Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIt's rare to come across a great estate agent but have to say LDG have been faultless when selling our Fitzrovia flat.
From the outset Laurence and Ben were extremely personable and professional.
They marketed it well at a fair price, they found us an excellent buyer through their network of contacts and the whole process went smoothly and was stress free.
I would say one of their strongest points is their communication skills. They were always happy to chat through any issues and proactively updated us on every stage of the process.
Their reputation as the best estate agent in the area is well deserved!
Rosie · 21 June 2017
Agent replied · 19 June 2024
Thank you very much. It's been a pleasure. You are most delightful clients!
All the best
Laurence
★★★★★ 5/5
GoogleCannot recommend Themis and his team enough. Themis is very kind, and has been super helpful and responsive throughout. Also thank Shannon and Georgie for their support. It’s been a great experience. You cannot go wrong with LDG
Aisenour · 5 June 2024
Agent replied · 19 June 2024
Dear Aisenour,
Thank you so much for your kind words. It was a pleasure working with you and I am happy to know, that you now have a place you can call home.
Best wishes, Themis and the team
★★★★★ 5/5
GoogleReview is solely for short-lets department: I went through to LDG direct regarding short-term lets. Rupal Patel was extremely helpful in guiding me through the options they had available, working hard to provide options and try and secure something within my budget. Given most estate agents dealing with short-lets are mostly interested in the corporate clientele and pay less attention to the retail customer, I was pleasantly surprised. Service was quick, friendly and most importantly honest - I would highly recommend the short-lets department.
Shamil · 21 June 2016
Agent replied · 19 June 2024
Thank you for your lovely review Shamil. It has been a pleasure helping you, and I am sure there will be plenty more opportunities to work together. We hope to maintain our high levels of customer service. Rupal Patel, Serviced Apartments Manager
★★★★★ 5/5
GoogleI’ve been with LDG for more than 30 years - a superb company. And in Minette they have a first class ambassador for the business. They won’t let you down.
Henry · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words and for being with LDG for over 30 years, it really means a lot to us! I’m thrilled to hear that your experience has been positive, and it’s truly a pleasure to work with such valued clients. We’ll continue doing our best to ensure you’re always looked after.
Warm regards,
Minette
★★★★★ 5/5
GoogleLDG are a fabulous company to deal with. Always friendly whilst keeping a strong air of professionalism at all times. Themis has been exceptionally supportive in my rental property search and shown such kindness in helping me navigate through the process of securing my let. Would highly recommend.
Livy · 23 September 2023
Agent replied · 19 June 2024
Dear Livy,
It was a pleasure working with you and I am very pleased you now have a flat you can call home.
Hope you enjoy your new tenancy.
Best wishes, Themis
★★★★★ 5/5
GoogleI had an excellent experience renting with LDG. The team was consistently communicative and highly responsive whenever I needed assistance. Shannon, my main point of contact, was particularly outstanding. She was very professional, helpful, and always approachable. I would recommend LDG to anyone looking for a reliable and supportive letting agency.
Rita · 27 July 2025
Agent replied · 16 April 2026
Hi Rita,
Thank you so much for your kind words.
I’m happy to hear that you’ve had a positive experience and I wish you all the best!
Kindest regards,
Shannon
★★★★★ 5/5
GoogleWe have been working with LDG for the last few years now, and they have always provided a top class professional service. Ranging from property procurement and sales in central London, through to providing a fully managed service for our House Of Kipp apartments, Clare and her team have never let us down.
Friendly, available, and most importantly, trustworthy, we intend to continue using LDG for all our real estate needs. Stephen Saleh - Octoesse
Stephen · 21 June 2016
Agent replied · 19 June 2024
Dear Stephen,
Thank you for your kind words. We truly value your business and hope to keep you happy for many years to come! From all at LDG
★★★★★ 5/5
GoogleI had a great experience working with LDG. Minette
Ribeiro Sa has been more than helpful with all admin processes. I would highly recommend.
Eleni · 26 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words - it truly means a lot.
It was a pleasure assisting you, and I’m so glad to hear you had a positive experience with us.
★★★★★ 5/5
GoogleLDG is a truly fabulous company, seamlessly blending friendliness with professionalism. Themis was exceptionally supportive throughout my rental property search for the past 2 years. His kindness and guidance made navigating the process of …
Ioanna · 16 April 2024
Agent replied · 19 June 2024
Dear Ioanna,
Thank you so much for these beautiful and kind words. It was such a pleasant … More
★★★★★ 5/5
GoogleJames Ellis has been so fantastic all the way through our search, of all the Estate Agents we spoke with you and LDG were the only people who responded quickly and within our parameters and budget, so a huge thank you.
Siobhan · 23 October 2023
Agent replied · 19 June 2024
Siobhan, thank you for your kind words. It fills us with joy to hear our staff are providing fantastic service. We wish you and your colleagues in the future.
James
★★★★★ 5/5
GoogleRenting through LDG has been a smooth and positive process, with Themis and Shannon providing excellent guidance throughout. The whole team at LDG was supportive and reliable and I would highly recommend them to anyone looking for a trustworthy letting agency. Also love the flat!
Adele · 13 September 2025
Agent replied · 12 December 2025
Dear Adele,
Thank you so much for your kind words.
We are very happy we managed to help you and your friends find a flat you can call home.
Best wishes,
Themis & Shannon
★★★★★ 5/5
GoogleMy flat mate and I where finding it difficult to locate a flat that suited us, LDG was a big help in specific, Emlyn was a great help, he arranged house viewings promptly and tended to all our needs with urgency. Would highly recommend LDG to anyone looking for a nice flat in Fitzrovia. Very professional service, with a large set of options for you to choose from.
Nassib · 20 June 2020
Agent replied · 19 June 2024
Good morning Nassib,
Hope all is well and trust you are settling well into the apartment.
Thanks so much for the kind review it was my pleasure to help with your search.
Kind regards,
Emlyn & LDG Team
★★★★★ 5/5
GoogleWent above and beyond to sort out the contract details with landlord. A great selection of properties in the Fitzrovia area
Kieran · 16 March 2026
Agent replied · 16 April 2026
Dear Kieran,
Thank you for your kind words. We are happy we helped you find a place in Fitzrovia you can call home.
Kind regards,
Themis
★★★★★ 5/5
GoogleI always use LDG for booking my serviced apartments for my regular visits to London. Rupal is super friendly and she responds quickly to my often short notice requests for a suitable short term rental. I've used other services in the past, but Rupal and LDG are the best I've found...great service, reliable, reasonably priced, and the flats are modern, impeccably clean and in really nice areas. Highly recommended.
Des · 21 June 2016
Agent replied · 19 June 2024
Thanks so much Des for your kind words about our department.
You have been a long standing client of ours and we are glad our customer service has been the same throughout.
Look forward to seeing you soon!
Rupal, Serviced Apartments Manager
★★★★★ 5/5
GoogleThemis was absolutely great to help me find and get my flat, he care about the customer and help me go through the process quickly.
He knows exactly what type of flat I was looking for and The flat is beautiful
Alessandro · 20 June 2023
Agent replied · 19 June 2024
Dear Alessandro,
It was a pleasure working with you and I am very happy to hear you are enjoying your new flat.
Best wishes, Themis & The LDG Team
★★★★★ 5/5
GoogleThanks to David and the rest of the team at LDG for a very smooth and pleasant sale. They combine a deep understanding of the Fitzrovia property market with a very human touch. Highly recommend.
Alex · 9 November 2023
Agent replied · 8 November 2024
It’s been a pleasure working with you both and walking pass you on the streets of Fitzrovia for the last 20yrs.
All the best,
David
★★★★★ 5/5
GoogleAmazing quality of services, Themis is very professional and made the renting process super smooth. Thank you and I recommend
Paola · 5 August 2024
Agent replied · 26 August 2024
Thank you for your lovely and kind words Paola. It was a pleasure helping you find a flat in London. Kind regards, Themis & the LDG family
★★★★★ 5/5
GoogleWe just moved into our new flat in central London and the whole team at LDG was super helpful, making the move very easy. For anyone looking at properties in central London, I’d highly recommend going with LDG because they’ll make your life really easy and find a good property.
Alexan · 16 April 2025
Agent replied · 24 October 2024
Dear Alexan,
Thank you for your lovely words. It was a pleasure working with you and glad we helped you find a flat in Fitzrovia. Best wishes, Themis & The LDG Family
★★★★★ 5/5
GoogleThanks to David and the rest of the team at LDG for a very smooth and pleasant sale. They combine a deep understanding of the Fitzrovia property market with a very human touch. Highly recommend.
Urban · 23 September 2023
Agent replied · 19 June 2024
It’s been a pleasure working with you both and walking pass you on the streets of Fitzrovia for the last 20yrs.
All the best,
David
★★★★★ 5/5
GoogleLDG is a pleasure to work with, specifically Vas. He found the perfect flat for me and the entire process was a breeze. Professional, courteous and always willing to listen. Highly recommend!
Jakob · 13 October 2025
Agent replied · 12 December 2025
Welcome to Fitzrovia Jakob! We hope you have a wonderful experience living here. Thank you for your kind words.
Best,
Vas
★★★★★ 5/5
GoogleLDG were great to work with - very thorough and I felt they represented my interests (in office rental) really strongly with the landlord. They were also very patient, informative and (having looked at a lot of properties) represent the most premium properties. Would definitely work with again!
Gregory · 16 April 2025
Agent replied · 24 October 2024
Hi Gregory, thank you for your kind words and I am pleased we (finally) managed to complete on your new office in Fitzrovia! Wish you and the team all the best in your new venture. Harrison and the team at LDG.
★★★★★ 5/5
GoogleI highly recommend LDG, in particular Harrison Eagles and Daniel Castle. I have worked with them both for years. They have sold me a property and helped me managed my corporate building - continually bringing me tenants of a high standard, that cause no trouble and always pay their rent. I do not list with anyone else, and trust their expertise.
Claire · 21 June 2018
Agent replied · 19 June 2024
Claire,
Thank you for the lovely review! Having worked with you on your Kings Cross portfolio for a number of years, we are delighted to have found you interesting and trouble free tenants, adding value where we can to your asset.
We look forward to working with you again soon.
Harrison, Daniel, Cary & the rest of LDG
★★★★★ 5/5
GoogleJames Ellis was absolutely phenomenal! We worked together to find an office in Central London for our startup and he did a great job end-to-end. I can't recommend working with James and LDG enough, been a great pleasure. We are truly excited about our new workspace.
Anita · 20 June 2022
Agent replied · 19 June 2024
That’s incredibly kind, thank you Anita. I’m glad I could find you an office in a great spot and can’t wait to see where LiveFlow goes!
★★★★★ 5/5
GoogleMy wife and I rented two flats in Fitzrovia in central London through LDG, specifically hand picked for us by an amazing agent named Themis Pollalis who went above and beyond to find us an incredible flat in the area we were looking for! He really understood what we were searching for, was honest to us about the market and the available options, was in great communication with us during the rental agreement process and continued to check in during the tenancy. If you have been renting in London you will know how rare it is to meet an agent that actually cares about people, we can say with confidence he is the best letting agent in London, meet him in person and you'll see! Thanks for everything Themis! 🙏🏾
Adrian · 24 August 2023
Agent replied · 19 June 2024
Dear Julia and Adrian,
Thank you so much for your wonderful words. It has been a pleasure working with you both and having you as our tenants for the past 2 years. Wishing you the very best in your future endeavours.
Best wishes, Themis
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