Trusted Agent profile · London
★★★★★
182 reviews across 2 platforms
134 Shepherds Bush Road, London, W6 7PB
Part of Kinleigh Folkard, see every office.
Kinleigh Folkard's office in London, at 134 Shepherds Bush Road, is rated 4.9 out of 5 across 182 reviews on two platforms, including 181 Google reviews rated 4.9.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleApart from some confusion between members of staff as to who was the person to communicate with 2 professional trustees as clients , the team were super helpful despite much aggravation on the sale and persistent in ensuring we found a buyer to perform . Charlie was ACE
5/5
GoogleFrom the very beginning, I was impressed with the service provided by Lily Burgering. After sending many viewing requests to multiple agents, via Rightmove, it was a welcome break from emails when Lily called me directly. She wanted to understand my needs and asked great questions. It may seem basic, but out of 12 email requests, she was the only one who picked up the phone to understand our search. As a result, she scheduled additional viewings which all helped my research and understanding of the London market. I've never purchased in this country and arriving during the pandemic makes for additional questions. Lily was on time and well-organized, allowing us to make best use of our time. She's also enjoyable company who graciously provides an overview of the property and then allows you to discover and "feel" it on your own. Her follow up was equally impressive. And best of all, she genuinely celebrated when we found our home (sadly not via her agency). This makes me strongly recommend her for your search, because she made the entire effort about us.
5/5
GoogleI feel compelled to leave a review for Sarah Thomas, who is the Branch Director, and who also served as my agent for the purchase of my new home, because both myself and my family were so impressed with her professionalism, warmth and diligence. She is a consummate real estate agent, and world class in the service she offers. She helped us move through each step of the sales process with ease, and we even completed way ahead of time with her direct help. Thank you Sarah, for all you do, and for making my parents dream home come true.PositiveResponsiveness, Professionalism, Value
5/5
GoogleI started looking for a property back in March 2020. I found the process extremely draining as a first time buyer and didn’t find any comfort dealing with my previous estate agents. Sarah and the team at KFH have been an absolute pleasure to work with. I found a lovely property on Netherwood road, and once my offer was accepted the process took approximately 8 weeks to complete. I can’t thank Sarah and the team enough for there professionalism and hardwork. My only regret was not dealing with KFH from the beginning of the buying process, it would have saved me time and stress. I would most definitely recommend Sarah and KFH to anyone that wants to buy a property in west London with no stress. Thanks once again for all your work!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI'm really grateful for the KFH Brook Green team for their hard work in helping me with my flat. Oliver and Naz were polite and responsive throughout the entire process, and very proactive at getting the move over the line.
5/5
GoogleWe are a small residential developer in West London and Naz and Oliver were of great help in selling our 5-units projects with a very professional manner. Well done to the whole team!!
5/5
GoogleRecently moved into our new flat. Very grateful for the help of Mr. Robert Tunde and the whole team of KFH for assisting us with the transition. Two thumbs up, excellent in every way. From flat hunting to viewing up to document signing, everything went well. Process was straightforward and any queries were answered. Would recommend this agency and would definitely trust them for our next move forward.
5/5
GoogleKFH were brilliant from start to finish whilst selling my flat. They were the most realistic and likeable of the three agents I had round to value it and their fees seemed very fair. Sam was a brilliant salesman, Rebecca managed everything professionally and patiently from above (even when the going got tough) and Daisy closed out the deal with a cool, calm head in the face of the some last minute issues. Would highly recommend to any one else selling their property.
5/5
GoogleAmazing, hard working Agency. Rob, who directly dealt with our property search and purchase was such a delight to speak with and was able to land us into our dream house. He was thorough with his searches in line to our preferences and knew exactly what we wanted. Thank you Rob!
5/5
GoogleHaving bought and sold a few properties over the years, we can say that KFH in Brook Green are the best agents we have dealt with. They are professional , knowledgable and work with integrity. We mainly dealt with Charles who deserves special mention. The lines of communication were constantly open, and he offered invaluable marketing advice to ensure we received the best offer possible, this was all in the midst of Brexit! The transaction was smooth, and we have now completed. We would like to say thank you to the team for all their hard work. Highly recommended!
5/5
GoogleJust bought my first home with the help of KFH Brook Green. Giulio was very helpful, he kept me informed at each step of the process, he offered genuine advice, he was very responsive and made sure all my enquiries were answered by the seller. He was always available to arrange additional viewings to the property, even after the exchange of contracts.
5/5
GoogleTunde, Dan and Myles were amazing at helping us find our new flat in the UK moving from the US. They sent us several properties to consider that were within our criteria, and worked tirelessly and enthusiastically until we found the one we wanted. We would highly recommend them and their company KFH to meet your relocation needs. Great customer service!
5/5
GoogleAfter having some difficulty with estate agents in the past, I was insistently put at ease with Oliver from KFH. He was knowledgable, kind and not pushy! I would recommend Oliver to anyone without hesitation.
5/5
GoogleHad a great experience working with KFH so far. Francesca squeezed the perfect number of viewings into a day, making the process enjoyable and efficient. I have full confidence in Francesca and the team at KFH. Highly recommend working with them if you’re searching for property in London.
5/5
GoogleI had a great experience with the KFH team. A big shout out to the Branch Manager Charlie who I felt was really honest, genuine, and approachable. From start to finish, I felt like he was supportive of both the sellers and us, the buyers which I believe is behaviour that shown integrity and should be highlighted. Communication was good and behaviour consistent throughout, which made me trust him and the KFH team more. Massive thank you to the entire team. x
5/5
GoogleVery helpful and respectful of your time. Found me and my 2 friends a great flat during a time where we couldn't get anything from anyone else. Such a great service and I cannot recommend them enough. Particularly impressed by Tunde, the agent we dealt with, who made the whole process smooth and clear. Thank you Tunde!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleRob Jermain has been extremely pleasant to go on viewings with. I received great insight into interesting flats and whenever something fitting my profile popped up on the market I was the first to get a call. Highly recommend for first time buyers in this area!
5/5
GoogleWe had a great experience buying a flat in Hammersmith with the assistance of Sarah and her team at KFH. Great communication, always professional and friendly. Buying a property is hugely stressful. Good, honest communication and trust removes a lot of the stress. Highly recommended!
5/5
GoogleRecently moved from Australia to London and within 2 weeks Jordan was able to help us find a place and be moved in. Very happy with Jordan and the team at KFH.
5/5
GoogleIt's been an absolute pleasure dealing with Tunde from KFH. I was looking for a rental agreement quickly and he not only found me one but was also extremely helpful, professional and always available when needed. Even on his days off, he goes the extra mile to help if need be. Thanks so much Tunde!
5/5
GoogleI want to express my gratitude to Tunde for his prompt work in finding and renting an apartment for me. Individual and attentive approach, as well as assistance in concluding a contract. I think Kinleigh Folkard & Hayward Brook Green Estate Agents is the best real estate agency in London. Thank you so much Tunde)
5/5
GoogleMichou is an AMAZING asset to this branch and is so warm, lovely and knowledgeable about what she talks about!!!
5/5
GoogleSarah was great throughout my whole purchasing process. She was very supportive and helpful. It was a tricky and prolonged purchase and she looked after both myself and the vendor well and represented my interests well. If I were to buy again, I would use Sarah at KFH Brook Green.PositiveResponsiveness, Professionalism
5/5
GoogleI have had the pleasure of working with KFH and Daisy Hill in particular. She has assisted me with the sale of a flat and the purchase of a house. Daisy is extremely professional, hard working and patient! Listening hard to my long list of requirements and trying to find a sensible compromise! I would highly recommend the agency and Daisy in particular. Investor Barons Court
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