Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom the initial contact through to our move in Alisdair was very professional, helpful and communicative . Our experience with KFH was fantastic thanks to his attentiveness, patience and positivity especially considering he was only temporarily covering our location branch and we are now happily renting in a new property thanks to him!
Cerys · 16 October 2025
Agent replied · 16 April 2026
Thank you so much for your kind words, Cerys Jones. We are thrilled to hear that Alisdair provided you with such professional and supportive service during your move. Your positive experience is what we strive for, and we will be sure to share your feedback with the team. Thank you again
★★★★★ 5/5
GoogleI was fortunate to have been supported by Pippa and Alex through my home buying journey. As a first time buyer, their guidance and advice made it very easy for me to navigate through the process. Their patience, kindness and responsiveness made my experience even better. Thanks a lot!
Sashini · 9 October 2026
Agent replied · 16 October 2026
Thank you, Sashini, for your kind feedback. We're thrilled to know that our team was able to support you throughout your home-buying journey and make the process a positive experience. It was a pleasure assisting you, and we truly appreciate your trust in us. If we can help with anything in the future, we'd be delighted to hear from you.
★★★★★ 5/5
GoogleWe can’t thank Chris enough for all his help in finding us a flat. From start to finish he was proactive, organised, and always quick to respond, which was such a relief when we were working to a tight deadline. He really went the extra mile to make sure everything moved forward smoothly, and his clear, friendly communication made the whole process so much easier for us. Chris was supportive, professional, and approachable throughout, and we genuinely felt like he had our best interests at heart. We’re very grateful for everything he did and wouldn’t hesitate to recommend him to anyone looking for a reliable and dedicated estate agent.
Thank you so much.
Numra · 22 August 2025
★★★★★ 5/5
GoogleBig thank you to Pippa and her stuff at KFH Raynes Park, they have made very easy thrall process and the communication was always quick and easy, highly recommended!
Andrea · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your fantastic feedback Andrea. We are so happy to hear that Pippa and the team at KFH Raynes Park provided you with quick and reliable communication, making the process so easy for you. Your high recommendation truly means the world to us, and we look forward to offering you our trustworthy support and quality service again in the future.
★★★★★ 5/5
GoogleChoosing the right estate agent to sell your house is a big decision.
I did plenty of research and had an extensive list of questions to ask.
Alex had good, solid answers to everything I threw at him.
He didn’t attempt the hard sell but was, as it turns out justifiably, confident in achieving a good price and a well-managed sale. Alex was upfront about everything before we engaged KFH’s services but more importantly remained approachable, responsive, helpful and reassuring throughout.
Before the house went on the market, Alex introduced us to the team who would be showing the property to potential buyers. Pippa, Charlie and Marcus were all extremely personable and having met them we felt even more confident we were in good hands.
The company who took care of the photography and floor plan for the property listing were also courteous and professional. We were very happy with the results.
KFH also provided contacts for solicitors, who have also provided an excellent service.
The fact they worked on a no sale no fee basis was reassuring and their prices were extremely reasonable
The offer we accepted, which was at the high end of our expectations, was secured within just a few days of the house going on the market. Another huge tick!
Marcus, who was responsible for securing the offer, was also a pleasure to deal with. He moved to another branch mid process, so Alex took over handling the sale and was immediately up to speed on every relevant detail.
Estate agents may have a bad reputation, but we’ve been more than happy with the service KFH have provided throughout. They have been, professional, courteous, supportive and most importantly have delivered a highly satisfactory outcome.
I have absolutely no hesitation in recommending, Alex and the team at the KFH Raynes Park branch!
Alan · 10 August 2025
★★★★★ 5/5
Google**⭐⭐⭐⭐⭐ Alisdair is an Absolute Star!**
I couldn’t have asked for a better estate agent than Alisdair. From our very first conversation, he was professional, knowledgeable, and genuinely cared about finding the perfect home for me. His attention to detail and local expertise made all the difference, he even spotted things I hadn’t considered!
What really stood out was his honesty, patience and quick responses. Whether it was answering my late-night questions or going the extra mile to arrange last-minute viewings, Alisdair made the entire process stress-free and enjoyable. Thanks to him, I secured my dream tenancy.
If you’re looking for an agent who’s trustworthy, proactive, and genuinely passionate about helping tenants, Alisdair is your person. I’ll be recommending him to everyone!
**10/10, Outstanding service!**
Sushuma · 3 August 2025
★★★★★ 5/5
GoogleI was looked after by Chris Owusu in my search for a property in London, and he was absolutely brilliant - the best estate agent I’ve ever used. So professional, knowledgeable, honest and clear through every communication point I had with him. He went above and beyond to support me in securing a property, really reassuring me and making it clear he was in my corner. It was the easiest and most stress-free property search I’ve ever had and I couldn’t recommend him more highly! Thank you so much Chris for all your help and efforts, you really are a superstar!!
Maddie · 16 July 2025
★★★★★ 5/5
GoogleAll the team at KFH were incredibly helpful, friendly and communicative with my recent flat sale. Marcus, Charlie and Alex were always on hand, responded quickly and I felt they had my sale as priority through the whole process. The sale was tricky due to a complicated chain, but their professionalism, kindness and support made the process stress free. I highly recommend KFH Raynes Park to anyone who would like to feel supported though any house sale or purchase.
Sarah · 16 July 2025
★★★★★ 5/5
GoogleI had a very positive experience with KFH throughout the rental process. Christian was incredibly helpful, patient, and responsive from start to finish, always ready to answer my questions and guide me through each step.
Moving can be a very stressful time, but Christian made the whole process much easier with clear communication and support. I’m very happy in my new home and grateful for the professional and friendly service I received.
Ingrid · 10 August 2025
★★★★★ 5/5
GoogleThank you Alisdair, you were awsome. From the moment of contact through to the end you could not have done anymore. You knew our situation, we needed to move quickly, and you worked so hard for us. Checking up on paperwork, getting everything in order for us to have a house to live in. You gave us piece of mind and excellent professionalism.
I know I called you a lot but you always answered my questions with good humour. You did a superb job, no one could have done it better. Also thanks to anyone who took my calls you were good too. Thank you from Carol & Jean
C · 18 May 2025
★★★★★ 5/5
GoogleWe appointed KFH to market a property in Morden having been impressed with their knowledge, service offering and competitive pricing. Really pleased with this decision as they (Alex and Pippa in particular) were brilliant to deal with, especially through great communication, marketing and ongoing support through the life of the transaction. The property sold quickly to a buyer already on their books at a price we were delighted with (above asking). Can’t recommend highly enough. Really grateful for their help & support - thanks
Tim · 16 October 2025
Agent replied · 16 April 2026
Thank you so much for your kind words, Tim Clem. We're so happy to hear that Alex and Pippa provided you with support and great communication throughout the process. Your recommendation means a lot to us. Thank you
★★★★★ 5/5
GoogleWe had a fantastic experience with Christian from Kinleigh Folkard & Hayward. As first-time renters in London, we were new to the rental process, and Christian went above and beyond to help us secure our ideal flat. He was extremely proactive, always responsive, and guided us through each step with genuine care and professionalism. Thanks to his dedication, we were able to move into our new home with ease and confidence. Highly recommend Christian and the team at Kinleigh Folkard & Hayward for anyone looking to find a home in London!
Saif · 16 April 2025
★★★★★ 5/5
GoogleI had a great experience with Christian Owusu from Kinleigh Folkard & Hayward. I wanted to rent a flat in the London and I was new,it was Christian that help me secure an flat of my choice.He was extremely proactive, always responsive, and guided me through each step with genuine care and professionalism. I moved into my new home with ease and confidence. I Highly recommend Christian Owusu and the team at Kinleigh Folkard & Hayward for anyone looking to find a home in London!
Sandra · 16 April 2025
★★★★★ 5/5
GoogleWife and I looking for insight on homes and flats in London on the phone for hours honestly everyone sounds the same sales pitching until I must say I had the pleasure of speaking with CHRIS from Kinleigh Folkard & Hayward in Raynes Park and I can’t praise him enough he was incredibly polite, patient, and took the time to answer every question I had in detail making it a genuine interaction had a laugh. His knowledge of the market and the developments we discussed was impressive and he provided clear insightful feedback throughout. It’s rare to find someone so dedicated to ensuring you feel informed and confident. I’m not one for reviews but I have to highly recommend Chris at KFH Raynes Park for exceptional estate agent services cheers to us moving down to London thanks again Christian mate amazing lad.
Knola · 16 April 2025
★★★★★ 5/5
GoogleWe had an outstanding experience with KFH in securing our new rental home, and we can’t recommend them highly enough! From start to finish, the process was smooth and stress-free, thanks to the exceptional service from Alisdair.
Alisdair was incredibly understanding, friendly, and professional. He truly listened to our needs and ensured we found the perfect place. He made the entire viewing and application process seamless, always keeping us informed and going the extra mile to make us feel comfortable and confident in our decision.
If you’re looking for an estate agent who truly cares and delivers top-notch service, KFH, and especially Alisdair, is the way to go. Thank you for making our move such a positive experience!
Shamiso · 6 April 2025
★★★★★ 5/5
GoogleI had an excellent experience buying through KFH in Raynes Park. Jamie supported me throughout the entire process and was outstanding from start to finish. He was professional, responsive, and made everything run smoothly. I wouldn’t hesitate to work with KFH in the future.
Nicola · 16 July 2026
Agent replied · 16 October 2026
Thank you for sharing your wonderful experience, Nicola. We are thrilled to hear that Jamie provided outstanding support and professionalism throughout your journey. Our knowledgeable team is dedicated to ensuring smooth transactions and achieving truly successful outcomes for our clients. Thank you again for this great review.
★★★★★ 1/5
GoogleUnethical and disturbing service. I left the property I rented via KFH 3 months ago and they just contacted me for the deposit asking a huge amount for repairs. They are asking for money while actually they already sold the property 3 months ago and the new owner already asked for a permission to extend the house. Avoid them at any cost.
Steve · 13 October 2026
★★★★★ 5/5
GoogleI would highly recommend Albertas to anyone looking to rent. He absolutely understood from the first moment what we were looking for and didn't stop until found it for us. He has made the experience quick, easy and way less stressful than I was expecting. He explained every step of the process and has been so quick getting back to us on any questions or concerns we had. Thank you Albertas! Your help is greatly appreciated.
Alexandra · 16 April 2025
★★★★★ 5/5
GooglePippa & Alex were a pleasure to work with, making the process of buying a property with KFH a breeze - would recommend!
Luke · 16 November 2025
Agent replied · 16 April 2026
Thank you so much for your kind words, Luke. We're thrilled to hear that Pippa and Alex made your property buying experience a breeze. Your recommendation means a lot to us and reflects our commitment to providing trustworthy service.
★★★★★ 5/5
GoogleVery positive experience with Simon and Fred at Raynes Park Branch. Were very helpful, informative, timely and attentive when helping us secure our rental property and made the entire process very smooth and uncomplicated from start to finish. Would highly recommend.
Jayd · 16 July 2026
Agent replied · 16 October 2026
Thank you for sharing your positive experience, Jayd. We are delighted to hear that Simon and Fred provided knowledgeable and supportive assistance throughout your rental process. Our team is committed to delivering reliable and quality service, ensuring a smooth experience for our clients. We appreciate your recommendation and wish you all the best in the future.
★★★★★ 5/5
GoogleA very positive experience selling my property with KFH Raynes Park. A special thanks to Pippa who was a pleasure to deal with throughout the process. Thanks again, Pippa!
Gav · 16 September 2025
Agent replied · 16 April 2026
Thank you so much for your kind words, Gav. We're thrilled to hear you had a very positive experience selling your property with KFH Raynes Park and that Pippa provided you with such trustworthy support. We appreciate your feedback.
★★★★★ 5/5
GoogleApproached KFH Raynes Park for the sale of our house and was absolutely delighted with the service received from Ross and Charlie. They were professional at all times, kept us updated regularly and worked hard to overcome challenges to get the sale through at the agreed price. They were patient, friendly and always available. Thank you Ross, Charlie and team and will definitely use your services again in the future.
Kaushik · 16 April 2025
★★★★★ 5/5
GoogleSuch a thoughtful estate agents, Albertas was so friendly and was excellent communicating new properties for rent. I found him to be thinking of the tenant and what would work best, which was invaluable in our search. After securing somewhere, Caprice made the transition really smooth, replying so quickly and allowing to process to move along. Thank you both so much, I’d really recommend working with them at KFH.
Ella · 16 April 2025
★★★★★ 5/5
GoogleKFH Raynes Park recently assisted us in securing a rental property. Alisdair was extremely helpful and kept us well informed throughout the process. I feel he went above and beyond as we viewed the property 3 times and he went out of his way to fit these into his schedule which definitely made it a stress free process. Thank you Alisdair, we really appreciate your time and efforts.
Linda · 16 April 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.