Trusted Agent profile · London

Knight Frank Lettings reviews in London

★★★★★ Excellent

339 reviews across 1 platform

30 Churchill Place, Canary Wharf, London, E14 5RE

Part of Knight Frank, see every office.

Knight Frank's office in London, at 30 Churchill Place, is rated 4.7 out of 5 across 339 reviews on 1 platform, including 339 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

339

Reviews on Google

This office

Reviews may appear on more than one platform.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Knight Frank Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?

Awards

The Trusted Agent 2026 results for Knight Frank, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

1/5

Google

I regret to say this is very unprofessional for Knight Frank as a management of my property. The missing mattress was not reported on the proposed deposit deduction nor mentioned before the rental contract was signed. Over 2 -months already still pending as of today 14 Oct 2016.

Dickson · 22 June 2017

Agent replied · 20 June 2024

Dear Mr Tong, we are very sorry to hear of your frustration. Unfortunately as the deposit dispute is currently with the TDS (Tenancy Deposit Scheme), we are unable to override their set timeframes. A member of our Property Management team will be in contact with you to discuss shortly. Best regards

5/5

Google

Everything was fine. Taylor brilliant professional.

Vladimir · 21 June 2023

5/5

Google

One of my favourite branches from my favourite estate agent - Knight Frank. Justin, Alex and Christopher helped me a lot in letting out my flat. They provide excellent services and act fast in responding. I will keep using KF for the future. Can't be better!

Li · 22 June 2018

Agent replied · 20 June 2024

Thank you very much Li Rong, we are glad you are so happy with our service.

5/5

Google

Very good agent, especially Ms. Lola who gave me all the help. Good service and patient problem solving!! Thank you,Lola.

ZHOU · 21 June 2023

Agent replied · 20 June 2024

Thank you ever so much for your kind review. It was a pleasure assisting you. Lola

5/5

Google

Delighted with the excellent service from Christopher and Taylor for letting out my property very quickly to high calibre tenants for significantly over the asking price! I've been with this branch for over four years for four tenancies and highly recommend them as a landlord. Thanks again for the great work.

M · 21 June 2023

5/5

Google

Overall, I have found the service to be professional, efficient, and supportive throughout the process. The communication has been clear, and any concerns I had were addressed promptly.

David · 10 October 2024

5/5

Google

Excellent real estate agents. Very pleased with the service on purchasing my first property in London. Massive shout outs to James Mansfield & Kim Williamson who were a great help throughout the process!PositiveResponsiveness, Professionalism

Aksidan · 21 June 2021

Agent replied · 20 June 2024

Thank you for your review, Aksidan. Best of luck in your new home, and do feel free to get in contact in the future if you need anything further! Kind regards, James Mansfield

5/5

Google

I have been a client of Knight Frank for 18 years. Just recently Christopher secured another long term tenant for my property. Am very pleased with the result, I would recommend Knight Frank to any landlord/tenant looking for a responsive and quality service.

Cho · 22 June 2017

Agent replied · 20 June 2024

Thank you very much for your kind comments.

5/5

Google

Knight Frank helped with the purchase of my flat and the whole experience had been very pleasant. Oliver was responsive and helpful in all aspects possible. Very professional.

Wenyu · 23 June 2015

5/5

Google

I was looking for rental propert in Limehouse. I was contacted by Chris Paxton at Knight Frank and he offered outstanding service with very good knowledge and professional manner. I would strong recommend Knight Frank and Chris for his A* Service!

John · 22 June 2018

Agent replied · 20 June 2024

Thank you very much for your kind review John.

5/5

Google

(Chris Nguyen) is quite simply the best agent I've ever had. Smart, responsive, and proactive throughout the entire process; thus, will be my first port of call for any future letting / buying. Thoroughly recommend!

Ed · 21 June 2020

Agent replied · 20 June 2024

Thank you for your review

5/5

Google

Very professional, fast responding and super helpful! I definitely would recommend Knight Frank to my friends,Thank you Chris!

Manal · 21 June 2020

5/5

Google

Oliver Adams is professional, courteous, knowledgeable and, importantly, he gets things done. I have dealt with him on several purchases and would highly recommend.

H · 23 June 2015

5/5

Google

Great service from Jason, always respond quickly, will recommend to friends👍🏻 …

Yuhan · 21 June 2023

Agent replied · 20 June 2024

Hi Yuhan, I really appreciate your kind words and been a pleasure working with you both. Should you have any questions in the future, please do not hesitate to get in contact. Jason

5/5

Google

Great company if your looking to rent then rest assured they are considerate to their tenants ,get back to when they say they will , and actually do try to resolve any issues that may arise.

Frenchie · 22 June 2017

Agent replied · 20 June 2024

Thank you very much for your review

5/5

Google

Knight Frank are very efficient and speedy in all the processes of finding a property to rent. Jason specifically went above and beyond by providing all the details and videos I requested and was always positive! Would happily work with him again.

Ali · 21 June 2023

5/5

Google

I have always had a very good experience in letting my property with Knight Frank for over 15 years. This time my thanks goes to Justin Korosec, professional and efficient.

Sevda · 21 June 2020

Agent replied · 20 June 2024

Thank you for your kind review Sevda

5/5

Google

Chris N was a really helpful agent when viewing our property, not least because he was happy to give me a lift to a viewing at a rival property! I went with KF anyway.

Daniel · 22 June 2018

Agent replied · 20 June 2024

Thank you for your kind comments Daniel.

5/5

Google

The experience was great even after the contract termination. Got my deposit back within days. Great job!

Sergei · 21 June 2022

Agent replied · 20 June 2024

Thank you for your kind review Sergei.

5/5

Google

Chris Nguyen - a representative of Knight Frank's, was very friendly and helpful. Making the process of finding accommodation as well sorting the paperwork afterwards much more smooth. 10/10

Paulius · 22 June 2018

Agent replied · 20 June 2024

Thank you very much for your kind review Paulius.

5/5

Google

Great service offered by Chris Nguyen and Lucy Ioannou. They both have been very patient and understanding of any circumstance. Great sense of professionalism and very friendly.

Sebastiano · 22 June 2019

Agent replied · 20 June 2024

‘Thank you for your kind review’

5/5

Google

Really pleased dealing with them, very helpful, responsive and accommodating. They do care about their customers and go extra mile.

Polina · 21 June 2021

Agent replied · 20 June 2024

Thank you for kind your review Polina

4/5

Google

Very much on the ball. Thank you to Andrew and Oliver for their efforts.

R · 23 June 2015

5/5

Google

We've received a fantastic service - it's been the 3rd time we had business with Knight Frank, and we can only say the best about the firm.

Krisztian · 22 June 2018

Agent replied · 20 June 2024

Thank you very much for your kind comments.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Knight Frank's Google reviewsLeave Knight Frank a review

Questions about Knight Frank Lettings

Has Knight Frank won any awards?

Yes. In The Trusted Agent 2026 awards: Knight Frank, London won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Knight Frank Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?
The Trusted Agent

Is this your office? Claim your page.

Get help from an agent