Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent experience selling with Location Location. The whole team was fantastic, but Pantelis was the star and the key person who got us over the finish line on what was a pretty bumpy journey! Would recommend to anyone selling in the Stoke Newington / Hackney area.
Michael · 22 April 2022
Agent replied · 23 May 2024
Hi Michael, thank you for your kind words and for choosing to sell with Location Location. We understand how stressful selling can be and we are so glad that Pantelis was able to ease the process. You're always welcome at LL :)
★★★★★ 5/5
GoogleLocation location have been great to work with. Always reassuring and friendly providing comfort throughout the sale of my flat. Lauretta went above and beyond to help ensure our tight timelines were kept to and the rest of the team we're always lovely, thank you to Peter, Anna and Tim whom I dealt with most throughout the process.
Jenni · 22 April 2019
Agent replied · 20 August 2023
Dear Jenni, thank you for taking the time to write your lovely review. We've passed on your comments to the team involved. All the best in your new home. Team LL
★★★★★ 5/5
GoogleGreat experience selling with LocationLocation, was smooth and despite the transaction taking a long time they were super supportive and got it over the line. Big shout out to Pantelis in particular. Would sell again with the team.
James · 3 March 2023
Agent replied · 1 June 2023
Hey James!
Thanks so much for leaving us a review! We're thrilled to hear that you had a great experience selling with us, and we're so glad that Pantelis was able to provide you with the support you needed to get the transaction over the line.
We know that selling a property can take time, but we're always here to support our clients throughout the entire process, and we're glad that you felt that support from us. We'll be sure to pass on your kind words to Pantelis and the rest of the team.
Thanks again for choosing Location Location, and we look forward to the possibility of working with you again in the future!
Cheers,
LL
★★★★★ 5/5
GoogleFrom first interactions with the LL team I felt I was being listened to, my needs understood in both selling and buying a property. Peter is a wealth of knowledge and ideas, Anna passionate about the properties she represents, Drew, someone …
Janine · 8 October 2022
Agent replied · 20 August 2023
We're so pleased you had a good experience with all of the team and you are correct, Lauretta is certainly 'a force to be reckoned with'! Thank you so much for your kind words and for entrusting us with the sale of your house Janine.
★★★★★ 5/5
GoogleLauretta really tried to help push the transaction along, even calling land registry to try and speed up applications which were causing delay across the chain. I think this played a big part in completing before Christmas. I’m grateful for Lauretta’s hard work and help through the process!
Kate · 22 March 2025
Agent replied · 6 February 2025
Hi Kate,
Thank you so much for your kind words and for taking the time to leave this … More
★★★★★ 5/5
GoogleI cannot recommend this Agency highly enough. I've used their Sales & Rental arms, both being incredibly professional & successful.
Drew & Kristina work to the highest standard, combining professionalism with …
Odette · 16 September 2025
Agent replied · 17 April 2025
Hi Odette,
Thank you so much for your incredibly kind words and glowing recommendation! … More
★★★★★ 5/5
GoogleThanks for organising Santa’s grotto! The children (and parents!) had a lovely time. And it’s really nice to be part of the neighbourhood.
O · 11 December 2025
Agent replied · 11 February 2026
Hi there,
Thank you so much for your review. We're thrilled to hear that the Santa's … More
★★★★★ 5/5
GoogleVery happy with the way that the sale of our flat was handled by Lauretta and the Location Location team. Thanks
HIREN · 28 December 2025
Agent replied · 28 February 2026
Hi Hiren,
Thank you so much for taking the time to share your review. We're thrilled to … More
★★★★★ 5/5
GoogleLocation Location are an incredible estate agents to deal with when letting. Viewing and renting properties in London can be so stressful, but Maya and Anjali have made it as easy and as streamlined as possible. Maya has been incredibly …
Hali · 8 October 2022
Agent replied · 20 August 2023
Thank you so much for your kind review Hali! Whether you're buying, selling, renting or letting your property; we feel everyone should have a great experience - Merry Christmas!
★★★★★ 5/5
GoogleWhat a fantastic company, would highly recommend. Pantelis was excellent. As first time buyers he guided us through the process from start to finish, personable and always keeping our best interest in mind. He has helped us to find our …
Nicole · 8 October 2022
Agent replied · 20 August 2023
Hi Nicole, thank you so much for choosing our service and for your kind words. We're so happy Pantelis was able to help you find your dream home!
★★★★★ 5/5
FacebookI bought my apartment, rented it and sold it all using Location Location! I found them to be incredibly friendly and professional throughout. highly recommended!
Thanks Peter, Adam, Drew, Lauretta and all the team!
Rory · 1 June 2023
Agent replied · 13 January 2024
Hey Rory!
Thanks for the awesome review! We're thrilled that you had a great experience with us. From buying to renting to selling your apartment, we're glad our team was friendly and professional throughout.
Big shoutout to Peter, Adam, Drew, Lauretta, and the rest of our team for making it happen! Your recommendation means the world to us.
If you ever need property assistance again, just let us know. We're here for you!
Cheers,
LL
★★★★★ 5/5
GoogleJazz & Kristina both very helpful. Would recommend.
Henry · 13 April 2026
Agent replied · 13 April 2026
Hi Henry,
Thank you so much for your review. We're thrilled to hear that Jazz and Kristina were able to assist you effectively.
We really appreciate your recommendation.
All the best,
LL
★★★★★ 5/5
GoogleAmanda and Anna were brilliant to deal with throughout the process of selling our flat. Anna took the time to really understand our circumstances and always kept us up to speed with interested buyers. She is very professional and approachable. Amanda managed our sale and was always on hand to answer any questions and ensured that everything kept moving. Thanks to both Anna and Amanda for all of their hard work. We would recommend Location Location.
Jack · 22 April 2022
★★★★★ 5/5
GoogleLived in a property managed by Location Location for 20 months and could not have been happier! Anjali was the property manager; she was great and really responsive. Vacating the property was also made very easy thanks to her great service. Would highly recommend!
Pablo · 22 April 2022
Agent replied · 29 November 2023
Thanks for the lovely feedback Pablo, we'll be sure to pass on your wonderful feedback to Anjali..
★★★★★ 5/5
GoogleLocation Location were brilliant and all the team especially Anna, Adam and Will for there fast work on my move into my lovely new flat and going out of their way to help make it a smooth transition as it was a very fast turnaround, being there on a bank holiday as well, great people to work with.
Tara · 22 August 2017
Agent replied · 29 November 2023
Hi Tara, thank you for your lovely testimonial. Best wishes from all of us.
★★★★★ 5/5
GoogleLocation Location were great, from viewing the property all the way to helping manage the progression of the sale. Lauretta, Drew and Oisin, were amazing throughout the whole process and I couldn't recommend the agency enough. Thank you for your patience and for all your help!
Annabel · 22 March 2025
Agent replied · 12 October 2024
Hi Annabel,
Thank you for your fantastic review! We're so pleased to hear that Lauretta, … More
★★★★★ 4/5
GoogleAnna was really helpful throughout the process, from personally sending me a flat she knew I'd love, to always making sure I was kept in the loop. …
Charlotte · 8 October 2023
Agent replied · 26 May 2024
Hey Charlotte!
Thank you for taking the time to leave such a kind review! I'm so glad to hear … More
★★★★★ 1/5
GoogleAn agency that postures as a local agency but is full of typical estate agents : liars (was told when i made an offer "someone has just come in with a better one but if you improve your offer it's yours!" followed by "ah the other offer has gone so you can have it" when I didn't budge), bullies (trying to bully me to vacate a property despite the law being on my side) and hypocrites (very nice when things are going their way and bullies when they are not), incompetent (lost my parking permit they were meant to be keeping for me). I would steer clear of these people.
Mark · 10 June 2023
Agent replied · 10 July 2023
Hi Mark,
We sincerely apologise for the negative experience you've had with Location Location. Your feedback is highly valuable to us as it allows us to make necessary improvements to our services. We would like to address your concerns and provide you with some clarifications.
Firstly, we would like to apologise for any confusion or miscommunication that may have occurred during the offer process. We understand that the current housing market is highly competitive, and it is always our intention to be transparent and act in the best interest of both tenants and landlords. However, it appears that there may have been a lack of clarity in communication in your specific case, and we deeply regret any inconvenience it may have caused you.
Regarding your accusation of bullying, we take such allegations very seriously. Our agency strictly adheres to an ethical code of practice, as well as the laws and regulations governing tenancies. We ensure that notices are always served within the guidelines outlined. If you believe there have been any breaches, we strongly encourage you to provide us with specific details so that we can conduct a thorough investigation and address the matter appropriately.
We understand your frustration with the parking permit situation. Unfortunately, due to the time it took to collect the parking permit from our office, it was no longer available by the time you wished to pick it up. This process is in place to protect our clients' data, but we acknowledge that it has caused an inconvenience in this particular case. We apologise for any inconvenience caused and will take your feedback into account to improve our procedures in the future.
Once again, we apologise for any inconvenience or frustration caused by these issues. We value your feedback and will use it to improve our services and ensure a better experience for all our tenants. If you have any further concerns or questions, please do not hesitate to reach out to us. We are committed to addressing and resolving any outstanding issues to the best of our abilities.
Kind regards,
Location Location
★★★★★ 5/5
GoogleFirst time with Location Location and it has been by far the best experience I've had with an agency in London. After just two visits with Adam I found my new place. The all process was really easy, Will was and still is answering all my questions with no delay. I would highly recommend Location Location.
Anthony · 22 August 2018
Agent replied · 29 November 2023
Thank you for your review Anthony, much appreciated.
★★★★★ 5/5
GoogleI have been incredibly impressed by the level of service I have received. Hannah is personable and knowledgeable. She has been wonderful throughout the whole process, from organising viewings to getting our house sold. Hannah has also given …
Jess · 8 October 2022
Agent replied · 30 May 2024
Thank you so much for you kind feedback Jess! Hannah and Amanda were so pleased to read your review :)
★★★★★ 5/5
GoogleLocation Location were easy to deal with, attentive and responded quickly to emails and phone calls regarding the sale of my property. I would particularly like to single out Lauretta Caulfield for praise. Lauretta is responsible for Sales …
Worms · 8 October 2022
Agent replied · 20 August 2023
Thank you so much for your kind words and taking the time to leave a review! Lauretta is quite possibly the best Sales Progressor in the industry, thank you for recognising her tenacious ability :)
★★★★★ 5/5
GoogleWe had a great experience purchasing a property through Location Location. During our search, Pantelis only contacted us with properties relevant to our search which was very specific. The purchase was quite complex with but Lauretta pushed over the line despite a lot of complications.
Michael · 22 March 2025
Agent replied · 17 September 2024
Hi Michael
Thank you for sharing your experience! We're delighted to hear that Pantelis was … More
★★★★★ 5/5
GoogleI’ve been a private tenant for almost a year now and have been very pleased by the maintenance and support provided by Keely from the JLL team. …
Nicolas · 30 September 2025
Agent replied · 31 May 2026
Dear Nicolas, many thanks for taking the time to leave feedback, we are so pleased you have had such a positive experience.
★★★★★ 5/5
GoogleFantastic service. Peter helped us buy our house back in 2015 and Lauretta and Peter helped us sell this year. He was open and honest throughout the process so was first port of call when we came to selling the house again. I've experienced the service as both a buyer and a seller and found it to be exceptional. In particular: exceptional local knowledge (when buying and planning extensions, Peter gave his view as to what changes would maintain its value); excellent advice on how best to market the property. The closing process is always complex and Lauretta did an amazing job helping on this with regular and transparent communication throughout the process, we hit plenty of hiccups with land search delays, mortgage product withdrawals which Lauretta helped navigate. Couldn't ask for more from my experience as both a buyer and seller with Location, location.
P · 27 May 2023
Agent replied · 26 May 2024
Hi P,
Thanks so much for leaving us a review! We're thrilled to hear that you've had such a positive experience with us here at Location Location, both as a buyer and a seller.
We're so glad that Peter was able to provide you with exceptional local knowledge when you were buying your home, and that he was able to give you advice on how best to maintain its value. We know that buying and selling a home can be complex and stressful, but we're glad that we were able to make the process as smooth and straightforward as possible for you.
We're also thrilled to hear that Lauretta was able to provide you with excellent advice on how best to market your property, and that she was able to help you navigate the complexities of the closing process. We know that delays and hiccups can be frustrating, but we're glad that she was able to keep you updated with regular and transparent communication.
Thanks again for choosing Location Location, and we hope to have the opportunity to work with you again in the future!
All the best,
LL
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