Trusted Agent profile · London

Knight Frank Lettings reviews in London

★★★★★ Excellent

339 reviews across 1 platform

30 Churchill Place, Canary Wharf, London, E14 5RE

Part of Knight Frank, see every office.

Knight Frank's office in London, at 30 Churchill Place, is rated 4.7 out of 5 across 339 reviews on 1 platform, including 339 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

339

Reviews on Google

This office

Reviews may appear on more than one platform.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Knight Frank Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?

Awards

The Trusted Agent 2026 results for Knight Frank, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I needed to rent an apartment urgently in London and having contacted a number of Managing Agents, Alex Mcfee of Knight Frank stood out in particular. His helpful attitude and knowledge of the local market has made it easy to procure a flat and all the administration was dealt with efficiently. I would have no hesitation in recommending Alex and Knight Frank who have made what could have been a stressful time a walk in the park. Great guy and company.

Suzanne · 21 June 2020

Agent replied · 20 June 2024

Thank you for your kind review

5/5

Google

Thank you, Konrad; you have been very helpful throughout the whole process - always friendly and super efficient. I highly recommend his service to those looking for a first-rate agent to help finding a new home.

Olivia · 10 October 2024

Agent replied · 9 November 2024

Dear Olivia, thank you for the 5-star review! We’re here to serve you anytime. It’s great to know that you had a pleasant experience with us. Kind Regards, Konrad

5/5

Google

Jason's support extended well beyond the rental agreement, as he diligently assisted me in resolving unexpected issues with the property after I moved in. His commitment to ensuring my comfort and satisfaction was exceptional. Thank you, Jason and Philip, for your unwavering dedication to ensuring I have a great experience in my new home.

Puvaneswary · 24 October 2023

Agent replied · 20 June 2024

Thank you so much for the kind words, Puvaneswary, it was our pleasure, and we are glad we could help! Please let us know if we can ever help in the future. Kind regards, Jason & Philip

5/5

Google

I can confidently state, my experience with Knight Frank (especially Jason Ung and Himi Khan) has been fantastic thus far. They both have been incredibly transparent and professional. Would highly recommend for any real-estate related services.

Varun · 24 October 2023

5/5

Google

Chris Nguyen was very courteous, proactive and thorough during the relatively short period of time in securing a tenant for my flat. His followup was timely and his attention to detail excellent.

Godfrey · 22 June 2019

Agent replied · 20 June 2024

‘Thank you very much for your kind review’

5/5

Google

Many thanks to Chris Nguyen for your support and your professional manner in finding us the flat.Your help in finalising the the deal was much appreciated. Regards Mike & Jackie Brady

Michael · 22 June 2019

Agent replied · 20 June 2024

Thank you very much for your review.

5/5

Google

Chris did an awesome job of finding us tenants for a short term let which was our preference. great communicator, polite and professional. would defo recommend Chris and the KF team

Grant · 22 June 2019

Agent replied · 20 June 2024

Thank you very much for your review Grant.

1/5

Google

Initial experience is great and very professional but our experience at the end of tenancy was terrible. We were charged around £400 for damages for stuff which was by previous tenants and while some of it was mentioned in the check in report, some of the stuff was never mentioned. Our fault we didn't look in to too much detail in check in report as we had an understanding with the staff at knight Frank maintenance but she left and the new staff Heather didn't budge. She didn't bother comparing check in and check out reports and we had to eventually pay as we didn't want to get in to the hassle. The amounts they charge are over priced, for instance key replacement for the window was charged at £75. Our rent refund calculations were not accounted for and after several polite reminders they looked in to it.

Syed · 22 June 2018

Agent replied · 20 June 2024

Dear Syed Thank you for taking the time to share your recent experience with Knight Frank. We have read your review with interest and concern and are sorry to hear that you feel you have had an unsatisfactory experience. We understand that your Property Manager has contacted you directly to respond to the issues you have raised.

5/5

Google

Lola is great! Nice warm and helpful!

Mack · 21 June 2023

Agent replied · 20 June 2024

Thank you for your kind words Mack! It was a pleasure assisting you. Lola

5/5

Google

Just recently moved back to using Knight Frank and can say what a positive experience!!!! Christopher Paxton is professional, knowledgeable and has an eye for detail ensuring that all bases are covered

Ymianger · 22 June 2017

Agent replied · 20 June 2024

Thank you very much for your kind comments.

5/5

Google

Lola is very helpful and responsive

A · 21 June 2023

Agent replied · 20 June 2024

Thank you ever so much for your kind review. It was a pleasure assisting you. Lola

5/5

Google

We had a great experience with Knight and Frank, we had recently moved to London, they helped us finding our first house. Thats a memory we will always have, irrespective even if we change our flat and move onto another. The property was well managed by our property manager (Chervon Pierre) Kudos to her. She promptly answered and resolved our requests. Thanks a lot for all the help and keep up the great service.

Ritesh · 21 June 2020

Agent replied · 20 June 2024

Thank you very much for your kind review.

5/5

Google

Best real estate in London. It’s the second time we rent with Knight Frank and Chris Nguyen has been really helpful and professional each time. Highly recommended.

Alex · 12 January 2020

Agent replied · 10 January 2025

Thank you so much for your kind review.

5/5

Google

Great service, very professional, all questions answered quickly and the odd issue dealt with promptly. Lucy and Justin were fantastic throughout the whole process.Made moving so much easier than expected.

Shizentai · 22 June 2017

Agent replied · 20 June 2024

Thank you very much for your kind review

5/5

Google

Very swift transaction, Chris and his team answered my questions and put things in motion very quickly. All in all, very good experience, friendly and efficient staff.

J · 22 June 2019

Agent replied · 20 June 2024

‘Thank you for your kind review’

5/5

Google

Best real estate in London. It’s the second time we rent with Knight Frank and Chris Nguyen has been really helpful and professional each time. Highly recommended.

Alex · 22 June 2019

Agent replied · 20 June 2024

Thank you so much for your kind review.

5/5

Google

Chris Paxton and his team at Knight Frank have provided an excellent service over the two years we have known them; and I would recommend them without hesitation.

Alan · 22 June 2018

Agent replied · 20 June 2024

Thank you very much for your kind comments Alan.

5/5

Google

I strongly recommend Kasia Zelazko who is very dilligent and takes care of all aspects. It was a pleasure to cooperate with her.

Jedrzej · 21 June 2020

Agent replied · 20 June 2024

Thank you for your kind review

5/5

Google

We bought our property recently through Knight Frank and had a very smooth and hassle free experience. Our agent, Kiran Sandhu, was clear, thorough and quick to respond to queries. We found the whole process efficient and very straight forward. Communication was great, helpful when we needed but yet, we were given time to think things over without being pushed to make decisions. We would recommend Knight Frank's services to others.

Regine · 21 June 2020

Agent replied · 20 June 2024

Thank you for your review

5/5

Google

Used Knight Frank to find a place in Limehouse. Provided an excellent service.Our agent Chris Nguyen was always available and helped the process run smoothly. Would recommend!

Oliver · 22 June 2018

Agent replied · 20 June 2024

Thank you very much for your kind review Oliver.

5/5

Google

Excellent experience working with Knight Frank as a tenant. Lola found me a property to budget & beyond my expectations within a few hours of stepping through their door for the first time. The team have been great in onboarding and supporting through paperwork and quick to respond. Highly recommend

Joe · 21 June 2023

Agent replied · 20 June 2024

Thanks for the review Joe. I hope you enjoy your new home! Lolo

5/5

Google

Lola was lovely and as an agent they give great customer service

Kim · 21 June 2022

Agent replied · 20 June 2024

Thank you so much for your review! If there’s anything I can help with in the future, please do let me know.

5/5

Google

Lola Veshta is very helpful throughout our property search. She’s proactive, friendly, and replies instantly! Would definitely reach out to her again if we need to find a property in the future.

Ruojia · 21 June 2023

5/5

Google

Over the last four years I have done business with Knight Frank in two different occasions. Although I have dealt with different teams in these two occasions, I found them to be very professional and helpful, whatever the circumstances may be. I will highly recommend Knight Frank to all and wish them the best in their journey.PositiveResponsiveness, Professionalism

Nukhet · 21 June 2022

Agent replied · 20 June 2024

Dear Professor Vardar, Thank you for your kind words. It has been a pleasure assisting you with your recent move. Thank you. Knight Frank Canary Wharf

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Knight Frank's Google reviewsLeave Knight Frank a review

Questions about Knight Frank Lettings

Has Knight Frank won any awards?

Yes. In The Trusted Agent 2026 awards: Knight Frank, London won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Knight Frank Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?
The Trusted Agent

Is this your office? Claim your page.

Get help from an agent