Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI worked with Amanda to see a flat in Clerkenwell and she was really great! She was on time, professional and not salesy at all. I appreciate this in a good agent as they will give you time and space to decide what is best for you while giving you all the information you need to make an informed decision. On top of that, I asked her questions above and beyond the flat we viewed and she was able to help with all those details including referencing information and any details regarding the surrounding area of the flat. I felt she really cared that I found a nice place that suited all my needs. Top review for Amanda as an agent and will definitely be recommending her in the future to friends who are looking for a place!PositiveResponsiveness, Quality, Professionalism, Value
Nilmi · 30 August 2021
★★★★★ 5/5
GoogleFergus and Amanda were both very helpful in our property search and were able to find a slot for us to make a viewing on quite short notice. Fergus was able to give us plenty of useful information on the flat we were viewing which really helped us with our decision.
Amanda struck a great balance between being helpful and giving us time to respond compared to some rental agents who can end up being a little bit harassing!
Whilst we found a property through another agency, we really appreciated their time and help in looking at the properties they have available.PositiveResponsiveness, Professionalism
Michael · 30 August 2021
★★★★★ 5/5
GoogleWe recently sold our property via KFH and both Sunny and Jonathan did a great job supporting us through this process. Sunny was always available and super efficient. If you want to sell or buy a property with allot of sunshine involved I would highly recommend Sunny and KFH.
Omi · 1 May 2024
★★★★★ 1/5
GoogleI have had an absolutely horrendous experience working with KFH. I’ve rented in New York and London the past 15 years and this my worst rental experience in that time. KFH knowingly rented me a flat under the guidance it would be a long term (18 month) lease when they had actually already sold the exact flat before they showed to me and planned to kick me out in 6 months time. I was told the landlord had a bad last tenant and as long as I was a good tenant they would be interested in renting it the 18 months or ideally longer. This was a complete misrepresentation on their part for their own financial gain and now I have to move myself and my furniture again after only 6 months. They are completely unprofessional.
Kelly · 20 January 2025
★★★★★ 5/5
GoogleRecently had a very smooth experience with KFH, in particular with Jon Clews and Sunny Barhey (now at St John’s Wood branch). Both were incredibly professional, knowledgeable, and are clearly experts in their field.
Cian · 18 December 2024
★★★★★ 5/5
GoogleLewis and his team have been exceptional. Extremely commercial and professional. They have enabled me to let out my flat at the asking price without any void period. They presented solutions and were incredibly proactive and easy to deal with. Every single interaction has been helpful and pleasant. They will now be my go-to agents for letting out my flat in this area. I feel lucky to have found them.
A · 30 August 2022
★★★★★ 5/5
GoogleAmanda was a joy to work with as we were searching for our 2nd flat in central London. We have had bad experiences in the past with estate agents (which I won't name) but Amanda makes KFH seem to be a cut above the rest. She was incredibly responsive, empathetic, and proactive and I would 100% recommend her or KFH to a friend. Overall great service.
NB: I will edit or add to this review if my current opinion changes.PositiveResponsiveness, Quality, Professionalism
Daig · 9 December 2020
★★★★★ 5/5
GoogleFantastic experience with KFH while purchasing our apartment in London. Sunny Barhey, our main point of contact, was outstanding, professional, knowledgeable, and incredibly helpful throughout the process. His dedication to client satisfaction were remarkable. Highly recommend Sunny and KFH for anyone looking for a smooth and efficient property buying experience!
Pavel · 1 February 2024
★★★★★ 5/5
GoogleKFH are the gold standard of lettings agents. I've never before had such friendly, flexible and efficient service when searching for and renting a property. We really felt like they were looking after our interests as the tenants- whereas with other estate agents you often feel they only care about a quick sell for the landlord.
Massive thanks to Antonio, Fergus and Amanda. Antonio in particular was very helpful- calling/Whatsapping me and arranging viewings at flexible hours around my work day, and helping us refine our offers to landlords.PositiveResponsiveness, Quality, Professionalism
Bhagya · 30 August 2020
★★★★★ 5/5
GoogleAmanda was a joy to work with as we were searching for our 2nd flat in central London. We have had bad experiences in the past with estate agents (which I won't name) but Amanda makes KFH seem to be a cut above the rest. She was incredibly responsive, empathetic, and proactive and I would 100% recommend her or KFH to a friend. Overall great service.
NB: I will edit or add to this review if my current opinion changes.PositiveResponsiveness, Quality, Professionalism
Daigan · 30 August 2020
★★★★★ 5/5
GoogleAmanda at KFH Clerkenwell is amazing and I highly recommend her. She has been incredibly responsive and helpful from the moment that I started looking for a flat, and provided help throughout the entire process. She is very attentive, friendly, and honest. She is always patient, and at no point was she ever even the slightest bit pushy. With her help (along with the rest of the team at KFH) I ended up finding the perfect apartment in the right area and could not be happier. Again, I highly recommend her and will definitely ask for her again when the time comes to move house. Thank you!
Alex · 30 August 2020
★★★★★ 5/5
GoogleI have had a faultless experience with KFH Clerkenwell Estate Agents, particularly with Amanda. She called me about another property and spoke to me at length about my requirements. She then was able to suggest another property I probably would never have looked at but it is absolutely perfect and I’m delighted to have secured it. The whole process was smooth, communication was excellent and Amanda was very happy to answer all my questions. I viewed the property over FaceTime and Amanda was so helpful at ensuring I could see everything I needed in the video before making a decision. I have already passed on her details to 2 friends which is praise indeed. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
C · 30 August 2020
★★★★★ 5/5
GoogleAmanda L. at KFH had helped us tremendously. With Amanda’s professionalism, listening skills, due diligence and knowledge, she had managed to find us a selection of great apartments based on our needs and wants. It is clear that she puts her time and effort into each of her clients and landlords; creating the best deal possible whilst being honest about any potential issues. This had been our best experience with an agent/negotiator in London to date.
A big Thank you to Amanda for all of your help!PositiveResponsiveness, Quality, Professionalism, Value
K · 30 August 2020
★★★★★ 5/5
GoogleWe recently secured an apartment with Kinleigh Folkard and Hayward Clerkenwell Estate Agents, in the Clerkenwell area. I spoke to Amanda about what I needed and our budget, and within a week she was able to find our dream apartment in the location which we wanted. Not to mention cheaper than we expected! She was really great to work with, very responsive and made our process very smooth with no dramas. Recommend going with these Estate agents, and ask for Amanda for an experience like mine!PositiveResponsiveness, Quality, Professionalism, Value
Ellie · 30 August 2020
★★★★★ 5/5
GoogleMy partner and I purchased our first home with the help of Nathan and Jon at KFH in Clerkenwell. We really appreciated the clear and timely communication from both and rarely had any difficulties getting hold of them if we needed to. They were proactive and responded to our concerns quickly and efficiently. We had a relatively stress-free experience in part thanks to their highly professional service.
Oliver · 19 May 2025
★★★★★ 5/5
GoogleKFH were recommended to us by friends who are also letting their property. I was impressed by Fergus and his team from the very first phone call. Fergus in particular was very professional as his approach was more consultative than sales like. They found us a tenant before the property was even listed and we’ve been very pleased so far. Highly recommend this team if you are looking to let a property.PositiveResponsiveness, Quality, Professionalism
Tina · 30 August 2021
★★★★★ 5/5
GoogleThe KFH Clerkenwell team is exceptional! I first met one of their agents Summer, a couple of months ago. She was extremely professional and really helped us with figuring out our living situation in such an exceptionally chaotic housing crisis situation. Summer is a great asset to her team and her clients alike!
Dea · 26 October 2023
★★★★★ 5/5
GoogleRenting through Amanda at KFH was a great experience. Amanda was always professional and timely in her responses. The application and lease signing process was seamless -- all can be done digitally on a nice website (have not seen this with any other estate agents). I hope to stay at my flat for a while, but if I move, I would definitely work with Amanda again and highly recommend that anyone looking for a flat go through KFH because they make it so easy.
Sam · 13 November 2019
★★★★★ 5/5
GoogleI recently worked with Sunny on the sale of an apartment for a mutual client. Acting as the conveyancer it was very refreshing to deal with such a pro-active, well informed selling agent.
Thank you for your hard work and assistance.
Simon
Simon · 31 May 2024
★★★★★ 5/5
GoogleI was looking to re-let my flat after a sale failed to complete, and KFH were able to find a new tenant within a very short space of time, at a very good rental. Summer was great in helping us get everything signed up, and in keeping us informed along the way.
Robert · 3 November 2023
★★★★★ 5/5
GoogleHad the pleasure of co-ordinating with Summer Baker who assisted us on viewing and agreeing a lease on a fabulous property in Angel. She was friendly, helpful and efficient throughout and made the experience extremely enjoyable, we are thrilled!! Thank you to Summer and the KFH team - very much appreciated :)
Ali · 3 November 2023
★★★★★ 5/5
GoogleAdam was a wonderful guide and help on the London market.
We were specifically looking to lease a flat in Islington / Clerkenwell and he showed us the properties we were interested in... as well as one more -- which we immediately fell in love with. Adam was then wonderfully helpful and incredibly responsive in securing us the lease, always responding to calls / texts and encouraging and warm. From initial viewings to securing our dream flat took 2 days. We couldn't recommend using KFH and Adam enough!
Alexandra · 31 August 2019
★★★★★ 5/5
GoogleWe walked into the branch with a very tight deadline for finding a flat, we met Fergus right away and he was very calming and professional. He found a few suitable flats quickly and told us Amanda would help us with the viewings. She contacted us very quickly to confirm and introduce herself.
We met her the next day, she was very punctual and kind. She gave us a lot of information about each flat and its surrounding areas, she was very understanding of our requirements and issues with the flat and was very flexible in meeting them. We felt like we could really trust her rightaway, and this was only confirmed by her offering to speak to one of the landlords about minor modifications that would otherwise be a dealbreaker. She was really one of the best realtors we met in London! Thank you Fergus and especially Amanda for all your time and effort!!
Tina · 31 August 2019
★★★★★ 5/5
GoogleI would recommend KFH in St John’s street and would definitely use them again, Fergus and Tom who were exceptionally professional and courteous.
It was my first time renting a property and I was quite anxious about estate agents. But Fergus had made the process so easy from start to finish. Always on call, replied to all my emails very quickly.
I would also like to add how compassionate and kind both Fergus and Tom were. Both made sure that everything was sorted. An amazing customer service. Thank you very much!
Great asset to the company!
Jusnara · 31 August 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.