Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have rented both my house and my flat through KFH. They are proactive in their tenant search and extremely helpful in supporting the transition period in getting a new tenant. I was particularly impressed in the way they have marketed and rented my flat during the COVID-19 outbreak and we are very grateful to them at this difficult time.
I have subsequently sold my flat through KFH, again during the COVID-19 outbreak. Raphael worked hard to garner interest in the property, carry out a plethora of viewings, achieving a number of offers, a good amount of which were at or near asking. He has worked tirelessly with the solicitors and buyers to ensure execution and completion of the transaction. I hadn't appreciated the involvement an estate agent has and am very relieved we chose such a proactive and engaged counterparty. I would highly recommend both KFH and their recommended solicitors who have supported me and my many questions throughout!PositiveResponsiveness, Quality, Professionalism
Helenellen82 · 27 August 2021
★★★★★ 5/5
GoogleI’m not usually a fan of estate agents - members of my family are in this business and I’m familiar with all the slight of hand. However I must keep my prejudice in check when it comes to my experience working with Raphael Fitoussi of Kinleigh Folkard and Hayward.
A human error in the measurement of the square footage of my apartment led to a a revision down of the offer on my flat and for that reason I initially only allocated 4 Stars in my feedback however, after some thought, I have amended it to 5 Stars and would add more if I could. Let me explain.
We are now living, if you can call it that, in a world led by algorithmic interaction rather than personal connection and my experience with my solicitor was remote and lacking in human to human contact. Moving home is stressful at the best of times but in the context of a worldwide reordering of everything we know, the potential for things going horribly wrong is high.
In the absence of communication with my solicitor, Rapael picked up the slack. He responded immediately and took charge of the situation, resolving any issues within hours. He steered this process expertly, confidently and was a friend throughout.
For me, I have realised what is important in my life and would happily accept any embrace a human error over a sterile world devoid of human connection.PositiveResponsiveness, Quality, Professionalism, Value
CAROLINE · 15 June 2021
★★★★★ 5/5
GoogleDaniel and his team are extremely efficient and professional. Even in these trying times with the lockdown, they managed to find a tenant and the whole transaction went very smoothly. I would highly recommend themPositiveResponsiveness, Professionalism
Caci · 15 June 2020
★★★★★ 5/5
GoogleKFH South Kensington were attentive throughout, and receptive to both the needs of tenant and landlord.
Daniel, Laura, Bridget, and Jack, worked tirelessly to conclude an agreement successfully.
I would not hesitate to recommend this office to any potential client.
Kieran · 16 June 2018
★★★★★ 5/5
GoogleReally great experience with Milas and KFH, highly recommended! Milas clearly understood what I want and help me to find my dream house by a swift and professional way, just within several days. He help a lot during the process and even after I moved in. I have to say that I was very lucky to meet Milas and KFH!
Jian · 19 August 2023
★★★★★ 5/5
GoogleThanks to Nishaad for your time and professionalism. It was not easy but he helped me to find the perfect house for me. Always attentive to my messages and emails with great kindness. Thanks.
Hala Madrid !
Elizabeth · 16 June 2019
★★★★★ 5/5
GoogleBrilliant job from Katie at KFH who sold my flat in 3 months above asking price. Strongly recommend her as a London real estate rising star
Francois · 29 March 2025
★★★★★ 5/5
GoogleThank you to Daniel and his team for an excellent job done. You were there every step of the way for us. And to Harriet for a smooth take over.
(Special thanks to Chris at Earls Court also).
Altaf · 16 June 2018
★★★★★ 5/5
GoogleThanks to Anastasia for being super helpful and always ensuring I was updated throughout the whole process of looking for a property!PositiveResponsiveness, Professionalism
Jennifer · 15 June 2022
★★★★★ 5/5
GoogleI highly recommend KFH South Kensington.
Niki Vorontsov did an outstanding job introducing me to the property, negotiating on my behalf with the landlords, overseeing the payment of deposits, etc., and securing the tenancy agreement. A highly professional, efficient and rapid operation from start to finish.
Justin · 15 May 2024
★★★★★ 5/5
GoogleGreat experience, Sabina was very kind and helpful. Absolutely recommended! Thank you!
Krisztina · 15 June 2023
★★★★★ 5/5
GoogleI have met many agents and Nishaad was by far the best in terms of his professionalism in delivering the highest quality of service, his kindness and his genuine support he had provided me with.
Meshael · 16 June 2019
★★★★★ 5/5
GoogleHighly recommend to landlords ! KFH found the best tenant for me . They are efficient, productive , helpful and hardworking . Special thanks to Daniel B from south ken branch !
Karen · 15 June 2020
★★★★★ 5/5
GoogleFor personal reasons I had to find a place to move properties during the most difficult time we have been through. How lucky i was to work with KFH specifically Lacey who from the beginning understood exactly what i was looking for and was able to help me get the ideal property i was looking for.
During the whole process the level of dedication Lacey showed to help me secure that property it was unprecedented. She was always updating me on the progress even outside working hours.
I can't thank her enough for her efforts and help during this process which can be very frustrating!
Antoine · 15 June 2020
★★★★★ 5/5
GoogleWe had a great experience with Anya to find our dream flat! She was very helpful during the letting process and made sure everything was clear for us, and especially that all the paperwork was completed timely.
Riya · 24 September 2024
★★★★★ 5/5
GoogleLovely team and very helpful, everything was executed very fast and the whole process of renting a flat went smoothly. Every step was explained. Laura, Kiran and Daniel were all great and professional! Would definitely recommend!
Ketevan · 16 June 2018
★★★★★ 5/5
Google“I have been dealing with the KFH South Ken Lettings team and have always found them to be professional, friendly and approachable. Great team to work with, good work to Daniel and his team.
Pro · 16 June 2018
★★★★★ 5/5
GoogleMilas was amazing and found me a great property!
Jeppe · 15 June 2023
★★★★★ 5/5
GoogleDima is an outstanding sales professional. Knowledgeable, trustworthy and able to confidently manage the transaction, taking care of her clients from the start to the end of the process. Highly recommended !
Fabio · 16 June 2019
★★★★★ 5/5
GoogleFew days ago I walked in the office of KFH and I found my hero : Nishaad !!!
Just in two days time he found my home witch i am looking forward to move in ,it is exactly what i was looking for :)
Nishaad I must say you have super powers for doing that as i was looking around to soo many places with other agents but they couldn’t make me happy as their name is not Nishaad 🥇
Thank you so much for helping me with my dream home :)
Loredana · 16 June 2019
★★★★★ 5/5
GoogleAfter previously struggling to find an agent that could meet our requirements, we are very grateful to Nishaad who immediately sought out an amazing property for us before it had even come to market. His honest and communicative nature meant we trusted him to give us the best advice and his amazing help meant that our property dealings became much smoother. His quick responses to calls and emails were particularly helpful and he never hesitated to explain or clarify things to us when it was needed. Thank you for all the help Nishaad :) 100% would recommend this property agency to a friend.
Radhika · 16 June 2019
★★★★★ 5/5
GoogleReally enjoyed looking around the property in Kensington with my wife to be. Jack was a great help and very knowledgable. More efficient than any of the other estate agents that we looked at.
James · 16 June 2017
★★★★★ 5/5
GoogleBest estate agents going in Central London! Highly recommend Lacey in particular; quick, attentive, and punctual. I’ll exclusively be using these guys again in the future!PositiveResponsiveness, Quality, Professionalism
Brad · 15 June 2020
★★★★★ 5/5
GoogleI can't fault the service Nishaad provided during my 1-bed London flat search recently. He was easy to reach, very responsive, and he always went into the trouble of re-shuffling his diary to meet my availability. He went the extra mile to go away and do his own search for me based on my criteria. I felt comfortable to share my thoughts frankly after each viewing as he was also objective which helped refine my shortlist and use my time wisely. Five stars!
Asli · 16 June 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.