Trusted Agent profile · London
★★★★★
327 reviews across 2 platforms
230, Borough High Street, London, SE1 1JX
Leonard Leese's office in London, at 230, is rated 4.0 out of 5 across 327 reviews on two platforms, including 308 Google reviews rated 4.1.
Every review we hold for the London office, from every platform, shown as written. First names only.
1/5
TrustpilotWas really disappointed in my…
Was really disappointed in my experience- agent did not wear a face mask when entering my property, even though I requested this 5 times during covid outbreak and have a roommate in the high-risk category.
1/5
TrustpilotPoor
Moved into a new home which clearly hadn't been checked over beforehand.
1/5
GoogleLetting agent was unresponsive after appointment was made no updates were given - disappointing
5/5
GoogleJust had a viewing with Sam, very friendly and showed me around the property.
1/5
TrustpilotNIGHTMARE FOR TENANTS!
1. They rip your head off when you request your deposit back even if nothing is broken and the property has been professionally cleaned (yes, I mean the lady called Paige).
5/5
GoogleWe have used Leonard Leese as our agent for the last four years and have found them to be very reliable and thorough both in selecting tenants and managing the day to day queries that inevitably occur.
1/5
GoogleI had an awful experience with this company. As soon as they are getting your deposit, they stop treating you well. Don’t want to deal with them again
3/5
GoogleOverall a pleasant experience, polite and responsive. We had a few teething problems on our moving day, however this was quickly resolved. We're delighted with our flat and we hope to be here for a long stay!
5/5
GoogleVery nice and good communication with Sam, thanks very much
5/5
GoogleHave very good service and great level of service from Jordan,Toby & Nathan Johnson all management team 👏much appreciated 👌👍 as being with Leonard Leese since last 5 years as Landlords really amazing experience. …
5/5
GoogleThese guys are easy to work with, prompt in their replies, no hassle, and very professional. They never sent me things outside of what I was looking for like many other agencies. Would highly recommend.
1/5
GoogleThis place is absolutely disgusting, full of unprofessional staffs. You should avoid this place if you wanna a nice renting experience.
5/5
GoogleIn my dealings with both Claudine and Roxanna @ Leonard Leese , I have found them both to be very helpful and professional at all times. I would highly recommend!
5/5
GoogleDominic from Leonard Leese helped us get into our first London rental. He was helpful, responded in a timely manner, and patiently answered any questions we had.
1/5
TrustpilotAbsolutely DISGRACEFUL service
Absolutely DISGRACEFUL service, the worst I have ever experienced from any agents!!
1/5
GoogleThe worst agent I have ever come across. They failed to communicate when they were coming to inspect the property and the first agent we saw was incredibly unprofessional.
5/5
GoogleI rent my property through Leonard Leese over the past 4 years and have never had a void period. Smooth transitions and property managed very well. Will definitely continue!!
4/5
Googleoutperformed another agent in the area in getting our flat rented out. pro-active compared to the competition. reasonable in negotiation and responsive to emails
1/5
TrustpilotThese are the worst estate agents in…
These are the worst estate agents in the area avoid like the plague!
5/5
GoogleCustomer focused with very quick response times. Accommodating and flexible with respect to viewing arrangements, even if you have last minute changes.
5/5
GoogleExcellent service, really helpful and they were totally realiable despite what other reviews have said. I would use them again.
1/5
GoogleAgent didn't show up to viewing and stopped answering her phone
5/5
GoogleGreat, friendly service, fast turnaround time both from landlords and tenants perspective - highly recommended.
5/5
GoogleVery nice agent ,they take their business and reputation seriously.Always helpful.Will highly recommend them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Leonard Leese's London office has 327 reviews across two platforms: 308 on Google, 19 on Trustpilot.
Leonard Leese London is rated 4.0 out of 5 across all 327 reviews, and 4.1 out of 5 on Google from 308 reviews.
Leonard Leese London, 230, Borough High Street, London, SE1 1JX.
