Kinleigh Folkard and Hayward Sales London reviews

★★★★★ 5/5

Google

Craig Dougan and the team at KFH were outstanding. From the initial viewing to negotiating the sale, they went out of their way to assist, promptly providing all the necessary information whenever it was needed. Craig, in particular, was exceptional, diligently, patiently, and efficiently guiding the final stages of the process. I would wholeheartedly recommend KFH to anyone. This was my third experience with them over the past 20 years, and each time has been a genuine pleasure. For that extra level of personal care, be sure to ask for Craig.

Malini · 11 May 2025

★★★★★ 5/5

Google

It was a pleasure meeting Rehmaan. He was incredibly helpful and extremely knowledgeable because of him I’ll definitely work with KFH and have already spoke good things about the company because of him. I love meeting people who are enthusiastic about their work it makes the overall experience so much better. KFH keep hiring people as good as him and Rehmaan you keep up the good work!

Tee · 16 February 2026

★★★★★ 5/5

Google

Excellent service from KFH Hammersmith (especially Oliver) - always had my interests in mind - would highly recommend!

Julia · 16 February 2026

★★★★★ 5/5

Google

I had a brilliant experience working with Fred and Simon at KFH. They were friendly, professional and quick to respond, which made the whole process feel easy and stress free. Both were so helpful and genuine throughout, and it honestly made a big difference. It was my first time using an estate agent to find new tenants, and they provided great support throughout.

Anna · 9 October 2025

★★★★★ 5/5

Google

Rehmaan was very understanding of my situation and did not treat my situation any differently

Andrew · 16 February 2026

★★★★★ 5/5

Google

Rahmaan was a great help gave me the confidence and clarity I needed thanks

Real · 16 February 2026

★★★★★ 5/5

Google

The team were really helpful and professional and always quick to reply and advise me accordingly! Fred and Sam were especially knowledgeable about the process and guided me through all the steps involved! I have used KFH a few times now and have found them very good. Highly recommend if looking for an estate agent to let your property!

Alys · 25 September 2025

★★★★★ 5/5

Google

The idea of contacting an estate agent to buy a house (in this case to help Mum out) doesn't generally fill me with glee / excitement, in fact I'd go as far as to say I dread it really, because I have this awful temperament where I can spot a porkpie (rhyming slang...) a mile off and I have this awful reaction to it. Generally I have low tolerance and just walk away, worse still if I can't walk away then I argue a lot. I like to think of myself as kindhearted, always polite - but with unduly strong principles. Well in this case, and the reason I'm writing a 5 star review; none of this even came into play. Annabel and Angela both allayed all of my fears at once. Annabel met us for a couple of viewings and arranged access for various surveys and I was impressed by how straightforward she was. I feel that a lot of estate agents use force of personality / poshness / pushiness to get a sale. Not so here. Just reliable and decent. Angela followed up with just the right amount of regularity to keep the process moving. Both were honestly a joy to work with in terms of their straightforwardness and general human decency which, when the sale fades into the distance, is what you are left with. Thanks KFH Hammersmith for making it painless for me.

Mat · 7 December 2024

★★★★★ 5/5

Google

KFH were strong contenders from the start. Craig Dougan and his sales team knew exactly what they were doing when it came to selling my shared ownership property. I would highly recommend this agency ( hammersmith branch) because they are efficient, good communicators and get the job done

Lucretia · 15 April 2026

★★★★★ 5/5

Google

Fred Wykes provided outstanding service from start to finish. He was extremely helpful, highly professional, and made the entire process smooth and stress-free. His communication was clear and timely at every stage, which gave me real confidence and peace of mind. I wouldn’t hesitate to recommend him to anyone needing an estate agent.

George · 16 February 2026

★★★★★ 5/5

Google

We had an outstanding experience with Alexia. She went above and beyond in understanding our needs, making the entire process incredibly smooth and stress-free. Alexia was not only extremely knowledgeable but also very accommodating and efficient, always available to answer any questions we had. Her attention to detail and commitment to finding the perfect property for us truly set her apart. We couldn’t be more grateful for her help and highly recommend her services to anyone looking for a dedicated and professional estate agent!

Sasipa · 25 October 2024

★★★★★ 5/5

Google

I want to give a huge shout out to Alexia for her outstanding dedication and exceptional customer skills! I know I haven’t been the easiest client, but she consistently goes above and beyond to match properties to my requirements while gently encouraging me to keep an open mind. Her patience and enthusiasm for her role are truly impressive. Alexia is a real credit to KFH, and I can’t thank her enough for her support and dedication!

Kumari · 10 December 2024

★★★★★ 5/5

Google

I had a great experience with Fred from the lettings team. Having just moved to the area, his knowledge and guidance made the whole process much easier. He was always quick to respond, genuinely took the time to understand what I was looking for, and helped me find something that really suited my needs.

Abbie · 16 January 2026

★★★★★ 5/5

Google

KFH and in particular, Craig Dougan, were fantastic to work with. Craig was so helpful throughout the process of purchasing a flat. He gave us very helpful advice and sent many encouraging words. He is absolutely someone we would work with again and I would highly recommend KFH and Craig. Exceptional professional and helpful.

Ricki · 10 August 2025

★★★★★ 5/5

Google

Oliver and Gurdeep have been excellent in our flat purchase. We had a very tight completion date and they were extremely helpful throughout the process. They responded to our requests/queries in a timely manner and ensured communications are passed to all parties involved promptly. We highly recommend KFH Hammersmith!

WP · 16 February 2026

★★★★★ 5/5

Google

I had a very good experience with KFH, particularly with Simon, who handled the rental of my apartment with the utmost professionalism and rigor. From start to finish, Simon was thorough, providing honest and insightful advice without any pressure or push towards deals that wouldn’t benefit me. He followed up diligently even after the property was handed over, ensuring that everything was in order. Simon and the team at KFH truly exemplify what it means to offer professional, client-focused service. I highly recommend Simon if you're looking to rent, whether you're a landlord or tenant, in the area.

Patricia · 18 August 2024

★★★★★ 5/5

Google

Alexia is my hero! She showed me two properties and was very professional and communicative all throughout the process. Showed up early for the viewing, full of enthusiasm and useful information, also, a very good listener, genuinely wanting to help. This was my second experience with KFH, both very happy, one was to let my property, which I did, and this one, to buy one. Thank you very much guys for all your hard work :)

Shaya · 16 October 2024

★★★★★ 5/5

Google

The KFH team, especially Fred and Simon, was lovely to work with regarding my new tenancy. They were both super friendly and professional, with prompt responses to my queries throughout the process. The level of communication and support is very much appreciated, thank you both!

Yujin · 3 October 2025

★★★★★ 5/5

Google

KFH have turned out to be the most amazing agents in the sale of my property. The conveyancing process turned out to be difficult and challenging and Craig Dougan was over every detail, constantly following up all parties to make sure actions were completed. I can’t rate them highly enough.

Dary · 7 August 2025

★★★★★ 5/5

Google

Great experience with the KFH team who accompanied us in the process of renting our first place! To start, thanks to Joshua, who showed us the properties - he was friendly, very …

Léa · 16 January 2026

★★★★★ 5/5

Google

I have been in touch with KFH for over few years now, they have been assisting me in my property search, I have really enjoyed a positive and authentic experience where the team has been extremely professional and listening to my requirement and needs. In particular Anabel that I did a few viewings with. Definately I agency I would trust and recommend and keep working with :)

Raphaella · 10 December 2024

★★★★★ 5/5

Google

Angela and her team recently sold our property for us. It wasn’t the easiest of deals for a number of reasons but Angela’s expert knowledge, professionalism and drive led to a successful conclusion. Her communication skills kept all parties fully informed at all times - and she was always at the end of the phone for a reassuring chat when needed. We highly recommend them to both prospective sellers and buyers. A first class experience!

Amanda · 26 July 2024

★★★★★ 5/5

Google

A really excellent experience. Gurdeep, Annabel and Craig managed quite a complex sale really brilliantly, guiding us through the process and supporting us getting the best outcome possible. I would highly recommend working with such an excellent team.

David · 16 March 2026

★★★★★ 5/5

Google

I can’t thank KFH enough, especially Fred Wykes, for his dedication in helping me find a home. He was always available, ready to help, and a great listener …

Orphee · 16 January 2026