Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI've been letting a residential property through KFH for almost two decades and wanted to call out Shelley Matczak Marla and Hanna Forman not only for all their help in sorting out a recent problem, but also their ongoing support. It's that sort of attention to detail that makes them and KFH stand out.
Charles · 16 March 2026
Agent replied · 16 April 2026
Thank you for sharing your experience with us, Charles. We are glad to hear about the supportive help from our team. Our focus on reliability and understanding truly drives our success. Please reach out if you need anything further.
★★★★★ 5/5
GoogleWe had an excellent experience. From start to finish, the process was smooth, efficient, and stress-free. A special thanks to Kevin, who went above and beyond to help us secure our home quickly. His professionalism, responsiveness, and dedication made all the difference. We couldn’t be happier with the service and highly recommend to anyone looking for a home. Thank you again, Kevin, for making this such a positive experience!
Mavismaamen · 16 April 2025
★★★★★ 5/5
GoogleWe really owe at lot of thanks to Lynne Baker for securing our new flat. Not only did she show us the property at a time when it had just come off the market, she then worked tirelessly to progress our purchase as quickly as possible once our offer was accepted. She was really on it, and always easy to get hold off. A pleasure to deal with.
Stuart · 16 April 2025
★★★★★ 5/5
GoogleI have worked with KFH Blackheath for over 10 years. They consistently deliver a first class service and are the go to agents in Blackheath. My recent experience with Kevin Andrade and Shelley Matczak was excellent. Personal service, professional approach and always on the other end of the phone when needed. Thank you both.
Andrew · 16 September 2025
★★★★★ 5/5
GoogleGood experience on a couple occasions past 10 years using KFH, at two separate branches, to buy. More recently, appreciated Zac’s insights, approach (letting us know if late, offering to show us a property we didn’t know about, and not too pushy) and prompt follow-up (sending more details after viewing). One thing they need to fix is the link with Rightmove. None called me back after submitting my details. I had to call them.
Bogdan · 12 May 2026
★★★★★ 5/5
GoogleThe customer service was exceptional and we felt supported and understood all through the way ,we personally want to thank Shelley ,Kevin ,Elliot ,Abbie ,Amy and the whole team for their professionalism, positive mental attitude and for going the extra mile in doing such an amazing job,we certainly recommend .
Dayo · 16 October 2025
★★★★★ 5/5
GoogleI wanted to leave this review to say how great KFH as a agency are.
Chris was absolutely superb in processing and guiding our flat we wanted to go for and rent.
The customer focus we received from viewing to picking up the keys was exceptional.
Very friendly, very knowledgeable, thorough & transparent. Brilliant customer service - I felt very assured and confident with the process.
I would highly recommend KFH as an agency.
Joshua · 8 January 2025
★★★★★ 5/5
GoogleI recently found a new flat through KFH and my agent Elliott, has been nothing short of amazing ! The whole process has been seamless, Elliot was very professional, responding promptly to emails and communicating efficiently. I never had to wonder what was happening as he kept me informed throughout, in a clear and timely manner. Thank you Elliott, you are an asset to KFH !
AngelSix · 16 April 2025
★★★★★ 5/5
GoogleI was really nice working with Kevin. He was very helpful and made the whole process lighter and less stressful. Thank you Kevin for your help. :)
Giovanna · 12 April 2026
★★★★★ 5/5
GoogleThank you to Lynne from KFH. A warm & personable estate agent who was very clear with both us and the seller throughout the entire buying process.
L · 9 April 2026
★★★★★ 5/5
GoogleHave had a brilliant experience with Shelley and the whole lettings team of the Blackheath branch - she and her colleagues did a fantastic job to support us through the process, with quick turnaround times and efficient communication all the way through! Cannot recommend them enough!
Daria · 16 March 2026
Agent replied · 16 April 2026
Thank you for sharing your brilliant experience with us, Daria. We are glad our team provided you with supportive and efficient communication throughout the process. We appreciate your recommendation and look forward to assisting you again in the future.
★★★★★ 5/5
GoogleElliot was God sent. Very helpful and made the process easier for us.
Taiwo · 12 July 2026
★★★★★ 5/5
GoogleKaren was amazing helping me finding my first property for rent guiding me the whole way through the application to collecting my keys process.
Tariq · 15 April 2026
★★★★★ 5/5
GoogleMatthew supported us throughout the entire buying process, and his expertise was truly invaluable. He was consistently approachable, easy to talk to, and always willing to answer our questions with clarity and patience. His guidance and professionalism made the experience smooth and reassuring from start to finish.
Kamila · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your fantastic review, Kamila B. We are delighted to hear that Matthew's expertise and support made your buying process smooth and reassuring. Your feedback truly reflects our commitment to providing customer-centric service, and we look forward to assisting you again in the future.
★★★★★ 5/5
GoogleExcellent support from Lynne Baker, guiding through my sales with thoughtful and helpful advice. She went above and beyond, as did the rest of the KFH Blackheath team, really appreciate the service!
Esi · 12 June 2026
Agent replied · 12 October 2026
Thank you, Esi, for your wonderful feedback about Lynne and our dedicated team. We are thrilled to hear that Lynne provided you with thoughtful and helpful guidance throughout your sales process.
★★★★★ 5/5
GoogleWords can’t describe how helpful Karen at Kinleigh has been. She was attentive with all of my requirements and did her best to match them, working around the clock to make my experience what it was.
Thirdball · 12 May 2026
Agent replied · 12 October 2026
Thank you for sharing your experience with us. We are delighted to hear how attentive and supportive Karen was in meeting your requirements.
★★★★★ 5/5
GoogleWe had a great experience buying our property through KFH. We worked with Lillie, and she was always super helpful and professional. She was especially good in the final few weeks helping us push the sale through on all sides to ensure we got in before our rental was up. Thank you for all your help at an extremely stressful time.
Carys · 16 April 2025
★★★★★ 5/5
GoogleMy experience was very good , The person I have encountered with was very ( Ms Abbie ) she was very nice to talk and also I get everything I was looking for though her . Thank you ms Abbie.
Ama pokuah
Ama · 19 March 2026
Agent replied · 16 April 2026
Thank you, Ama, for sharing your wonderful experience. We are delighted to hear that Abbie was so supportive and knowledgeable in helping you find everything you needed. Please reach out if you need any further assistance.
★★★★★ 5/5
GoogleI would highly recommend KFH especially Lynne Baker. Without doubt, Lynne goes above and beyond what’s expected. She works incredibly hard to get the right outcome for her clients. Lynne’s experience and tenacity is particularly evident when the process becomes complicated, as so often it does. If you are selling or buying, you will be in very capable hands.
Kay · 16 April 2025
★★★★★ 5/5
GoogleIt was wonderful working with Kevin! I appreciate how helpful he was through the whole process especially as I moved from overseas. Communication was always quick, clear, friendly & he made the whole renting process stress-free. Thank you once again for all your support, I truly appreciate it!
Suj · 12 September 2026
★★★★★ 5/5
GoogleWe am happy we finally got it at last. I appreciate kelvin for following up the process. Kelvin communicated with us and shared updates as required. Although it took a long while, but we got there in the end.
Thank you.
Chibuzo · 16 March 2026
Agent replied · 16 April 2026
Thank you for sharing your experience with us, Chibuzo. We appreciate your patience throughout the process and are glad Kelvin kept you updated. We apologise for the delays, but are pleased to hear you achieved a successful outcome. Our team is always here to provide reliable support and ensure quality results for our clients.
★★★★★ 5/5
GoogleI had a fantastic personal experience with Karen. From start to finish, the help and support were absolutely amazing. She was very professional, attentive, and truly went above and beyond. I couldn’t be happier with the service and would highly recommend them to anyone.
Jamila · 16 February 2026
Agent replied · 16 April 2026
Thank you for sharing your fantastic experience with us, Jamila. We are delighted to know that Karen's professional and attentive support made such a positive impact. Our team is committed to delivering truly successful outcomes and aligning with our clients' goals at every stage. If you need assistance in the future, please feel free to reach out to us.
★★★★★ 5/5
GoogleI have recently concluded some business With KFH. Elliot who handle most of my engagement was extremely proficient and professional. Great communication thoughout the process Elliot made such a great impact on how smooth he made the process. I would definitely reccomend KFH Blackheath and if you are lucky Enough to deal with Elliot you would be blessed.
Kello · 16 April 2025
★★★★★ 5/5
GoogleI had a great experience with Lynne at KFH Blackheath to purchase my first property. From the viewings to completion, the service was great. Lynne was incredibly helpful throughout the process, keeping me updated every step of the way, and ensuring everything went smoothly. I would highly recommend KFH Blackheath to anyone looking for properties in the area.
Yvan · 16 April 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.