. The agency does a good job curating listings and follow up closely since viewing and now I’m getting proactive support in the purchase process and first time buyer. Definitely recommend.
Olivia · 1 March 2025
Agent replied · 5 March 2025
Hi Olivia,
Thank you so much for your kind words. We're delighted to hear that you've had a … More
★★★★★ 5/5
GoogleI recently just started the process of renting a flat with Location Location. I had the pleasure of working with Maya Hudson, who was helpful, honest and incredibly competent, even calling during her annual leave to let me know my offer was successful. In all honesty I find it rare to enjoy communicating with estate agents, however Maya was a pleasure to work with! Would recommend Location Location if you're renting in Hackney!
Yasmin · 22 April 2022
★★★★★ 5/5
GoogleOutstanding experience with Michael Chu. He was proactive, communicative, and kept everything moving smoothly, despite some bumps in the road. Easily the best estate agent we’ve worked with! Wish we had found him sooner!
Yara · 30 April 2026
★★★★★ 5/5
GoogleLocation location marketed my property really well (great photos too). And were responsive and helpful with communications throughout. Lauretta especially was great at tirelessly working to get to the point of exchange when we had complications. Thanks location location!PositiveResponsiveness, Quality
Emily · 28 May 2022
Agent replied · 27 May 2024
Thank you for your lovely review Emily and thank you for choosing Location Location. We're always happy to help :)
★★★★★ 5/5
GoogleLocation Location were fantastic in the sale of our property. In particular, Lauretta who took a lot of the burden of project managing our sale. She was quick to respond and proactive in resolving queries and issues that came up. Would definitely recommend!
J · 22 March 2025
Agent replied · 5 April 2024
Hi,
Thank you so much for taking the time to share your positive experience with … More
★★★★★ 5/5
GoogleBrilliant service from beginning to end.
Vicky and her team were so helpful and supportive throughout. Lauretta was particularly great at helping me through the finish line as was Tim who has gone above and beyond to help me with my next steps flat hunting.
Highly recommended to anyone buying or selling a home.
Katy · 22 April 2018
Agent replied · 20 August 2023
Hi Katy, thank you for the review, i am glad to hear the service was great throughout!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.