LDG Commercial reviews

★★★★★ 5/5

Google

It is a pleasure to say that I have been client of LDG for over 15 years. As a landlord in the Bloomsbury area, I have been advised and helped firstly by Lawrence, the founder, then in more recent times by Minette and her team. My tenants have also spoken in very warm terms regarding their interactions with the agency. The fact that both parties are satisfied shows the quality of service provided by LDG is second to none. Thank you so much to Minette, Shu in accounts and the rest of the team, for all the hard work and support over the years.

Martin · 2 April 2026

★★★★★ 5/5

Google

Vas and the LDG team went above and beyond during the entire process: making sure things were moving along at each step, explaining the UK rental system, and advocating on my behalf with the landlord. The entire team was transparent, communicative, and incredibly helpful. During the tenant check and signing process, Freya was thoughtful and thorough-- she took all my questions into consideration and addressed all my concerns related to the agreement, ensuring I felt confident before signing. Overall, this team was incredibly kind, efficient, and accommodating. Everyone with whom I interacted went above and beyond to make sure my experience was positive (including squeezing me in last-minute to see the flat and bringing me the key at a convenient location the picking up was difficult!!). For the part of the process that is within their control to manage, I cannot recommend this team enough!

Mimie · 19 March 2026

★★★★★ 1/5

Google

Appalling service from LDG - after okay first impressions, me and my partner came to understand that they were very unprofessional in their dealings. After initial contact on Friday requesting viewing access we had no further contact until Monday where I myself had to enquire separately to get anywhere on this where I was confidently assured verbally that a viewing for Wednesday was possible backing up the initial email sent by Themis Pollalis. This then went unconfirmed until yesterday Themis had sent an email to my partner confirming that an offer was already accepted and so viewings were to be cancelled. To reiterate we were told that viewings were only to take place on Wednesday as confirmed by the current tenant for access so to this we were confused. After requesting an update from Vas in the same office, I was then made aware to my surprise that the current tenant is actually ‘considering’ to renew her tenancy after already giving notice contradicting Themis’s statement and was actually in contact with the property management team this whole time ‘in the background’ as Themis has mentioned; wasting mine, my partners and other interested members’ time. When questioned on why this wasn’t communicated between parts of the company, I was met with a sigh and told ‘I don’t have to clarify anything to you’. So in a nutshell, me and my partner have experienced missed representation of the situation with very unprofessional demeanour, refusal to clarify the situation when asked about this further, very poor communication between parts of the company and all before even entering the property for a viewing, I’d hate to think what it would be like living with them as the managing agent. I simply do not believe I could trust this agent in the future and will be actively avoiding dealing with them and their listed properties. As a landlord myself, I would be horrified if I was to find out my agent was behaving in this manner when representing me and my property. If I could I would be giving this agency a 0 star review. AVOID.

Aleks · 16 March 2026

★★★★★ 5/5

Google

I had a truly smooth and positive experience with this agency, and I want to especially thank Themis and Freya for their outstanding support. I first reached out to Themis about a property, and he quickly arranged a viewing on the same day. This property was truly impressive, it was clear that both the landlord and the agency had taken great care in maintaining it, far better than any other place I had seen before, so I decided to take it right away. By the next day, we were already making an offer, and I was able to move in the following week, everything progressed efficiently and without stress. Themis is highly professional, very responsive, and clearly knows the properties he represents inside out. He made the entire search process feel easy and well-managed. After the offer was accepted, Freya guided me through all the administrative steps. She is detail-oriented, accurate, and consistently quick to respond. When I needed to purchase a new oven, she thoughtfully found two options for me to choose from, which I really appreciated. Her effectiveness and professionalism made the paperwork and payment process feel structured and secure. All contracts and rental procedures were handled properly, and my move-in went perfectly. I’m very happy with my new home and grateful for the support I received throughout the process. Wishing both Themis and Freya continued success in their work（^^), I highly recommend this agency.

烧麦小和 · 16 February 2026

★★★★★ 5/5

Google

I recently dealt with LDG on the Sale of my apartment in Berners street - And was truly delighted with their service. I worked with Ben Everest on the transaction - And his ability to facilitate a smooth process Was 2nd to none. Overall currently, I’d say the market is not so hot when it comes to property In central London, Which left me very frustrated with multiple agents as I couldn’t sell my apartment. I Reached out to LDG who found me an excellent buyer and help me get over every bump in the process to execute a seamless transaction. Thank you very much for the help - Highly recommended

SB · 19 January 2026

★★★★★ 5/5

Google

Hi recently moved to London from overseas and Themis and the team at LDG were fantastic in walking me through the rental process in London. I appreciated the no-pressure tactics and when I signed the lease the rest of the team was on-point and vigilant in assisting me and ensuring every detail was taken care of. I highly recommend the team at LDG and would not hesitate to use them again.

Sam · 12 November 2025

★★★★★ 5/5

Google

They found me the perfect flat! An incredibly friendly team, positive and efficient! Emlyn showed me around the apartment and was very honest and transparent as well as very helpful throughout the offer and agreement process. Freya helped me so much navigating the whole contractual and legal procedure by providing clear and understandable information! I only just met Georgie who was also very welcoming and positive. Quick shoutout to Themis who always had a smile on his face when welcoming me in the LDG office! As a first time tenant, having such a positive and enthusiastic team, always responsive and ready to help is so reassuring and encouraging. Thank you all!

Benedetta · 16 July 2025

★★★★★ 5/5

Google

I’ve been living in Fitzrovia for the last five years, renting with LDG for three. The team has just helped me find a new flat, and I couldn’t recommend them more. From the first interaction, everyone at LDG is kind and responsive, and I’ve been impressed by how fairly and ethically they manage the process (which, from my experience, isn’t always a given in the industry). Special thanks to Themis and Vas, who have really gone above and beyond this time to allow me to move in within a challenging timeline. Definitely the best agency I’ve ever dealt with in London - let them help you find your new home!

Antine · 16 July 2025

★★★★★ 5/5

Google

I cannot recommend this agency enough! And a special thanks to Vas and Freya! From start to finish, the experience was fantastic. They were professional, attentive, and incredibly helpful. If you are looking for an agency that is friendly and actually cares, this is the one!

Emma · 10 April 2026

★★★★★ 5/5

Google

As a landlord with office spaces to rent on Borough High Street, I’ve worked with several agents over the years, but working with LDG, and especially Harry, has been a noticeably above-and-beyond experience. Harry has been fantastic: consistently professional, efficient, and communicative, with a genuine sense of care that sets him apart. His attention to detail and proactive approach made me feel confident that both my property and prospective tenants were in excellent hands. It’s a huge relief to have found a team I can trust, people who take pride in what they do and make the process smooth for everyone involved. I feel confident LDG will continue to represent my spaces with integrity and warmth, giving tenants a great first impression and experience from the start. Highly recommend.

Alexander · 16 May 2025

★★★★★ 5/5

Google

Shannon Tupper is one of the best estate agents I have ever worked with! Extremely professional and friendly, she’s always quick to reply and efficient at solving any problem I’ve had. I’ve worked with many other agents in the past and by far she’s the best of encountered. I recently had to reinstall the flooring and appliances in my apartment, and Shannon handled all the logistics, correspondence, and installation with care and efficiency - within a few days everything was as good as new. She treats tenants with respect and her replies are always quick. Highly recommend her!

Shale4ka · 16 May 2025

★★★★★ 5/5

Google

I worked with LDG on several projects, and state with confidence that they are top professionals. Whatever the complexity of the process, they would provide best possible advice, help with finding solutions, and if a question is outside their area of expertise, they always seem to have a trusted contact to recommend. Their knowledge of Fitzrovia property market is outstanding, but in my view, what makes them unique is their ability to ‘connect’ a property to a client (or a client to the property- I’ve experienced both versions ;) The person I’d like to sing a special praise for is Harrison. Guess, 4 months of my daily calls/ texts/ emails were tough enough… but on top of that I also liked to visit LDG office (friendly atmosphere and supportive smiles of all at LDG was the best remedy on days when things didn’t go as planned;) Never once Harrison left any of my questions without a prompt answer… and on one occasion, when I thought that the deal had fallen through, he just wrote to me a warm email, which gave me confidence to carry on… Priceless…! I also want to thank Harrison and Harry for finding time for my endless viewings and re-viewings (and saying “take your time, no rush” ;) and everyone at LDG for being so nice and understanding! Really lucky to have met you, LDG ! Thank you! Highly recommend and would always recommend you! 💖

Solga · 16 April 2025

★★★★★ 5/5

Google

I used the services of LDG during my search for a proper apartment in London as I was about to start my studies. Apartment hunting in mid-August was incredibly stressful, involving countless communications with various agents, many of whom either never followed up or canceled my viewings at the last minute, often just minutes before I was due to arrive. Working with LDG was an absolute game-changer. Themis Pollalis was exceptional throughout the entire process. He was extremely professional, very responsive and genuinely invested in helping me find an apartment that met all my needs. His attention to detail and willingness to go the extra mile really made a difference. Unlike other agents, Themis was always available to answer my questions, and he kept me informed every step of the way, making what was a stressful process feel much more manageable. Thanks to his expertise and commitment, I was able to secure a fantastic apartment in a great location, and I couldn't be happier with the outcome. I highly recommend LDG and especially Themis for anyone looking for an apartment in London. In a market as chaotic and unpredictable as London’s, it’s rare to find an agent who combines professionalism with such a high level of personalized service.

Selina · 16 April 2025

★★★★★ 5/5

Google

Renting a flat through LDG over the past few months has been a wonderful experience. Themis was fantastic from the very start of viewing the place, showing us the property with a friendly and professional demeanour. The process was seamless. The viewing was well-organised, and he’s always been quick to reply to any questions. I’d also like to give a big shout-out to Shannon and Georgie, who were absolutely brilliant in getting my tenancy started. Their eye for detail, speedy responses, and proactive attitude made the whole process incredibly smooth and easy. Georgie was so nice to inform me of some of the details about living in the apartment, from water metre readings to tenancy insurance. Communication was top-notch. I’d highly recommend LDG, especially if you have the good fortune of working with the three of them, they’re a truly outstanding team. Thanks again!

Marcello · 22 March 2025

★★★★★ 5/5

Google

I bought a flat with Ben from LDG. Process was very smooth, trustworthy agent who I felt safe dealing with - never felt that he was trying to upsell . Very straightforward process and will use again in future purchases.

Luca · 26 March 2026

★★★★★ 5/5

Google

Vas is without doubt the best renting agent I’ve worked with in London for years. From start to finish, everything was handled smoothly, clearly, and with genuine professionalism. Communication was excellent, the whole process felt effortless, and he went above and beyond to make sure everything was perfect !!! Whole team was excellent, of course, as well.

Marina · 13 October 2025

★★★★★ 5/5

Google

We cannot speak highly enough of David Caldeira at LDG. From our first meeting when we were thinking about selling our property through to the day of completion he was an absolute pleasure to deal with. His knowledge of the area is unrivalled, he was always available, friendly, empathic, collaborative and very helpful. We always felt confident that he had our best interests top of mind and that his many years of experience would achieve the best possible outcome. And the best possible outcome was certainly achieved!

Simon · 26 March 2026

★★★★★ 5/5

Google

I had an amazing experience with LDG, especially with Emlyn, who went above and beyond to help me secure an amazing flat remotely. Moving from abroad can be stressful, but thanks to his assistance, I was able to secure the flat I wanted with ease. Shannon and Isabella were also super helpful with handling the paperwork and management of the flat. Highly recommend LDG, amazing team!

Lina · 16 April 2025

★★★★★ 5/5

Google

LDG provided a superb service as letting agents for our property, picking good tenants, negotiating sensible rents and doing all the checks and paperwork required. We have recently been looked after by Shannon Tupper, who has provided a great service in managing the tenancies, everything from dealing with tenants’ queries and problems to arranging maintenance work. Nothing has been too much for her. The collection of rents and payment of invoices has been the responsibility of Shu Han and he has done an admirable job for us over the last 10 years. Well done all at LDG.

John · 16 March 2026

★★★★★ 5/5

Google

We had a fantastic experience working with Harry from LDG. He helped us secure our beloved building in Covent Garden and made the entire process smooth and stress-free. Harry was always quick to respond to our questions, incredibly helpful, and went above and beyond to support us at every step. We truly appreciate his professionalism and efficiency, highly recommended!

Aygül · 16 May 2025

★★★★★ 5/5

Google

Very professional and efficient team. Really appreciate the assistance of staff especially David, Minette and Shannon. Highly recommended for property rental and sale in this area.

Suh · 26 March 2026

★★★★★ 5/5

Google

Great Service. Harry was a superstar throughout - balancing all the expectations between the parties. Some boiling points, which he handled efficiently and professionally for all involved. He went above and beyond many times, and makes a great cup of coffee too. Ethos of this place is great and is reflected in the service provided. Onwards! Thanks Harry!

Robert · 16 April 2025

★★★★★ 5/5

Google

We dealt with Vas who was an amazing professional - having both the best interests of the landlord & tenant at heart (& helping us solve a tricky timing situation!). Very happy in our Berners Street flat!

Willem · 13 October 2025

★★★★★ 5/5

Google

Shannon has been extremely helpful and quick to respond when needed. We really appreciate her!

Callum · 9 April 2026