Trusted Agent profile Β· London

Kinleigh Folkard and Hayward Sales London reviews

β˜…β˜…β˜…β˜…β˜… Excellent

277 reviews across 1 platform

30 The Pavement, London, SW4 0JE

Kinleigh Folkard and Hayward Sales's office in London, at 30 The Pavement, is rated 4.9 out of 5 across 277 reviews on 1 platform, including 277 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.9 / 5

277

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Kinleigh Folkard and Hayward Sales, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Terry, Lucy and the team at KFH Clapham Common have been really amazing as we've purchased a house with them. From the start Terry was really helpful in arranging viewings and on the house we ended up purchasing he was able to help us view the property and introduce us to the seller. This made a massive difference in our level of comfort, knowing that we were buying the right place. Terry and the team have been incredibly helpful in the purchase process and have kept us up to date - even when things have been moving slowly with solicitors and it was just to set our minds at ease. After having been on the house hunt for a long time we've met numerous pushy posh boys who just see you as another opportunity for a commission - so it's a pleasure to buy through people who are so nice and easy to deal with. We're not buying and selling often but would use them again and recommend Terry and KFH Clapham Common to anyone looking around Clapham and Brixton.

Tom Β· 27 August 2022

5/5

Google

Brilliant service from Terry at KFH from start to finish. Terry was punctual, attentive and all together lovely. He was always quick to respond when I was interested in viewing a place and would send me his own suggestions on top. Once we found an apartment we wanted to make an offer on, he explained the whole process and kept in contact, pushing things along, arranging everything, and liaising between our solicitors and the sellers right down to the final step. Buying our first property was made much less stressful with the help of Terry. He was attentive, professional and had a can do fixing attitude should any issue come up. The offer process through the KFH website was straightforward and any other colleagues I interacted with were equally friendly and helpful, I couldn't recommend KFH Clapham Common enough.

Marina Β· 27 August 2022

5/5

Google

Huge thank you to the KFH Clapham team and Jamie in particular for all the help with the purchase of my first property. This was a long and somewhat complicated purchase but was handled with great professionalism from beginning to end. Jamie was extremely patient with all my requests, always responsive and available to show me the property or answer any of the many question that emerged along the way. He also did an excellent job with managing the communication between myself, the property owners and our solicitors. Really well executed. Thank you again for the professionalism!

Monika Β· 27 August 2022

5/5

Google

Terry, Lucy and the team were great in helping us to sell our flat. Going up at a difficult time for flats in London, they got a decent number of viewings through the door and - after some well-judged advice on market activity - got us an offer within the range we wanted. When that offer unfortunately fell through a few months later - not the fault of KFH! - they were able to generate lots of new interest very quickly, leading to a new offer at the same level within a fortnight. Quick to respond and happy to be pestered (!), Terry (who we spoke to most) was reliable, helpful and always cheerful. Appreciated all their advice and delighted we've sold!

Matthew Β· 27 August 2022

5/5

Google

KFH Clapham is by far the best letting agency we've ever had the pleasure renting with. My partner and I have now been with them for the second time and we couldn't be more happy. Having dealt with many other letting agencies before (many bad experiences), we are still in awe over the welcoming environment within their team, and the continuous support and responsiveness. We've yet to find anything that didn't go well. Lloyd and Flo, who have been our agents, went above and beyond to help us find a suitable flat and negotiate our offers, and we always felt like we were in the best hands. Everything was handled quickly and efficiently, and there was always someone to reach out to if we had questions or concerns. As a bonus, Lloyd and Flo are genuinely kind people and always took their time to discuss things in detail and have a laugh in between. We could go on and on about how great our experience with KFH Clapham, and Lloyd and Flo in particular, has been, but if you're a tenant looking for a beautiful new home, their team is the absolute best in the area and we recommend their services wholeheartedly.

Fiona Β· 27 August 2022

5/5

Google

Great support in buying form them, had leigha supporting me throughout it great professionalism and support

Mat Β· 16 March 2026

Agent replied Β· 16 April 2026

Thank you for sharing your experience with us, Mat. We are happy to hear that you received supportive assistance during your purchase. Our team is committed to working alongside our clients to achieve truly successful outcomes. If you need any further support, please do not hesitate to reach out to us.

5/5

Google

Faruk Idris has been the best agent I’ve dealt with! I viewed and had my offer accepted all within 24 hours. The London market is crazy but he really pushed for us and got the deal over the line - so communicative and with kept us updated every step of the way

Dominic Β· 27 July 2024

5/5

Google

We recently worked with Terry at KFH Clapham Common to sell our flat and would highly recommend him to others in the area. Despite a tricky chain and some challenging circumstances, Terry navigated us safely to the finish line and we are so grateful. Terry was really great to work with - super positive, friendly and always easy to reach by phone and email. Thanks Terry!

Sarah Β· 27 August 2023

5/5

Google

Highly recommend this branch of KFH. Claire and Terry went above and beyond their call of duty - they supported our purchase every step of the way offering guidance where needed. Was very happy to exchange before Xmas!

TheBabyJesus2 Β· 26 December 2024

5/5

Google

I'm a big fan of the whole team at KFH's Clapham office but special thanks to Terry Ellingham who helped get my sale over the line. He was professional, responsive, and proactive - an all round great experience. Hugely appreciated.

Jane Β· 25 November 2024

5/5

Google

Leigha was a pleasure to deal with and put in a lot of effort to help things along

Tim Β· 7 August 2025

5/5

Google

Using them to sell my flat and Terry Ellingham has been so helpful from the very beginning! Always keeping me updated and giving great advice, he’s super friendly and professional. I would definitely recommend KFH and Terry to prospective buyers and sellers alike - You’ll be in good hands πŸ˜ƒ …

Frances Β· 28 April 2024

5/5

Google

Terry was absolutely brilliant during our house hunt - he seemed to really understand what we were looking for and was very straightforward and professional to deal with - he really cracked the balance of being a great all round agent!

Chloe Β· 15 October 2024

5/5

Google

Wow - what a long, testing & stressful road that was selling our flat.... after a year... 3 buyers.... and a PANDEMIC. We finally got there. We wouldn't have got there with our sanity if it hadn't been for KFH Clapham who have been fantastic all along the way! From the moment we met Paul Harris at our flat, we knew they were the best agents for the job. They knew their stuff, understood the market and most importantly supported our thoughts and wishes to getting our flat sold for the asking price we were most happy with. From then on, both Paul and Louise Hinkson worked incredibly hard to secure us TWO buyers for asking price... the first pulling out due to an unforeseen issue with our lease.... the second due to the dreaded covid...! To say it was a stressful time would be an understatement. The branch pretty much closed down over lockdown, apart from the AMAZING Lucy Barnes - who kept the whole thing going - no idea how!! After loosing our second buyer, and going into full lockdown, we had lost all hope.... until Lucy found us a third buyer for asking price - leaving us ecstatic and impressed. For those that have been through the horrendous experience of selling a property (because lets be honest, it isn't ever fun), you'll know that communication and transparency is key. Lucy was so incredibly on the ball, constantly updating us, helping push things along on both sides as best she could. It was a long ride..... but so happy that it was with these agents. It honestly was a pleasure working with them over the past 12 months. So, after all that, we'd highly recommend them. Thanks guys! A&V xPositiveResponsiveness, Quality, Professionalism, Value

Vincent Β· 29 August 2021

5/5

Google

Gemma from KFH acted as the negotiator for our first property purchase as first time buyers. Gemma was very attentive and listened to our requirements, whilst showing us a range of properties which matched our criteria. After showing us our favourite property and following our offer acceptance, Gemma has been extremely supportive all the way through the transaction process. She has always been efficient and responsive during phone / email communication and always offered advice when required. Thank you to Gemma and the team at KFH, we're very excited to move into our new home!PositiveResponsiveness, Quality, Professionalism

Aisha Β· 27 August 2021

5/5

Google

We enjoyed a very positive experience with KFH. Their Sales Director, Lucy Barnes, went above and beyond in ensuring our sale went through quickly during very testing market conditions. Her colleagues were excellent too, a very professional group of people. We had a previous sale fall through (no fault of KFH), they were very sympathetic and redoubled their efforts to find another buyer. Lucy made weekly phone calls, to keep us appraised of the market and in all honesty proved to be a great help during a very stressful period of our lives. I would strongly recommend them.PositiveResponsiveness, Quality, Professionalism

Ian Β· 27 August 2021

5/5

Google

Paul Harris was extremely friendly, professional and helpful throughout the purchase process when I recently bought my flat through KFH. Paul is a delight to work with and was very quick to respond to any questions I had concerning the property and the process. The purchase completed in time for the stamp duty holiday and I’m grateful to Paul for helping to push this through by expediting the resolution of any open queries. A great experience from start to finish!PositiveResponsiveness, Professionalism

Candice Β· 27 August 2021

5/5

Google

I recently purchased a flat near Clapham where KFH acted for the seller. Paul showed me around the flat before purchase twice and I dealt with Lucy on a day to day basis. Both were very friendly, helpful, attentive and great to work with. Unlike other estate agents they were not pushy and were sincere which helped alleviate any concerns I was having. I would definitely recommend using KFH for any sale/purchase and I will definitely be in contact again when it comes time to sell this flat. Thanks very much, Richard.

Richard Β· 27 August 2021

5/5

Google

My experience with KFH Clapham Common has been an absolute delight from start to finish. We had them value our flat but unfortunately went to another agent as we were sold false promises. However, as soon as we could we moved over to them and we did not regret it. Paul was our main agent and he was supportive, great fun and a good person to rant to! An absolute legend. Lucy, Ellen and the team were always there if you needed them, and made the incredibly stressful process of selling your house a little less so. Do not hesitate to sell your place with these guys!

Amy Β· 27 August 2021

5/5

Google

Had a really great experience finding a property with Annabel. Very very friendly and helpful, very grateful for all her support and guidance. Annabel has been very open, honest and responsive, very much needed in this crazy rental market.

Georgia Β· 2 November 2024

5/5

Google

We had a great experience working with Leigha, a huge thanks to her and everyone in the office :)

Iona Β· 16 December 2025

Agent replied Β· 16 April 2026

Thank you so much for your lovely feedback, Iona. We’re delighted to hear you had such a positive experience with Leigha and the team. Your kind words mean a lot to us and motivate us to keep delivering the best service possible.

5/5

Google

We recently moved into a landlord-managed rental property in Stockwell, and Jacques has been great throughout the entire process. He has been responsive and helpful, making the move in process easy and stress-free - thank you!

Fiona Β· 3 December 2024

5/5

Google

Massive thanks to KFH, and especially Claire Green, for being incredibly helpful and understanding throughout the entire purchase process; she was very communicative between myself and the sellers and pursued all the queries I had.

Alfie Β· 17 December 2024

5/5

Google

Before this, house hunting had been gruelling and stressful but I had a great experience with KFH, would definitely recommend. In particular, Florence and Olivier were absolutely brilliant throughout! From initial enquiry through to viewing and offer stage, they were incredibly helpful and professional, answered our (many) queries extremely promptly and explained the whole process clearly and calmly. Thank you for all your support throughout the process - we're extremely grateful!

M Β· 27 August 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Kinleigh Folkard and Hayward Sales's Google reviews

Questions about Kinleigh Folkard and Hayward Sales London

How many reviews does Kinleigh Folkard and Hayward Sales London have?

Kinleigh Folkard and Hayward Sales's London office has 277 reviews across 1 platform: 277 on Google.

What is Kinleigh Folkard and Hayward Sales London's rating?

Kinleigh Folkard and Hayward Sales London is rated 4.9 out of 5 across all 277 reviews, and 4.9 out of 5 on Google from 277 reviews.

Has Kinleigh Folkard and Hayward Sales won any awards?

Yes. In The Trusted Agent 2026 awards: Kinleigh Folkard and Hayward Sales, London won Trusted Agent.

Where is Kinleigh Folkard and Hayward Sales's London office?

Kinleigh Folkard and Hayward Sales London, 30 The Pavement, London, SW4 0JE.

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