Trusted Agent profile · London
★★★★★
372 reviews across 1 platform
17 Lewis Grove, London, SE13 6BG
Leaders Lettings's office in London, at 17 Lewis Grove, is rated 4.8 out of 5 across 372 reviews on 1 platform, including 372 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Leaders Lettings won in 2026.
The Trusted Agent 2026 results for Leaders Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleReally glad the property was with the Leaders agency. Sharon was very responsive, informing me upfront about the renting progress, very patient with my many questions :) And friendly. All went very smooth and stress free.PositiveResponsiveness, Quality, Professionalism
Hello Magdalena Powalisz Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
5/5
GoogleI have been speaking with Macy about a potential let and so far it has been a stress-free and friendly experience - excited to continue working with Leaders!
Evie Winter, it's experiences like yours that really keep us motivated!
5/5
GoogleAleyna amazing person and very professional at her job showed us around the property told us about all the details and felt very welcomed from the customer service.
Hello Tolga Ergen, we appreciate you taking the time to leave us this feedback.
5/5
GoogleSelling, May and Aleyna gave excellent customer service to manage my property!
Dear Kayode Ola, Thank you for your 4-star review! We're delighted to hear that you had a positive experience with us. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence. Kind regards, Selwyn Pacheco
5/5
GoogleI recently rented a new home via this agency and was gladly surprised by the help and support from staff members such as Tim and Mark who were very welcoming and always were quick to give me extra help and time out of their working hours to go above and beyond to help me with my new proposal of renting a new house. So pleased I came to this agency in particular would recommend to any newcomers as they were so helpful and patient.
Dear, Federico Ferrara, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleI have nothing but good things to say about Leaders Estate Agents in Lewisham. They have given amazing service right from the initial viewing and I'm comfortable, in my home, knowing that any issues will be dealt with promptly and professionally. Kerry, the property inspector, is a great example of this, having recently inspected my flat and moved quickly to address issues caused by wear and tear. I'm very grateful and the company is lucky to have someone who represents them so efficiently and works in the interest of both the landlord and the resident. In short, would happily recommend Leaders to anyone looking to rent or buy in Lewisham.
Dear Graeme, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThanks Sharon. Always grateful for you're help. You've got me out of some tricky situations in the past with no rent being paid. Always willing to go above and beyond. She comes highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Hi Chris Lloyd! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Relations Team
5/5
GoogleGood and professional service from the staff at the office, particularly Tim and Kerry, in preparation for and during my move in to my new rented home. A couple of initial hiccups on move in were dealt with really quickly.
Hi Will Holmes, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Lewisham branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleBrilliant letting agency, who always kept us updated on anything related to the property. Always very professional and keen to help where necessary. Brenda the Property Manager is fantastic and always responded to any queries or issues very promptly and efficiently. Such a lovely team of people!
Dear Emma, many thanks for your feedback - it really means a lot. I will ensure that the team see your kind words.
5/5
GoogleI was with Leaders Lewisham for nearly 4 years. They’re a very professional bunch - Tim who did the viewing for me, Kerry and Hardeep who looked after me throughout my tenancy period. All of them couldn’t have been more caring and courteous. I would highly recommend them as they take off a lot of your rental headaches. You call them once for repair works and you can consider it done. Great service. Thank you!PositiveResponsiveness, Quality, Professionalism
Dear, Ankkitt Mathur, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleI had a good experience with Aleyna Saklav. She was so patient and calm and answered all my questions
Hello Joel Onah Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
5/5
GoogleThank you to the great service by aleyna
Dear Irem Yildiz, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Selwyn Pacheco
5/5
GoogleKerry Turner was great - super polite and professional, thanks for your help with everything!
Dear Michael Nana Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI was very impressed with the staff in Leaders Lewisham they were very helpful friendly and professional. I would definitely use them again and recommend friends and family. I would like to say a big thank you to Tim Jordan.
Hi Lisa, we are so happy to hear that Tim and the Leaders team at Lewisham have been able to provide you with such a positive experience throughout your dealings with them. We love to hear such great feedback from our customers and it's experiences like yours that really keep us motivated! We will ensure that your comments are passed onto Tim so he is aware of your thanks. Kind Regards, Leaders
5/5
GoogleWe had a great experience with Leaders, everyone in the office was very kind and helpful throughout, and Tim especially went above and beyond to ensure that everything went smoothly for us. We really appreciated the lack of extortionate agency fees and the personal service from Tim, who was always happy to answer questions and solve any problems. Thanks Tim and Leaders for an almost stress free moving experience!
5/5
GoogleHad a great experience with leaders. Harrison, Tim and Christine were incredibly professional and helpful :)
Dear Xris Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleHardeep, Sharon and all the staff at Leaders have been, and continue to be, very helpful managing my SE13 property. As I live overseas, I rely on them keep the place in good order for the tenants and my own benefit.
Dear Mary Radley, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleI have never gone through the process of finding a property through an agent, I must confess without TIM JEURNINCK’S assistance and professionalism, along with his understanding and patient manner I would not get through it. It could have been a hell of a process however when you have a well mannered, concerned and patient agent who after all this can still be professional, it makes so much of a difference. Tim...thank you so much...I really mean it. Thankyou for going above and beyond and making your self and your services accessible. Michiline star should be given to you. Your colleagues must be truly proud to have a valuable person like you on their team.
Hi Merlinda Harry, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Lewisham. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleI cannot recommend Leaders enough for their professional and friendly approach to renting my flat. From start to finish I was provided with a non pushy knowledgeable service, one that I haven't received when dealing with other estate agents. I was particularly impressed with Sharon who always kept me update to with viewings and feedback and she was generally a delight to deal with. Sharon gave sound advice and was friendly and efficient at all times. Thank you, Leaders!PositiveResponsiveness, Professionalism
Hi Natalie Jacobs, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Lewisham branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleThank you leaders and aleyna
Hi Nurettin Yorulmaz, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Lewisham branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Selwyn Pacheco
5/5
GoogleKerry Turner has always been very helpful and friendly when she comes to review the property. Highly recommended!
Stephen Nealon, we are so pleased you enjoyed your visit to Leaders Estate Agents Lewisham!
5/5
GoogleGot to see a lovely flat in Catford, great support and attention from Macy and Selwyn; friendly and approachable, all questions answered, thanks!
Hello Claire Mcardle, we appreciate you taking the time to leave us this feedback.
5/5
GoogleGreat service from leaders. Aleyna’s has been really helpful. Can’t wait to carry on my journey with you guys😊. …
Rana Yorulmaz, we're happy to hear you had such a positive experience with our team!
5/5
GoogleHad an amazing experience with leaders lewisham and especially Mr. Harrison and Mrs. Sharon. He was professional, helpful, and quick to respond. He helped us find our dream home faster than we ever thought possible. His keen eye for detail and understanding of our needs were commendable. We are very happy with our New home. Looking forwards with you more team..
Dear Doni George Joseph Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Leaders Lettings, London won Gold; Leaders Lettings, Northampton won Platinum; Leaders Lettings, Bourne won Platinum; Leaders Lettings, Horsham won Platinum; Leaders Lettings, Nottingham won Gold; Leaders Lettings, Haywards Heath won Gold; Leaders Lettings, Sudbury won Gold; Leaders Lettings, BH25 won Trusted Agent.
