Trusted Agent profile · London
★★★★★
204 reviews across 1 platform
334 Garratt Lane, London, SW18 4EL
Part of Kinleigh Folkard, see every office.
Kinleigh Folkard's office in London, at 334 Garratt Lane, is rated 4.9 out of 5 across 204 reviews on 1 platform, including 204 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Kinleigh Folkard and Hayward Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleExcellent experience with Amy last month. She was super helpful during the pre-tenancy process and very responsive to any question we had. The agency has also been really good since we moved in. Highly recommend!
Hi Adrien, It's truly great to hear about how ongoing positive experience with Chestertons! Thank you for taking the time to leave this review.
5/5
GoogleThank you so much Simon You are really professional I find the house really quick with you guys and you make it so easy for me to change the house. Much appreciated for your help. ErionGiaoupai
5/5
GoogleJamie has been wonderful throughout the process so far - professional, friendly and trustworthy! Would definitely recommend.
5/5
GoogleSimon went beyond the call of duty in navigating a tricky negotiation between me as tenant and his client the landlord. Without Simon's professionalism and perseverance we would never have got there. Brilliant work Simon!
5/5
GoogleJamie was brilliant. Showed some excellent properties and really understood what I was interested in seeing.
5/5
GoogleAmelia was great help with my search, im sure we will get the right one soon
5/5
GoogleJamie is very patient and understands exactly what you want. I highly recommend. Damien martin
5/5
GoogleExcellent service. Everything is going smoothly with help of Alice. Highly recommended.
5/5
GoogleJamie has been very helpful and professional in my search
5/5
GoogleHugo and the team are brilliant. Well done guys!
5/5
GoogleAdam is an incredible Lettings Director and I thoroughly recommend this office. They are extremely efficient, professional and given I live overseas, I have 100% confidence in their ability to successfully let and manage my property.
1/5
GoogleI have to correct my previous review after one year... Service was very poor, we have been forced to move out a year earlier because landlord decided to sell (everything was already planned before we moved in ....) Just 5 days before moving in and sign the contract we have beeng told that the landlord wasn't allowed to rent for 2 years so they will reserve the decision to give us a notice after one year... I wouldn't never accept this condition if I knew before but they just let me know in the last days.... Also the property was in really pour clean condition and eaven when we left the flat was clear more than when we moved in we beeng charge £400 pounds for professional cleaning and when I asked for a receipt I have been told by Frances (property manager )that they wasn't forced to release to me any recipe.... I will never use this agency again!
5/5
GoogleChris and the Sales team have been fantastic in finding myself and my sister our first home after 10 years of renting in London. Always quick to respond, honest and reassuring when needed. After meeting Chris quickly took into account exactly what we were looking for and it was the 2nd property that we saw from them that we have ended up buying. Couldn't be happier and would certainly use as well when we come to sell in the future
5/5
GoogleGiorgio was absolutely brilliant in finding a new flat inside a week for us! Friendly and supportive all the way through the process and I would definitely recommend working with him to anyone.
5/5
GoogleTristam was brilliant, he found us our ideal flat and didn't stop until it was signed. He kept us informed throughout the process and everything ran on time. Would use again.
5/5
GoogleI had an agency trying to rent out my place for more than 6 weeks without any success or feedback. Chesterton had been interested on my property as long as this agency had it advertised but I had my doubts on changing agents as I was with the others for years. Finally I decided to move agencies and not only Chesterton move quickly, arranged marketing and pass feedback everyday, they managed to get me tenants ready to sign for a 2 year contract in a week. Unfortunately a relative needs the property so I have had to let it all go. Adam; the lettings manager has been extremely understanding and acted very professionally. I only wish every agent was like him. Definitely I will be contacting them as soon as my property is vacant again.
5/5
GoogleAmelia has been amazing!
5/5
GoogleGiorgio was very attentive and responded quickly to any queries we had. Costs were all up front and nothing hidden - genuine company and pleasure to deal with throughout.
5/5
GoogleI had the pleasure of dealing with Abbie Bullen whilst trying to secure a flat in the area. From start to finish she was absolutely wonderful, so helpful, kind and really responsive. I would definitely want to work with Abbie again and would recommend her to my friends and family.
5/5
GoogleTristan was fantastic throughout the process. He was professional, available and thoroughly helpful. I would recommend him unreservedly to anyone looking to move into the area.
5/5
GoogleAfter dealing with many real estate and rental agencies before Chestersons made the experience really simply and enjoyable. I would happily recommend to anyone looking to let in London
5/5
GoogleReally positive experience. Tristan was very accommodating in getting everything sorted in a very tight timeframe with tricky circumstances. Would highly recommend!
5/5
GoogleGreat service. Hugo was terrific when helping us throughout the renting process.PositiveProfessionalism
1/5
GoogleAppalling customer service. Late to viewings. Completely unprofessional. Blame the customer for their own failings. An absolute joke, avoid at all costs they are a total waste of time.NegativeResponsiveness, Quality, Professionalism
Dear Stephanie, apologies that you do not feel your experience with our team in Wandsworth was a positive one. I have spoken with the office manager, and they have assured me that these issues were something they were working to try and resolve with you. Unfortunately, refunds can potentially take 3-5 working days to be processed, and our teams made you aware of this. If you would like to speak with our team further, Laura and the rest of her colleagues would be happy to discuss this with you. All the best.
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Tell us what you need and we'll put you in touch. Kinleigh Folkard and Hayward Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
