5/5
GoogleExcellent experience
Agent replied · 17 June 2024
Dear Sharon Delgado Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Trusted Agent profile · London
Leaders Lettings London reviews
★★★★★
372 reviews across 1 platform
17 Lewis Grove, London, SE13 6BG
Leaders Lettings's office in London, at 17 Lewis Grove, is rated 4.8 out of 5 across 372 reviews on 1 platform, including 372 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Leaders Lettings won in 2026.
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Tell us what you need and we'll put you in touch. Leaders Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Awards
The Trusted Agent 2026 results for Leaders Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleVery happy with the service provided. It was quick and easy. Special mention to Tim who was very kind and professional.
4/5
GoogleTim and Sharon at Leaders in Lewisham were great to deal with: efficient, good communications. Move in went without a hitch.
5/5
GoogleChristine, Harrison & Sharon - thank you for moving me into my property so quickly.
Agent replied · 17 June 2024
Good afternoon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleVery happy with the service provided. It was quick and easy. Special mention to Tim who was very kind and professional.
5/5
GoogleHe was extremely helpful. He answered all our questions asap and if we had any issue from external services he helped us and contacted those services himself to speed the process.
Agent replied · 17 June 2024
Francisco Calatrava Fernández, we are very happy we could provide you with a positive experience!
5/5
GoogleLewisham Leaders branch is a well run office and has been for over ten years. Estate manager, Kerry, has looked after my property consistently for a long time now and has a very good understanding of the market from both a landlord and tenants perspective. As a team they provide a personal touch which makes working with them effortless and stress free. They deserve 5 stars.
5/5
GoogleVery happy with the Harrison service. Fast and great coordination. I recommend Leaders.
Agent replied · 17 June 2024
Dear Mahul Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GooglePoor communication. non notification of building work consisting of load banging and drilling noises, during lock down. No consideration for mental health. Rude. Landlord disregards wellbeing.NegativeResponsiveness, Quality, Professionalism, Value
Agent replied · 17 June 2024
Dear Sir/Madam, we appreciate your honest feedback and thank you for taking the time to let us know about your experience with the Lewisham office. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are concerned by your feedback and would really like to discuss this in more depth with you to find out exactly why you feel unhappy with the service you have been given. If you are willing, email customerrelations@lrg.co.uk Kind regards, Customer Relations Team
5/5
GoogleVery professional team! Tim specially was a very big help when dealing with referencing and made our moving process a lot easier! Keep up the good game team 👍🏻PositiveProfessionalism
Agent replied · 17 June 2024
Yuki Kamibara, we're glad you had such a wonderful experience with us!
5/5
GoogleI would strongly recommend Leaders Lewisham, they have been helpful and a special thanks to Tim Jordan.
5/5
GoogleNeat process and very much satisfied with the service. Easy to approach
Agent replied · 17 June 2024
Dear Soumiya Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI have been a Leaders' customer for over 15 years.Iam very satisfied with their services-----they offer you what it says on 'the tin!---except on a couple of occasuions. I will recommend them without hesitation. Puran Agrawal
Agent replied · 17 June 2024
Hi Puran, many thanks for your feedback. We are delighted that you are happy with the service provided and that you would recommend us without hesitation. It's great to hear that you have been very satisfied with the service and been with us for over 15 years. We aim to provide a high level of customer service and it's really nice to see that we are getting it right. We will be sure to pass on your feedback to the team.
5/5
GoogleSpecial recommendation goes to John Piper, who replies promptly and effectively to emails and phone calls. Organising let accommodation for my student son was very efficient and professional. Thanks to all the team at Leaders Lewisham.
Agent replied · 17 June 2024
Hi there Janine, many thanks for taking the time to leave a review. We're delighted you have been happy with the work of the team, in particular John. We'll pass your feedback on to the team, and hope that your son has a great time at University!
5/5
GoogleThank you Sharon for finding me my ideal home. I absolutely love it and you were amazing. Xxx
2/5
GoogleHad a really bad experience with this agency- disorganised (had a few people contact me about the same thing), unprofessional, not responsive at all.NegativeResponsiveness, Professionalism
Agent replied · 17 June 2024
Dear Anna Z, We strive to ensure that all our clients have a great experience with us and its discouraging that yours hasn't been a more positive one. Kind regards, Mandy Klopper, Customer Relations Team
5/5
GoogleA very smooth process and Tim is very responsive! Would recommend to anybody
5/5
GoogleTim and Sharon have been fantastic through the whole process, polite and professional and very very helpful. I would have no hesitation in using them in the future, or recommending them to anyone.
Agent replied · 17 June 2024
Hi there, thank you for leaving a review. We are so pleased you have been happy with the service and would recommend us. We will be sure to pass your kind words onto Tim and Sharon.
5/5
GoogleLoved the service. Highly satisfied
Agent replied · 17 June 2024
Dear Subash Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMany thanks to Suzanne who helped me so much.
5/5
GoogleI would strongly recomend leaders letting service. Willing to go the extra mile to help me find my ideal property
Agent replied · 17 June 2024
Hi Emma Young, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Lewisham. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Leaders Estate Agents Lewisham
5/5
GoogleExcellent service. Always very helpful and we were kept fully informed at all times regarding the situation whilst finding a tenant for our property. Would recommend this office.
Agent replied · 17 June 2024
Dear Lynda, Thanks for the review, we look forward to continuing to work together for many years to come.
5/5
Googlereally good service, they helped us with everything and I feel very confident with this team. thanksPositiveProfessionalism
Agent replied · 17 June 2024
Hi Alexander Jonathan Naranjo, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Lewisham branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards
5/5
GoogleGreat communication and efficiency every step of the way!
Agent replied · 17 June 2024
Dear Megan, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Leaders Lettings London
Has Leaders Lettings won any awards?
Yes. In The Trusted Agent 2026 awards: Leaders Lettings, London won Gold; Leaders Lettings, Northampton won Platinum; Leaders Lettings, Bourne won Platinum; Leaders Lettings, Horsham won Platinum; Leaders Lettings, Nottingham won Gold; Leaders Lettings, Haywards Heath won Gold; Leaders Lettings, Sudbury won Gold; Leaders Lettings, BH25 won Trusted Agent.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Leaders Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
