Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe had a wonderful experience dealing…
We had a wonderful experience dealing with Knight Frank, in particular Patricia who was professional, prompt with her communication and very available to help with advice during our process of letting a flat.The rest of the team at Knight Frank were also incredibly professional and made the rental process less stressful! A massive thanks to the team and I wouldn’t hesitate to recommend!
Reshma · 6 July 2024
Agent replied · 24 August 2024
Hi Reshma, Than you for your kind words, it was a pleasure helping you with the process. Do let us know if we can help with anything else during your tenancy.
★★★★★ 5/5
GoogleJad has been a rockstar, made the process nice and easy finding our new place, was very attentive and took care of all our requests and needs.
Jon · 11 October 2025
Agent replied · 22 January 2025
Dear Jon,
Thanks so much for the review, I wish you an Amanda well for the move in tomorrow.
Best wishes,
Jad
★★★★★ 5/5
TrustpilotMy partner and I had a great experience…
My partner and I had a great experience with Knight Frank. Summer White was our agent, and she was amazing. She took the time to understand our specific needs and suggested properties accordingly. Summer was also very responsive and always kept us in the loop, making the whole process smooth and stress-free. Thank you Summer for helping us find our new home!
Mark · 15 July 2024
Agent replied · 24 August 2024
Dear Mark,Thank you so much for your kind words and for taking the time to share your experience with Knight Frank. I am thrilled to hear that you and your partner had a positive experience working with me.It was a pleasure assisting you both in finding your new home, and I am glad I could help make the process smooth and stress-free.Wishing you all the best in your new home! If you ever need any further assistance in the future, please don't hesitate to reach out.Warm regards,Summer
★★★★★ 5/5
TrustpilotKnight Frank,Richmond
Liam and Charlie at Knight Frank, Richmond were both incredibly helpful throughout our house selling process. Our house sold within a few days and the whole experience to completion was exceptionally smooth. Charlie was always available to talk to and kept in contact with all parties to facilitate the move. Would definitely recommend.
Lorna · 4 December 2024
Agent replied · 29 December 2024
Dear Lorna,Thank you for your lovely review, it was a pleasure working with you. If you need anything in the future, please don’t hesitate to ask!Kind regards,Charlie & the Knight Frank Richmond team
★★★★★ 5/5
TrustpilotI don’t rate Knight Frank 5stars as…
I don’t rate Knight Frank 5stars as estate agents, especially KF Ascot. They definitely don’t work in favour of tenants. Especially those that give so much loyalty. This review of 5 stars is deserving as recently in the past few months, I finally have a Property Manager (3rd in under 4years), who actually listens and gets things done.Thank you Allan McSweenGreatly appreciate it
Rajni · 19 June 2024
Agent replied · 24 August 2024
Thank you for your review. We are sorry to hear about your experience with the Ascot office but we are pleased to hear that Allan has helped to make your experience a much better one and we hope this continues for years to come. Thank you again.Knight Frank
★★★★★ 5/5
TrustpilotFast service and thoughtful resolution
We’ve recently moved to the Wimbledon area from outside the UK. The property we are renting is fantastic, but a few items needed updating and fixing. Daniel Lloyd from Knight Frank has been assisting us with speedy turnaround and organizing repair technicians for a variety of issues. Although we’re early on in our time here, our experience with Daniel has been top notch so far!
Kirk · 8 May 2024
Agent replied · 11 June 2024
Thank you for your very kind words, Kirk. It's been a pleasure working with you since you moved into the property. Please let me know whenever you require further support or assistance.Kind regards,Daniel
★★★★★ 5/5
GoogleWe had a great experience with Knight Frank. Our lettings agent, Jad Zouhbi has been very helpful and provided prompt assistance when we had any questions.
Laura · 11 October 2025
Agent replied · 11 October 2026
Dear Laura,
Thank you so much for the lovely review, I hope you love your new home.
Best wishes,
Jad
★★★★★ 5/5
TrustpilotNatalie Dordoy was by far the best real…
Natalie Dordoy was by far the best real estate agent we have ever worked with. She is proactive, responsive, and went above and beyond to help us find a new home. She even continued to follow up with information about the neighborhood after the sale. I would highly recommend her to anyone seeking a new home in London. You will not be disappointed.
Andrew · 13 June 2024
Agent replied · 24 August 2024
Dear Andrew,Thank you for writing such a kind review. I'm pleased that I've been able to help you and hope you're enjoying your new home. Please do not hesitate to contact us if you need any further assistance.Kind regards,Natalie
★★★★★ 5/5
TrustpilotHIghly Recommended
The selling whole experience with KF has been positive throughout beginning with the marketing plan, through viewings, and ultimately a successful sale. Helen was professional, proactive, and diligent and has provided timely and helpful advice and guidance. We would recommend the KF team in Stow-on-the Wold strongly to anybody considering selling their property.
Richard · 21 November 2024
Agent replied · 29 December 2024
Thank you Richard for your kind review. It has been a pleasure to work with you on the sale and although it took rather longer than planned, working with a long chain, I am very happy we got there in the end. Let me know if I can ever be of assistance again. Best wishes, Helen
★★★★★ 5/5
TrustpilotJosh Ward-Brickett
Josh Ward-Brickett was our main contact on the letting side with Knight Frank. He kept us fully informed, organising the gardeners to blitz the garden and then sort out a contract. He also organised quotes for repairs, the EPC and gas to be checked. He was always very happy to help and ensure everything ran smoothly. He took the time to explain what was required as well as listening to us. He is a great asset to the company.
Andrew · 5 June 2023
Agent replied · 13 June 2024
Thank you very much for your kind words. It has and continues to be a pleasure working with you.Many thanks. Josh
★★★★★ 5/5
TrustpilotBy far the best agency we’ve had as a…
By far the best agency we’ve had as a tenant. Clear and consistent communication from the moment we started interacting at viewing and right through our tenancy (been 2 years now)
Ian · 9 September 2026
Agent replied · 11 June 2024
Hi Ian
Many thanks for your review and for the kind words. Delighted to hear that your tenancy is going smoothly.
If you ever need any assistance or have any questions, please don't hesitate to get in touch.
Many thanks
Jason and the Knight Frank Canary Wharf Lettings team
★★★★★ 5/5
TrustpilotJamie-Leigh Harvey of Esher/Cobham/Oxshott is excellent!
We wanted to give Jamie-Leigh Harvey of Knight Frank super-prime lets a big 5* review because of her on-going positive, constructive approach, even during times of uncertainty and contention. We have dealt with Jamie-Leigh for over five years and she is always highly professional and responsive, thoughtful in designing solutions, and provides excellent advice that is tailored to both the landlords' and the tenants' requirements - a truly client-centric attitude and delivery.
Nader · 24 November 2023
Agent replied · 11 June 2024
Dear Nader,Thanks so much for taking the time to write such a kind review.It has been a pleasure to help you over the years and thank you for remaining loyal to KF.All the best,Jamie-LeighHead of Super Prime LettingsSouth West London & Home Counties
★★★★★ 5/5
TrustpilotNatalie Dordoy was phenomenal
Natalie Dordoy was phenomenal - she listened to our desires and concerns and showed us properties that matched. She answered our questions honestly and didn't push things on us, rather she was patient and helpful, connecting us with useful resources and perspectives. Once we found the right spot, she was walked us through the process and made it easy for us. She was an absolute joy to work with from beginning to end!
Emma · 26 October 2023
Agent replied · 11 June 2024
Thank you ever so much Emma for your very kind words. It was so lovely to you meet you. Pop in when you are next passing. Natalie
★★★★★ 5/5
TrustpilotIn a safe hand
I just start dealing with KnightFrank for letting my property in London, and we are really pleased with our experience with them they have an efficient team and the professional work they are doing on behalf of us. All of the team is well recommended . Especially Patricia Tumba senior letting consultant, she is a very lovely and helpful person, she is always reachable and ready to help anytime with quick response for every inquiries or questions needed to clarify. I feel like I’m in safe hands when working with them.
ALI · 15 April 2023
Agent replied · 11 June 2024
Thank you Ali for your kind words. It was a pleasure assisting you and thank you again. Patricia
★★★★★ 5/5
TrustpilotStratford upon Avon
Stratford upon Avon. Giselle. Giselle took over when Shelley left. Initially I was concerned as had a long standing relationship with Shelley. I couldn’t have been more wrong. Giselle is on the ball, efficient and proactive. The whole thing has been very stressful but Giselle always did what she could to resolve ( and even anticipate ) issues. Thank you. Excellent job well done Sarah & David Dykes.
Sarah · 12 February 2024
Agent replied · 11 June 2024
Dear Sarah and DavidThank you very much for your lovely review, it’s so appreciated. It certainly was bumpy in the run up to exchange, however, all a distant memory now I hope! You were wonderful clients and I wish you every happiness in your new home.Kind regards,Giselle
★★★★★ 5/5
TrustpilotKnight Frank Stow-on-the-Wold
Our sellers used Knight Frank Stow-on-the-Wold and as a buyer they have been fantastic. Helen was brilliant with the communications, very proactive in ensuring everything was moving along, super professional with all our dealings and a genuine pleasure to deal with. Its well known that moving home is one of the most stressful times in life, but Knight Frank at Stow made it all really easy on our purchase.
Andrew · 17 January 2024
Agent replied · 11 June 2024
Thank you very much for your kind review. Working with proactive buyers really helps the whole process move forward smoothly. Thank you for the part you played. Please let me know if I can help in the future, and I hope you enjoy your new home in the Cotswolds. Best wishes Helen
★★★★★ 5/5
TrustpilotPatricia Tumba assisted us in June/July…
Patricia Tumba assisted us in June/July 2024 with finding and securing a suitable rental property in North London. She was friendly, professional, accommodating and responsive throughout the process. The quality of the service surpassed other agents we have dealt with in the past and we have no hesitation in recommending her and the company to others. Thank you Patricia!
Sami · 20 July 2024
Agent replied · 24 August 2024
Thank you for your kind words Sami, it was a pleasure helping you and Alaa find your new home.Do let me know if I can be of assistance with anything else during your tenancy.
★★★★★ 5/5
TrustpilotMade to feel at home from day 1
Where to begin as to how amazig Sakina and Zuzzanna were with our process in moving to The Author buildings. Not only did they take the time to help with our unique situation, they truly went out of her way to make sure we felt at home from day one.Thank you both so much.
Joana · 9 October 2024
Agent replied · 26 October 2024
Hi Joana, Thank you so much for your kind words. We’re so pleased that we could help you find your new home and so happy to hear about your experience. Zuzanna
★★★★★ 5/5
TrustpilotQuick Sale in Stow
We first worked with them 2 years ago and then again just this summer with our sale. Helen and the team are professional and able to help with any query. Moving is stressful but they made the process so much easier by keeping on top of what needed doing. Highly recommend!
Merlyn · 20 November 2024
Agent replied · 29 December 2024
Thank you for the very kind review, it has been lovely working with you over the last few years and I wish you all the very best with your new home. Do let me know if I can ever help in the future. Best wishes Helen
★★★★★ 5/5
TrustpilotTimi Adeleye- Knight Frank Belsize Park Lettings
Timi Adeleye from KF was amazing and really helpful in finding our new property. He gave us a lot of honest information and provided insightful recommendations. The process was smooth and easy and Timi was able to progress things very quickly. Very quick to respond to any queries or information.
Ali · 3 December 2024
Agent replied · 29 December 2024
Hi Ali, Thank you kindly for this.It was a pleasure working with you both and I hope you settle in your new home soon!Please feel free to reach out if there is anything else I can do.Timi
★★★★★ 5/5
TrustpilotExcellent experience with Summer at Knight Frank
Summer White recently assisted us with our flat search in London. As we were moving from Germany the process was a bit tricky. German companies can be a bit bureaucratic and slow. But Summer was super helpful, positive, and responsive the whole time and guided us through the referencing process. That flat was perfect for us and we really felt comfortable with Summer the entire time. Highly recommend.
John · 18 January 2024
Agent replied · 11 June 2024
Thank you John; it was a pleasure helping you find a new property. Do pop in when you are passing. Summer
★★★★★ 5/5
GoogleWonderful service from the team at KF Wapping, particularly Axel. Always courteous, supportive, incredibly joyful and a great person to be around. Thank you for making our experience immensely positive.
Adam · 4 August 2025
Agent replied · 16 April 2026
Thanks Adam for everything! Please let us know as soon as you have another property to let, we will look after you as always, and see you around Wapping soon,
Kind regards,
Axel
★★★★★ 5/5
TrustpilotExcellent service provided by Vinoath Selvakumar
Excellent service provided by Vinoath Selvakumar. Vinnie assisted me with extension of lease and communication was great so the whole process was easy, quick and smooth. Everything was settled with exchange of just few mails in a couple of days. My experience with Knight Frank has been excellent for the last four years.
Davor · 13 October 2024
Agent replied · 26 October 2024
Dear Davor,Thank you for the lovely review.It was a pleasure to assist you with your renewal.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotFantastic 5 star service!
Thank you so much Maisie, Amanda and Adam in Esher, for providing a brilliant, 5 star service selling our home. You were always quick to respond, communicative and proactive. It meant the process of selling our home was a less stressful experience having you onboard! We would have no hesitation in using you again. Thank you!
Katherine · 27 August 2024
Agent replied · 30 August 2024
It has been our pleasure to help you move, thank you for using us and also for your kind feedback. All the best from the Esher team.
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