Leonard Leese reviews

★★★★★ 5/5

Google

I used Leonard Leese as a landlord from prop mgt and for selling my flat - they were great at both. Toby went over and above to help with whatever the issue was, he was very responsive, very calm, very professional and very quick to try to help. I could not recommend him more.

Paul · 16 November 2025

★★★★★ 5/5

Google

We are a group of 4 professional sharers looking for a house which seems to be a nightmare but the guys at Leonard Leese have been great and I’d like to take my Hat off to Sam Okojie. He’s shown us around and has gone the extra mile with sending places to us that are yet to come onto the market. Thank you Sam!

Oliver · 16 April 2024

★★★★★ 5/5

Google

Had our first dealing with Leonard Leese when buying our first house in Stockwell over 5 years ago. We dealt with Toby Bailey who we enjoyed the process with so much that we decided to use them again to sell our property 5 years later. Really trusted them during the process and enjoyed spending time with them, will gladly use this company again whether it be for purchasing, selling or renting. Would highly recommend.

Sam · 26 July 2023

★★★★★ 1/5

Google

Do not use Leonard Leese. We rented with Leonard Leese over a 12 month period. During our tenancy we notified Leonard Leese on multiple occasions that we were having issues with the hot water in our flat, they did respond to these notifications with any attentiveness whatsoever. Furthermore to this following a mid-term flat inspection where mould issues were raised in two of rooms, we were told to try and scrub the mould off ourselves! Following this we were told someone would be in touch to come and address the issue, months passed with no contact. Though this may sound bad enough to put you off renting with Leonard Leese, the worst thing about this company following the end of our tenancy they swindled us out of a significant proportion of our deposit. Upon moving into the flat we made Leonard Leese aware that the flat had not been cleaned to a professional standard, which they acknowledged and made notification on the inventory check in report of this fact. Upon checking out we were charged a professional cleaning fee out of our deposit by Leonard Leese, siting that when we left the flat is was not cleaned to a professional standard. I would urge everyone to give this duplicitous company a wide berth and stay to more reliable trusted letting agents.

Sam · 16 February 2026

★★★★★ 1/5

Trustpilot

Do not use Leonard Leese

Do not use Leonard Leese. We rented with Leonard Leese over a 12 month period. During our tenancy we notified Leonard Leese on multiple occasions that we were having issues with the hot water in our flat, they did respond to these notifications with any attentiveness whatsoever. Furthermore to this following a mid-term flat inspection where mould issues were raised in two of rooms, we were told to try and scrub the mould off ourselves! Following this we were told someone would be in touch to come and address the issue, months passed with no contact. Though this may sound bad enough to put you off renting with Leonard Leese, the worst thing about this company following the end of our tenancy they swindled us out of a significant proportion of our deposit. Upon moving into the flat we made Leonard Leese aware that the flat had not been cleaned to a professional standard, which they acknowledged and made notification on the inventory check in report of this fact. Upon checking out we were charged a professional cleaning fee out of our deposit by Leonard Leese, siting that when we left the flat is was not cleaned to a professional standard. I would urge everyone to give this duplicitous company a wide berth and stay to more reliable trusted letting agents.

Sam · 11 February 2026

★★★★★ 5/5

Google

Sam at Leonard Leeses is a very persistent and insistent communicator. There were multiple points in the process where I wanted to give up, but he strongly encouraged me not to and led me to getting my dream apartment! All the staff was friendly, helpful, communicative, and timely. Highly recommend!

Dallas · 16 April 2024

★★★★★ 4/5

Google

Sardar was a great agent for us when we recently moved to Bermondsey area. He was always helpful and responded quickly to our enquiries. We have never used Leonard Lease before, and so found some of their processes odd like not doing the check-in when we arrived, but before we moved in. We took photos of everything we thought was notable in the property (marks, stains, paint chipping) and forwarded them to the landlord after we moved in just to be on the safe side

Louise · 21 June 2020

★★★★★ 5/5

Google

I had a great rental experience with Leonard Leese! The agent Sam was extremely helpful. He was available for any further questions we had after the viewing and made the process very easy! Even helping arrange the security deposit when we had limited Wi-Fi. Thanks Sam!

Ellie · 16 April 2024

★★★★★ 1/5

Google

Here's a picture of the illegal holding deposit agreement that they use, I pointed this out to them, so they cancelled my acceptance, these are people that know they do illegal things, the other negative reviews tell you all you need to know about why, and the positive reviews are mostly from people who have only written a couple of reviews, which also tells you something.

Ben · 16 March 2026

★★★★★ 5/5

Google

Thank you Leonard Leese (particularly, Sardar Berzo) for showing us round our new flat in Peckham. Sardar was extremely helpful over the phone and email, accommodating our requests to change viewing dates and responding quickly to all questions we had. At our viewing, Sardar was just as delightful; he spoke honestly about the property, allowed us to take our time looking around, and again answered all our questions helpfully. Once we made our offer, Sardar handled the arrangements with care and transparency, ensuring we felt at ease with the terms. Overall, a very positive experience. I highly recommend Leonard Leese (and Sardar!). Fran

Francesca · 22 June 2019

★★★★★ 5/5

Google

We had a very good experience with Leonard Leese, and real estate agent Sardar in particular. It was our first time renting in the UK, and Sardar took the time and patience to go over the normal procedures and to introduce us to the UK renting habits which are completely different than in our home country. So it became a very smooth transition. Everything was arranged perfectly, and from the first contact, with a deep human touch! Thanks for helping us!

Dennis · 22 June 2019

★★★★★ 5/5

Google

I had to find an apartment in a very short amount of time and I’m so glad that Dominic was there to help. He went above and beyond to make sure that all my questions were promptly answered, even if that meant responding to them out of hours. Renting can be a difficult and stressful process, but Dominic made it as painless as possible, always giving me updates on what is happening and clearly outlining was the next steps were. I can’t wait to move into my new apartment and I will definitely be recommending Dominic & Leonard Leese to my friends. Thank you so much Dominic!!

Hira · 22 June 2019

★★★★★ 5/5

Google

From start to finish, Chloe took care of our property search. They understood what we were looking for, they would respond quickly, even in the evening/on weekends, and when deals fell through after last-minute U-turns from landlords Chloe was quick to ensure we could find a suitable alternative in time. The agency charges no fees, and has a range of properties for all tastes and prices. I would highly recommend!!PositiveResponsiveness, Value

Reece · 25 August 2021

★★★★★ 5/5

Google

I worked with George when looking for flats under Leonard Leese. He was very flexible and made it a priority to find me an apartment as early as he could. As I recently was issued a job in London, under the restricted time constraints, I was able view and secure an apartment under a week. My landlord Nicola was very welcoming and replies to emails almost instantaneously. 10/10 would recommend.

Bor-Ren · 21 June 2021

★★★★★ 5/5

Google

Wonderful experience all round with Leonard Leese. Our lovely agent Sardar was so professional, and understood that we needed to find a property ASAP. He sent me some listings, I went for a viewing and now I'm moved in - all in under two weeks! Couldn't recommend Sardar enough - if you're looking for an agent who isn't going to spout the usual 'straight out of the handbook' jargon, Sardar's your guy! Thanks so much!

Olivia · 22 June 2019

★★★★★ 5/5

Google

I had a great rental experience with Leonard Leese! The agent Sam was extremely helpful and arranged a same day viewing for the property we were interested in. He was available for any further questions we had after the viewing and made the process very easy! Highly recommend!

Anni · 25 August 2023

★★★★★ 1/5

Google

Toby does not reply or communicate. We had a sale agreed and after some chasing we got the memorandum of sale, I appointed and paid solicitors, then promptly got ghosted by these agents. No progress has been made, no word received as to why. It’s been a month of frustrating radio silence so I can only assume this transaction is not going to happen but a basic courtesy to inform me so can’t have been too much to ask…

Gloria · 11 September 2025

★★★★★ 1/5

Google

Absolutely DISGRACEFUL service Absolutely DISGRACEFUL service, the worst I have ever experienced from any agents!! My partner is disabled and was 5 minutes late to a viewing last week due to the rail strikes. Dominic Ogun then left just before she arrived, and he never called her or anything! This has happened AGAIN today. He was not there when she arrived, as she was only 3 minutes late. There is no consideration or empathy from Dominic, it's disgraceful.

Al · 21 June 2023

★★★★★ 5/5

Google

Kieran made the whole renting process extremely smooth and was always on hand to answer any questions or issues we had. He did an amazing job of communicating with the landlord for us and streamlining the entire process. Would highly recommend!

Mingke · 26 July 2023

★★★★★ 5/5

Google

Good experience for me, letting a flat with Toby as my Leonard Leese contact. He was professional, to the point, transparent and honest. Viewing was prompt, a day after enquiry. No hidden costs. Tenancy written as verbally agreed, no hidden clauses. I was kept up to date at all stages in the process. Really, a job well done in this instance.PositiveProfessionalism

Kes · 25 August 2020

★★★★★ 1/5

Google

These are the worst estate agents in the area avoid like the plague! Claudine who runs lettings is the most unprofessional person I have ever had the misfortune of meeting/ dealing with and have reported her to trading standards. During the pandemic things with my flatmate got very toxic and the police had to get involved. Because my flatmate in his infinite wisdom contacted Leonard Leese first they basically just took his word as gospel and never asked me what happened. I felt like I was completely ganged up on and they made a very toxic situation even worse. I caught covid just before I was due to move out after all this horribleness and because this inconvenienced Claudine she was rude and dismissive about the whole situation even went as far as to insinuate I was lying (see attached email below) I have messages from NHS to prove that the only time I left the flat was to get tested for covid. She put pressure on me to move out even though I was very ill and only stopped once I threatened to get local authorities involved. She has made no allowances for me having covid and made a very difficult situation even worse, it’s like she doesn’t know or care that the world just went through a global pandemic and it’s affected people ie renters, I was late with the rent once due to the pandemic and she later brought that up when I asked for a good reference (see email below) so I lost the place I was meant to move into. Every time I’ve spoken to Claudine on the phone you can genuinely hear the absolute hatred and contempt she has for me even though I have done nothing to her. Please do yourself a favour and AVOID these people. It’s not normal for a estate agents to have this level of bad reviews that all say the same thing. There is something fundamentally wrong with the way they do business.NegativeProfessionalism

Aaron · 21 June 2022

★★★★★ 5/5

Google

I appointed Leonard Leese as the sole agent of my apt for letting out. Jordan was initally in charge then passed to Sadar. Also Victoria is responsible for the property management. All of them have been very attentive to my requests and helpful which made the letting and handover process as smooth as possible. Highly recommended especially in the SE area.

Amy-CF · 22 June 2019

★★★★★ 5/5

Google

Dealt with Sam, he was really helpful and friendly , answered all questions and even managed to get us into a last minute viewing for a property he thought we’d be interested in on the day!

Alisha · 26 July 2023

★★★★★ 5/5

Google

Sam was extremely helpful and friendly. He even managed to get us into a last minute viewing for a property he thought we’d be interested in on the day as well as answering all our questions.

Noor · 26 July 2023