Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had an absolutely fantastic experience with Kinleigh Folkard & Hayward Catford. Deondre was incredible throughout the entire process, proactive, supportive, and always going above and beyond to help with my property search. His communication and dedication really stood out, and he made me feel supported every step of the way.
As a first-time buyer, the process can feel overwhelming and stressful, but Deondre and the team at KFH made everything so much smoother and far less stressful than I expected. Their professionalism and willingness to help truly made a difference.
A huge thank you to Deondre and the whole team for your support, we definitely need more people like you in the industry! I would highly recommend KFH Catford to anyone looking to buy a property.
Roshana · 16 March 2026
Agent replied · 16 April 2026
Thank you for sharing your wonderful experience with us, Roshana! We are glad to hear that Deondre provided such proactive and supportive assistance during your property search. We appreciate your recommendation and look forward to supporting you in the future.
★★★★★ 5/5
GoogleGabriel at KFH Catford is a superstar! The best advice I ever got about buying and selling was to do both through the same agent. We found a beautiful house in Catford that I fell in love with immediately and tasked KFH with selling our house through the Brockley branch and helping us to buy the new one. They delivered! Within a week and a half we were under offer and had our offer accepted on our new place. Gabriel was amazing throughout, he was supportive, knowledgable and a great communicator. He completely saved the day when our sale was about to fall through. His experience helped us to find a work around and he supported his colleague in Brockley to ensure that the sale, and therefore the purchase could go ahead. We are super grateful to Gabe and the whole team at KFH (we also took advantage of mortgage brokering and conveyancing services) and recommend them highly.
Rebecca · 16 March 2026
Agent replied · 16 April 2026
Thank you for sharing your wonderful experience, Rebecca. We are glad to hear that Gabriel provided you with knowledgeable and supportive service throughout your buying and selling journey. Our team is dedicated to delivering truly successful outcomes and aligning with our clients' goals at every stage. We appreciate your recommendation and look forward to assisting you again in the future!
★★★★★ 5/5
GoogleI couldn’t be happier with my estate agent, Gabriel at Catford, who sold my house recently . His expertise in the market and strategic approach resulted in a successful sale achieving more than I expected. He navigated the entire experience with professionalism, keeping me informed and easing any concerns. Quick responses to messages and calls showcased his dedication. His valuable tips and advice were instrumental. I felt confident and well informed every step of the way. Gabriel created a comfortable atmosphere fostering a great relationship. His personable approach made the entire experience enjoyable. I highly appreciate his dedication to his expertise and genuine connection. I would highly recommend Gabriel to anyone seeking a dedicated and effective estate agent . Thank you so much Gabriel.
Sergio · 16 February 2026
Agent replied · 16 April 2026
Thank you, Sergio! We are glad to hear about your positive experience with Gabriel. His knowledgeable and supportive approach truly aligns with our commitment to achieving successful outcomes for our clients. We appreciate your recommendation and are always here to assist you in the future.
★★★★★ 5/5
GoogleRamsay and his team were brilliant in dealing with our sale and onward purchase. Big shout out to Hugo who excelled in dealing with what was a long and complicated chain, always managing to remain calm and polite throughout the process. His determination and perseverance, despite all odds, is highly commendable, always keeping us in the loop and updating us regularly. Hubby and I were extremely impressed with the level of service Ramsay and Hugo provided (and including Deondre who always jumped in to support in their absence) and would categorically recommend their services to anyone! Thank you all heaps for your support!
Marcus was brilliant in dealing with the sale of our property throughout the entire process. He found us a suitable buyer, kept us informed at all times and made sure it was as stressless as possible for us. We have used the Catford branch previously for both sale and purchase, and the quality of their service is excellent. Marcus was the icing on the cake this time around and we would recommend him and the branch to anyone seeking to put their property on the market and achieve a successful sale.
Michaela · 16 August 2025
Agent replied · 16 April 2026
Thank you, Michaela, for your wonderful feedback! We are thrilled to hear that Ramsay, Hugo, and Deondre provided you with such reliable and customer-centric service during your sale and purchase. Your kind words about Marcus and the entire Catford branch truly reflect our commitment to quality and support, and we appreciate your recommendation!
★★★★★ 5/5
GoogleI had an excellent experience working with Ezekiel in lettings. From the very beginning he was professional, approachable, and incredibly helpful. He took the time to understand exactly what I was looking for and made the whole process smooth and stress-free. Communication was always clear and timely, and he went above and beyond to ensure everything was handled efficiently. I’d highly recommend Ezekiel to anyone looking for a reliable and supportive lettings agent.
Nnonye · 16 October 2025
Agent replied · 16 April 2026
Thank you, Nnonye, for your feedback about your experience with Ezekiel. We are thrilled to hear that he provided you with professional and reliable support throughout the lettings process. We look forward to serving you again in the future.
★★★★★ 5/5
GoogleWe had exceptional customer service experience with Deondre who found us our dream home off-market so we could secure it first. He then helped the whole process to run smoothly without being a “pushy estate agent type!” He was warm, polite and helpful throughout. He totally came into his own at exchange, which was getting protracted with a long chain. He made every effort to connect all parties and stop things getting further delayed going above and beyond! We are so grateful to now be in our dream home thanks to Deondre!
Laura · 16 July 2025
Agent replied · 16 April 2026
Thank you, Laura, for your feedback! We are thrilled to hear about your experience with Deondre and how he helped you secure your dream home with such warmth and reliability. Your trust in our customer-centric service means the world to us, and we look forward to supporting you in the future.
★★★★★ 5/5
GoogleGreat experience working with Ramsay and team on the sale of my house in SE6. From finding the right buyers to helping iron out the inevitable kinks in the chain through to completion, Ramsay and team are in danger of giving estate agents a good name :)
John · 15 April 2026
Agent replied · 16 April 2026
Thank you for sharing your experience, John! We are thrilled to hear that our knowledgeable team provided you with reliable support throughout the sale of your house. Our local expertise truly helps us align with our clients' goals and deliver successful outcomes. If you need any further assistance, please feel free to reach out to us.
★★★★★ 5/5
GoogleI had a great experience with Kinleigh Folkard & Hayward’s Catford branch. Ezekiel was my main point of contact, and his professionalism, responsiveness, and dedication really stood out. He kept me informed throughout the process, answered all my questions promptly, and made what could have been a stressful experience much smoother. Ezekiel’s customer service was exceptional, friendly, honest, and always willing to go the extra mile. Highly recommend working with him and the team at KFH Catford!
Anthony · 16 June 2025
Agent replied · 16 April 2026
Thank you, Anthony, for your feedback about your experience with Ezekiel. We are thrilled to hear that his professionalism, responsiveness, and exceptional customer service made your journey smoother and more enjoyable. Your recommendation means a lot to us, and we look forward to supporting you again in the future.
★★★★★ 5/5
GoogleI really can't overstate how happy we are with the service we received from Hugo, Ruchelle, Ramsay and the rest of the sales team at KFH Catford.
When a house that ticked all of our boxes became available, they went above and beyond to let us view it - despite the fact that our flat wasn’t even on the market yet! Because of their care and professionalism at the outset, we decided to sell through them and within a week, our offer was accepted on the house and some lovely buyers had been found for our flat (before it had even been added it to Rightmove, I might add!)
They progressed the sale of our leasehold flat and our onward purchase really efficiently, leading to a completion within 10 weeks. All in all, the process was very smooth and hassle-free which we were super appreciative of. Thanks so much!
Also huge thanks to Fred Abayeta who was able to secure us a great mortgage despite me being on maternity leave.
Will 100% recommend to anyone looking to buy/sell in Catford.
Heather · 16 May 2025
Agent replied · 16 April 2026
Thank you so much for your review, Heather! Your kind words about our customer-centric service and the support you received during your home buying and selling journey truly mean a lot to us. We are also glad to hear that Fred was able to assist you with securing a great mortgage during your maternity leave. We appreciate your trust in us and look forward to helping anyone you recommend in the future!
★★★★★ 5/5
GoogleFrom the moment we met Ezekiel he was warm, professional, and incredibly knowledgeable. He made the entire viewing process feel relaxed yet informative, answering every question with patience and providing insights I hadn’t even considered.
It’s rare to come acores someone so genuinely passionate about helping people find the right home. I left the viewing feeling excited, informed and confident. I wouldn’t hesitate to recommend Ezekiel to anyone looking for top-tier service in property
Amira · 16 July 2025
Agent replied · 16 April 2026
Thank you, Amira, for your feedback. Your trust in our customer-centric service means a lot to us, and we look forward to supporting you again in the future.
★★★★★ 5/5
GoogleWe built a relationship with Deondre over a number of months as we started to search for our family home. We viewed a number of properties with the sales team at the Catford branch, and Deondre contacted us proactively when a property on our preferred road was coming to market.
We are so grateful for his consideration and for taking the time to really understand what we were looking for and to get to know us as buyers. We have now completed and are living in our new, forever home and are so grateful to Deondre for his help to get us here.
He was accommodating, thoughtful and calm throughout the sales process and a total pleasure to be in contact with.
We were really impressed with Deondre (and his colleagues Diaz and Rochelle) and his manner, style and thoughtfulness. Thank you Deondre!
Sarah · 16 April 2025
Agent replied · 16 April 2026
Thank you so much for your kind words, Sarah! We are thrilled to hear about your positive experience with Deondre and our Catford branch team. Your trust in our customer-centric service means the world to us, and we are delighted that you found your forever home with our support.
★★★★★ 5/5
GoogleKFH were highly professional and attentive managing the sale of my dad’s house in Catford . Deondre was a real star always on the end of the phone with any queries and he handled the actual transaction speedily and efficiently . I would recommend the catford office team .
Liz · 16 February 2026
Agent replied · 16 April 2026
Thank you for your review, Liz. We are glad to hear that our knowledgeable team provided attentive support during the sale of your dad's house in Catford. We look forward to assisting you again in the future.
★★★★★ 5/5
GoogleWe had a wonderful experience working with Samuel. He was an absolute godsend. We are first time renters and he made the whole process so smooth and was easy to talk to. We couldn’t be happier with our new home & so grateful Samuel was there for any questions/concerns we had. Thank you!
Tatyana · 25 November 2025
Agent replied · 16 April 2026
Thank you for your review, Tatyana! We are thrilled to hear that Samuel provided you with reliable support as first-time renters and made the process smooth and enjoyable. We look forward to seeing you again in the future.
★★★★★ 5/5
GoogleSuper assistance with renting property with KFH through the kind patience and guidance of Rommel Diaz who helped me secure this tenancy on behalf of my father, every step of the way!
Much thanks Rommel 🙏🙏🙏 …
Niloofar · 9 April 2026
Agent replied · 16 April 2026
Thank you for sharing your experience, Niloofar! We are delighted to hear that Rommel provided such supportive guidance in securing your father's tenancy. Our knowledgeable team strives to deliver reliable results and align with our clients' goals at every stage. If you need further assistance, please feel free to reach out to us.
★★★★★ 5/5
GoogleI've read the reviews and I can say that they're true, Ezekiel is soo humble and lovely to work with. He is most definitely not a normal estate agent. He has been consistent from the beginning and has made the whole lettings experience such a joy. I've never felt soo comfortable with an estate agent before
Fola · 26 October 2025
Agent replied · 16 April 2026
Thank you for your kind words, Fola. Your trust in us means everything, and we look forward to supporting you again in the future.
★★★★★ 5/5
GoogleViewed the property near the end of last year and have completed the purchase promptly. Gabriel was very efficient with helping me get extra viewings to start the process prior to completion so that day one things could instantly get moving. Much appreciated.
Simon · 16 February 2026
Agent replied · 16 April 2026
Thank you, Simon, for your review. We are thrilled to hear that Gabriel provided you with efficient support and extra viewings to ensure a smooth process. Your trust in our customer-centric service means a lot to us, and we look forward to assisting you again in the future.
★★★★★ 5/5
GoogleI had about 3-4 viewings today and the place Myles/Tiffany showed us was lovely. From the neightbourhood to the homely flat itself, everything was beautiful. Tiffany was a ray of sunshine, I ran a bit late but she was so accommodating, helpful and understanding. Honestly couldn’t have asked for a more wonderful experience. Tiffany took her time getting to know us personally and made small talk, which was extremely amiable and very welcoming.
Aisha · 16 April 2025
Agent replied · 16 April 2026
Thank you so much, Aisha! Your feedback is invaluable to us, and we look forward to welcoming you back for more quality viewings in the future!
★★★★★ 5/5
GoogleHugo excelled in helping with our property search with his politeness, professionalism, and excellent communication skills. He kept us informed and assured throughout the process, making everything smooth and stress-free. Thanks to his expertise and commitment, we secured the home we wanted (which wasn't on our initial radar). We highly recommend Hugo to anyone seeking a reliable estate agent. Thank you Hugo & Ramsey (branch manager) for getting us over the line!
Jesse-Steve · 16 April 2025
Agent replied · 16 April 2026
Thank you, Jesse-Steve, for your wonderful feedback. Your recommendation means a lot to us, and we appreciate you recognising both Hugo and Ramsey for their trustworthy service.
★★★★★ 4/5
GoogleA Hugh thank you to Ramsey, DeAndre, Sarah and Hugo for enabling me to sell my house.
Their persistence and constant contact with me was far better than the other estate agents in instructed.
So, thanks KFH Catford
Ozzy · 16 February 2026
Agent replied · 16 April 2026
Thank you, Ozzy, for your kind words about Ramsay, Deondre, Sarah, and Hugo. We truly appreciate your recognition of their persistence and support in helping you sell your house. We hope to assist you again in the future!
★★★★★ 5/5
GoogleHad a very positive experience with KFH Catford. Very efficient and supportive process. Rommel was incredibly helpful and made our move smooth and stress-free. Excellent service from the best agent - 10/10!
Zhanna · 26 March 2026
Agent replied · 16 April 2026
Thank you for your review, Zhanna! We're glad to hear that you had a positive experience with KFH Catford and that Rommel provided you with the support and service you needed for a smooth move. Your feedback means a lot to us and we look forward to assisting you again in the future!
★★★★★ 5/5
GoogleEzekiel has been a pleasure to work with. From providing clear and consistent communication to ensuring all of our needs are met, he has been incredibly helpful in our search. His excellent service has made the whole experience smooth and stress-free. If you're looking for your next property, ask for Ezekiel. Lovely person! Thanks again
Selbi · 26 August 2025
Agent replied · 16 April 2026
Thank you so much, Selbi! Your positive experience reflects our commitment to customer-centric service, and we look forward to assisting you again in the future!
★★★★★ 5/5
GoogleHi Marina,
I just wanted to take a moment to thank you for bringing this letting to a close.
I’ve been genuinely impressed by your responsiveness, integrity and personal customer care throughout the process. Small things like sharing your mobile number so I could reach you directly if needed made a real difference and gave me confidence that things were being handled properly.
I’ve been a landlord for over 20 years and have worked with many High Street agents during that time. I can honestly say I can’t recall another experience where the attitude, professionalism and transparency were at the level you’ve demonstrated. You’ve exceeded my expectations.
Thank you (and your team) again for your support and for handling the engagement in such a straightforward and conscientious way.
Very best regards, B
Brendon · 16 March 2026
Agent replied · 16 April 2026
Thank you for your kind words, Brendon. We are glad to hear that Marina's responsiveness and personal customer care made a positive impact on your experience. Our commitment to delivering reliable and quality service is at the heart of what we do. We appreciate your trust in us and look forward to supporting you in the future.
★★★★★ 5/5
GoogleKFH Catford have provided a fantastic service and in particular Gabriel. Without his cool head and quick thinking our sale and purchase wouldn’t have happened. A talented man and a pleasure to deal with.
Matt · 16 February 2026
Agent replied · 16 April 2026
Thank you for your review, Matt! Our knowledgeable team is dedicated to providing reliable support and achieving successful outcomes for our clients. We look forward to assisting you again in the future.
★★★★★ 5/5
Google⭐️⭐️⭐️⭐️⭐️
Outstanding service from Gabriel at KFH
Gabriel from KFH represented us and was consistent from start to finish, right up until the house was sold. His proactive approach removed any stress or doubts throughout the process.
We were kept fully informed with regular updates after viewings and whenever there was interest from potential buyers, which made a huge difference.
I would definitely recommend KFH to anyone selling their home. They’ll work hard to get you the best possible price and make sure you’re kept in the loop every step of the way.
Novelle · 16 February 2026
Agent replied · 16 April 2026
Thank you for sharing your experience with us, Novelle. We are delighted to know that Gabriel's knowledgeable and supportive service made the process stress-free and kept you well-informed. Your recommendation means a lot to us, and we are committed to delivering successful outcomes for our clients. We look forward to assisting you again in the future.
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