Trusted Agent profile · London
★★★★★
181 reviews across 2 platforms
134 Shepherds Bush Road, London, W6 7PB
Kinleigh Folkard and Hayward Sales's office in London, at 134 Shepherds Bush Road, is rated 4.9 out of 5 across 181 reviews on two platforms, including 180 Google reviews rated 4.9.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleMy agent Tunde was extremely helpful in finding my flat. He introduced me to the property, was very kind and competent throughout the process, promoted me to the landlord and fought to have my offer accepted over other offers. I recommend KFH due to what I’ve seen from Tunde.
5/5
GoogleI had a great experience working with KFH- Demi and Andre were fantastic and super helpful !
5/5
GoogleDemi Marie was very helpful and proactive with her work, helped me find my first home in London.
5/5
GoogleI worked with KFH for a year to sell my home. After multiple offers falling through, Naz Rostaie got us through to completion. She was patient, kind and professional. Given the amount of stress we were all under, I found that quite impressive. I appreciated her calm demeanour throughout the sale. It truly helped. I honestly can recommend her and the Brook Green office.
5/5
GoogleSarah and her team were proactive in finding prospective buyers and thoroughly professional. They kept us fully informed and guided us through what seemed to be an absolute minefield. I would have no hesitation in recommending them.
5/5
GoogleNicola was amazing from start to finish. She helped on both sides of the transaction tremendously and worked tirelessly to get the sale over the line. Nothing was too much trouble and she helped us through some tricky situations, always staying positive and it was always a pleasure to speak to her. Thanks Nicola.PositiveResponsiveness, Professionalism
5/5
Google⭐️⭐️⭐️⭐️⭐️ 10/10 Oliver did an outstanding job as my agent. Throughout the entire process, he was professional, attentive, and always available to guide me through every detail. His expertise and dedication made the experience much smoother and more manageable. I highly recommend working with him and the team at Kinleigh Folkard & Hayward Brook Green. Thank you, Oliver!
5/5
GoogleGreat service from KFH - Oliver has been taking care of our viewings. He has been very personable and knowledgable
5/5
GoogleOliver is reliable, transparent, knowledgable, accessible and helpful. Very happy with the service I have received can not thank him enough.
5/5
GoogleRobert Jermain has been as helpful as possible throughout my search for my home. He has been there at the end of every phone call when needed, multiple viewings and general help with the flat.
5/5
GoogleDedicated and friendly teams of Brook Green and Holland Park. Sarah, Freddie and Nicola were amazing! Where it takes days to hear back from estate agents, they responded within minutes, sometimes even seconds! I appreciate your help so much! You’re the first on my contacts list the next time I purchase or sell!PositiveProfessionalism
5/5
GoogleGreat Estate Agency ! A particular thank goes to Oliver Stanley who did search the house for me even it was out of his branch and area. In a very professional way he followed up me and my requirements until the end of the purchase being always available and giving to me constant support and help . Well done Oliver !!
5/5
GoogleI'd like to thank both Sarah and Nicola for selling my flat in very tricky times. Nicola was knowledgeable and attentive, keeping me updated throughout the whole process on a regular basis. I will happily use KFH again and recommend their services to anyone looking to sell in the Brook Green area.PositiveQuality
2/5
GoogleAWFUL AGENCY. I called this agency and the person was not friendly and kept saying he would direct me to his colleague. He took some details and said "Oh my colleague is free now." He directed me to his colleague and then no one responded.
1/5
GoogleBad estate agent. Who over value your home to get the stock. Then they find you a buyer with a much less offer who messes you around for months on end to pull out just so they can get a cash drink. AVOID they are next to useless and could have a best selling book in Waterstones called excuses. Just par for the course Friday afternoon never answer so they have peace and quiet until Monday, unless of course they are looking for money.
4/5
GoogleVery happy with the whole process - from valuation and marketing to price negotiation and eventual completion. Charles and Daisy were both very calm and effective in the face of post-Brexit re-negotiations. They did everything they could to get us maximum value. The service was technically 5 stars but I'm dropping that last one purely because the invoice is rather steep.
5/5
GoogleMichou is great ! Very knowledgeable and polite. Fantastic Agent.
4/5
GoogleHaving just completed, I can confidently say how fantastic Sarah was in the process. Her communication was great and she helped speed the process along when it started to lag! Very thankful to her and excited to move into my new home!
5/5
GoogleExcellent letting agents - the process was completed quickly and communication was efficient. Amera went above and beyond to ensure that everything went smoothly, and she is undoubtedly the most professional letting agent I have ever dealt with.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI was very pleased to work with KFH. They understood what kind of apartment I was looking for and showed me great ones. They kindly answered all my questions. Special thanks to Tunde for his help and support!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleSarah and the team at Brookgreen were first class when selling my property. Very knowledgeable, efficient and professional. I would highly recommend this team when selling your property.
5/5
GoogleThere are those who just do a job, and there are those who go out of their way to be professional and caring. My experience with KFH has been excellent. Oliver Stanley, and those he works with, have reached a level above expectation. Any problems have been met with knowledge and consideration. Thank you team. Jonathan
5/5
GoogleHad a great experiance with Demi from KFH. From the first viewing to moving in she was helpful, knowledgeable and very organised making the whole experiance as easy as possible for us.
4/5
GoogleSarah and the team at KFH have been tenacious and supportive in getting the sale of our flat over the line. We could not be more grateful to them for sticking with it and rising to the challenge.
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