Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRoly has provided a first class service for us in sourcing a property -he knows his area, was appropriately pro-active without being in your face and most of all ,delivered what he promised on time, every time .
James · 19 June 2017
Agent replied · 17 June 2024
Thank you James for your lovely review and for taking the time to provide us with you feedback, it is much appreciated.
★★★★★ 5/5
GoogleGreat service from KF in Chelsea, the lettings team were super helpful in finding us a property (we've had bad experiences with other agents in the past) so this was a breath of fresh air.
Would recommend.
Louise · 19 June 2017
Agent replied · 17 June 2024
Thank you for the lovely comment and taking the time to provide us with your feedback Louise. Do let us know if we can do anything for you in the future, Knight Frank.
★★★★★ 5/5
GoogleCharles Olver the head of the Knight Frank Chelsea team is very experienced, professional, and a pleasure to deal with.PositiveProfessionalism
Gulnara · 18 June 2022
Agent replied · 17 June 2024
Thank you Gulnara - Charlie and the Knight Frank team look forward to working with you again soon.
★★★★★ 5/5
GoogleAlessandro was very helpful, really enjoy meeting him, he is very professional and very dedicaded.
Thank you
Pierre · 19 June 2019
★★★★★ 5/5
GoogleKnight Frank were extremely professional, and handled my entire rental situation in the best possible way. Even when I wanted to move out early they were able to help me out and accommodate my request.
Khaled · 19 June 2017
Agent replied · 17 June 2024
Thank you very much for your review Khaled. It is much appreciated.
★★★★★ 1/5
GoogleCan’t even be trusted to keep track of keys.
Paula · 18 June 2023
Agent replied · 17 June 2024
Dear Paula, we are really sorry to hear about your experience. If you would like to discuss this further, please email complaints@knightfrank.com, and the team will be able to assist.
Thank you
Knight Frank
★★★★★ 5/5
GoogleCharlie Olver handled the sale of a freehold house in Chelsea perfectly - he was always responsive and pro active - I would thoroughly recommend him.PositiveResponsiveness, Quality, Professionalism
Charles · 26 October 2020
Agent replied · 17 June 2024
Thank you Charles for taking the time to leave a review.
★★★★★ 5/5
GoogleToto and Dan did an amazing job in the sale of my property, great service, professional, responsive, I couldn't recommend them more!PositiveResponsiveness, Quality, Professionalism, Value
Athely · 18 June 2021
Agent replied · 17 June 2024
Thank you, Athely for taking the time to leave a review of your experience with Knight Frank. Dan and Toto thoroughly enjoyed working with you and are delighted to have found a wonderful buyer for your home.
★★★★★ 5/5
GoogleBeau McCarty from KF did a great job on a recent purchase--he always answered calls and emails quickly and kept on top of things for this flat purchase which may otherwise have fallen through. He is very knowledgable and was pro-active during all the conveyancing, which was key to the deal going ahead. I would definitely recommend KF to both buyers and sellers!
Suzanne · 19 June 2019
★★★★★ 5/5
GoogleI thoroughly enjoyed my work experience at Knight Frank in Chelsea such a lovely team, very welcoming! Chloe as my manager was so helpful and I have learnt masses! Thank you :)
Mia · 19 June 2018
Agent replied · 17 June 2024
Thank you Amelia. We loved having you.
★★★★★ 5/5
GoogleI find that Ms. Antonia Lambert very professional. She is proactive and efficient in organizing viewings of properties. She has warm personalty and is always well prepared for the viewings. She is not a hard sale instead she is interested in helping clients finding the right property. She makes people feel at easy in working with her in long terms. Highly recommended.
Sue · 19 June 2019
★★★★★ 5/5
GoogleSpent 5 months looking. Most agents pushed me on something that wasn't right. Roly allowed me to take my time and I've made the right decision. Very happy we got there Roly!
Nicholas · 19 June 2017
Agent replied · 17 June 2024
Thanks Nick, really appreciate you taking the time to give us this great feedback. We hope you are enjoying your new home.
★★★★★ 5/5
GoogleWe both bought and sold our flat in Chelsea with Nick. He was very responsive and always available to answer queries and find solutions. He is personal, professional, and effective.
Delphinejeff · 19 June 2017
Agent replied · 17 June 2024
Thank you very much for taking the time to provide us with your feedback and your lovely comments have been passed on to Nick.
★★★★★ 5/5
GoogleGreat team - deal with John Waters on a regular basis and always goes the extra mile. Would not hesitate in recommending them. Thanks for all your help!
Ben · 19 June 2017
Agent replied · 17 June 2024
Thank you very much Ben for taking the time to write a review on John Waters. It is greatly appreciated and of course will be passed on to John.
★★★★★ 5/5
GoogleGreat team of professionals
James · 16 April 2023
Agent replied · 16 April 2026
Thank you for your kind review James!
★★★★★ 4/5
GoogleNice and pleasant. I would expect however the photos in the windows to be more than a decoration...
Rytis · 18 June 2021
Agent replied · 17 June 2024
Thank you for taking the time to write a review Rytis.
★★★★★ 5/5
GoogleLouise at Knight Frank continues to be a proactive agent who goes out of her way to find solutions for many of my high net worth clients.
Tilly · 19 June 2017
Agent replied · 17 June 2024
Thank you Tilly for taking the time to write a review for Louise and the Chelsea Lettings team.
★★★★★ 5/5
GoogleDamian Wills and Sam Williams gave a very good service. They answered very quickly to every question and found the apartment we were looking for. Highly recommended
Juan · 19 June 2017
Agent replied · 17 June 2024
Dear Juan, Thank you very much for your kind words about our lettings team and in particular Damian and Sam.
★★★★★ 5/5
GoogleStraight talking estate agents -wow and Abbie is the best
Adam · 19 June 2016
★★★★★ 5/5
GoogleRoly Ingleby-MacKenzie and his team at Frank Knight were excellent in helping me sell my flat in London. We received an offer 3 1/2 weeks after we put the property on the market and achieved a sale price that was higher than the other agencies were quoting me. I would definitely work with them again!
Pierre · 19 June 2018
★★★★★ 5/5
GoogleFirst class professional service from Louise in the Rental Department, good timely advice at a reasonable price, well done to the team. Thank you.
Mike · 19 June 2017
Agent replied · 17 June 2024
Dear Mike, Thank you for taking the time to provide us with your positive feedback about Louise and our lettings team.
★★★★★ 5/5
GoogleReceived good help from Knight Frank Chelsea and would highly recommend their service. Sophie Ormsby gave us excellent help and advice, and arranging several viewings for us on short notice when we were in the decisions phase, and helped us with other various issues. We couldn't be more happy with the flat we ended up renting.
Frederikke · 19 June 2016
★★★★★ 5/5
GoogleHave been very helpful over past 5 years, both the sales team and rental team are very prompt and have offered great service.
Robert · 19 June 2017
Agent replied · 17 June 2024
Thank you Robert for leaving such a positive review of both the Chelsea teams.
★★★★★ 5/5
GoogleA great team who provide a swift and efficient service. Very pleased with all dealings I have had with the KF Chelsea office.
Cheryl · 19 June 2017
Agent replied · 17 June 2024
Thanks Cheryl for your positive review, I very much look forward to continue to work with you in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.