Trusted Agent profile · London
★★★★★
372 reviews across 1 platform
17 Lewis Grove, London, SE13 6BG
Leaders Lettings's office in London, at 17 Lewis Grove, is rated 4.8 out of 5 across 372 reviews on 1 platform, including 372 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Leaders Lettings won in 2026.
The Trusted Agent 2026 results for Leaders Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleAbsolutely brilliant experience with this agent. Very professional, gave honest and useful advice. Special mention to Tim: we’ve had to change the property requirements several times and he has assisted and helped us tirelessly. Would definitely recommend!
5/5
GoogleSuper happy so far. Had issues such as bills from previous tenants being sent over and that was dealt with in a professional manner. Would like to personally compliment Kerry and John for the support I received so far.
Dear Gabriel, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleDon't waste your time with anyone else! Harrison Barnes provides an outstanding service. He is very friendly and knowledgeable. In all this company is very professional and friendly.
Dear Tom Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleIncredibly helpful/fast replies and real friendly Harrison managed to find me a property in just one day,second day i was already signing the tenancy agreement! Highly recommend!!
Good afternoon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLeaders are a very good managing agent. I have been with them for a long time. They are professional and efficient in all my dealings with them. They have recently managed a complete refurbishment of my property within budget and on time. They keep me up to date with developments more widely.
Hi Annette, many thanks for taking the time to leave your feedback. We will be sure to pass your comments onto the branch.
5/5
GoogleBeen absolutely amazing, Both Tim Jeurninck and Sharon have been exceptional and insanely helpful. Whenever I had a question they were quick to respond and offer loads of support. Would highly recommend to anyone looking for a place to rent or buy!!!!
Hello Ben Prothero Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
5/5
GoogleAs a landlord I found the management service exceptional. Great property details and customer service. Very friendly and helpful staff. I would have no hesitation in recommending them. Thanks Sharon for all your help.
5/5
GoogleLeaders service was amazing, especially if Tim Jeurninck supports you on the process. Competent and professional he was, highly advising for anybody looking for a new rental nest, to ask for Tim J and trust his professional carisma! Thank you Leaders!
Dear Anca Costica! Thank you for taking the time to review your recent experience with our Leaders Estate Agents Lewisham branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleWe found our new home thanks to them, special thanks goes to Harrison for all his help and availability.
Dear Arianna Rita Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleWe’ve had absolutely terrible experience renting with Leaders. We feel really terrible and unprotected after dealing with them. Avoid at any cost!
Dear Natalia Fedosova, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleExcellent service by all the staff at the office. Bright and friendly place. In particular Hardeep and Sharon were very helpful in assisting with my properties. Thanks so much for your assistance!
5/5
GoogleBest estate agent I’ve ever had! I truly recommend for anyone who wants quality customer service, before and after your move! They even give you a “welcome home” kit. Can be more lovely?
Dear Thamires Vilegas, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team
5/5
GoogleReally cool and serious agency. Everyone has been really helpful in helping me finding my new house, especially Tim Jeurninck was really nice and helpful. Amazing experience and amazing team!
5/5
GoogleLeaders are an excellent property agency who act with utmost professionalism. Communication is very good. The agents are highly knowledgeable about Lewisham as an area which has proved to be an invaluable asset in aiding us with our search. We are now using Leaders Lewisham for a second time.
Hello Ben, many thanks for taking the time to leave a review, we really do appreciate it. Our team are delighted with your comments, as they strive to be professional, efficient and knowledgeable to all of their customers.
5/5
GoogleI would like to say thank you to the Lewisham office and to Hardeep Gill for dealing with the management of my property. She has always responded to my queries promptly and always provided a excellent service.PositiveResponsiveness, Professionalism
Hi Jessica Martin, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Lewisham. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleAs someone who has plenty of experience of moving house and dealing with estate agents in London, I can say Leaders are the best agents I've dealt with. Any time we've been in contact with them for maintenance, document sign, move-in etc. has been smooth and really quick. I haven't once felt like I've had to fight my corner or that I'm being ripped off - this shouldn't be a novelty but unfortunately it is.
5/5
GoogleI was really impressed with the staff of Leaders Lewisham. They were very helpful and professional especially Tim Jeurninck. I would definitely use them again in the future.
5/5
GoogleFantastic experience dealing with the Lewisham team, Harrison Barnes in particular. Professional, quick to respond, efficient. Highly recommended!!
Dear Thomas Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe just move our new home, the process was fast and smoothly Thank you!! Lovely team Kerry, Sharon & James
Dear Leonardo Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleSuch an amazing experience with this agency. They are really serious and reliable, everyone has been really helpful especially Tim Jeurninck, he was really nice and friendly!
5/5
GoogleGreat service, just what you need when you’re moving into a new home. Awesome staff super knowledgeable. Thank you
Good afternoon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAs Leaders tenants we are happy having our property managed by Vicki who is professional and works hard to help us get any issues fixed as quickly as possible.
Dear James Sandifer, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat service we received for over 10 years we were with Leaders. Kelly Turner you were there for us till the last day. Thanks alot and all the best.
Dear Ronald, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHighly recommend this estate agents! My partner and I had an excellent and hassle free experience letting with Leaders. The team in the Lewisham branch were extremely friendly and helpful throughout the whole process!
Dear Rosemary Hunt, Thank you for the great review of our Leaders Estate Agents Lewisham team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Leaders Lettings, London won Gold; Leaders Lettings, Northampton won Platinum; Leaders Lettings, Bourne won Platinum; Leaders Lettings, Horsham won Platinum; Leaders Lettings, Nottingham won Gold; Leaders Lettings, Haywards Heath won Gold; Leaders Lettings, Sudbury won Gold; Leaders Lettings, BH25 won Trusted Agent.
