Trusted Agent profile · London
★★★★★
181 reviews across 2 platforms
134 Shepherds Bush Road, London, W6 7PB
Kinleigh Folkard and Hayward Sales's office in London, at 134 Shepherds Bush Road, is rated 4.9 out of 5 across 181 reviews on two platforms, including 180 Google reviews rated 4.9.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI have been enjoying viewings with Robert Jermain, Brook Green office. He is a top professional, very knowledgeable and well-informed about the current market. Very importantly, he is very generous with his time, well-mannered and an excellent communicator. His local knowledge is simply outstanding.
5/5
GoogleThis was my first time renting an flat I had an amazing experience with Demi Marie, she was very professional, friendly, helpful and patiently answered all kinds of questions I didn't understand, thank you so much!! xx
5/5
GoogleOur experience with KHF (specifically Nicola and Sarah) has been truly great as they have acted professionally as well as honestly throughout the process. We've always felt like we could pick up the phone to them for solid advice; something that is very much lacking with other estate agents in the business. We highly recommend them to anybody buying or selling as they are a pleasure to work with.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleRead this review of KFH. We have just exchanged! We are delighted. It was difficult because of the state of the market and the complexity of the chain. But the team at KFH, ably led by Daisy Hill, had the energy, experience and professionalism to make the sale. Here's why: - the marketing was imaginative and constantly refreshed, - visits by potential buyers were carefully planned to minimise disruption, - we were kept up to date on an almost daily basis - most important of all we were supported and encouraged through what was quite a stressful time. Engaging KFH was the right choice. Thanks team. Job done.
5/5
GoogleAmazing service from Brook Green KFH team! They were incredibly patient and helpful with us as first time buyers, supporting us through the whole process. Efficient and personable service. Massive thanks to Charles!
5/5
GoogleThank you very much Nilo for your great help! You are such lovely! happy ! Kind and patient sparkling sunshine girl ! We are very happy with your service for all help ! All the best for your future journey!
5/5
GoogleThe Brook Green KFH team were extremely helpful throughout the process of selling my home and finding a new one. I chose them on a personal recommendation and was very satisfied with the service they provided. It took me over six months from valuation to put my flat on the market, but they put me under no pressure during this time, and when I was finally ready to sell, they were efficient, practical and as considerate as it was possible to be in arranging the viewings of my property. Although I sold my flat very quickly, the search for a new place took much longer than expected, but they never tried to influence me with the possible loss of the sale if I couldn't find the right place in time. Once negotiations were underway, they remained courteous, helpful and supportive, and we got there in the end. So I thank them for their efforts and am happy to recommend them in my turn.
5/5
GoogleTunde was great, would highly recommend. Everything sorted quickly and easily. Thank you!
5/5
GoogleSarah and Nicola have been absolutely fantastic in approaching and dealing with the sale of our property at a competitive price. From finding the right buyer to steadily guiding us to a successful completion, they were constantly there to help and advise us. With KFH we always felt we were in professional hands and I would highly recommend them for buying or selling a property.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleRob at KFH Brook Green provided an excellent level of service throughout our property search. He immediately found enquired as to what was important to us and tailored our search to help find properties that would match exactly what we wanted. Could not recommend KFH and Rob highly enough!!
5/5
GoogleGreat to work with the team, especially Lily who was a star and made everything happen. Thanks!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleOmar, Alex & the team at Brook Green KFH have been amazing & critical in the sale of our flat! We’ve used several agencies in this difficult market and they have been, by far, the most professional, perseverant, responsive and useful. We’ve built a friendly and trusted relationship and have leveraged their insights and guidance often. Most importantly, they allowed us to secure a great deal! I can’t recommend them warmly enough. Thanks again.
5/5
GoogleFirst time buyer. So we’ll taken care of. In particularly by Giulio who showed me the property, guided me through the whole process and had my back through the tough process. Sarah at the office was additionally so helpful and kept everyone’s feet to the fire to get this done as swift as possible. Great team all around
5/5
GoogleI appreciate how it was easy, fast and safe to get my flat with KFH and specially Tunde's attention, support and assistance during the process. All the team is very kind. The system they use for payment, contract and signatures is also quite simple and comprehensible, which is great if you are coming from abroad.PositiveResponsiveness, Quality
5/5
GoogleSarah at KFH has just managed a sale for us in Barons Court and made the process as smooth for us possible. I was recommended her and KFH from a neighbour/friend and would be very happy to recommend in turn. KFH gave us considered advice throughout and took the pressure away from us as the seller.
5/5
GoogleNilofar understood our requirements very well and was prompt and diligent with communication at every step. Thank you so much, you gave us a seamless and positive experience of moving to London!
5/5
GoogleI give 5 stars to Rob, because he has been so professional since we met, giving me the right information and good advise. I'm sorry I didn't find the right house with him because he would have deserved the commission.
5/5
GoogleSarah Thomas, you are a star and deserve nothing but the highest praise for your tenacity, focus and sheer determination to get this marathon deal through. You gave sound advice throughout, you were knowledgeable and you were sensitive to the many criteria...a true professional. I would expect you to climb very high if you chose to stay with this profession. Many thanks and good luck. Charles
5/5
GoogleSarah was great to work with.
5/5
GoogleTunde has been brilliant. Thanks a lot for your help.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleNicola, Lily and Sarah are hard working and professional. As carers of a of a special needs child we needed to change and rearrange viewings at short notice, the team was understanding and supportive. THANK YOU for your support in what can be a stressful situation. Thank you for taking some of that stress away. Would defo use again.PositiveProfessionalism
5/5
GoogleGreat experience viewing properties with Rob. He was always honest and knew the properties well, taking time to answer all our questions. We will definitely be recommending him to friends and family.
5/5
GoogleGreat experience viewing properties with Rob. He was always honest and knew the properties well, taking time to answer all our questions. We will definitely be recommending him to friends and family.
5/5
GoogleCertainly one of the better agents we worked with during our property search, listening to our requirements and suggesting good suitable properties. We found Francesca really helpful, responsive and welcoming.
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