Knight Frank Lettings reviews in London

★★★★★ 1/5

Google

From a renter's perspective, I can only agree with Victor Jacob: "Once the deal is tied their level of customer service changed. I hope they will work on post sales service to maintain good relation." They are not customer focused at all and their communication (internally within different departments and externally with us as renters) is basically non-existing. I will definitely avoid Knight Frank in the future.

Lena · 22 June 2017

★★★★★ 5/5

Google

Christopher Paxton and his team did a great job! They were very professional and provided fast, efficient service.

Min · 22 June 2017

★★★★★ 5/5

Google

Great service throughout despite Covid 19 crisis, thanks Chris N and justin

Hasnain · 21 June 2020

★★★★★ 5/5

Google

I'm very happy and statisfied with the help I received from our agent Justin Korosec. I could not have asked for a better agent . He stepped in when necessary and did his best to make sure things were done on time. I particularly appreciated his communication, professionalism with me throughout the process. Excellent service quite honestly. Highly recommend Knight Frank as an agency.

Saja · 22 June 2017

★★★★★ 5/5

Google

Absolutely lovely branch! Jason was very helpful and efficient in order to help us finalise a reference check for a tenant!

Natasha · 21 June 2023

★★★★★ 5/5

Google

Chris was great for the rental of our new property! Thank you!!

Jono · 22 June 2019

★★★★★ 5/5

Google

Knight Frank let me find my dream home and supported me at every step of the process. They are very professional and reliable. I'd like to recognize Kim Williamson, Mark Lee and Jessica Sobzcak for their patience and tireless efforts in coordinating and expediting the sale.

Cumhuriyet · 21 June 2022

★★★★★ 5/5

Google

Chris has been really helpful in helping us finding an appartment.

Theo · 22 June 2018

★★★★★ 5/5

Google

Really good experience and great costumer service, thank you Chris Nguyen!

Rui · 22 June 2018

★★★★★ 5/5

Google

Very professional team, advised on what I needed in terms of furnishings and then worked with the Knight Frank interiors team to make sure everything installed in time and found a tenant within 5 days of going on to the market , made the whole process painless and transparent.PositiveResponsiveness, Professionalism

Noel · 21 June 2021

★★★★★ 5/5

Google

We used Knight Frank to find us a tenant as well as guide us through the process of becoming Landlords and they have been very professional and extremely helpful. We are very happy that Alex Mcfee matched us with a corporate tenant and we are using Knight Frank to manage the property as well.

Wendy · 21 June 2020

★★★★★ 5/5

Google

Chris Nguyen is a diligent and friendly agent!

Becky · 22 June 2019

★★★★★ 5/5

Google

We have been renting with Knight Frank for the last 4 years. Recently we moved out and all the process was taken care of by Kasia Zelazko. She was always helpful and professional, easy with providing documentation and thanks to her the process of returning our deposit was smooth. We recommend her 100%.

Łukasz · 21 June 2020

★★★★★ 5/5

Google

Excellent service thank you Chris Nguyen

Graziano · 22 June 2019

★★★★★ 5/5

Google

Chris Nguyen is perfect. 👍 …

Zoe · 22 June 2019

★★★★★ 5/5

Google

Very professional service and proactive staff. Response time is very quick.

Eddy · 11 August 2024

★★★★★ 5/5

Google

Knight Frank LLP and Chris Nguyen in particular have been exceptional in facilitating my flat search. He was highly knowledgeable of the flat, area and despite already having our offer accepted, still provided us with two opportunities to see the flat in advance of the move in date. I would definitely recommend Knight Frank LLP.

Peter · 22 June 2018

★★★★★ 5/5

Google

My experience with Knight Frank is one of the best, they are really professional. You can find your property with them easy and surely. To be honest they are amazing.

Soraya · 21 June 2023

★★★★★ 5/5

Google

We have recently rented out our property through knight frank . Chris Nguyen has provided us with a professional and amazing service . He is always available to answer any questions and has made the process really simple and easy to manage . We would definitely recomend this agency to a friend .

Aysha · 22 June 2019

★★★★★ 5/5

Google

As a buyer, this review is only in relation to the Negotiator I dealt with. I recently bought a property in Wapping. The agent involved, Luke Johnson, couldn't have been more accommodating and helpful. As it was an probate sale, with remote vendors, Luke stepped up and ensured (as much as possible) a smooth transaction. I can highly recommend engaging Luke's services if you are looking to sell. His integrity, commitment, and expectation management are second to none in my experience.

Scott · 21 June 2020

★★★★★ 5/5

Google

I have great experience with Chris, Lola and Himi Khan. They has helped me a lot with my new house which I need to let. Service is great. I will highly recommend Knight Frank with my friends.

Huyen · 21 June 2022

★★★★★ 5/5

Google

I have known Christopher for a number of years and the service as always was excellent. He responds quickly, tries to find solutions that work for all parties involved, and always with a cheerful manner. I now have a great apartment, adjusted to my specifications, which took some doing:). Highly recommended.

Andrea · 22 June 2017

★★★★★ 4/5

Google

A big shout-out to Luke Johnson for all his help and support to us in our search for an apartment over the last 6 months. A real example of professionalism, patience and attention to client needs. Good luck. Bill and RinaldoPositiveResponsiveness, Professionalism

William · 11 January 2021

★★★★★ 1/5

Google

They provided the tenancy agreement 3 days before the move-in date, despite we had chased them for a month (There seemed not to be anyone knowing our case with full knowledge.) Regarding the clauses we were not happy with, they simply just passed the messages back and forth between us and the landlord. All our requests were refused but we had to accept it because we couldn't find another flat in 3 days. The administration was also a nightmare. They never revealed fees all at once (despite we chased several times) so we always found surprises. Very unresponsive, one simple question took them few days or longer to get back, with scattered answers. The worst was, they made mistakes on numbers, and failed to send through emails because they made typo on the address or had internet drop, etc.

Fiona · 22 June 2018