Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently had the pleasure of a viewing on a rental property with Myles, and I cannot recommend him highly enough. From the very first interaction, Myles demonstrated exceptional professionalism, attention to detail, and a genuine commitment to helping us view the property. He went above and beyond to ensure that every step of the process was seamless, always making himself available to answer questions and provide thoughtful advice.
he also made the experience enjoyable and stress-free. It’s rare to find someone who takes such pride in their work and is genuinely invested in delivering outstanding service.
Myles is an incredible asset to the company, and his dedication to excellence reflects positively on your brand.
SUNDAY · 16 April 2025
★★★★★ 1/5
GoogleMylles Simon was very helpful until they take your money, I had the worse experience ever, they will visit the house with you, after pay deposit everything will change. I paid the holding deposit, after that payment I was transferred into a new page of a company per name Homelet, they will start your references been really invasive, I’ve sent everything that was asked, I was renting with more 2 co-tenants they couldn’t even finished they application, I received a call from Homelet selling me a insurance for the house that I applied with KHF, the insurance was settled into my debit automatic, straight I asked Mylles if my application was done because Homelet had already done a insurance for the new house under my name, I also contacted Mylles because one of the pages wasn’t working properly for one of my co-tenants, he said I could go to the office with the documents that he could help her, after 2 hours I received a email from Mylles Simon saying that Homelet couldn’t 100% confirm my application, application that my co-tenant couldn’t finish. This email was saying also that my deposit couldn’t be refunded and any explanation could be given by them, also a email address was provided that if you try any contact they will never answer you, same happens when you try contacting KHF Catford no one will answer you, taking 600 hundred pounds of me, ignoring my emails and seeing every single message I I’ve written emails, text messages but was ignored, I called Homelet and they said my application wasn’t finished only mine was done but still was waiting for co-tenants documents, also they said they don’t discharge any application that application after finished should the send to KHF and they decide to decline or accept contradicting what I was informed in the email received by Mylles, in which he states that the company Homelet had said that my references were complete by my side but still pending from my co-tenants so it shouldn’t be declined before final application of all the parties, also the house in question was never taken off the market and I was informed by home let that might the house had been taken for another person, so how someone else can take a house that I gave holding deposit? At the end no one gave me any information, I know my rights and citizen advice are here to help. Many bad reviews are made from both companies, at the end they blame which others. Just don’t trust. They are together doing that with honesty people.
Juli · 16 April 2025
★★★★★ 5/5
GoogleMyles was so helpful from the very beginning when we had our viewing to picking the keys up on moving day. He was always on hand to answer our enquiries and ensured the process of getting moved was swift and easy. It’s so refreshing to have a positive move in experience such as this and I would recommend anyone I knew moving to the Catford area and around, to go through Myles and the team at Catford KFH branch.
Grace · 16 April 2025
★★★★★ 5/5
GoogleEzekiel is a brilliant young man he was very friendly approachable calm and kind. I very much enjoyed my experience with him not a normal agent at all. Highly recommend
Adekola · 16 October 2025
Agent replied · 16 April 2026
Thank you Adekola for your review. We're delighted to hear that Ezekiel made your experience enjoyable with his friendly and kind demeanor. Your recommendation means a lot to us!
★★★★★ 5/5
GoogleEzekiel has been a wonderful help to us finding our new place - really lovely, helpful and quick to respond. Really happy to move in to our new home with KFH. Exciting stuff!
Theo · 16 August 2025
Agent replied · 16 April 2026
Thank you, Theo, for your feedback! We are thrilled to hear that Ezekiel provided you with such lovely and reliable support in finding your new home. We are committed to delivering quality service and can't wait to welcome you to this exciting new chapter with KFH.
★★★★★ 5/5
GoogleRommel from lettings at KFH in Catford helped me find my next home/rental property - From the get go answered all questions I had regarding property and even through the current processing of paperwork has been just as helpful as when i first enquired. Hats off to you Rommel thank you for all your help so far.
Ysmael · 19 March 2026
Agent replied · 16 April 2026
Thank you for sharing your experience, Ysmael! We are thrilled to hear that Rommel provided you with knowledgeable support and answered all your questions. Our team is dedicated to delivering reliable results and aligning with your goals throughout the process. If you need further assistance, please feel free to reach out to us.
★★★★★ 5/5
GoogleWe had a series of property viewings with Myles and we were thoroughly impressed. From the very beginning, Myles was proactive, professional, and attentive to our needs and requirements.
He took the time to listen carefully to what we were looking for and ensured the properties we viewed aligned with our preferences. His knowledge of the market and the properties was evident, and he was able to answer all our questions with confidence and clarity.
Taylor · 16 April 2025
★★★★★ 5/5
GoogleThe Catford office have been wonderful and Deondre has been a star from the word go. His professionalism, dedication and commitment to getting my property sold is second to none! He is an absolute credit to KFH- they are lucky to have him!
Aysha · 16 April 2025
Agent replied · 16 April 2026
Thank you so much, Aysha! We are thrilled to hear that Deondre's professionalism and dedication made such a positive impact on your experience. Your feedback truly highlights our commitment to providing customer-centric service, and we look forward to supporting you again in the future!
★★★★★ 5/5
GoogleLeah is very wonderful working with you and your company..
Leah gave I and my friend best guidance and support throughout the process of searching for this flat ..
KFH has the best staffs I have ever seen ..nice working with you guys.
NWADIKE · 16 April 2025
Agent replied · 16 April 2026
Thank you for your wonderful feedback. Your kind words about our customer-centric service and reliable staff mean a lot to us, and we look forward to assisting you again in the future.
★★★★★ 5/5
GoogleHad a great experience with KFH Catford. Thank you Ramsay and Sarah!
Tom · 16 February 2026
Agent replied · 16 April 2026
Thank you for sharing your experience, Tom. We are delighted to know that Ramsay and Sarah provided you with such quality support. We look forward to assisting you again in the future.
★★★★★ 5/5
GoogleI’m in the beginning of my property journey so I was just getting a feel for the market, and as I asked Ezekiel questions I felt he was the only person that gave me honest and direct feedback. i would come back to KFH to continue my search hopefully he’ll still be here when i do!
I was soo moved by his character that i felt that i had to leave a review
Temilope · 16 October 2025
Agent replied · 16 April 2026
Thank you for your kind words, Temilope. Your trust in our service means a lot to us, and we look forward to welcoming you back to KFH when you're ready to continue your search.
★★★★★ 5/5
GoogleSharika has been extremely helpful during our property search. She has always kept us in mind and sent me properties through the weeks that cater to exactly what we are looking for.
Sarah · 16 July 2025
Agent replied · 16 April 2026
Thank you, Sarah, for your wonderful feedback! Your trust in our customer-centric service means a lot to us, and we look forward to supporting you further in your property search!
★★★★★ 5/5
GoogleI felt obliged to submit this review for Myles of KFH Estate Agents Catford due to great customer service this past week especially yesterday where he even picked me up from the train station so I could get to the property I was viewing.
Myles is also very courteous which is not a given these days and this has stood out throughout my dealings with him and KFH. Many thanks
Tunde · 16 April 2025
★★★★★ 5/5
GoogleEzekiel was super helpful and friendly at my viewing today! Really appreciate his help in my search for a property, would highly recommend him for other prospective renters 😁 …
Pippa · 16 July 2025
Agent replied · 16 April 2026
Thank you, Pippa! Your recommendation means a lot to us, and we look forward to supporting you in your search for the perfect home!
★★★★★ 5/5
GoogleSamuel was great to work with, helped me rent a 2-bedroom house quickly and made the process smooth and easy. Highly recommend!
Danny · 16 October 2025
Agent replied · 16 April 2026
Thank you, Danny, for your review! Your recommendation means a lot to us, and we look forward to supporting you again in the future.
★★★★★ 5/5
GoogleI had a viewing with Ezkeiel and was genuinely impressed by the entire experience. From the very first email to the follow up calls and the viewing itself, Ezekiel stood out form other real estate agents I've dealt with. He took a bespoke approach-everything felt tailored to me personally, not just another route viewing. He was attentive, professional and throughout the process. I really appreciated the care and effort he out in. Highly recommend working with him.
Damilare · 16 July 2025
Agent replied · 16 April 2026
Thank you, Damilare, for your review! Your kind words about Ezekiel's attentiveness and professionalism truly reflect our commitment to quality service, and we look forward to supporting you again in the future!
★★★★★ 5/5
GoogleI had an excellent experience with KFH, primarily due to Lettings Negotiator, Ezekiel. I had been experiencing difficulties in securely a suitable property for a while and was losing hope, but Ezekiel quickly changed that for me. He is an excellent communicator; Ezekiel provided me with regular updates as well as being an effective conduit between myself and the landlord. Based on my experience with Ezekiel (an honorary mention to his manager also), I would highly recommend this service.
Kettle · 16 June 2025
Agent replied · 16 April 2026
Thank you, Kettle One, for your wonderful feedback! Your recommendation means a lot to us, and we look forward to providing you with the same quality service in the future!
★★★★★ 5/5
GoogleFrom the first phone call to the viewing Ezekiel was great very funny as well was not a normal letting agent loved it
Abdala · 2 September 2025
Agent replied · 16 April 2026
Thank you, Abdala, for your review! Your feedback inspires us to continue providing reliable and customer-centric service, and we look forward to supporting you again in the future!
★★★★★ 5/5
GoogleI recommend Deondre and this agency as they may have found my future home. Deondre was really prompt to answer all questions I had and securing visits asap. Thank you for that !
Dot · 16 April 2025
Agent replied · 16 April 2026
Thank you so much, Dotty! We're thrilled to hear that Deondre was prompt and helpful in securing visits for your future home. Your trust in our customer-centric service means the world to us, and we look forward to supporting you further in your journey!
★★★★★ 5/5
GoogleI was always doubtful about ever letting my flat but since I registered with KFH its been very straightforward thanks to Tiffany at the Catford branch. From the word go Tiffany has been extremely professional and very communicative. Not been IT savvy Tiffany was patient enough to guide me through a document that I could understand. Tiffany has restored my confidence in English organisations.
Paul · 16 April 2025
★★★★★ 5/5
GoogleAs a first time buyer, really impressed with the whole process thus far - very attentive, highly professional and great communication. Many thanks to Hugo and the rest of the KFH team
Tim · 16 April 2025
Agent replied · 16 April 2026
Thank you so much, Tim. Your feedback inspires our team to continue delivering trustworthy service and quality support, and we look forward to assisting you further on your journey as a first-time buyer.
★★★★★ 5/5
GoogleHugo was very engaged in finding a right property for me, pro-active, responsive, ie. acting quickly when viewings had to be re-scheduled. All in a kind & professional manner. Thanks Hugo :)
Anna · 16 April 2025
Agent replied · 16 April 2026
Thank you so much, Anna. Your trust in our reliable service means a lot to us, and we look forward to assisting you again in the future!
★★★★★ 5/5
GoogleWe have been very pleased with the service we received from KFH. Deondre worked with us to find the property to suit our location and budget. We were particularly impressed by the fact that he looked for a property that met our specifications unlike some other estate agents who tried to persuade us to go for properties outside our remit. Thank you for listening and helping us secure our new property, Deondre!
Carole · 16 July 2025
Agent replied · 16 April 2026
Thank you, Carole, for your review! Your trust in us means a lot, and we look forward to supporting you in the future!
★★★★★ 5/5
GoogleEzekiel was really kind and giving us all the information that we needed to know!
He was very helpful and talkative so made us feel welcomed!
Jason · 16 June 2025
Agent replied · 16 April 2026
Thank you, Jason! Your feedback inspires our team to continue providing trustworthy and customer-centric support, and we look forward to welcoming you back soon!
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