Trusted Agent profile · London

Knight Frank London reviews

4.9

★★★★★ Excellent

239 reviews across 1 platform

352a Kings Road, London, SW3 5UU

Part of Knight Frank, see every office.

Knight Frank's office in London, at 352a Kings Road, is rated 4.9 out of 5 across 239 reviews on 1 platform, including 239 Google reviews rated 4.9.

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4.9 / 5

239

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Issy Foster was incredibly attentive, helpful and professional with finding and helping us buy our flat, nothing was too much trouble and she always got the job done plus was extremely polite. We were very pleased with the service Knight Frank provided.PositiveProfessionalism

Annie · 18 June 2022

5/5

Google

Working with you has been a delight,Toto. So professional yet caring. You guided us all the way in our purchase of our apartment in Chelsea. None of the sales gimmicks! So down to earth and honest.Whenever we had fears of a contract race, you always reassured us and made sure you were on top of things. With your guidance and timely interventions, we won the 'race'. Thank you ever so much!

Vinita · 19 June 2019

Agent replied · 17 June 2024

Dear Vinita, thank you so much for your kind words. It has been a pleasure working with you and we look forward to helping you again in the future.

5/5

Google

Damian Wills was very professional and went the extra mile to ensure that both the tenant and the landlord's deadlines and conditions were met.

Ian · 19 June 2018

Agent replied · 17 June 2024

Dear Ian, Thank you for taking the time to write such a kind review for Damian - we will pass on your comments to him. We are delighted to hear you had a positive experience with Knight Frank Chelsea and we look forward to working with you again in the future.

5/5

Google

Our experience of dealing with Toto at Knight Frank Chelsea has been nothing but exceptional. Nothing has been too much trouble and help has appeared whenever it was needed. We are extremely grateful for all the help that has made the purchase of a flat go through without a hitch. Guy and Sarah Norrie

Sarah · 19 June 2019

5/5

Google

Knight Frank in Chelsea are always extremely professional and offer the best possible service. Many thanks to Kitty and all in the lettings team.

Joshua · 19 June 2017

Agent replied · 17 June 2024

Hi Joshua, thank you for taking the time to provide us with your positive feedback about our lettings team.

5/5

Google

Great service and attention to detail. They know how to manage the process to reach a successful conclusion for the buyer and seller. Well done, and thanks.

Al · 17 July 2024

Agent replied · 24 August 2024

Thank you for your kind review. It was a pleasure working with you, and we look forward to assisting you in the future.

5/5

Google

James and his team are professional and it's been a pleasure in dealing with Knight Frank Chelsea over the last 7 years.

Ben · 19 June 2017

Agent replied · 17 June 2024

Thank you for taking the time, we look forward to continue to work with you in the future.

5/5

Google

A fantastic team of professionals headed by Charles Olver that has worked with us patiently over the past couple of months and got the deal over the line! Charles - special thanks to you for all of the support you offered to me and my clients during the negotiation process and after. I look forward to working with you again! ElenaPositiveResponsiveness, Quality, Professionalism, Value

Embrace · 18 June 2020

Agent replied · 17 June 2024

Thank you Elena for your very kind review of the Knight Frank service you received. We look forward to working with you again.

5/5

Google

I will recommend Knight Frank Chelsea to any buyer from Jordan and the Gulf States, who intends to purchase a property of his desire in London, as the honest and sincere follow up by Knight Frank sales staff , especially the assistance of Miss Harriet Russell, who devoted her experience and hard work, not to forget her charming personality in order to provide the buyer with all his requirements.

Nabil · 19 June 2017

Agent replied · 17 June 2024

Dear Nabil, thank you for taking the time to leave such a lovely review of the Chelsea team.

5/5

Google

Louisa has provided an excellent service showing me properties in Chelsea. Louisa was extremely efficient with all communication. Highly recommend!

Octavia · 19 June 2017

Agent replied · 17 June 2024

Thank you Octavia for the lovely comments and taking the time to provide us with your feedback.

5/5

Google

As a Solicitor I have found Nick and his team extremely helpful and pro active.Very god to deal with.

Max · 19 June 2017

Agent replied · 17 June 2024

Thank you Max for taking the time to write a review, we are pleased you had such a positive experience.

5/5

Google

Ines helped me find an apartment and was patient and helpful throughout the whole process. She sent me updated property lists and I eventually found the right one!

R · 16 April 2024

Agent replied · 17 June 2024

Thank you for your kind words. It was a pleasure assisting you. Ines

5/5

Google

Great service and experience at Knight Frank Chelsea thanks to Alessandro who was super efficient and proactive at finding me a new home. He's worked above and beyond- before and during work hours to ensure the job was done! Thank you so much!

Dominique · 18 June 2020

5/5

Google

Louise and her team were very professional and helpful throughout our house search. Thank you!

Lotty · 19 June 2018

Agent replied · 17 June 2024

Thank you Lotty for taking the time to write a review. It is greatly appreciated and we will pass on your kind words to Louise and the lettings team.

5/5

Google

Congratulations to the KF Chelsea team for providing a first class client experience and making it stress free! From the outset, Toto took great care in producing the marketing materials - they looked great! KF are honest with advice and provide regular updates which is really important. If I had mapped the ideal journey it would have been this one. A special mention to the fab Issy Foster, a true professional and super person who works hard for you and guides you through the selling experience - an asset to KF! I can't recommend KF highly enough, their fees are no different to other agents, but what you get is a high quality personal experience that continues throughout, not just to secure a sales contract.

Lindsey · 18 June 2022

5/5

Google

I had a great experience working with Knight Frank Chelsea. I've let two other apartments in London via other agencies and engaged with countless others over the course of three apartment searches, and I can say without a doubt that Knight Frank is among the best, if not THE best. I worked with Ed Pawson as my agent and Shannon Garton as my Tenancy Progressor, and both were extremely professional, responsive, and very pleasant to work with. It was refreshing and reassuring to feel like my tenancy prospects were in the hands of such professionals. I would fully endorse Knight Frank Chelsea and wholeheartedly recommend Ed and the team to anyone searching for property in the Chelsea area.

Joey · 18 June 2022

5/5

Google

Super service; professional, diligent and courteous. The follow-up was timely and spot-on. I have dealt with many real estate agents throughout the years and I have rarely come across such professional tenacity, understanding and execution; especially from Ed... not to forget the super backing of the whole team (Shannon, Ellie and now the smooth and professional take-over of Catrin... we feel safe and we know we are in good and diligent hands. Thumbs up to the team and a BIG thank you for making our move taste better!

Ziad · 18 June 2022

5/5

Google

All round excellent service. James Pace and his team are very knowledgable, trustworthy and straight talking.

Alister · 19 June 2016

Agent replied · 17 June 2024

Dear Ali, Thank you so much for taking the time to write us a review and for your kind words. Look forward to working with you again soon.

5/5

Google

We had a great experience working with Toto Lambert on our housing search. She was very patient during a search that lasted a couple of years and, unlike many other estate agents, only showed us properties that actually fit our criteria. Toto's very knowledgeable about the Chelsea market and a pleasure to deal with.

Rishad · 18 June 2021

Agent replied · 17 June 2024

Thank you, Rishad for taking the time to leave a review. Toto is delighted that you have found a beautiful home in Chelsea; she thoroughly enjoyed working with you and looks forward to working with you again in the future.

5/5

Google

Really impressed with John and the team...excellent service and could not recommend more highly

Clare · 19 June 2017

Agent replied · 17 June 2024

Thank you for taking the time to leave such a positive review for Knight Frank Chelsea!

5/5

Google

Thank you Arya and Lizzie for patiently assisting us to get the right rental property for our family and situation - which wasn't easy! And especially appreciate your counsel in an unusual circumstance which enabled us to make the right decision.

Tina · 19 June 2019

5/5

Google

Knight Frank were total professionals from start to finish. We had an excellent experience in a challenging market

Nina · 13 April 2024

Agent replied · 17 June 2024

Thank you, Nina for taking the time to leave a review. We are delighted that you enjoyed your experience with KF and look forward to working with you again in the future. Best wishes, Dan and Toto

5/5

Google

We've just arrived from Australia and have been dealing with Ines at Frank Knight Chelsea. She is very accommodating and professional and has assisted us immensely with our move. Highly recommended

Adrian · 16 April 2023

Agent replied · 17 June 2024

Dear Adrian, Thank you for your wonderful review. It has been a pleasure assisting you, and I hope to see you soon. Ines

5/5

Google

As a general practice Chartered Surveyor, I have good insight as to what's involved with doing the job... hence my urge to now leave a review in support of the excellent work done by Toto Lambert at Knight Frank. So often it comes down to the individuals involved and Toto has guided, advised and shepherded our sale of two properties, flawlessly. Thank you and well done. Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Yaser · 18 June 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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