LDG reviews

★★★★★ 5/5

Google

I have used LDG a number of times for both sales and lettings. All of the team have been excellent from the receptionist to the partners. They have detailed local knowledge of the Fitzrovia market and use this to get sales agreed at good prices quickly and efficiently. Ben Everest and OIiver Evans dealt with my last sale and they were both excellent. Oliver went the extra mile in helping out with a couple of things near completion which was greatly appreciated. Would thoroughly recommend.

Helier · 31 July 2019

★★★★★ 5/5

Google

I feel I need to write a review to express my gratitude for Josh's hard work and tenacity during my search for a flat. Not only did he display a serious amount of diplomacy, he went above and beyond to ensure I had found the perfect place. He put in extra hours to clarify any doubts that popped into my mind, listened to what I was looking for, and made sure the transition was quick and clear- always being professional and available. He is friendly, highly capable and always willing to go the extra mile, making this whole daunting process of moving so much easier- which in a city like London makes all the difference. Plus I'm very impressed by his ease in communicating and resolving any issues -invaluable skills for a Lettings Negotiator, but not always a given. I'd also like to mention Joanna, Bertie and Neil who have contributed loads to making me a happy tenant, and I have no doubts -seeing how professional and lovely the whole team is- I will also have the privilege to leave a great review for Minette as my tenancy progresses. Thanks Josh- and to the whole LDG team!

Roisin · 31 July 2019

★★★★★ 5/5

Google

Review is solely for short-lets department: I went through to LDG direct regarding short-term lets. Rupal Patel was extremely helpful in guiding me through the options they had available, working hard to provide options and try and secure something within my budget. Given most estate agents dealing with short-lets are mostly interested in the corporate clientele and pay less attention to the retail customer, I was pleasantly surprised. Service was quick, friendly and most importantly honest - I would highly recommend the short-lets department.

Shamil · 29 July 2019

★★★★★ 5/5

Google

We liked Cary in the commercial team from the very first meeting. We wanted to secure the property from our initial viewing, but we were not the only one bidding. Cary managed a very professional process from which our offer was accepted. He was then very helpful in marshalling multiple parties to bring our lease contract to successful completion. We are very happy to recommend Cary as he is one of the most helpful and friendly commercial agents we have come across.

Andre · 29 July 2019

★★★★★ 5/5

Google

We had a great experience working with Cary. I couldn’t believe how responsive he was to all of our requests and questions, and he knew far more than we ever hoped to about the process of renting an office in Central London . It's been a long process, but Cary was always at the other end of the phone to make our lives easier . We were very happy with the service provided .Recommended !!! You are more than welcome to come by the office for a coffee!

Alexandros · 29 July 2019

★★★★★ 5/5

Google

We recently completed a lease for a commercial building in London with LDG, specifically, Harrison Eagles. Thanks to him, the entire process could not have been any easier and straightforward. Harrison is sharp and knew what he was talking about. Having that trust in him was invaluable and relieved a lot of pressure, as I could not dedicate the time that was needed in the early stages. As a rapidly growing company we look forward to working with Harrison in the very near future.

John · 29 July 2019

★★★★★ 5/5

Google

Harrison at LDG has been absolutely terrific in helping us with our recent London moves. He did a brilliant job in our search for new, larger premises in London, managing all the viewings and taking a very proactive role in guiding us through the contracts phase, keeping all parties (agents, solicitors, landlords etc) fully briefed throughout. We've now signed up and are really looking forward to moving in, once our fit-out work is complete. Harrison was also tasked with finding new tenants to take over our smaller office, and again, he managed the whole process superbly. He's an absolute pleasure to work with and I have no hesitation in recommending him and the rest of the LDG team. Thank you Harrison!

Jenny · 29 July 2019

★★★★★ 5/5

Google

Actually, 1000 stars would be more appropriate! I'm forced into moving for medical reasons, and needed a sale and purchase timed appropriately. Laurence, especially, was totally focused on my interests. And kept on being totally focused even when there were, shall we say, some unusual problems with the purchasers and their multiple (yes, there were multiple) solicitors. My sale has been more stressful than even the worst stereotypes. I couldnt have managed without an estate agent who is the exact opposite of any stereotype. Not only working above and beyond, but also personally kind. I recommend LDG without any reservation - the whole team are great (though Laurence is specially special!)

Caroline · 29 July 2019

★★★★★ 5/5

Google

Hugely impressed with the service received from both the residential and the commercial team at LDG on behalf of our client. Neil managed to avoid a void period while working around a very difficult vacating tenant and Harrison has been stalwart in his efforts to get the office space rented for us and exceeded the deadline he set himself. I would highly recommend the team if you are looking to rent or buy, their honesty, sagacity and tenacity have made all the difference to our client and to us.

Sarah · 29 July 2019

★★★★★ 1/5

Google

I have never seen a low class customer service agency before in my life. They never get back to you. They never pays attention to you. Never keep their promises. They never call you back. So disappointed.

Alimed · 13 February 2026

★★★★★ 1/5

Google

My husband emailed an offer on a house in central London to Ben Everest partner at LDG, only to receive a curt five-word reply: "The house is under offer." When my husband followed up, asking if his offer was acknowledged, Ben responded, "Yes, I replied. The house is under offer at asking price, so your offer is not acceptable." My husband was willing to negotiate and requested to be informed if the situation changed, but we received no further communication. Three weeks later, we noticed the property still advertised on Rightmove, so I called and found out it is still for sale. This lack of engagement feels unprofessional, and I’m relieved we're not selling our house with LDG. Update: As you requested, please see screenshots of the emails. Thanks

D · 16 October 2024

★★★★★ 5/5

Google

I had the pleasure of renting a flat through LDG for a couple of years, and I can't speak highly enough of my experience. From the very start, the team was professional, efficient, and always responsive. I’d especially like to give special recognition to Minette Ribeiro, who was truly amazing throughout my tenancy. Her attention to detail, prompt responses, and proactive approach made everything so smooth and stress-free. She went above and beyond to ensure any issues were swiftly resolved and always did so with a positive attitude. I highly recommend LDG, especially if you’re fortunate enough to work with Minette!

Oussama · 9 October 2024

★★★★★ 5/5

Google

Cannot recommend Themis and his team enough. Themis is very kind, and has been super helpful and responsive throughout. Also thank Shannon and Georgie for their support. It’s been a great experience. You cannot go wrong with LDG

Aisenour · 26 June 2024

★★★★★ 1/5

Google

Had to sack the LDG lettings team this autumn 2020 as they were marketing our flat to rent for over 8 weeks with barely any viewings, feedback or updates. You can’t use Covid continually as an excuse if the LDG lettings team never answered my emails or text messages. Very unprofessional and definitely not value for money. I cannot recommend LDG. Bigger is not better. Waste of time.NegativeResponsiveness, Quality, Professionalism, Value

Danny · 21 June 2021

★★★★★ 5/5

Google

Having previously been a renter with LDG - I recently rented out my own property with the help of Rupal and Javier. They were able to let out my property in less than a few days of it being on the market! The experience has been extremely enjoyable and Rupal has been extremely efficient and responsive with my queries and requests! She truly does go the extra mile to make her clients happy - especially demanding ones like me! Thanks for all your help!

Vinit · 31 July 2017

★★★★★ 5/5

Google

It's rare to come across a great estate agent but have to say LDG have been faultless when selling our Fitzrovia flat. From the outset Laurence and Ben were extremely personable and professional. They marketed it well at a fair price, they found us an excellent buyer through their network of contacts and the whole process went smoothly and was stress free. I would say one of their strongest points is their communication skills. They were always happy to chat through any issues and proactively updated us on every stage of the process. Their reputation as the best estate agent in the area is well deserved!

Rosie · 31 July 2017

★★★★★ 5/5

Google

Cannot recommend Themis and his team enough. Themis is very kind, and has been super helpful and responsive throughout. Also thank Shannon and Georgie for their support. It’s been a great experience. You cannot go wrong with LDG

Aisenour · 6 June 2024

★★★★★ 5/5

Google

Themis was an absolute pleasure to work with in helping us secure a lovely flat in the heart of London. He was incredibly responsive, kind and understanding of our situation. Our communication with LDG overall and our experience of having our right to rent check with Shannon was efficient and comfortable.

Eren · 21 August 2023

★★★★★ 5/5

Google

I’ve been with LDG for more than 30 years - a superb company. And in Minette they have a first class ambassador for the business. They won’t let you down.

Henry · 13 March 2026

★★★★★ 5/5

Google

I had an exceptional experience with LDG as my property rental agent. They offer a high standard of property selections and provide outstanding service throughout the entire rental process. During my tenancy, they consistently delivered excellent property management services. Whenever issues arose, they were quick to respond and address them effectively. My property manager, Minette Ribeiro Sa, was particularly impressive. She always responded promptly, even after I had moved out, helping me resolve any check-out issues with patience and kindness. Additionally, Megan Battley, another property manager, was incredibly enthusiastic and responsible. She went above and beyond to assist me with applying for a council tax student exemption, successfully securing it after multiple ignored attempts. Even after moving into a new apartment, Megan continued to assist me with information from my previous rental. LDG is an outstanding choice for renting properties in central London. With their dedicated team, you can expect a wonderful living experience.

Wei · 20 August 2024

★★★★★ 5/5

Google

I have been looking for some premises in London for 2 months, so I'm familiar with contacting property agents at all levels. Mostly I call, leave a message, follow up with email and 90% of the time hear nothing. The stand out exception is with LDG. From my first contact I had a response from Harry within 5 minutes. And no, this wasn't luck, LDG are super efficient in all their dealings. I'm out of London and interested in some viewings which would have taken hours of my time. Harry obliged, taking videos of two properties in less than a couple of hours. 'Don't call us estate agents' is a strapline. Well, I agree. LDG are super efficient, concise information, great to deal with and go out of their way to help. They're nothing like the estate agents I've ever come across. Seriously, start here and you really won't want to go anywhere else.

Clive · 18 August 2024

★★★★★ 5/5

Google

We have been working with LDG for the last few years now, and they have always provided a top class professional service. Ranging from property procurement and sales in central London, through to providing a fully managed service for our House Of Kipp apartments, Clare and her team have never let us down. Friendly, available, and most importantly, trustworthy, we intend to continue using LDG for all our real estate needs. Stephen Saleh - Octoesse

Stephen · 29 July 2019

★★★★★ 4/5

Google

We’d a great experience renting with LDG. Themis who originally showed us the place was lovely to work with. Once we moved in, initially we had some issues trying to get some concerns resolved, though once Megan took over managing our property everything was great. She listened to our concerns, and addressed everything that we raised with her. A super friendly face that we’d only be too happy to work with again.

Siddharth · 17 December 2024

★★★★★ 5/5

Google

LDG are a fabulous company to deal with. Always friendly whilst keeping a strong air of professionalism at all times. Themis has been exceptionally supportive in my rental property search and shown such kindness in helping me navigate through the process of securing my let. Would highly recommend.

Livy · 23 September 2023