5/5
GoogleVeronika was really helpful over the phone ,thank you
Trusted Agent profile · London
Kinleigh Folkard and Hayward Sales reviews in London
★★★★★
615 reviews across 1 platform
298 Upper Street, London, N1 2TU
Part of Kinleigh Folkard, see every office.
Kinleigh Folkard's office in London, at 298 Upper Street, is rated 4.9 out of 5 across 615 reviews on 1 platform, including 615 Google reviews rated 4.9.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleJames, Sam and the team at KFH were a dream to work with. The typically stressful moving process was made so much easier by having full confidence in KFH and their experience to advice well throughout. So glad I choose them in the end...
5/5
GoogleKFH were really helpful during our move and did everything they could to make the rental process as easy as possible. Both Andre and Carla were available whenever we needed and even stayed late one night to make sure our paperwork got done. Thanks
5/5
GoogleAt KFH are great! Friendly, helpful and quick to respond to any questions. We were dealing with Carla and Esme and they helped us a lot with our moving to the new flat. I would recommend KFH to anyone and especially Carla and Esmerelda.
5/5
GoogleCouldn't have aske for more from an agent! Stephen Daley was amazing, the best customer service by a mile!
5/5
GoogleMe and my Partner viewed a property recently and we connected with Maria, and overall Maria was extremely helpful
5/5
GooglePervin Osbay handled the purchase of our flat, and we were really impressed with her efficiency and communication. She was really quick at returning calls and kept pushing the sale along by contacting both us and the seller on a regular basis. She was a pleasure to deal with and we would recommend her and KF&H to anyone!
5/5
GoogleI had an amazing experience renting with Kinleigh Folkard & Hayward. Big thanks to Veronika!
5/5
GoogleMy dealings with Stephen Daley were great, incredibly professional and dealt with all queries. Very knowledgeable, highly recommend
5/5
GoogleWe recently purchased through KFH. Drew was very helpful and supportive throughout the whole process offering constructive advice and always keeping us informed as well as driving the process forward to exchange and completion. Would definitely recommend KFH and use again when we sell.
5/5
GoogleFantastic professional service from Stephen Daley and the team when letting my property! Highly recommend!
5/5
GoogleVeronika was very helpful and answered all my questions that I had . Thank you !
5/5
GoogleDrew was extremely helpful with the buying of our property. He promptly responded and worked really hard to get our completion date through quickly. As a first time buyer, I really appreciated his calmness and clear way of explaining the process. Thank you!
5/5
GoogleVeronika was really helpful thanknyoun
5/5
GoogleKFH have been perfect for us in letting our property. Everything has been handled professionally and efficiently. Carla Hellery and Stephen Daley have been especially helpful and I would like to thank them for their hard work.
5/5
GoogleI think that Crea Hicks, my contact, went above and beyond in helping me sell my flat. If it wasn’t for her pushing the solicitor and other side I would still be there! She helped with removals and finding people to get the job done and meeting them late one day at the flat. She kept me informed and used the phone when my solicitor only emails. I cannot praise her highly enoughPositiveResponsiveness, Professionalism
5/5
GoogleExcellent service from the KFH team, Angela was very helpful and professional.
1/5
GoogleI would not recommend this branch of KFH to anyone. My partner and I were living in an apartment with clear health hazards and needed to get out of our lease. They made us pay well beyond the normal fees, and profited off us paying fees for the landlord that they would then go and charge the landlord for again (getting double their money). We didn’t want to do the landlord wrong and paid to have new renters found and paid until the day they moved in, and in the end, both we and the landlord lost, but KFH won. Dealing with Khan, the manager, was the worst part of it all. He purposefully used cryptic and confusing language. Not in the academic sense, more in the “I’m trying to sound intelligent and mislead you, but I’m using the wrong words” kind of way. I had to ask him to clarify the breakdown of the fees we would have to pay 8 times, before he would admit that we would be paying double. I wish I was exaggerating, but I’m not. That email thread is the most ridiculous I’ve ever been a part of. I even broke down the fees into number of days times the rate he gave me, and he would not say “yes, that is correct” in an email. He dodged it in every way possible. It was infuriating. He specifically made the process the worst it could have possibly been. I reported him to the larger KFH branch, but I doubt anything was done. I hardly got a response. Seriously try to avoid this KFH at all cost.NegativeResponsiveness, Quality, Professionalism
5/5
GoogleI sold my flat through KFH after using them as management agents for many years when I rented the place. I could not be more impressed with the service. They were responsive and kept me fully updated through the process of finding a buyer. Then, the service from Crea Hicks who helped get myself and the buyer through the process of all the checks was exemplary. She was brilliant and made what could have been a very stressful process plain sailing. The whole team was great and really supportive. Such a good experience overall.PositiveResponsiveness
5/5
GoogleEsme Griffiths went above and beyond in helping me through the rental process, she was really sincere about finding the perfect home for me. Carla was also really organised and helpful with the paperwork. Thank you Esme and Carla! :)
5/5
GoogleWe just sold my one bedroom flat through KFH. We were really happy with the whole process, very professional throughout. Thanks guys and especially thanks to James and Andreas for making it an easy journey, your knowledge and skills were invaluable.
5/5
GoogleWe bought a house from KFH at the start of the year. Drew was our agent and he did a great job of keeping us informed on progress and chasing the solicitors and seller through a fairly tricky process! Would recommend.
5/5
GoogleGreat estate agent. Jack Sparrow was very professional and quick to answer and act on any questions. The smoothest process I’ve had on a flat.PositiveProfessionalism
5/5
Googlehave had a great experience thanks to Stephen Daley and Visar Xhigoli
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