Trusted Agent profile

Knight Frank New Homes reviews

4.5

★★★★★ Excellent

197 reviews across 1 platform

Baker Street, London W1U 8AN

Knight Frank New Homes's London office at Baker Street is rated 4.5 out of 5 across 197 reviews on 1 platform, including 197 Google reviews rated 4.5. Checked 9 October 2026.

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4.5 / 5

197

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

KF Marylebone has superb service attitude, top professionalism and exclusive, selected real estate portfolio therefore they are naturally a preferred partner in W1 and the best choice for people and businesses alike. We particularly enjoyed working with Kate Burnford who's dedication, attention to detail, care and commitment to quality and stakeholders made it a successful enterprise. highly recommended.

Super · 26 August 2017

Agent replied · 24 August 2024

Thank you for taking the time to leave a review, it is hugely appreciated.

1/5

Google

We tried to find a flat using them (and 5 other agencies), and of all of them they were the most unresponsive. When they did reach out, it was regarding completely random properties which were out of spec and of budget. Also they were quite rude regarding viewings. Much better service from other agencies.

Savant · 26 August 2019

Agent replied · 24 August 2024

We are very sorry to hear this. Please let us know how best to contact you, or email us at marylebone@knightfrank.com and we will look into this further and ensure we will give our utmost attention.

1/5

Google

Utterly unprofessional service. The agents seem to be unable to provide basic communication. Don’t expect them to actually give you updates through your renting process, even for basic things such as whether your offer is accepted or not. You’ll just wait a week, only to see the ad disappear suddenly and finding out the place has gone. Caution to readers: if planning to rent though this agency, make sure you treat them like children if you want basic letting agency service. Pester them hourly and keep asking for updates - as they are incapable of doing so.

Sim · 16 April 2021

5/5

Google

I had a great experience house-hunting with Knight Frank as a newcomer to London. Had the pleasure of working with Jordan Turian, a very helpful and very friendly member of the Knight Frank team. Highly recommend asking for him!

Akansha · 16 April 2022

Agent replied · 24 August 2024

Thank you Akansha for your kind words. It was a pleasure assisting you with your property search. I wish you all the best and please do let me know if I can be of further assistance. Jordan

5/5

Google

We have recently purchased a property in the Marylebone area - and we were delighted with the service provided by Zohreh Benn and her colleagues. Zohreh could not have been more proactive and helpful throughout the process - and delivered the full range of KF services with tremendous efficiency. Many thanks !!

John · 26 August 2016

Agent replied · 24 August 2024

Thank you so much for taking the time to provide us with your very kind feedback. We hope to be able to assist you again in the future.

5/5

Google

I've dealt with KF in Marylebone for a number of years now, and find them to be very professional and knowledgeable. In particular, Mitchell Murphy, is a a great agent - who is charismatic, genuine, and clearly wants what is best for his clients - it's a pleasure working with him.

Jordan · 26 August 2017

Agent replied · 24 August 2024

Thank you for taking the time to leave a review, it is hugely appreciated.

5/5

Google

Daniel was great to work with and took a lot of the worry out of selling process and got us a great price, great communication and regular updates, highly recommended!

Fredrik · 16 April 2020

5/5

Google

Had a very pleasant experience working with Lizzie Normandale. She and KF showed us several flats that were right what we were looking for and helped us secure our dream flat! She was available to answer our questions and address any of our concerns. Great working with her!

Julia · 26 August 2018

Agent replied · 24 August 2024

Thank you for leaving a review for Lizzie, it is much appreciated.

5/5

Google

I chose to rent my flat through Knight Frank and I must say I received an incredibly high level of service from the Marylebone team there. The Lettings team and Lizzie Normandale in particular were extremely professional and have exceptional local knowledge. Thank you for securing an excellent tenant!

Alice · 26 August 2017

Agent replied · 24 August 2024

Very many thanks for taking the time to review our services and for your very kind feedback. We look forward to continuing to assist you with your property requirements.

5/5

Google

Had a great experience looking for a rental flat with Daisy Munro! Having used other brokers (at different agencies) previously, working with Daisy really sets the bar for what the experience should be. She is knowledgeable, organized, professional, responsive, and just a pleasure to work with. Highly recommend.

Jenny · 12 December 2017

Agent replied · 10 December 2024

Thank you for leaving a Google review. We are glad you had such a good experience working with Daisy.

5/5

Google

Had a great experience looking for a rental flat with Daisy Munro! Having used other brokers (at different agencies) previously, working with Daisy really sets the bar for what the experience should be. She is knowledgeable, organized, professional, responsive, and just a pleasure to work with. Highly recommend.

Jenny · 26 August 2017

Agent replied · 24 August 2024

Thank you for leaving a Google review. We are glad you had such a good experience working with Daisy.

5/5

Google

Dealt with Charlie Anthony in the Knight Frank Marylebone Office. His service was impeccable. Very professional, responsive, and helpful throughout. Highly recommended.

Ahmed · 16 April 2021

5/5

Google

We have worked very closely with Ryan Stokes on the lettings side. We have a large portfolio of properties in Prime Central London and when properties are available in the Marylebone area we can rely on Ryan to receive an offer in an efficient manner.

Liam · 26 August 2016

Agent replied · 24 August 2024

Thank you so much for taking the time to leave us your feedback. It is very much appreciated.

5/5

Google

Came to Knight Frank after looking with many other firms and came to meet Daniel Sugarman. He could not have been more professional and helped me find a flat that met every criteria only after a few weeks!

Daniel · 16 April 2020

Agent replied · 24 August 2024

Thank you so much for your kind words Daniel. It was a pleasure to help you and we hope that you enjoy your time at the property.

5/5

Google

We have been working with Ryan Stokes @ KF for quite some time now and have always found him to be very professional, responsive and diligent. His dedication and personal care certainly stand out and it's a pleasure to work with him.

Lucia · 26 August 2017

Agent replied · 24 August 2024

Thank you for taking the time to leave a review, it is hugely appreciated.

5/5

Google

My experience with Knight Frank has been great! Agent, Abigail Thurston, was extremely helpful, professional and truly went above and beyond to make sure I was happy with my place. Nothing but praise for this company and their employees.

Joanna · 26 August 2019

Agent replied · 24 August 2024

That is very kind Joanna, thank you for leaving a review for Abigail.

5/5

Google

Just felt I ought to praise Emily from the Baker St office. She handled the lettings our flat in Marylebone extremely diligently and was always professional, efficient and friendly. It's nice to see an estate agent with a genuine smile!

David · 26 August 2016

Agent replied · 24 August 2024

Thank you so much for taking the time to leave us a review and for your kind words about Emily.

5/5

Google

Lizzie Normandale, young, talented, benevolence, and extremely professional. I was looking for a flat to rent in Marylebone , and instantly Lizzie delivered a great selection. She really helped us in finding a perfect apartment. Many many thanks, Jfd.

Jean-François · 26 August 2017

Agent replied · 24 August 2024

Thank you for taking the time to leave a review, it is hugely appreciated.

5/5

Google

I rented a flat in Marylebone with Knight Frank. I think they are one of the best agencies in the area, with a very nice offering of quality flats for rental at competitive prices. Charlie Anthony, the agent who assisted me, has been really great, always available to help me through the entire process and fair in the negotiations with the landlord.

Francesco · 16 April 2021

5/5

Google

Knight & Frank is an excellent agency and we were dealt with very professionally. Abigail Thurston helped us find right apartment for us and she was very experienced and effective. I highly recommend this agency!

Jesper · 26 August 2019

Agent replied · 24 August 2024

Thank you for leaving a review Jesper, we look forward to helping again with your property search in the future.

5/5

Google

The KF Marylebone Letting team were fantastic, and the quality of service I received was second to none. Polite, courteous and efficient. Big thank you to all for their help in finding me my fantastic new home!

Victoria · 26 August 2017

Agent replied · 24 August 2024

Very many thanks for taking the time to review our services and for your very kind feedback. We look forward to continuing to assist you with your property requirements.

5/5

Google

We had a first rate service from Christian & Craig at Knight Frank in Marylebone. They acted with great empathy and integrity throughout the process, turning a potentially difficult time into a smooth and efficient transaction.

Andrew · 26 August 2017

Agent replied · 24 August 2024

Thank you very much for your kind words about Christian and Craig. We really appreciate you taking the time to provide us with a review.

5/5

Google

Always very impressed by the professionalism and skill of the KF team in Marleybone. Best agents in the area and Craig Draper in particular is a great agent. Knowledge and service are second to none

Matthew · 26 August 2017

Agent replied · 24 August 2024

Thank you so much for taking the time to leave a review.

5/5

Google

Craig Draper sold my flat, for a building record high, in two months. He was professional, helpful and unfailingly positive. I have and will recommend him as the best estate agent in London. Melissa John

Lucy · 26 August 2017

Agent replied · 24 August 2024

Thank you for leaving a review for Craig

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Knight Frank New Homes's Google reviews

Questions about Knight Frank New Homes

How many reviews does Knight Frank New Homes have?

Knight Frank New Homes's London office has 197 reviews across 1 platform: 197 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Knight Frank New Homes's rating?

Knight Frank New Homes is rated 4.5 out of 5 across all 197 reviews, and 4.5 out of 5 on Google from 197 reviews, checked 9 October 2026.

Where is Knight Frank New Homes's London office?

Knight Frank New Homes, Baker Street, London W1U 8AN.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.