Trusted Agent profile · London
★★★★★
335 reviews across 1 platform
313 - 315 Kirkdale, London, SE26 4QB
Part of Kinleigh Folkard, see every office.
Kinleigh Folkard's office in London, at 313 - 315 Kirkdale, is rated 4.9 out of 5 across 335 reviews on 1 platform, including 335 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Kinleigh Folkard and Hayward Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Kinleigh Folkard, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
4/5
GoogleThe Sydenham sales team worked really hard to help us with our sale and we are very grateful. There were times when communication wasn't always present especially when it came to viewings, however, we are happy with the eventual outcome. Thank you!
5/5
GoogleGood treatment and very helpful, also very friendly. Thank you for everything it was very nice to know you. Thank you Chloe Leachman Mohamad Ali
5/5
GoogleSiobhan and team did a good job of pushing through the sale or my flat. I found they did the basics well such as chasing up solicitors and keeping the process moving.
3/5
GoogleWe recently sold our flat through a combination of KFH’s Sydenham and Crystal Palace branches. Whilst they did sell our flat quickly, which is of course a positive outcome, the experience we had was far from ideal. The initial listing process and the arrangement of viewings was very smooth and faultless, but the journey from accepting an offer to completion saw a marked drop in communication, culminating in us being told we had 10 days (including two weekends) to complete, or our buyer would withdraw, as they had a firm deadline due to their tenancy ending. Whilst we fully accept this scenario can happen, it appears that our agent at KFH was aware of this potential requirement in the timeline, and either failed to follow up and confirm this, or did so and failed to relay this to us - and this despite our asking for confirmation before the demand came. All this culminated in us having to place all our possessions in storage for three weeks, and having to arrange to stay in a combination of family hospitality, and a costly short term rental, until our final property was ready for completion. Overall, KFH got the job done of selling our property, but the poor communication and organisation has left a very bad feeling, and we would not consider using them again or recommending them to others.
5/5
GoogleExcellent experience of buying a property through this estate agent. Everyone in the office was very helpful and responded to enquiries and calls promptly. The agent who showed us the property, Dwayne, had shown us lots before but remained patient and professional throughout all our viewings. He was very efficient in handling the sales negotiation and keeping us informed as the sale proceeded. He was constructive and helpful when we hit a few snags with the purchase which were eventually resolved so the sale could proceed.
5/5
GoogleSuperb service from the whole sales team at KFH Sydenham. Siobhan and her team went above and beyond making the sales process seamless and as stress free as possible. Special thanks to Michaela who with her calming persona and professionalism made the process so much more enjoyable. Thank you guys!
5/5
GoogleChloe Leachman was lovely and sincere about every process involved in getting me an apartment. It took them just some days to finalise everything.I will always recommend KFH
5/5
GoogleWe used KFH Sydenham to sell a house. Our main contact was Siobhan. We were very happy with the service from start to finish. Siobhan was responsive, realistic and clear at every stage.
5/5
GoogleThe team at KFH - Kerri, Molly, & Fiona - have done a fantastic job on our rental property. They handled the process smoothly from start to finish and were honest and straightforward in their approach. Would definitely recommend
5/5
GoogleFantastic service. Very happy with entire sales process. Anca and Siobhan were great Highly recommend
5/5
GoogleThe people at KFH were really great throughout the entire sale of my property. Offering good advice, frequent contact, and updates during the process. They were also readily available for any questions I had. A special shout-out to Siobhan, who was incredibly helpful in the closing stages of the sale. She went out of her way to challenge some points the buyers were attempting to make, backed up with comments from trades people. I would thoroughly recommend them.
5/5
GoogleKate and Siobhan were good to work with through a process which had its wobbles (through no fault of their own). Their prompt actions, follow through, and pragmatic approach were very helpful. Importantly, they were very supportive, treating me as a person rather than just another case.
5/5
GooglePreviously, I've not had an easy time dealing with estate agents. I'm happy to say that this has been a really positive experience. Ashley has been incredibly helpful and generous with his time, and made the process easy so far! Would definitely recommend to friends and family!
5/5
GoogleFantastic experience using KFH in Sydenham. The service we received was excellent, a big thanks to Courtney and the lettings team who helped me find an amazing property to rent in Sydenham Hill, highly recommend them.
5/5
GoogleKFH in Sydenham have been brilliant handling the sale of my property. Very pleased with the service and support through the process from the team, and a special thank you to Kate who has been a pleasure to deal with. Absolutely recommend using KFH Sydenham.
5/5
GoogleI recently rented through KFH/Chloe. Very happy with the service we both received, Chloe was engaged, very bubbly and professional
5/5
GoogleWe recently relocated to UK and found our first home at Sydenham and thanks to KFH's professional and warm service. Both Fiona and Courtney are extremely helpful and they attend to our need right away. Especially when we were back in Shanghai, they arranged remote viewing and they helped us to make sure the house is ready when we arrived. It is our first time to rent house in UK and We found the whole renting process legit and professional . They sure gave us a peaceful mind, we will strongly recommend KFH!
5/5
GoogleI switched to KFH after a year on with another agent and 2 failed sales. I have no doubt that had I been on with KFH from the beginning I would have successfully sold much earlier and at a higher price. I was so impressed with their professionalism throughout the whole experience, from the initial discussion, marketing material, handling of viewings and most importantly sales progression.
5/5
GoogleToby has been absolutely exceptional. I honestly can't praise him enough, he is professional and tenacious and goes the extra mile. I highly recommend him and the wider team at KFH. Thank you Toby
5/5
GoogleJoshua was extremely informative and helpful throughout. He is the most professional and insightful agent I have come across. He was incredibly generous with his time and made this experience very positive for us. I would definitely recommend Joshua to my friends and family!
5/5
GoogleI was desperate to get a good flat to let before the expiration of my previous tenancy when I came across KFH advert of a property. I put a call through to their office and they were very responsive. The lady (Fiona) assigned to show me the flat was dead on time and very professional. When I said I was interested in the flat, she did everything humanly possible to seal the deal and all my worries vanished.
5/5
GoogleReally good experience with them. Josh was incredibly helpful throughout the process and sorted me out with all the info I needed and got the process sorted nice and fast. Overall good experience.
5/5
GoogleFrom the word go, Toby was professional,knowledgeable and very helpful. Reassuring to know he and Siobhan were there keeping an eye on things and providing regular updates. Excellent service , well done .
5/5
GoogleCouldn't recommend Siobhan highly enough - from point of valuation to completion! always accessible on the phone and email with great industry and local knowledge. If you are looking to buy or sell you need to give her a call! Thank you again!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Kinleigh Folkard, London won Trusted Agent.
Tell us what you need and we'll put you in touch. Kinleigh Folkard and Hayward Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
