Kinleigh Folkard and Hayward Sales reviews

★★★★★ 5/5

Google

My experience with KFH, especially Fred, Josh, Simon and Rehmaan has been absolutely amazing. They are all incredibly fast-responsive, helpful and comforting. Finding the right flat can be daunting and they made the whole process so much easier and reassuring. Thanks to them, I managed to find the perfect flat for me in just 48hrs from contacting them to viewing it to securing it. Very appreciative of what they do and how they handle their clients and future tenants. Thank you, Fred, Josh, Simon and Rehmaan!

Mariana · 16 March 2026

★★★★★ 5/5

Google

We had a great experience with KFH Hammersmith, and especially with Craig, who supported us throughout the whole process. From the very beginning, Craig’s communication was excellent, always timely and clear. He kept us informed at every stage, responded quickly to questions, and made the process smooth and well-managed. What really stood out was that Craig took the time to understand what we were actually looking for. During one of our viewings, he suggested we also see a different property that hadn’t been on our radar and that’s the one we ended up buying. That level of insight and genuine care made a huge difference for us. We’re very grateful for his professionalism, guidance, and support, and wouldn’t hesitate to recommend Craig and the KFH Hammersmith team.

Andrei · 16 March 2026

★★★★★ 5/5

Google

The KFH sales team in Hammersmith are simply outstanding. They recently sold my flat on Hammersmith Grove, and I couldn’t be happier with the result. Their knowledge of the local market is exceptional, and they generated significantly more interest and traffic than another nearby agency I had worked with. As I don’t live in London, Gurdeep and his team truly became my trusted hands on the ground, going above and beyond at every step, with kindness, clarity, and genuine support throughout the process. I would wholeheartedly recommend them to anyone buying or selling in the area. Their work goes far beyond selling property; they take the time to understand your needs and make sure you feel looked after from start to finish.

Eliza · 16 February 2026

★★★★★ 5/5

Google

I purchased a property through KFH - Hammersmith, working with Craig specifically. The whole process only took us 6 weeks, despite some challenges from the lender. A large part of this down to how well Craig kept both me and the seller in the loop about everything. We spoke nearly every day and it just kept things ticking along nicely. I cannot thank Craig, and the wider team at KFH, enough for their help and would happily work with them again in future.

Noah · 16 February 2026

★★★★★ 5/5

Google

I don’t even know where to start honestly, KFH are really just that good! Joshua was honestly such a pleasure to work with throughout the whole rental process. He was really helpful, easy to communicate with, and always kept me in the loop. He made everything feel straightforward and stress-free, which I really appreciated. He was professional but also very approachable, and you could tell he genuinely wanted to help rather than just rush things along. The whole process was smooth from start to finish thanks to him. I’d definitely recommend Joshua to anyone looking to rent a property. Great service all round!

Dean · 16 February 2026

★★★★★ 5/5

Google

Fred was very helpful in my initial search for a property in Hammersmith, having grown up in the area when very young I was less aware of the right area for me these days and he had a lot of patience when describing what would be best for me and how he could help keep an eye on the market, I have no doubts about who I’d go to in future if I need something again, top service.

Matthew · 16 February 2026

★★★★★ 5/5

Google

We had a fantastic experience with KFH, especially thanks to Eshal. She was incredibly warm and thoughtful, and really took the time to understand exactly what we were looking for. She introduced us to some amazing properties, even a few that weren’t on the market yet. Eshal was so understanding, communicative, and proactive throughout. Couldn’t recommend her more highly.

Hannah · 9 April 2026

★★★★★ 5/5

Google

Rehmaan! was fantastic throughout the whole process of finding a rental property. He was professional, friendly, and always kept me informed at every stage. Rehmaan made what can be a stressful process feel smooth and straightforward, and his support and guidance were greatly appreciated. I couldn’t have asked for better help and would highly recommend Rehmaan and KFH to anyone looking to rent a property.

Richard · 16 February 2026

★★★★★ 5/5

Google

I called all estate agents yesterday to get an idea of who to proceed with when I get to London and I called KFH and they impressed me the most, I will definitely be using them when I come to london. I spoke to Rehmaan and Sara and they were fantastic!

Youcef · 16 February 2026

★★★★★ 5/5

Google

Outstanding service from start to finish. Josh was professional, responsive, and genuinely attentive throughout the entire renting process. Communication was clear, timelines were met, and everything was handled smoothly and efficiently. I couldn’t have asked for a better experience and would highly recommend Josh to anyone looking to rent.

Michael · 16 February 2026

★★★★★ 5/5

Google

Joshua was fantastic throughout my experience with Kinleigh Folkard & Hayward Hammersmith. He was friendly, approachable, and genuinely cared about making sure everything went smoothly. His communication was great, and he was always happy to help or explain things clearly. A real credit to the team, highly recommended.

John · 16 February 2026

★★★★★ 5/5

Google

Joshua was an outstanding real estate agent from start to finish. He was professional, knowledgeable, and always quick to respond. He made the entire process smooth and stress-free, keeping everything well organised and clearly communicated. I would highly recommend Joshua to anyone looking for a reliable and dedicated agent.

Ayo · 16 February 2026

★★★★★ 5/5

Google

A big thank you to Fred who helped me when we were in the process of looking for a rental property. His advice was very helpful and guided us in the right direction. Although we did not proceed with this, I was happy with the service he provided.

Matthew · 16 February 2026

★★★★★ 5/5

Google

Craig was extremely helpful during my search. As a first-time buyer, I was unsure what to do, but Craig was supportive and helpful, ultimately helping me find my first dream property. Would highly recommend working with him.

Annesha · 26 March 2026

★★★★★ 5/5

Google

Fred was amazing help -- thoughtful, friendly, and knowledgeable. Although I found a flat elsewhere, I feel compelled to to recognize how much his service stood out to me. I highly recommend him as an agent.

Amara · 16 February 2026

★★★★★ 1/5

Google

Unfortunately, my experience with this agency has been disappointing. Despite completing all paperwork, references, and paying the holding deposit within a couple of days of the viewing and offer, communication was poor throughout. I regularly had to chase for updates, often every few days. A move-in date was agreed, and I began packing and booked a removal company after being reassured that the contract was imminent and that there were no changes to the agreed timeline. However, due to landlord compliance issues, the contract was issued very late and the move-in date was delayed by a week. This caused significant pressure, as my notice period was already close to ending. While some fixes requested as part of the offer were technically carried out by the landlord, they were poorly executed. At key collection, the landlord also flagged additional issues with the property, including a non-working bathroom heater, a dirty drawer with an oily residue under the bed, and a broken kitchen sink handle. These issues were downplayed, with no clear intention to resolve them. The property was also let in a condition that appears unsafe/uninhabitable due to damp issues and potential electrical hazards and key agreed items were not provided. When I raised these concerns, I was told by the agency that the property is managed directly by the landlord and that I would need to deal with him directly. I find it frustrating that keys were handed over for a property already known to have multiple issues, without the agency having ensured the flat was in appropriate condition at move-in. I was also asked to pay a high penalty fee if I decided for an early termination despite the condition of the flat. I had hoped to use this agency in the future to purchase a property, but given this experience, I will be relying on other agencies to avoid similar issues.

Fiorella · 16 February 2026

★★★★★ 5/5

Google

I had an excellent experience with Kinleigh Folkard & Hayward. Joshua was professional, responsive, and very knowledgeable about the local market. Communication was clear throughout, and the process was handled smoothly from start to …

Obed · 16 January 2026

★★★★★ 5/5

Google

We've had a great experience renting a flat in Hammersmith with KFH. Fred showed me round a couple of properties and was very personable and helpful. Since we secured the flat he kept us on track with the referencing progress and has responded promptly to all our requests. He's given us real peace of mind with the property and we'd definitely recommend KFH to anyone looking to rent in the area :)

Jc · 2 April 2026

★★★★★ 5/5

Google

**⭐⭐⭐⭐⭐ Exceptional Service, Highly Recommend!** Simon and the team at KFH Hammersmith have provided an outstanding experience from start to finish. As a tennant, they made the process smooth, transparent, and stress-free. Their communication was excellent, and they went above and beyond to find my dream home. I particularly appreciated their quick responses and attention to detail. Thanks to their expertise, they found the perfect property. I wouldn’t hesitate to recommend them to anyone looking for a reliable, professional, and friendly estate agent. **10/10, will use again**

Sushuma · 10 August 2025

★★★★★ 5/5

Google

Great experience. The KFH team is professional and nice. Thanks Joshua for his quick and professional response, taking us to view the property, and helping with the property search process.

Yuqi · 16 January 2026

★★★★★ 5/5

Google

My recent property search was a smooth, great experience thanks to Fred who was very professional and always ready to answer my questions. I highly recommend him and KFH Hammersmith!

Denisa · 16 January 2026

★★★★★ 5/5

Google

Fantastic service from KFH. Joshua was friendly, proactive, and always available to answer questions. They made the whole process straightforward and stress-free. I wouldn’t hesitate to use them again.

Jonathan · 16 January 2026

★★★★★ 5/5

Google

Excellent service from KFH. Rehmaan was very impressive and a pleasure to deal with. I would definitely use their services again in the future!

Regina · 16 February 2026

★★★★★ 5/5

Google

Craig was excellent from start to finish during our property purchase. He was always professional, approachable, and quick to respond to any queries. He kept us updated throughout the process and was proactive in resolving any issues that arose. His clear communication and attention to detail made the whole experience much smoother. We would be happy to work with Craig again and would recommend him to anyone looking to buy or sell a property.

Tyler · 19 August 2025