Trusted Agent profile · London

Kinleigh Folkard and Hayward Sales reviews in London

★★★★★ Excellent

723 reviews across 1 platform

1 Burnt Ash Hill, London, SE12 0AA

Part of Kinleigh Folkard, see every office.

Kinleigh Folkard's office in London, at 1 Burnt Ash Hill, is rated 4.9 out of 5 across 723 reviews on 1 platform, including 723 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

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4.9 / 5

723

Reviews on Google

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Kinleigh Folkard, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Great effort from the KFH Lee team in selling our house in what turned out to be a difficult and declining London mid-market. Franck and his colleagues managed to generate significant prospects at a tough time of year when competitors were struggling, and once the sale was agreed they stayed very communicative and successfully pushed completion through within five weeks. Their efforts prove why the high-street agent still has a place despite online competition, and the fee is worth every penny.

Alex · 23 June 2018

5/5

Google

After unsuccessfully trying to rent a property for several weeks I managed to stumble across KFH where I had the pleasure of dealing with Kyle Bolger. Within a few days he had found us the perfect property, got our offer accepted and all the necessary paper work finalised and signed. In other words, he gets things done, unlike a lot of other agents we've dealt with. I have a lot of respect for him because of that and couldn't recommend him more. Thanks

Jake · 23 June 2018

5/5

Google

I had a very good experience working in two occasions with Edmund Abatan. He went above and beyond the specifications of his job to make my life easier as a landlord. I would certainly love to work with Edmund again and would recommend him and KFH Lee to all who I know.

Marlene · 26 August 2023

5/5

Google

Excellent service. Many thanks to all the team. Jonathan was very professional and helpful throughout, he acted tirelessly to ensure the transaction progressed.

David · 22 June 2021

5/5

Google

We purchased a house sold by KFH Lee and had a great experience. Jonathan was communicative, efficient, and above all, honest. Highly recommended!

Tim · 22 June 2021

5/5

Google

KFH Lee have been brilliant from start to finish. After trying to sell our property with a leading Blackheath agent for over 6 months we decided to instruct KFH. Within 3 weeks, we had an offer on the table and today under 3 months later have completed. Big thanks especially to Jonathan and Kieran who dealt with our sale quickly and professionally throughout. Will definitely recommend and use in the future!

Alice · 22 June 2021

5/5

Google

Franck Rouget and the team at KFH London Bridge sold my house calmly and effectively in a difficult market. Franck was also very effective during the conveyancing process, I recommend him highly.

Kate · 23 June 2017

5/5

Google

I recently completed sale of my flat which was marketed through KFH, Lee and I must say the service was impeccable. Ryan, our sales negotiator, was the embodiment of professionalism and was extremely efficient, tenacious, hardworking and diligent at all times. The sale was far from straightforward but Ryan remained calm and patient throughout the duration, which is exactly what you need during the extremely stressful process of buying/selling a property. I won't hesitate to make KFH my first port of call when we embark on buying/selling a property in the future.

Keysha · 23 June 2017

5/5

Google

I can't rate Andrew & Nazan highly enough, they have been pro-active & helpful every step of the way so far when marketing our house. We sold within a week, in a market that has slowed conciderably. They also remain commited to helping ensure the sale process continues through to fruition for both parties.

Sarah · 22 June 2023

5/5

Google

Excellent service of Jade Nash KFH @ Lee I can’t speak highly enough of Jade Nash as our Lettings agent. Her professionalism, knowledge, honesty, integrity and hard work ethics are very much appreciated and respected. She is detail oriented, honest Thanks you jade for your help i really appreciate

Kelianne · 25 October 2023

5/5

Google

Really impressed with the KFH Lee branch. Staff were friendly and not at all pushy. In particular Kieran Goode who showed us some great properties and was really personable.

Rebecca · 23 June 2019

5/5

Google

We used KFH as we were buying a new house through the same company and we were very pleased that we did. All of the guys at the Lee branch were professional, and had all clearly been trained to a very high level of customer service. They were very easy to deal with and on a number of occasions went out of their way regarding viewings. Would definitely recommend them, excellent staff and easy to work with.

Stuart · 23 June 2019

5/5

Google

I was stressed and in despair at the point of breaking with limited time until I was called by Edmund he supported me and helped me to find a new house within that limited time , he was a giant help for me and I was really satisfied with the results.

Jaime · 26 August 2023

5/5

Google

We have been in touch with Jenna and I can’t thank her enough for all her help in our finding a house journey. Even though in the end we found a house with a different agency, she has always presented all new properties on the market and has always called to check with us. Apart from professional, she is also very friendly, helpful and understands customers’ needs. Thank you, Jenna!!

Ana · 22 June 2021

5/5

Google

Great service throughout a challenging 12 weeks! Kieran was always on-hand to provide guidance and answer our queries at all times. Very happy to have exchanged!

Nick · 22 June 2020

1/5

Google

I rang with the simple question of "Do you do probate valuations?" I could not get a straightforward answer. The employee, who had refrained from giving her name, wanted to know my property details, whether I intended selling through them, which road the property was in? On asking again "Do you do probate valuations?" I was still unable to get a straight forward reply. Wouldn't use them for anything after this. As if dealing with Probate isn't upsetting enough.

Mehmet · 23 June 2017

5/5

Google

When I was moving into my new flat, Jenna showed around and was very helpful, chatty and charming. She put me right at ease and made it enjoyable. Throughout the process of actually putting the offer in, signing the contracts etc she was always quick to answer a question or keep us in the loop with a status update. I'd give her 6 stars if I could, she's great!

Stuart · 22 June 2021

1/5

Google

Don't have customer services. We rented with KFH and we found the property with mold, fridge with fungus, rubbish inthe garden, and no one gave us a solution. After one week we are still waiting to remove the furniture to organise our own furniture and rubbish is still here. Photos as prove

NANCY · 22 June 2023

5/5

Google

I don't usually write reviews but really want to show my appreciation here to Kyle who was so responsive and caring when helping me to find a place to live in London. He made the whole process as stress free as it could have been and really made me feel at ease. Kyle has even checked up since I moved in. Really great service, not only professional but super friendly, thank you so much :)

Chanelle · 23 June 2019

5/5

Google

Thank you Steph and the team for the excellent friendly service. Nothing seems too much trouble and I would recommend anyone to use you.

Barbara · 22 June 2020

5/5

Google

Jonathan was fantastic when handling our purchase of a property listed by KFH.

Josephine · 22 June 2022

5/5

Google

Had such a great experience with KFH. Megan was very honest, friendly and informative and made the whole experience stress free and smooth. Would highly recommend!

Katie · 23 June 2019

5/5

Google

Helpful agency, Micah roye was very responsive and careful!

Sila · 16 June 2025

5/5

Google

Excellent service by Grace, who was very friendly and professional throughout all the process!

Luis · 16 April 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Kinleigh Folkard and Hayward Sales

Has Kinleigh Folkard won any awards?

Yes. In The Trusted Agent 2026 awards: Kinleigh Folkard, London won Gold.

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Tell us what you need and we'll put you in touch. Kinleigh Folkard and Hayward Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

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