Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIssy Foster was incredibly attentive, helpful and professional with finding and helping us buy our flat, nothing was too much trouble and she always got the job done plus was extremely polite. We were very pleased with the service Knight Frank provided.PositiveProfessionalism
Annie · 18 June 2022
★★★★★ 5/5
GoogleWorking with you has been a delight,Toto. So professional yet caring. You guided us all the way in our purchase of our apartment in Chelsea. None of the sales gimmicks! So down to earth and honest.Whenever we had fears of a contract race, you always reassured us and made sure you were on top of things. With your guidance and timely interventions, we won the 'race'. Thank you ever so much!
Vinita · 19 June 2019
Agent replied · 17 June 2024
Dear Vinita, thank you so much for your kind words. It has been a pleasure working with you and we look forward to helping you again in the future.
★★★★★ 5/5
GoogleDamian Wills was very professional and went the extra mile to ensure that both the tenant and the landlord's deadlines and conditions were met.
Ian · 19 June 2018
Agent replied · 17 June 2024
Dear Ian,
Thank you for taking the time to write such a kind review for Damian - we will pass on your comments to him. We are delighted to hear you had a positive experience with Knight Frank Chelsea and we look forward to working with you again in the future.
★★★★★ 5/5
GoogleOur experience of dealing with Toto at Knight Frank Chelsea has been nothing but exceptional. Nothing has been too much trouble and help has appeared whenever it was needed. We are extremely grateful for all the help that has made the purchase of a flat go through without a hitch.
Guy and Sarah Norrie
Sarah · 19 June 2019
★★★★★ 5/5
GoogleKnight Frank in Chelsea are always extremely professional and offer the best possible service. Many thanks to Kitty and all in the lettings team.
Joshua · 19 June 2017
Agent replied · 17 June 2024
Hi Joshua, thank you for taking the time to provide us with your positive feedback about our lettings team.
★★★★★ 5/5
GoogleGreat service and attention to detail. They know how to manage the process to reach a successful conclusion for the buyer and seller. Well done, and thanks.
Al · 17 July 2024
Agent replied · 24 August 2024
Thank you for your kind review. It was a pleasure working with you, and we look forward to assisting you in the future.
★★★★★ 5/5
GoogleJames and his team are professional and it's been a pleasure in dealing with Knight Frank Chelsea over the last 7 years.
Ben · 19 June 2017
Agent replied · 17 June 2024
Thank you for taking the time, we look forward to continue to work with you in the future.
★★★★★ 5/5
GoogleA fantastic team of professionals headed by Charles Olver that has worked with us patiently over the past couple of months and got the deal over the line! Charles - special thanks to you for all of the support you offered to me and my clients during the negotiation process and after. I look forward to working with you again!
ElenaPositiveResponsiveness, Quality, Professionalism, Value
Embrace · 18 June 2020
Agent replied · 17 June 2024
Thank you Elena for your very kind review of the Knight Frank service you received. We look forward to working with you again.
★★★★★ 5/5
GoogleI will recommend Knight Frank Chelsea to any buyer from Jordan and the Gulf States, who intends to purchase a property of his desire in London, as the honest and sincere follow up by Knight Frank sales staff , especially the assistance of Miss Harriet Russell, who devoted her experience and hard work, not to forget her charming personality in order to provide the buyer with all his requirements.
Nabil · 19 June 2017
Agent replied · 17 June 2024
Dear Nabil, thank you for taking the time to leave such a lovely review of the Chelsea team.
★★★★★ 5/5
GoogleLouisa has provided an excellent service showing me properties in Chelsea.
Louisa was extremely efficient with all communication. Highly recommend!
Octavia · 19 June 2017
Agent replied · 17 June 2024
Thank you Octavia for the lovely comments and taking the time to provide us with your feedback.
★★★★★ 5/5
GoogleAs a Solicitor I have found Nick and his team extremely helpful and pro active.Very god to deal with.
Max · 19 June 2017
Agent replied · 17 June 2024
Thank you Max for taking the time to write a review, we are pleased you had such a positive experience.
★★★★★ 5/5
GoogleInes helped me find an apartment and was patient and helpful throughout the whole process. She sent me updated property lists and I eventually found the right one!
R · 16 April 2024
Agent replied · 17 June 2024
Thank you for your kind words. It was a pleasure assisting you.
Ines
★★★★★ 5/5
GoogleGreat service and experience at Knight Frank Chelsea thanks to Alessandro who was super efficient and proactive at finding me a new home. He's worked above and beyond- before and during work hours to ensure the job was done! Thank you so much!
Dominique · 18 June 2020
★★★★★ 5/5
GoogleLouise and her team were very professional and helpful throughout our house search. Thank you!
Lotty · 19 June 2018
Agent replied · 17 June 2024
Thank you Lotty for taking the time to write a review. It is greatly appreciated and we will pass on your kind words to Louise and the lettings team.
★★★★★ 5/5
GoogleCongratulations to the KF Chelsea team for providing a first class client experience and making it stress free! From the outset, Toto took great care in producing the marketing materials - they looked great!
KF are honest with advice and provide regular updates which is really important. If I had mapped the ideal journey it would have been this one.
A special mention to the fab Issy Foster, a true professional and super person who works hard for you and guides you through the selling experience - an asset to KF!
I can't recommend KF highly enough, their fees are no different to other agents, but what you get is a high quality personal experience that continues throughout, not just to secure a sales contract.
Lindsey · 18 June 2022
★★★★★ 5/5
GoogleI had a great experience working with Knight Frank Chelsea. I've let two other apartments in London via other agencies and engaged with countless others over the course of three apartment searches, and I can say without a doubt that Knight Frank is among the best, if not THE best.
I worked with Ed Pawson as my agent and Shannon Garton as my Tenancy Progressor, and both were extremely professional, responsive, and very pleasant to work with. It was refreshing and reassuring to feel like my tenancy prospects were in the hands of such professionals.
I would fully endorse Knight Frank Chelsea and wholeheartedly recommend Ed and the team to anyone searching for property in the Chelsea area.
Joey · 18 June 2022
★★★★★ 5/5
GoogleSuper service; professional, diligent and courteous. The follow-up was timely and spot-on. I have dealt with many real estate agents throughout the years and I have rarely come across such professional tenacity, understanding and execution; especially from Ed... not to forget the super backing of the whole team (Shannon, Ellie and now the smooth and professional take-over of Catrin... we feel safe and we know we are in good and diligent hands. Thumbs up to the team and a BIG thank you for making our move taste better!
Ziad · 18 June 2022
★★★★★ 5/5
GoogleAll round excellent service. James Pace and his team are very knowledgable, trustworthy and straight talking.
Alister · 19 June 2016
Agent replied · 17 June 2024
Dear Ali, Thank you so much for taking the time to write us a review and for your kind words. Look forward to working with you again soon.
★★★★★ 5/5
GoogleWe had a great experience working with Toto Lambert on our housing search. She was very patient during a search that lasted a couple of years and, unlike many other estate agents, only showed us properties that actually fit our criteria. Toto's very knowledgeable about the Chelsea market and a pleasure to deal with.
Rishad · 18 June 2021
Agent replied · 17 June 2024
Thank you, Rishad for taking the time to leave a review. Toto is delighted that you have found a beautiful home in Chelsea; she thoroughly enjoyed working with you and looks forward to working with you again in the future.
★★★★★ 5/5
GoogleReally impressed with John and the team...excellent service and could not recommend more highly
Clare · 19 June 2017
Agent replied · 17 June 2024
Thank you for taking the time to leave such a positive review for Knight Frank Chelsea!
★★★★★ 5/5
GoogleThank you Arya and Lizzie for patiently assisting us to get the right rental property for our family and situation - which wasn't easy! And especially appreciate your counsel in an unusual circumstance which enabled us to make the right decision.
Tina · 19 June 2019
★★★★★ 5/5
GoogleKnight Frank were total professionals from start to finish. We had an excellent experience in a challenging market
Nina · 13 April 2024
Agent replied · 17 June 2024
Thank you, Nina for taking the time to leave a review. We are delighted that you enjoyed your experience with KF and look forward to working with you again in the future. Best wishes, Dan and Toto
★★★★★ 5/5
GoogleWe've just arrived from Australia and have been dealing with Ines at Frank Knight Chelsea. She is very accommodating and professional and has assisted us immensely with our move. Highly recommended
Adrian · 16 April 2023
Agent replied · 17 June 2024
Dear Adrian,
Thank you for your wonderful review. It has been a pleasure assisting you, and I hope to see you soon.
Ines
★★★★★ 5/5
GoogleAs a general practice Chartered Surveyor, I have good insight as to what's involved with doing the job... hence my urge to now leave a review in support of the excellent work done by Toto Lambert at Knight Frank. So often it comes down to the individuals involved and Toto has guided, advised and shepherded our sale of two properties, flawlessly. Thank you and well done. Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Yaser · 18 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.