Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleComplete inflexibility to modify even the most basic terms in rental agreement. Very high admin and background checking fees for templates that can be downloaded free from the internet. Terrible experience as a tenant, can only recommend to stay away from this company and deal directly with the landlord or use online agents where possible.
Felix · 23 June 2018
Agent replied · 21 June 2024
Dear Felix
Thank you for your review. We value all feedback.
Please contact us in branch to discuss your concerns further.
Kind regards
KFH Islington
★★★★★ 5/5
GoogleAs a renter my experience of KFH has been first class. Stephen Daley has been a pleasure to deal with in person and over the telephone and Carla Hellery has been very helpful by email. Highly recommend their service.
Charlotte · 23 June 2018
★★★★★ 5/5
GoogleFirst time using KFH, been really impressed with them. Nicole and Steve have both been great. Professional friendly hope to be a regular customer with them. Was very impressed with how Nicole also showed the prospective tenants round my flat. Thank you KFH
Rahul · 5 August 2024
★★★★★ 5/5
GoogleMy partner and I had a great experience dealing with Carla Hellery and Andre Willians from KFH. Both were highly professional and made our letting experience very easy and hassle free. Would recommend highly.
Philip · 22 June 2020
★★★★★ 5/5
GoogleDavid and Temi were really helpful and kind during our rental search process!
Carly · 22 June 2023
★★★★★ 5/5
Google, I would like to express my gratitude to you Stephen Daley MARLA . Thank you for your unwavering support, countless phone calls, and invaluable assistance.
You are undoubtedly a professional. I will be more than happy to recommend your company to friends and colleagues. Your service has been nothing short of exceptional, a solid 10/10!
Ilana · 25 October 2023
★★★★★ 5/5
GoogleEuan was a brilliant help when purchasing my flat and was both responsive and knowledgable. I would definitely recommend KFH when buying/selling - everything went very smoothly.PositiveResponsiveness, Quality, Professionalism
Joshua · 22 June 2021
★★★★★ 5/5
GoogleThank you Rachel and Carla for your help. Rachel was very patient, professional and paid attention to all our requirements. They both made would could of been a stressful experience a simple and easy process. 5 stars
Liam · 23 June 2018
★★★★★ 5/5
GoogleI have recently rented a flat through KFH and Temitayo Akinsanmi helped me from start to finish. Throughout the whole process she was excellent, helping me find a place, secure it and due to some last minute complications even helped me move in! I very much appreciate her effort, involvement, and tenacity in getting the move completed. Highly recommend!
Matt · 22 June 2023
★★★★★ 5/5
GoogleWe recently had the pleasure of being supported by Veronika in our search for an apartment. As Belgian expats, it was great to be guided a professional and understanding agent that could answer all of our questions and was easily reachable! Definitely would recommend!
Bram · 22 May 2024
★★★★★ 5/5
GoogleExcellent team to deal with. Joe, Euan and everyone else at the branch were extremely communicative and helpful throughout the sale of our flat. They came out cheaper than all their major competitors and their customer service and professionalism were outstanding. Have recommended to others in the area who are also selling up and would definitely use again were it not for the fact we’re moving out of the area. Thanks team!PositiveResponsiveness, Quality, Professionalism, Value
Will · 22 June 2021
★★★★★ 5/5
GoogleCrea Hicks.
Crea was very professional and responsive on a complicated and somewhat delayed transaction, could not have asked for more from an agent. Highly recommended.
Kumar · 22 June 2021
★★★★★ 5/5
GoogleMy husband and I have purchased a property from KFH and we have been very happy with their service. Especially helpful has been the support of Pervin Ozbay, our sale negotiator. Her continuous assistance throughout the purchase has been amazing. I strongly recommend her as sale negotiator.
Benedetta · 22 February 2024
★★★★★ 5/5
GoogleHave just had a successful tenancy application with KFH, and they have been by far the easiest agents to deal with that I've had. In particular, Stephen Daley, has been a great help throughout the whole process. Very friendly and easy to get a hold of, and kept the whole process simple and easy to get through.
Stephen · 22 June 2023
★★★★★ 5/5
GoogleWe have just moved into our new rental property and the experience has been fantastic. Communication and the process of renting out has been smooth and easy. Both Stephen Daley and Veronika Bakos have been fantastic and easy to deal with.
David · 14 June 2024
★★★★★ 5/5
GoogleWe enlisted KFH to sell our home in Highbury and have just closed on our sale. Throughout the entire process - KFH have been delightful to work with - honest, knowledgeable and respectful of our home. James Ripp really went above and beyond - and spent countless hours with me - even giving us advice on our onward purchase (helping us negotiate, offering advice on price, etc). James runs a great office, and having dealt with many estate agents in the past - I can say James will work hard to get you the best price (we had 40 viewings in a few weeks) and find a buyer that is credible. I was really impressed with James and Sam at KFH - and would use them again if we sell down the line. James has tons of knowledge about North London - from cost per sq ft to rental values and beyond. Lovely people to deal with and cant recommend enough.
Bosca · 23 June 2019
★★★★★ 5/5
GoogleI had a wonderful experience with Kinleigh Folkard & Hayward, and specifically with Veronika. She was incredibly helpful in my property search, offering valuable insights and guidance every step of the way. Veronika’s professionalism and dedication made the process smooth and enjoyable.
Aminur · 22 May 2024
★★★★★ 5/5
GooglePositive experience in buying my first property with KFH.
Andrew T. followed the process closely and made sure things would progress to a successful completion (can’t say the same about my solicitor).
G · 2 November 2024
★★★★★ 5/5
GoogleAndre made what should have been a daunting experience a very enjoyable one. Thanks to his enthusiastic manner I found the perfect place to rent not far from a cheeky Nando’s. Thanks Andre.
Ooh · 23 June 2018
★★★★★ 5/5
GoogleAn all round positive experience. Dan found us the perfect tenants for our home and Carla was the consummate professional when it came to all the paperwork and legalities. Would thoroughly recommend KFH islington.
Sheya · 23 June 2017
★★★★★ 5/5
GoogleKhan, Carla, Stephen and team gave me great advice as a first time landlord and have found tenants for my flat for the second year running now in difficult market conditions.
X · 23 June 2019
★★★★★ 1/5
GoogleLettings team are shambolic. Avoid.
Susie · 18 September 2025
★★★★★ 5/5
GoogleHow refreshing it was to work with an agent who actually listens to one's needs. Andre Williams was an absolute star and I highly recommend him to anyone wanting a letting agent!
Anna · 23 June 2018
★★★★★ 5/5
GoogleKFH on Upper Street have a nice and friendly team. Steve was brilliant from memory, so was Carla & Mr Cohen. would recommend them to anyone thinking of renting in the area!
Karina · 23 June 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.