Trusted Agent profile · London

Kinleigh Folkard and Hayward Sales London reviews

★★★★★ Excellent

501 reviews across 1 platform

1A Station Buildings, 5-9 Coombe Lane, Raynes Park, London, SW20 8NE

Kinleigh Folkard and Hayward Sales's office in London, at 1A Station Buildings, is rated 4.9 out of 5 across 501 reviews on 1 platform, including 501 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

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4.9 / 5

501

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Kinleigh Folkard and Hayward Sales, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

KFH recently managed the sale of my house in the Apostles and were extremely professional from start to finish. They proactively monitored online activity and shared reporting (not something offered by agents I’ve used in the past), they called with regular updates and also gave clear guidance on pricing and marketing strategy. Once a buyer came forward, they handled the price negotiations and the run up to exchange very smoothly and professionally. A big thanks to Alex Singh and his team, in particular Pippa and Jamie! I wouldn’t hesitate to recommend this team to anyone looking to sell (or buy) in the Raynes Park area!

George · 16 March 2026

Agent replied · 16 April 2026

Thank you for sharing your experience George. We are so glad to hear that our proactive approach and local expertise made a difference in your sale. Our team strives for truly successful outcomes and we appreciate your recommendation. If you need any further assistance, please feel free to reach out to us. This is one of the best reviews to receive.

5/5

Google

I had a great experience with KFH Raynes Park, particularly with the help I received from Chris. He was excellent throughout the moving-in process and was very prompt, organised, and always quick to help with anything that came up. He made what could have been a stressful time feel smooth and straightforward, which I really appreciated. Overall, the support and communication were great, and it made the move much easier. Many thanks to Chris and the team for handling the process so efficiently. I would happily recommend KFH Raynes Park based on this experience!!!

Elif · 16 February 2026

Agent replied · 16 April 2026

Thank you so much for your kind words, Elif. We're thrilled to hear that Chris provided you with excellent support and made your moving-in process smooth and straightforward. Your recommendation means a lot to us, and we will certainly share your feedback with Chris and the team to continue delivering reliable and customer service.

5/5

Google

Jamie was great to deal with. I had only requested to view one property, but he proactively suggested and showed me two other suitable options back-to-back, which I really appreciated. His communication has been very prompt and responsive, and he was knowledgeable, friendly and professional throughout, without ever being pushy. He answered our questions clearly and made the whole experience feel easy and well organised. He also very kindly gave us a lift to the station when it started raining, which was much appreciated. A really positive viewing experience overall. Thank you.

Simone · 16 January 2026

Agent replied · 16 April 2026

Thank you for your wonderful feedback, Simone. We're thrilled to hear that Jamie provided you with a customer-centric experience and went above and beyond by showing you additional properties. Your kind words about his prompt communication and support mean a lot to us, and we look forward to assisting you again in the future if needed.

5/5

Google

My partner, dog, and I have recently moved to Rayne's Park with the help of Alisdair White from KFH. Alisdair has been incredibly helpful, communicative, and efficient from the beginning. He was very honest and informative during the show around. The assistance also continued well after contracts were signed calling us on the move-in day and helping us get support with a broken down boiler on night one. We would highly recommend Alisdair, thanks again!

Nathan · 16 February 2026

Agent replied · 16 April 2026

Thank you for your wonderful review, Nathan. We are thrilled to hear that Alisdair provided you with such reliable and honest support throughout your move to Rayne's Park. Your recommendation means a lot to us.

5/5

Google

Big thanks to Raynes Park team, especially Alex for the professionalism he demonstrated throughout the course of our purchase. The transaction was far from straightforward, with our chain collapsing on two occasions. At each stage, Alex managed the situation effectively, ensuring that our onward purchase was not put at risk. His communication was clear and consistent, and his calm approach gave us confidence during what could have been a very stressful time. Alex demonstrates all the qualities of an excellent estate agent, and we would not hesitate to recommend him

Tarun · 16 October 2025

Agent replied · 16 April 2026

Thank you so much for your wonderful feedback, Tarun. We are delighted to hear that Alex's professionalism and clear communication provided you with the support and trust you needed during your purchase, especially given the challenges you faced. Your recommendation means the world to us.

5/5

Google

KFH Raynes Park were the acting Estate Agents on our recent purchase. Initially we were dealing with Marcus and later transferred to Alex. Both were professional, responsive, and kept us updated throughout the process. Communication was always clear, and they were proactive in chasing things up to ensure the purchase moved forward smoothly. Buying a property can be stressful, but their support really helped make the experience much easier. Would happily recommend KFH Raynes Park to others looking to buy or sell in the area.

Adam · 16 October 2025

Agent replied · 16 April 2026

Thank you so much for your fantastic review, Adam. We are delighted to hear that Marcus and Alex provided you with such professional and reliable support during your purchase. We are very grateful for your kind recommendation.

5/5

Google

Alisdair from KFH was extremely honest and helpful during our dealings with him. Everything was done quickly and he was very helpful in assisting with issues we had with the property that needed contact with previous tenants to resolve. Myself and my family are very grateful for Alisdair’s efforts.

Craig · 16 February 2026

Agent replied · 16 April 2026

Thank you so much for your kind words, Craig. We're thrilled to hear that Alisdair provided you with honest and reliable support throughout your experience. Your gratitude means a lot to us, and we look forward to serving you and your family again in the future.

5/5

Google

Jamie was fantastic to work with. They arranged a viewing for the one property we were interested and even went above and beyond by lining up additional homes for us to see. This really showed their commitment and focus on great customer service.

Luis · 16 March 2026

Agent replied · 16 April 2026

Thank you for sharing your experience with us. We are delighted to hear that Jamie provided such supportive service and arranged additional viewings to meet your needs. Our focus is always on delivering quality outcomes and aligning with our clients' goals.

5/5

Google

From the initial contact through to our move in Alisdair was very professional, helpful and communicative . Our experience with KFH was fantastic thanks to his attentiveness, patience and positivity especially considering he was only temporarily covering our location branch and we are now happily renting in a new property thanks to him!

Cerys · 16 October 2025

Agent replied · 16 April 2026

Thank you so much for your kind words, Cerys Jones. We are thrilled to hear that Alisdair provided you with such professional and supportive service during your move. Your positive experience is what we strive for, and we will be sure to share your feedback with the team. Thank you again

5/5

Google

Big thank you to Pippa and her stuff at KFH Raynes Park, they have made very easy thrall process and the communication was always quick and easy, highly recommended!

Andrea · 16 February 2026

Agent replied · 16 April 2026

Thank you so much for your fantastic feedback Andrea. We are so happy to hear that Pippa and the team at KFH Raynes Park provided you with quick and reliable communication, making the process so easy for you. Your high recommendation truly means the world to us, and we look forward to offering you our trustworthy support and quality service again in the future.

5/5

Google

We can’t thank Chris enough for all his help in finding us a flat. From start to finish he was proactive, organised, and always quick to respond, which was such a relief when we were working to a tight deadline. He really went the extra mile to make sure everything moved forward smoothly, and his clear, friendly communication made the whole process so much easier for us. Chris was supportive, professional, and approachable throughout, and we genuinely felt like he had our best interests at heart. We’re very grateful for everything he did and wouldn’t hesitate to recommend him to anyone looking for a reliable and dedicated estate agent. Thank you so much.

Numra · 22 August 2025

5/5

Google

Choosing the right estate agent to sell your house is a big decision. I did plenty of research and had an extensive list of questions to ask. Alex had good, solid answers to everything I threw at him. He didn’t attempt the hard sell but was, as it turns out justifiably, confident in achieving a good price and a well-managed sale. Alex was upfront about everything before we engaged KFH’s services but more importantly remained approachable, responsive, helpful and reassuring throughout. Before the house went on the market, Alex introduced us to the team who would be showing the property to potential buyers. Pippa, Charlie and Marcus were all extremely personable and having met them we felt even more confident we were in good hands. The company who took care of the photography and floor plan for the property listing were also courteous and professional. We were very happy with the results. KFH also provided contacts for solicitors, who have also provided an excellent service. The fact they worked on a no sale no fee basis was reassuring and their prices were extremely reasonable The offer we accepted, which was at the high end of our expectations, was secured within just a few days of the house going on the market. Another huge tick! Marcus, who was responsible for securing the offer, was also a pleasure to deal with. He moved to another branch mid process, so Alex took over handling the sale and was immediately up to speed on every relevant detail. Estate agents may have a bad reputation, but we’ve been more than happy with the service KFH have provided throughout. They have been, professional, courteous, supportive and most importantly have delivered a highly satisfactory outcome. I have absolutely no hesitation in recommending, Alex and the team at the KFH Raynes Park branch!

Alan · 10 August 2025

5/5

Google

**⭐⭐⭐⭐⭐ Alisdair is an Absolute Star!** I couldn’t have asked for a better estate agent than Alisdair. From our very first conversation, he was professional, knowledgeable, and genuinely cared about finding the perfect home for me. His attention to detail and local expertise made all the difference, he even spotted things I hadn’t considered! What really stood out was his honesty, patience and quick responses. Whether it was answering my late-night questions or going the extra mile to arrange last-minute viewings, Alisdair made the entire process stress-free and enjoyable. Thanks to him, I secured my dream tenancy. If you’re looking for an agent who’s trustworthy, proactive, and genuinely passionate about helping tenants, Alisdair is your person. I’ll be recommending him to everyone! **10/10, Outstanding service!**

Sushuma · 3 August 2025

5/5

Google

I was looked after by Chris Owusu in my search for a property in London, and he was absolutely brilliant - the best estate agent I’ve ever used. So professional, knowledgeable, honest and clear through every communication point I had with him. He went above and beyond to support me in securing a property, really reassuring me and making it clear he was in my corner. It was the easiest and most stress-free property search I’ve ever had and I couldn’t recommend him more highly! Thank you so much Chris for all your help and efforts, you really are a superstar!!

Maddie · 16 July 2025

5/5

Google

All the team at KFH were incredibly helpful, friendly and communicative with my recent flat sale. Marcus, Charlie and Alex were always on hand, responded quickly and I felt they had my sale as priority through the whole process. The sale was tricky due to a complicated chain, but their professionalism, kindness and support made the process stress free. I highly recommend KFH Raynes Park to anyone who would like to feel supported though any house sale or purchase.

Sarah · 16 July 2025

5/5

Google

I had a very positive experience with KFH throughout the rental process. Christian was incredibly helpful, patient, and responsive from start to finish, always ready to answer my questions and guide me through each step. Moving can be a very stressful time, but Christian made the whole process much easier with clear communication and support. I’m very happy in my new home and grateful for the professional and friendly service I received.

Ingrid · 10 August 2025

5/5

Google

Thank you Alisdair, you were awsome. From the moment of contact through to the end you could not have done anymore. You knew our situation, we needed to move quickly, and you worked so hard for us. Checking up on paperwork, getting everything in order for us to have a house to live in. You gave us piece of mind and excellent professionalism. I know I called you a lot but you always answered my questions with good humour. You did a superb job, no one could have done it better. Also thanks to anyone who took my calls you were good too. Thank you from Carol & Jean

C · 18 May 2025

5/5

Google

We appointed KFH to market a property in Morden having been impressed with their knowledge, service offering and competitive pricing. Really pleased with this decision as they (Alex and Pippa in particular) were brilliant to deal with, especially through great communication, marketing and ongoing support through the life of the transaction. The property sold quickly to a buyer already on their books at a price we were delighted with (above asking). Can’t recommend highly enough. Really grateful for their help & support - thanks

Tim · 16 October 2025

Agent replied · 16 April 2026

Thank you so much for your kind words, Tim Clem. We're so happy to hear that Alex and Pippa provided you with support and great communication throughout the process. Your recommendation means a lot to us. Thank you

5/5

Google

We had a fantastic experience with Christian from Kinleigh Folkard & Hayward. As first-time renters in London, we were new to the rental process, and Christian went above and beyond to help us secure our ideal flat. He was extremely proactive, always responsive, and guided us through each step with genuine care and professionalism. Thanks to his dedication, we were able to move into our new home with ease and confidence. Highly recommend Christian and the team at Kinleigh Folkard & Hayward for anyone looking to find a home in London!

Saif · 16 April 2025

5/5

Google

I had a great experience with Christian Owusu from Kinleigh Folkard & Hayward. I wanted to rent a flat in the London and I was new,it was Christian that help me secure an flat of my choice.He was extremely proactive, always responsive, and guided me through each step with genuine care and professionalism. I moved into my new home with ease and confidence. I Highly recommend Christian Owusu and the team at Kinleigh Folkard & Hayward for anyone looking to find a home in London!

Sandra · 16 April 2025

5/5

Google

Wife and I looking for insight on homes and flats in London on the phone for hours honestly everyone sounds the same sales pitching until I must say I had the pleasure of speaking with CHRIS from Kinleigh Folkard & Hayward in Raynes Park and I can’t praise him enough he was incredibly polite, patient, and took the time to answer every question I had in detail making it a genuine interaction had a laugh. His knowledge of the market and the developments we discussed was impressive and he provided clear insightful feedback throughout. It’s rare to find someone so dedicated to ensuring you feel informed and confident. I’m not one for reviews but I have to highly recommend Chris at KFH Raynes Park for exceptional estate agent services cheers to us moving down to London thanks again Christian mate amazing lad.

Knola · 16 April 2025

5/5

Google

We had an outstanding experience with KFH in securing our new rental home, and we can’t recommend them highly enough! From start to finish, the process was smooth and stress-free, thanks to the exceptional service from Alisdair. Alisdair was incredibly understanding, friendly, and professional. He truly listened to our needs and ensured we found the perfect place. He made the entire viewing and application process seamless, always keeping us informed and going the extra mile to make us feel comfortable and confident in our decision. If you’re looking for an estate agent who truly cares and delivers top-notch service, KFH, and especially Alisdair, is the way to go. Thank you for making our move such a positive experience!

Shamiso · 6 April 2025

5/5

Google

I would highly recommend Albertas to anyone looking to rent. He absolutely understood from the first moment what we were looking for and didn't stop until found it for us. He has made the experience quick, easy and way less stressful than I was expecting. He explained every step of the process and has been so quick getting back to us on any questions or concerns we had. Thank you Albertas! Your help is greatly appreciated.

Alexandra · 16 April 2025

5/5

Google

Pippa & Alex were a pleasure to work with, making the process of buying a property with KFH a breeze - would recommend!

Luke · 16 November 2025

Agent replied · 16 April 2026

Thank you so much for your kind words, Luke. We're thrilled to hear that Pippa and Alex made your property buying experience a breeze. Your recommendation means a lot to us and reflects our commitment to providing trustworthy service.

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Read Kinleigh Folkard and Hayward Sales's Google reviews

Questions about Kinleigh Folkard and Hayward Sales London

How many reviews does Kinleigh Folkard and Hayward Sales London have?

Kinleigh Folkard and Hayward Sales's London office has 501 reviews across 1 platform: 501 on Google.

What is Kinleigh Folkard and Hayward Sales London's rating?

Kinleigh Folkard and Hayward Sales London is rated 4.9 out of 5 across all 501 reviews, and 4.9 out of 5 on Google from 501 reviews.

Has Kinleigh Folkard and Hayward Sales won any awards?

Yes. In The Trusted Agent 2026 awards: Kinleigh Folkard and Hayward Sales, London won Gold.

Where is Kinleigh Folkard and Hayward Sales's London office?

Kinleigh Folkard and Hayward Sales London, 1A Station Buildings, 5-9 Coombe Lane, Raynes Park, London, SW20 8NE.

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