4/5
Krystal was patient and extremely helpful in my search for the right home. When I mentioned that I had seen another developement she showed interest and extended her help.
Trusted Agent profile · London
★★★★★
361 reviews across 2 platforms
180 King Street, London, W6 0RA
Kinleigh Folkard and Hayward Sales's office in London, at 180 King Street, is rated 4.8 out of 5 across 361 reviews on two platforms, including 331 Google reviews rated 4.9.
Every review we hold for the London office, from every platform, shown as written. First names only.
4/5
Krystal was patient and extremely helpful in my search for the right home. When I mentioned that I had seen another developement she showed interest and extended her help.
1/5
KFH has great, attentive agents.The problem starts when their property management team picks things up. Horrible, unresponsive customer service.Had no heating for over a month last winter, have a leak for over a month now but the worst bit is I’ve been waiting for 25 days to hear on the return of my deposit.Classic case of sales doing a good job and services not delivering.
5/5
KFH Hammersmith are a great team of people. They went over above to find me a suitable place as they knew it was time critical. Stefano kindly took me to see the flat and put my offer in asap. He also made sure to communicate all my requests in a timely manner and got them agreed by the Landlord. The whole team have been amazing and come highly recommended!PositiveResponsiveness, Quality, Professionalism
5/5
Great help when searching for a rental property in the area by Rehmaan Damaze, provided us with a helpful viewing and informed us of other properties coming onto the market which were suited to us.
5/5
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5/5
I’ve had a great experience with KFH, very diligent and honest unlike some other estate agents. Roy in particular our direct contact has made the whole process super easy and has been very reliable.
5/5
Stefano at the King Street branch helped me find an ideal rental property recently. Uniquely, he only suggested properties that fit my needs and quickly understood what they were! It seems to be part of the culture at this particular branch because they all work together so well and were really helpful throughout, especially when things didn't go totally to plan. Highly recommended :-)PositiveResponsiveness, Professionalism
5/5
The service that we have received when dealing with KFH to find and manage the process of our new tenancy have been both exemplary and enjoyable. I would like to thank personally Stefano for being so personable and professional and his team for the back up and support at a time when things are not always straight forward. Good job guys, been a pleasure.PositiveResponsiveness, Professionalism
5/5
I’ve had a great experience with KFH, very diligent and honest unlike some other estate agents. Roy in particular our direct contact has made the whole process super easy and has been very reliable.
5/5
I had a great experience searching for flats to rent from KFH Hammersmith Estate Agents as they helped me with my search and accommodated to my needs. Especially with the help of Stefano Leoni, recommending me flats that were in my budget and organising viewings for me effortlessly. I would definitely recommend this agency for anyone looking to find a place to call home.
5/5
We have had the absolute pleasure of working with Antony Botha to secure a flat. He has kept us fully informed throughout all stages of the process and has offered us a really excellent level of support through any complications. Antony has listened attentively to our needs, and we feel valued and prioritised as customers. He is a credit to this agency.PositiveResponsiveness, Quality, Professionalism
5/5
Antony from the Hammersmith branch has been really helpful and professional throughout the whole experience. He landed us our offer price before we had even asked and has been really patient during the referencing process. He has provided us all the information we requested and has made himself available for all our requests always negotiating in our favour and getting us the best deal.PositiveProfessionalism
5/5
Annabel from the Hammersmith branch has been very helpful in identifying and showing me properties in the area. She's very responsive and efficient and full of local knowledge.
5/5
Really smooth and easy process with Roy helping us find a flat. Was on our side the whole time and was able to accommodate all our separate viewings within days of each other.
1/5
It would be nice if KFH would actually get back to owners of their flats. No one seems to be replying back to emails or taking phone calls. What is going on KFH???
completely agree, they are now trying to hold me to ransom when i'm trying to source and fit heritage double glazing they say i must use their own contractor and supplier, and not an equivalent brand, of course their own supplier is much more expensive than other brand, shame, they could have had nice new windows on outside of block, for now i will not bother , so they are left with the old 1920s crittal ones, and they say its all about aesthetics ! loads of crap, all about using their nominated supplier, avoid kfh like the plague if you can, they are a big corporate rip off, who fleece their clients . shame on them .
5/5
It has been a pleasure working with Ms. Natalia Rueda Castillo in KFH's Hammersmith to find an investment flat. She is professional as well as honest. She is working hard. I would strongly recommend her and KFH's services.
5/5
Both me and my partner are extremely pleased with how Sujata handles everything as our property manager. She is professional, attentive and helpful. We had an issue with the washing machine and Sujata not only responded but also helped solving it promptly. We would definitely recommend the KFH as a trustworthy and excellent agency!PositiveProfessionalism
5/5
Excellent service from both Natalia and Angela who helped me find and purchase my first home here in Hammersmith! Would highly recommend the KFH team here and will look to use them whenever I plan to sell (or buy) again!
4/5
Good experience with you guys
5/5
I had great experience with Annabel with my viewings, super helpful and responsive and the team is working well!
5/5
The standard of customer service I received at KFH was excellent, the agent (Antony Botha) I spoke to was polite and extremely responsive via both phone and email. Although I ended up finding my flat through another agency I had a very positive experience communicating with KFH - I will certainly consider looking for a flat with them in the future.PositiveResponsiveness, Professionalism
5/5
Had a fantastic experience working with Antony to find an apartment. He was extremely friendly, professional and helpful, finding amazing properties that suited exactly what I was looking for. He was great at staying in touch and checking in, and always open to look at more options for me. A really positive experience overall! Would 100% recommend this agency.PositiveResponsiveness, Professionalism, Value
5/5
First class agents from start to finish. Great communication from Jon in the first instance and then Pedro when a sale went in hand. Always someone available when I called and constant email updates with viewings and offers. Very professional and I would thoroughly recommend. Thank you for making what could have been a difficult sale, happen...PositiveResponsiveness, Professionalism
5/5
The whole team are great to deal with, have been quick, thoughtful and pro-active in dealing with my property and excellent in securing offers and a formal agreement within weeks.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Kinleigh Folkard and Hayward Sales's London office has 361 reviews across two platforms: 331 on Google, 30 on Facebook (across the whole business).
Kinleigh Folkard and Hayward Sales London is rated 4.8 out of 5 across all 361 reviews, and 4.9 out of 5 on Google from 331 reviews.
Kinleigh Folkard and Hayward Sales London, 180 King Street, London, W6 0RA.