Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe completed our sale with Location Location (LL) last week. The whole process went incredibly smoothly -- much more than we had expected, and to a point that we were actually a little surprised!
We found LL at the first place through a recommendation from a neighbour whom we didn't even know at the time. She told us that LL had completely changed her view of estate agent as being "flashy and dodgy". Having been through the whole process ourselves now, I can totally see where she is coming from and I would happily pass the recommendation on to others in exaclty the same way.
Drew was our main agent throughout the sale and has been absolutely wonderful: knowledgable, approachly and always extremely helpful. We also had help from Osh, Amanda and others in the team along the way, and everyone we dealt with was friendly and professional. They really took care of the whole process, from big things like finding us the right buyer to all the little things that come up during the long process of a property sale.
The only shame is that we are now moving out of the area and LL is a local firm! If you need to do anything with your property and you're lucky enough to be within their area, I would wholeheartedly recommend getting in touch with them.
Diana · 9 September 2026
Agent replied · 3 September 2026
Hi Diana,
Thank you for SUCH a heartfelt review! Receiving this really means the world to the whole team.
Wishing you all the best in your new place,
LL
★★★★★ 5/5
GoogleHow do I even begin! Anna, Lauretta, Drew and the team have been absolute superstars(!!) when selling my place in Leyton. After 2 buyers pulled out from a different estate agent, I reached out to Location Location for their help and they absolutely saved my life! Anna is super knowledgeable about the property market and makes the whole listing process a complete breeze, so lovely, friendly and supportive throughout, while Lauretta’s work on progressing the sale was incredible and she put so much hard work in with both myself and my buyers to make it happen. I could not recommend these guys more and will always come back to them for any advice or buying/selling in the future.
Connor · 9 August 2026
Agent replied · 19 July 2026
Hi Connor,
Thank you so much for your wonderful review. We're thrilled Anna, Lauretta, Drew, and the team could support you through the sale of your Leyton property. It’s heartening to know their expertise and dedication made a genuine difference to your experience. Your recommendation means a great deal to us, and we're always here for any future property needs.
Thank you again for choosing Location Location,
Warm regards,
LL
★★★★★ 5/5
GooglePeter actually sold us our house five years ago and was a huge help at the time, so it felt very fitting that he has now helped us sell the property again.
Peter, Lauretta and Ella were absolutely amazing throughout. They really looked after us, guided us through the process and secured us a great result. We felt in very safe hands from start to finish.
I would happily recommend them and very much hope to work with them again one day.
James · 9 July 2026
Agent replied · 17 June 2026
Hi James,
Thank you so much for taking the time to share your review. We're thrilled that Peter was able to assist you once again with selling your home. He'll be delighted, as will Lauretta and Ella, to hear that their support made you feel secure throughout the process.
We truly appreciate your recommendation and look forward to hopefully working with you again in the future.
Warm regards,
LL
★★★★★ 5/5
GoogleAs a first time buyer the process of purchasing my first property was completely new for me.
From my first viewing all the was to completion LL were very knowledgeable and always approachable. I had the pleasure of working with Osh, Drew and Lauretta all of whom were very professional and super responsive through all communication channels. The team made a daunting process feel stress free by being proactive with constant updates.
There was even a lovely bow tied on my brand new door on the day of completion which was a lovely touch.
Would definitely recommend LL for anyone buying in the area.
Joe · 9 July 2026
Agent replied · 2 July 2026
Hi Joe,
Thank you so much for taking the time to share your review. We're thrilled to hear our team was able to guide you through your first property purchase with ease. Osh, Drew, and Lauretta will be delighted to know their efforts made the process stress-free for you. We're glad you appreciated the special touch on completion day.
Thank you for recommending us to others in the area.
Warm regards,
LL
★★★★★ 5/5
GoogleI recently sold my property through Location Location and wanted to leave a review for Lauretta specifically. The sale had some significant challenges along the way, not of the agency's making, and Lauretta was instrumental in pushing things over the line when it really mattered. She escalated directly with the relevant parties at a critical moment and got things moving when months of correspondence had failed to do so. Professional, proactive, and genuinely invested in getting the deal done. Would recommend.
Sergii · 9 June 2026
Agent replied · 29 May 2026
Hi Sergii,
Thank you so much for taking the time to share your review. We're thrilled to hear that Lauretta's proactive and professional approach made a significant difference in your sale.
Your acknowledgement of her dedication, especially when managing challenges, truly reflects our commitment to service. Lauretta will be delighted to know her efforts were appreciated.
Thank you again for choosing Location Location.
Warm regards,
LL
★★★★★ 5/5
GoogleWe had a fantastic experience with Location Location from start to finish. We listed our property just before going away, so we were a little concerned about managing everything remotely, but they handled all the viewings and kept the entire process running smoothly.
They were incredibly accommodating with our schedule and always kept us informed, which gave us real peace of mind. Every member of staff we dealt with, especially Anna, Lauretta and Drew, was professional, friendly, and genuinely helpful.
We’re really grateful for how easy they made the whole process and wouldn’t hesitate to recommend them to anyone looking to buy or sell a property.
Daram · 9 May 2026
Agent replied · 13 April 2026
Hi Daram,
Thank you so much for taking the time to share your review. We're thrilled to hear that your experience with Location Location was fantastic from start to finish. Anna, Lauretta, and Drew will be delighted to know their efforts helped you manage everything smoothly, even remotely. Your kind words about their professionalism and friendliness mean a lot to us.
We really appreciate your recommendation.
Warm regards,
LL
★★★★★ 5/5
GoogleI’ve sold a few properties and dealt with a lot of agents, and Location Location Estate Agents are by far the best I’ve worked with.
Peter (Sales Director) came in with a clear strategy and gave a completely honest, no-BS valuation. Other agents priced the property higher, but it would have stalled the sale, Peter got it right. He’s responsive, respectful, and just a genuinely good person to deal with.
Lauretta was also incredible. She handled the sales progression and worked relentlessly with the buyers to get everything over the line in a tight timeframe. Always available, always on it, and I felt properly listened to throughout.
The whole team was efficient and easy to work with. If you’re selling in N16, I wouldn’t go anywhere else. They’re not the cheapest, but you absolutely get what you pay for.
Tom · 9 May 2026
Agent replied · 1 May 2026
Hi Tom,
Thank you so much for taking the time to share your review. We're thrilled to hear your experience with us was the best you've had.
Peter will be pleased to know his honest approach resonated, and Lauretta is glad to have supported you through a tight timeframe. Your appreciation of our team means a great deal.
Thank you for your trust and recommendation.
All the best,
LL
★★★★★ 5/5
GoogleWe had an excellent experience buying through Location Location. The process itself was complex at times, but the team, especially Lauretta, went above and beyond to help us get it over the line.
Lauretta kept us consistently updated, stepped in to move things along with other parties, and made a stressful experience feel far more manageable. We really appreciated her insight and positive attitude throughout.
Ella, who assisted us with viewings, was also fantastic.
Highly recommend working with Location Location if you are buying. Thank you again to the team.
Kat · 18 April 2026
Agent replied · 18 April 2026
Hi Kat,
Thank you so much for taking the time to share your review. We're thrilled to hear about your excellent experience buying with us.
Lauretta will be delighted to know her efforts made the process smoother for you. Ella will also be pleased to hear your kind words about the viewings.
We really appreciate your recommendation and support.
All the best in your new home,
LL
★★★★★ 5/5
GoogleThe team at Location Location went above and beyond during the sale of our property. From thoughtfully arranging viewings around our schedule to even helping assemble a key piece of furniture! (Shout out Tim!) We particularly liked their Street app, which allowed us to view all potential buyers, their buying positions & viewing feedback in one place. It’s almost hard to write a review as there as too many good things to say!!
Our sale fell through at one point and we genuinely never worried as we were so confident in the teams’ ability to find another buyer and get us through to the end stage, which they did.
Peter May was our agent and communicated with us the whole way through, ensuring we were never left in the dark at any stage. I have since recommended Location Location to many friends and would absolutely sell our next property through them with complete confidence.
Dara · 9 April 2026
Agent replied · 1 April 2026
Hi Dara,
Thank you so much for taking the time to share your review. We're thrilled that your experience selling with us was so positive. Tim and Peter will be particularly pleased to hear how much you appreciated their efforts and the Street app. We're glad we could support you through the ups and downs of your sale.
Your recommendations mean the world to us.
Thank you again for your kind words and trust,
Warm regards,
LL
★★★★★ 5/5
GoogleSelling our property with Location Location was an absolute pleasure. Peter's extensive knowledge of the local area and market means the sale was approached with a clear, tried and tested strategy to achieve the best offer. Location Location take a personal approach keeping you updated along the way, and Lauretta made the sale process as smooth and stress-free as possible. I have also been on the buyer side previously and the experience was just as good. Highly recommend all round!
Claire · 9 April 2026
Agent replied · 31 March 2026
Hi Claire,
Thank you so much for taking the time to share your review. We're thrilled to hear that selling your property with us was such a positive experience. Peter's local expertise truly shines, and Lauretta will be delighted that her efforts made the process smooth for you. It's wonderful to know you’ve had great experiences with us as both a seller and a buyer.
We really appreciate your kind words and recommendation.
Warm regards,
LL
★★★★★ 5/5
GoogleWe honestly couldn’t be happier with our experience with JLL in Greenwich. From our first conversation, the whole team made us feel completely looked after. They were professional, efficient, and genuinely warm and approachable which made what can be a stressful process feel entirely manageable.
A very special thank you goes to Michael, who introduced us to our dream home and kept everything progressing at every stage. Michael was always on hand to answer our questions, offer reassurance, and ensure nothing stalled. Like many people, we found our new home before our own property was even on the market but Michael sold ours in under a week, which truly knocked our socks off!
We felt supported throughout the entire way and couldn’t be more grateful. We’ve already recommended the team to so many people locally and wouldn’t hesitate to do so again. Thank you for making such a significant life event such a positive and memorable experience for our family.
Lucy · 28 February 2026
Agent replied · 31 May 2026
Thank you for taking the time to leave such detailed feedback, I will ensure this is passed on to Michael.
★★★★★ 1/5
GoogleIf Adam Wetenhall is your property manager, be aware - he will try and squeeze every penny out of you as a tenant. Avoid as a tenant at all costs. Attempted to treat us like cash cows and take money from our deposit for 'leaves on the floor in the garden' (presumably they haven't heard of Autumn before) and water droplets in the sink (!). Almost comical how scabby they are as a company and will do anything to make a dime off you. Took them to dispute resolution and won on every account in the end, further proving their disgusting approach to renting.
Cal · 25 September 2026
★★★★★ 2/5
GoogleAs a first time buyer, I would recommend being cautious when dealing with Location Location.
The first estate agent we dealt with, Ella, was super helpful, friendly and informative when we were looking around. Unfortunately, our experience with the sales progressor, Lauretta, was very different and made the process far more stressful than it needed to be.
Throughout the purchase, Lauretta would constantly contact us asking us to chase our solicitors, despite our solicitors already being in communication and waiting for the seller’s solicitors to respond. We later became aware that, without our knowledge, Lauretta had also been contacting our solicitors constantly in a very aggressive and confrontational manner to the point that our solicitors almost withdrew from this sale. Lauretta tried to convince us to exchange without the seller providing documents which were a legal requirement and would have ultimately meant our mortgage provider would not provide a loan. Finally, there was issues with a window in the property which Lauretta had stated she had seen and assured us it was a simple job of screwing a nail back in. We wanted to see the window but Lauretta only offered one slot in the middle of our working day which we couldn’t attend. Due to Lauretta’s assurance, we trusted that it was just a screw that needed replacing. After completion it turned out that the window actually needed replacing and is costing us thousands of pounds. It was only after this we found out Lauretta was giving advice without viewing the property.
Adam · 25 September 2026
★★★★★ 5/5
GoogleI have nothing but good things to say about my experience of selling my flat through Location Location. The service from start to finish felt very personal, friendly and importantly, responsive to the market conditions. Peter provided excellent advice and support throughout the process of selling, while Tim and Ella kept me really well informed about each viewing. When it came to progressing the sale, Lauretta kept in regular touch with me and worked tirelessly to get it over the line. Huge thanks to all of the team involved.
Caroline · 1 February 2026
Agent replied · 11 January 2026
Hi Caroline,
Thank you so much for taking the time to share your review. We're thrilled to hear that your experience selling with us was so positive and responsive to market conditions. Peter, Tim, Ella, and Lauretta will be delighted to know their efforts and communication made a difference.
Huge thanks for your kind words and trust in our team.
All the best with your future endeavours,
LL
★★★★★ 5/5
GoogleWe've recently moved into a rental managed by Location Location and the team have been really speedy and helpful during the whole process. We had a few hiccups, especially with the maintenance of the property, but Megan was on it with helping us get things sorted as quickly as possible. I'd recommend them for sure. And a shout-out to Kristina for helping us find our new place!
Sabrina · 9 April 2026
Agent replied · 28 March 2026
Hi Sabrina,
Thank you so much for taking the time to share your review. We're thrilled to hear our team made your rental process smooth. Megan will be delighted to know her efforts with maintenance made a difference. Kristina also sends her thanks for the shout-out.
We really appreciate your recommendation and are here if you need anything.
All the best in your new home,
LL
★★★★★ 5/5
GoogleJaz is super friendly and extremely professional, which is an excellent combination for an estate agent. Whether acting as a point of contact for a tenancy or advising on processes and considerations for lettings, he is extremely straight forward and knowledgable and easy and great to deal with. 10/10
Melissa · 10 August 2026
Agent replied · 13 August 2026
Hi Melissa,
Thank you so much for taking the time to leave a review. Jazz will be delighted to hear that his approach made things easy, a 10/10 means a lot to us.
Cheers,
LL
★★★★★ 5/5
GoogleLocation Location were great! We'd thoroughly recommend them. Peter knew the market very well in terms of price and appetite and was responsive and supportive, and Lauretta was so helpful pushing through the sale. The whole process was made so easy and fast because of them. Thank you!
Clementine · 5 August 2026
Agent replied · 7 August 2026
Hi Clementine,
Thank you so much for taking the time to leave a review. Peter and Lauretta will be delighted to hear how much their market knowledge, responsiveness, and support made the process feel easy and fast. We really appreciate you recommending us.
All the best,
LL
★★★★★ 5/5
GoogleWe sold and then bought through location location and were impressed by their knowledge of the market, clear and unpushy communication and support throughout the process. Lauretta was particularly helpful, and went above and beyond to make sure everything went as smoothly as possible.
Holly · 13 August 2026
Agent replied · 13 August 2026
Hi Holly,
Thank you so much for taking the time to leave a review. Lauretta will be delighted to hear that her efforts to go above and beyond made such a difference throughout your sale and purchase.
Cheers,
LL
★★★★★ 5/5
GoogleAdam Wetenhall and the rest of the team have been looking after my place for some years now. Adam is always helpful and quick to respond to queries or help with issues, even out of hours. When he is not involved, I have found his colleagues to be very helpful too. Living abroad, it is nice to know that your place is in safe hands.
Damien · 30 January 2026
Agent replied · 29 November 2023
Hi Damien, thank you for taking the time to review us!
★★★★★ 5/5
GooglePeter and Lauretta were amazing. They handled a very delicate property sale with professionalism and great sensitivity. Despite some challenges, they persevered and saw the sale through to a successful completion. I would thoroughly recommend.
Freya · 5 August 2026
Agent replied · 7 August 2026
Hi Freya,
Thank you so much for taking the time to leave a review. Peter and Lauretta will be happy to hear they made a difference during a delicate sale. We truly appreciate you recommending us.
All the best,
LL
★★★★★ 5/5
GoogleMichael and the team did a great job helping us sell our flat in such a tough market. They gave an elaborated feedback for every viewing, advised us on different strategies to implement to facilitate the sale based on changes in the …
Maria · 26 May 2026
Agent replied · 26 June 2026
Thank you so much, Maria. We're delighted that Michael and the team could guide you through to a successful sale. They'll be thrilled to hear how much you appreciated their communication and strategic support throughout. We truly appreciate you taking the time to share your experience.
★★★★★ 5/5
GoogleGreat experience from start to finish! Megan was super helpful with scheduling, and our doors were repaired in just a couple of weeks. The contractors were professional, efficient, and friendly.
Roxana · 11 August 2026
Agent replied · 13 August 2026
Hi Roxana,
Thank you so much for taking the time to leave a review. Megan will be pleased to hear you found things smooth.
All the best,
LL
★★★★★ 5/5
GoogleThe team at Location Location were brilliant from start to finish in selling our Clapton Coach House. From first visit with Anna and her assurance of her selling strategy to the team that produced the marketing video and viewings and then progressed the sale. It was all so friendly, professional and smooth. Such a quick sale and no chasing for updates. I would recommend them all day long to sell any property.
Lisa · 9 September 2026
Agent replied · 13 August 2026
Hi Lisa,
Thank you so much for taking the time to leave a review. Anna and the team will be thrilled the whole process felt so smooth and quick. Thank you for recommending us so wholeheartedly!!
All the best,
LL
★★★★★ 5/5
GoogleI’ve had a fantastic experience securing my new flat through Location Location. The team has been incredibly efficient and accommodating throughout the entire process. A special thanks to Kristina, who has been great at keeping everything moving smoothly. Looking forward to moving in soon!
Nick · 27 March 2026
Agent replied · 28 March 2026
Hi Nick,
Thank you so much for taking the time to share your review. We’re thrilled to hear about your fantastic experience securing your new flat with us. Kristina will be delighted to know her efforts made a difference in your journey. We look forward to welcoming you to your new home.
Warm regards,
LL
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