Trusted Agent profile

Leaders Lettings reviews

★★★★★ Excellent

372 reviews across 1 platform

17 Lewis Grove, London SE13 6BG

Leaders Lettings's London office at 17 Lewis Grove is rated 4.8 out of 5 across 372 reviews on 1 platform, including 372 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Leaders Lettings won in 2026. Checked 9 October 2026.

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4.8 / 5

372

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Leaders Lettings. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

My time with Leaders has always been quick, professional and friendly. The team always keep me updated on new things and their online system works well with quick turnaround for any repairs. In particular Kerry Turner is always a pleasure and goes above and beyond to make sure any queries are resolved. Incredibly kind and personable, making my experience with leaders a fantastic one.

Bola · 26 March 2026

Agent replied · 16 April 2026

Hi Bola Ajose! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Selwyn Pacheco

5/5

Google

It does what it says on the Tin or Tim My Thanks to Tim Jordan and his team for a great service who stood head and shoulders above other lettings agencies. From the moment I spoke with you, your enthusiasm and professionalism stands out, giving a no nonsense service that does what it says on the tin or in this case Tim. I would happily recommend you to other people wanting to let a property.

Keith · 26 November 2025

Agent replied · 26 December 2025

Hi Keith Goodman, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Lewisham branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Selwyn Pacheco

5/5

Google

I recently rented a property through Leaders and I had a great experience throughout the process. Macy and Sharon were both incredibly helpful, professional, and responsive from the initial viewing right through to moving in. They made everything smooth and stress-free, answering all my questions promptly and ensuring everything was in place before my move. The manager was also very supportive and clearly runs a well-organized and tenant-friendly operation. It was reassuring to know there was strong leadership behind the team, and you can tell they genuinely care about both tenants and landlords.

Rohini · 16 July 2025

Agent replied · 16 April 2026

😌 …

1/5

Google

My partner and I contacted Selwyn regarding a short term let. He was very responsive to begin with and before we'd had the chance to fully experience their work, asked if we would leave a review. We viewed the flat we'd contacted them about, had fairly positive emails about taking the flat on which were mixed with being pushed the offer of being part of their 'loyalty scheme', an extra cost each month in lieu of a deposit. I researched the company and found quite a few bad reviews and TBH, something seemed dodgy about the whole thing. To make sure everything was clear I asked some reasonable questions about the deposit holding company and minor repairs in the flat which Lucy had told me would be repaired. After this email all communication went dead. There is your review. Frankly, I would avoid this one.

Ben · 16 June 2025

Agent replied · 16 April 2026

Dear Ben Somers, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team

5/5

Google

Kerry Turner has been incredibly helpful since ive moved into my flat 3years ago. I feel safe in speaking with her and updating about anything to do with my flat. She's extremely lovely and I look forward to our catchup conversations when she comes for my inspections every 6 months.

Mary · 16 March 2026

Agent replied · 16 April 2026

Dear Mary Nakpodia, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Our experience with Leaders has been nothing short of exceptional, and it is entirely thanks to the incredible team who supported us throughout our tenancy. From the very beginning, Hardeep, our property manager, has been absolutely outstanding. She supported us through all the initial utility registrations during our first move-in, making what could have been a stressful process feel seamless and well-managed. Ever since, whenever we required support, whether related to repairs or general house matters, her response was always prompt, professional, and effective. Her reliability and dedication truly set a very high standard. Kerry, another wonderful property manager, visited our home several times for audits and inspections. Each time, she not only carried out her work professionally but also took the time to genuinely appreciate our efforts in keeping the house organized, clean, and tidy. Whenever we reached out to her regarding house-related or neighbour concerns, her response was immediate and reassuring. Her positive attitude and approach made every interaction pleasant and supportive. A very special mention goes to Sharon, the letting consultant, who recently helped us navigate a particularly complicated issue, one that should never have arisen with the property. Despite this, she handled the situation with remarkable professionalism, took full ownership of the matter, and managed all the necessary actions to ensure our comfort and peace of mind. She truly took the burden upon herself to make our stay smooth and stress-free, and we are incredibly grateful for that. Lastly, heartfelt thanks to Tim, who originally introduced us to this amazing house. From the moment we moved in, it truly felt like home, and that is something we will always appreciate. We have genuinely loved staying in this property, and the consistent support, care, and professionalism from the Leaders team made our experience even more special. A fantastic team delivering outstanding service, highly recommended without hesitation.

Khondker · 16 March 2026

5/5

Google

Leaders Lewisham has proven to be an exceptional lettings agent for our 2BR flat in Blackheath. Tim and his team have consistently demonstrated a high level of expertise and professionalism. We've been impressed by their ability to source reliable tenants, manage day-to-day issues, and ensure compliance with all tenant safety regulations. The Leaders website is intuitive for landlords, making it easy to understand terms, conditions, and costs. Communication with the team is always swift and efficient, ensuring a quick turnaround on any of our issues or queries. We wholeheartedly recommend Leaders Lewisham to anyone seeking a reliable and efficient property management service.

Andrew · 16 April 2025

Agent replied · 23 November 2024

Dear Andrew Ferris Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I’ve had a fantastic experience with Kerry Turner. From the very beginning, she has been incredibly attentive, professional, and approachable. Kerry was always happy to help, no question ever felt like too much trouble, and her communication was consistently clear and prompt. It’s clear that she genuinely cares about her clients and takes pride in what she does. I’d highly recommend Kerry to anyone looking for a reliable and supportive estate agent.

Terrell · 16 July 2025

Agent replied · 16 April 2026

Hi Terrell Bajomo! Thanks for the amazing review and star rating! All the best, Selwyn Pacheco

5/5

Google

I had an excellent experience working with Aleyna Saklav throughout the letting process. She was incredibly professional, friendly, and quick to respond to all my questions. Aleyna made sure I was well informed at every stage, which really helped put my mind at ease. I genuinely appreciated her dedication, clarity, and support throughout. I wouldn’t hesitate to recommend her to anyone looking for a reliable and supportive letting agent.

Dota2 · 24 July 2025

Agent replied · 22 September 2025

Hi Dota2 Epictv! Thanks for the amazing review and star rating! All the best, Selwyn Pacheco

5/5

Google

A huge thank you to Kerry Turner at the Lewisham branch. She is always such a pleasure to deal with. super helpful and genuinely kind whenever she visits for inspections. It makes a big difference having such a supportive point of contact!

Ehimetalor · 26 March 2026

Agent replied · 16 April 2026

Hello Ehimetalor Akhere Unuabona Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Selwyn Pacheco

5/5

Google

First, I would like to thank Kerry Turner for always being attentive and professional with us. Her service is efficient, always very punctual, and very effective. I highly recommend Leaders Lewisham and especially the service and support from Kerry Turner.

Janine · 26 March 2026

Agent replied · 16 April 2026

Hello Janine Mattedi Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Selwyn Pacheco

5/5

Google

Very smooth and stress free process. I had a short window to find and move into my new apartment and found and secured one within a few days thanks to Leaders. Aleyna - the lovely letting agent who assisted me was ever so friendly and helpful. Upon collecting keys they even give you a little move in box which was super sweet! Thank you Aleyna and Leaders.

Pinky · 16 July 2025

Agent replied · 16 April 2026

Hi, Pinky Khera! Thanks for the great review! All the best, Customer Relations Team

5/5

Google

Kerry Turner has been our supervisor for over all our tenancy period and we are really happy with her. She is always polite and professional and reliable. She makes every visit to the property smooth and delightful.

Marta · 2 April 2026

Agent replied · 16 April 2026

Dear Marta Boianivska We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

Kerry Turner is always amazing! Whenever I have to deal with her it’s a pleasure so I’m glad she is always the person that does my home visits. Keep up the great work

Dwayne · 26 March 2026

Agent replied · 16 April 2026

Dear Dwayne Lloyd-Smith We greatly appreciate your 5-star review and the time you took to share your experience with Kerry. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Aleyna has been absolutely amazing throughout the entire process! Professional, friendly, and always one step ahead, she made everything feel smooth and stress-free. Her communication was excellent, and she truly went above and beyond to make sure we were informed and comfortable at every stage. I’d highly recommend Aleyna to anyone looking for a reliable and dedicated estate agent, she’s a star!

Dilber · 16 June 2025

Agent replied · 16 April 2026

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

I've really enjoyed working with Leaders in Lewisham, they’re honestly one of the best estate agents I’ve teamed up with as a landlord. Sharon, in particular, has been super supportive, both professionally and personally. She always goes the extra mile to make sure everything's running smoothly, and you can really see her dedication in every chat. Sharon has been a huge help in managing my property, giving me great advice and taking care of any worries I have. What really stands out is how she’s always willing to help, even outside of office hours, just to make sure I’m having a good experience as a landlord and that my tenants are happy. Leaders in Lewisham really raise the bar when it comes to service, and I'd totally recommend them to any landlord looking for a solid and proactive estate agent. Their professionalism, attention to detail, and personal touch have made managing my property a breeze. Big thanks to Sharon and the Leaders team! Judith C

MsJacam · 2 October 2024

Agent replied · 23 October 2024

Dear Msjacam Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We as CRM Residential under Yugo manage properties remotely in parts of London. We've been using Leaders for couple of years now for a Tenant find service in East Dulwich and Hither Green, and we've recently let one of the flat at Hither Green through Leaders at Forest Hill and Lewisham Branch, they go up and beyond with their services and top notch in their field of expertise. Always a pleasure to work closely with them, genuine people.

Chaman · 16 March 2026

Agent replied · 16 April 2026

Dear Chaman Gurung, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Selwyn Pacheco

5/5

Google

We have dealt with Leaders Lewisham for many years. Kerry Turner is very professional and always does what she says she will do. She is friendly, helpful and efficient

Mary · 19 March 2026

Agent replied · 16 April 2026

Dear Mary Seabourne We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, SELWYN PACHECO

5/5

Google

Macy Abbot was really helpful with the amount of detailed information relayed to me and I will be really pleased to have such an agent looking after my interests.

ACES · 16 March 2026

Agent replied · 16 April 2026

Dear Aces Crown We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Kery Turner is coming to my property for a few years now. She is always nice and helpful. Helps me solve the problems. Thanks Kery

Joanna · 2 April 2026

Agent replied · 16 April 2026

Hello Joanna P Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks SELWYN PACHECO

5/5

Google

Huge thank you to Kerry, Hardeep and Tim at Leaders Lewisham for managing and finding tenants for my property over the past 6 years. You have always been very professional and a pleasure to work with. Kerry in particular has been brilliant, always keeping me up to date with site visits and making me feel like I could reach out to her for anything. Thank you for fantastic customer service. I 100% recommend you to all potential future landlords

Nandika · 27 July 2024

Agent replied · 26 August 2024

Dear Nandika Mitchell Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Thank you so much, Macy. You were incredibly helpful and made the whole process of getting our new flat so easy. We really appreciate your support.

Hayatt · 16 February 2026

Agent replied · 16 April 2026

Dear Hayatt Restaurant We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Kerry and team have been my rental contacts for the past few years. They are really responsive and have implemented a great online platform for reporting any tenant related queries. Problems that have come up over the years have been handled quickly and efficiently, I feel like my rental agreement is in good hands.

Carlene · 16 May 2025

Agent replied · 16 April 2026

Carlene Wilson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Leaders Estate Agents Lewisham.

5/5

Google

Tim Jordan, and his team have managed two rental properties on my behalf for the last seventeen years. The service, for both the tenants and me, has been excellent. Tim and his team are friendly, helpful and professional. They have responded quickly to maintenance issues, arranging repairs in a timely fashion - and provided excellent guidance and advice. I would recommend Leaders Lewisham from both a tenant and landlord perspective.

Chris · 2 October 2024

Agent replied · 23 October 2024

Dear Chris Cooper Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Leaders Lettings's Google reviews

Questions about Leaders Lettings

How many reviews does Leaders Lettings have?

Leaders Lettings's London office has 372 reviews across 1 platform: 372 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Leaders Lettings's rating?

Leaders Lettings is rated 4.8 out of 5 across all 372 reviews, and 4.8 out of 5 on Google from 372 reviews, checked 9 October 2026.

Has Leaders Lettings won any awards?

Yes. In The Trusted Agent 2026 awards: Leaders Lettings, London won Gold; Leaders Lettings, Northampton won Platinum; Leaders Lettings, Bourne won Platinum; Leaders Lettings, Horsham won Platinum; Leaders Lettings, Nottingham won Gold; Leaders Lettings, Haywards Heath won Gold; Leaders Lettings, Sudbury won Gold; Leaders Lettings, BH25 won Trusted Agent.

Where is Leaders Lettings's London office?

Leaders Lettings, 17 Lewis Grove, London SE13 6BG.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.