Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI really recommend signing up with Chesterton they were such a great real estate agent. Especially the agent Amy was lovely and friendly and made so much effort to help me secure a flat within my budget and conditions. She was very professional and experienced.
Job · 16 June 2023
Agent replied · 15 June 2024
Hi there,
Thank you for taking the time to leave this review, we're so glad to hear how Amy and the team were able to provide such a fantastic service during your search for a flat. We wish you all the best, and please don't hesitate to reach out if you need any further support.
★★★★★ 5/5
GoogleCarlo was super friendly, great to work with and always helpful. We really appreciated his flexibility in working with our schedules, his responsiveness and support in communicating with the other party. Overall a very smooth transaction thanks to his involvement!
Flora · 12 April 2025
★★★★★ 5/5
GoogleAmelia has been great, helping me through all the steps to renting and generally making my life a lot easier. She’s given a professional, yet personalised experience that I’ve never encountered in all the years I’ve been renting in London. Thanks Amelia
Rob · 16 June 2023
Agent replied · 15 June 2024
Hi Rob,
We're so pleased to hear about your positive experience with Amelia! Thank you for taking the time to leave this lovely review. We wish you all the best, and please don't hesitate to get in touch if you need any further support.
★★★★★ 5/5
GoogleRae Firminger and Lorna Meijer dealt with the sale of my property and were top drawer from start to finish. They were highly responsive and whenever required moved things along at speed to help achieve a quick turnaround from offer acceptance to exchange. Would definitely use them again!
Tom · 16 June 2025
Agent replied · 16 April 2026
Hi Tom, thank you for the great review and sharing your experience with the team. We appreciate the support and wish you all the best.
★★★★★ 5/5
GoogleEllie was not only a ray of sunshine to deal with but helped us through the entire process in such a professional, calm and friendly manner. I can not speak highly enough of Ellie and would recommend to everyone
Simon · 20 March 2025
★★★★★ 5/5
GoogleJess McBride has been invaluable in my property search taking the initiative to personally call me and arrange swift viewing of not yet listed flats and always operating with the upmost professionalism and curtesy. A friendly, dedicated realtor!
Rebecca · 16 August 2025
Agent replied · 16 April 2026
Thank you, Rebecca! We're thrilled to hear about your positive experience with Jess. Our team is committed to providing exceptional service, and it's great to know Jess made a meaningful impact during your property search. Your feedback motivates us to keep delivering the best for our clients!
★★★★★ 5/5
GoogleI have no words to describe how satisfied and happy my wife and I feel.
Amelia was super helpful, polite, as well as professional. She answered all our questions and responded to all our emails and phone calls immediately. She explained all the steps of the process in details.
We both felt that having Amelia everything was under control.
Thanks a million!!!
Vaggelis · 18 December 2023
★★★★★ 5/5
GoogleWhat a wonderful team of professionals! I’ve worked very closely with Abbie Bullen and Hugo Pires organising to rent out my lovely flat in putney. They also manage our property too and cannot fault them. It was a lengthy process but both Abbie and Hugo were always quick to respond via email and WhatsApp and happy to answer any questions! Really glad to have found such lovely people!
Jess · 21 July 2023
★★★★★ 5/5
GoogleCarlo Silva dealt with the sale of my property and he was fantastic throughout. He is super helpful and was always available to assist with any enquiries. We had to deal with some delays with the buyers solicitor and he went out of his way …
Lisa · 16 May 2025
Agent replied · 16 April 2026
Hi Lisa, thank you for taking the time to write a great review and sharing your experience with the team. We appreciate the support and wish you all the best.
★★★★★ 5/5
GoogleWould not hesitate to recommend Jeremy and his team. I had 6 viewings within the first week and a spot on offer within 2 weeks. Jeremy was on hand all the time with advice and calming words!
Samm · 16 June 2023
Agent replied · 15 June 2024
Hi Sam, it's fantastic to hear that Jeremy and the team were able to offer such efficient support! Thank you for the great review and please don't hesitate to get in touch if you need any further assistance from us.
★★★★★ 5/5
GoogleSimon Hastings Jones deal with my enquiry from start to finish. He was always friendly and helpful and sorted out my issues quickly and efficiently , always with respect and humanity , every single quistion Simon expkain very patiently.
Chesterton very professionals, very helpful and very good with customer-agent communication.
Simon Hastings Jones helped me to get my dream home, made everything so easy and hassle -free for me.
Very understanding and customer focused. Special thanks to Simon Hasting Jones who kept me updated at all times and offered me piece of mind regarding all my concerns and queries
I would recomend anyone this agency
Thank you so much !
IrenaPositiveResponsiveness, Quality, Professionalism, Value
Irena · 16 June 2021
★★★★★ 5/5
GoogleIt’s been a long journey to sell our flat in a tough market and with cladding hurdles but Ellie (Beevis) has supported us throughout the challenges since we first attempted to sell 18 months ago. Ellie’s advice, determination and positivity kept us going through the process and we are hugely grateful.
Will · 12 December 2024
Agent replied · 9 January 2025
Hi Will, thank you for taking the time to leave a great review. We are so glad Ellie has supported and kept you going. We appreciate the support and wish you all the best.
★★★★★ 5/5
GoogleThank you Amelia Parker for going above and beyond in our property search, providing a friendly service, and sourcing properties that we did not see online. Highly recommend!
Clifford · 16 June 2023
Agent replied · 15 June 2024
Hi Clifford,
Thank you for taking the time to leave a great review. We're so pleased to hear about Amelia going above and beyond during your property search! We wish you all the best, and please don't hesitate to get in touch if you need further assistance.
★★★★★ 5/5
GoogleA really top class professional office all round. Chris, Matt & Alex were very polite on our viewings and we were impressed by their sale knowledge of the area. We felt very important and they gave it a real personal touch throughout the whole sale. I would say without a doubt, if it wasnt for chestertons we would have struggled a lot more selling out flat.Great bunch of guys and would recommend to anyone in the area looking for sharp, young and hungry sales agents who really know their stuff.
Alex · 16 June 2020
★★★★★ 5/5
GoogleI can’t thank Chris, Matt and the team enough for their support in selling my flat earlier this year. Their friendly, attentive and professional approach made the overall experience much less stressful, and their advice was invaluable. They were on the ball, responsive and kept me updated throughout the process, as well as being helpful and patient with my many questions! They are a fantastic team and I would have no hesitation in recommending them.
Lou · 16 June 2021
★★★★★ 5/5
GoogleAbsolutely brilliant service. Can’t thank Alice Karn enough for always going above and beyond to help and knowing what’s needed intuitively and delivering every time.
Ajanta · 16 June 2023
Agent replied · 15 June 2024
Hi Ajanta,
We're so delighted to hear how Alice was able to provide such a brilliant service. Thank you for taking the time to leave this lovely review, please don't hesitate to reach out if you need any further support.
★★★★★ 5/5
GoogleCan't recommend Amelia more highly, she showed us round the new flat as has been a great contact for the move in process ☺️
Hannah · 16 June 2023
Agent replied · 15 June 2024
Hi Hannah,
Thank you very much for your recommendation and kind words about Amelia! We wish you all the best in your new flat, and please don't hesitate to get in touch if you need any further support.
★★★★★ 5/5
GoogleExcellent service provided by Hugo Pires and his team. Always ready to answer queries and made letting our flat very easy.
Mary · 21 July 2023
Agent replied · 15 June 2024
Hi Mary,
We're so pleased to hear about the excellent service that Hugo and the team have provided! Thank you for taking the time to leave this review.
★★★★★ 5/5
GoogleHugo was great from the start to end of the rental process. Responsive, professional and wanting to secure a deal for both the tenants and landlord efficiently. Highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
Josh · 16 June 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave a review. We have passed your comments on to Hugo and the team, who are thrilled to have been able to assist you.
Please do get in touch if we can be of any more help.
Best wishes.
★★★★★ 5/5
GoogleI really appreciate all the help and support you’ve provided so far Rory, thank you!
Nicola · 16 August 2025
Agent replied · 16 April 2026
Thank you, Nicola! We're thrilled to hear that you appreciate the support from Rory. Our team is always here to help you every step of the way. Looking forward to continuing to assist you!
★★★★★ 1/5
GoogleI spent 2 months without a washing machine, as they failed time and again to follow up.
I have to organise my move out for them, calling between departments daily to ask people if they have communicated with their colleagues yet. Honestly appalled by the incompetence. If it was one or two times, I wouldn't mind. But it has been 3 weeks of almost daily calls trying to try to manage my own move out.
Shocking. Wow.
Mel · 16 June 2021
Agent replied · 15 June 2024
Hello Mel,
We have been in touch with our local branch and property management team, who have advised that they are currently working with you, in order to resolve this as soon as possible. Should have have any additional questions, please reach out to the team and they will be happy to help.
Best wishes!
★★★★★ 5/5
GoogleI’ve been with 2 letting agents before chestertons in london but this has been the most pleasant experience. Amelia was incredibly helpful, and arranged a full day or viewings around times that worked for us, and helped us get the flat we wanted!
Meg · 21 July 2023
★★★★★ 5/5
GoogleAfter an incredibly stressful period searching for a flat in London, Amelia worked with us (rather than against us.. as it feels with the majority of agents!) and was able to help us secure our favourite flat!
It felt like she was on our side, and the communication throughout was second to none. Highly highly recommended.. thankyou!
Ella · 21 July 2023
Agent replied · 15 June 2024
Hi Ella,
We're so pleased to hear that Amelia was able to support you during a stressful time! We appreciate the positive review and wish you all the best in your new home. Please don't hesitate to get in touch if you need any further support.
★★★★★ 5/5
GoogleGreat process dealing with Carlo and his support staff. The purchase went smoothly with their assistance and prompt responses.
Lochlan · 16 May 2025
Agent replied · 16 April 2026
Hi Lochlan, thank you for the great review and sharing your experience with the team. We appreciate the support and wish you all the best.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.